1. Product Overview
The NEO Tuya Zigbee Gateway is a central control unit for your smart home, enabling seamless communication between your Zigbee devices and your smartphone. It supports Tuya Zigbee 3.0, offering a stable and reliable network for up to 128 devices. Its wired Ethernet connection ensures enhanced stability compared to Wi-Fi-only solutions, making it ideal for environments with heavy network traffic.
This gateway integrates with popular voice assistants such as Amazon Alexa and Google Assistant, allowing for convenient voice control of your connected smart devices. It facilitates smart home automation, enabling devices to work interactively through the Tuya Zigbee hub.
Image: The NEO Tuya Zigbee Gateway, highlighting its compatibility with Tuya, Zigbee Alliance, Amazon Alexa, and Google Assistant.
Image: Diagram illustrating the stable and fast response of Zigbee 3.0 compared to Wi-Fi, showing the gateway, router, app, voice control, and Tuya Zigbee devices.
2. Package Contents
Please verify that all items listed below are included in your package:
- NEO ZigBee Wired Gateway x1
- Instruction manual x1
- Data Cable 1.2M x1
Image: The contents of the NEO Tuya Zigbee Gateway package, showing the gateway device, instruction manual, and USB data cable.
3. Initial Setup
Follow these steps to set up your NEO Tuya Zigbee Gateway:
- Power On: Connect the provided USB data cable to the gateway and then to a 5V/1A USB power adapter (not included) or a USB port. The gateway will power on.
- Connect to Network: Use an Ethernet RJ45 cable (not included) to connect the gateway's LAN port to a LAN port on your router. Ensure your phone is connected to the same Wi-Fi network as your router.
- Download App: Download the Tuya Smart or Smart Life app from your mobile device's app store (available on App Store and Google Play).
- Add Device: Open the app, register or log in, and follow the in-app instructions to add the Zigbee Gateway. Ensure the gateway's LED indicator is in pairing mode (Red and Blue).
Image: A simplified diagram showing the four steps for easy setup: Power on with USB cable, Connect Network, Download APP, and Add device.
Image: A smartphone screen showing the pairing mode instructions for the NEO Tuya Zigbee Gateway, with options to reset different device types.
Image: A visual guide on how to connect the Zigbee Gateway, detailing the power supply, network cable connection to the router, and ensuring the phone is on the same LAN.
4. Operating Instructions
4.1 Connecting Sub-Devices
Once your gateway is set up, you can begin adding Zigbee sub-devices. The NEO Tuya Zigbee Gateway can connect up to 128 devices, forming a robust mesh network for wider coverage and stronger signals.
Image: An illustration demonstrating how one gateway can connect to over 120 sub-devices, including water sensors, door sensors, smart sprinkler timers, siren alarms, and motion sensors.
Image: A diagram illustrating the Zigbee Gateway's support for star, tree, and mesh network topologies, ensuring stronger signals and larger coverage within a home layout.
4.2 Voice Control Integration
The gateway supports voice control through Amazon Alexa and Google Assistant. After integrating the gateway with these platforms (refer to their respective setup instructions), you can use voice commands to control your connected Zigbee devices.
Image: A user interacting with Alexa and Google Home devices to control a smart water timer, demonstrating the voice control capabilities of the Zigbee Gateway.
4.3 Remote Control and Automation
Manage your smart home devices from anywhere using the Tuya Smart or Smart Life app. Create automation routines and scenes to enhance your home's intelligence and convenience.
Image: A person remotely managing a garden's watering schedule using a mobile app, illustrating the gateway's remote control functionality.
Image: Visual examples of smart home scenarios, including automation with smart plugs, door/window sensors, motion sensors, and voice commands via Alexa.
4.4 Device Sharing and Grouping
The app allows for secure sharing of device control with family members and the creation of device groups for easier management of multiple devices simultaneously.
Image: A visual representation of the mobile app's interface for sharing devices and creating groups, promoting collaborative smart home management.
5. Maintenance and Firmware Updates
The NEO Tuya Zigbee Gateway supports Over-The-Air (OTA) online updates to ensure your device always has the latest features and security enhancements. You will receive notifications within the app when a new firmware version is available.
Image: A smartphone displaying a pop-up notification for a new firmware update available for the Wireless Zigbee Gateway, with options to cancel or update now.
Image: A visual representation of the OTA update process, showing the gateway receiving updates from the cloud and a smartphone prompting for firmware installation.
6. Troubleshooting
6.1 LED Indicator States
Understanding the LED indicator lights can help diagnose common issues:
| LED State | Meaning |
|---|---|
| Red and Blue | The Zigbee gateway is in pairing mode. |
| Red and Flashing | The Zigbee hub is detecting the network. If the hub is successfully added to the app, this means a sub-device is being paired. Ensure the sub-device is in pairing mode. |
| Blue | The Zigbee gateway is working and the network is stable. |
| Off | The Zigbee has been disconnected from the network and cannot be used. Please long press the reset button to re-add to the network. |
Image: A visual representation of the different LED color states of the NEO Tuya Zigbee Gateway and their corresponding meanings.
6.2 Common Issues and Solutions
- Gateway not connecting to network: Ensure the Ethernet cable is securely connected to both the gateway and the router. Verify your router is functioning correctly and has an active internet connection. Try restarting both the gateway and the router.
- Cannot add sub-devices: Ensure the gateway is in pairing mode (Red and Blue LED). Make sure the sub-device is also in its respective pairing mode. Check the distance between the sub-device and the gateway; try moving them closer.
- Voice control not working: Confirm that the gateway is successfully linked to your Alexa or Google Assistant account within their respective apps. Check your internet connection and ensure your voice assistant device is online.
- App not detecting gateway: Ensure your smartphone is connected to the same local area network (LAN) as the gateway. Restart the app and try adding the device again.
7. Technical Specifications
| Feature | Specification |
|---|---|
| Product Dimensions | 3 x 3 x 0.89 inches |
| Item Weight | 3.2 ounces |
| Item Model Number | NAS-GA05 |
| Brand | NEO |
| Model Name | Tuya Zigbee gateway |
| Frequency Band Class | Single-Band |
| Wireless Communication Standard | 802.11n |
| Connectivity Technology | Ethernet |
| Color | White |
| Antenna Type | Internal |
| Manufacturer | SHENZHEN NEO ELECTRONICS CO.,LTD |
| Date First Available | October 28, 2024 |
8. Warranty and Customer Support
For warranty information and customer support, please refer to the official NEO brand store or contact the manufacturer directly. Keep your purchase receipt for any warranty claims.
Visit the official NEO Store for more information and support: NEO Store on Amazon
