Neo STM-MOP

Neo 10-in-1 1500W Steam Mop

Model: STM-MOP

1. Important Safety Instructions

Please read all instructions carefully before using the Neo 10-in-1 Steam Mop. Failure to follow these instructions may result in electric shock, fire, or serious personal injury.

2. Product Overview

The Neo 10-in-1 Steam Mop is a versatile cleaning appliance designed for various surfaces. It features a powerful 1500W heating element, a 400ml water tank, and a comprehensive 10-piece accessory kit.

Neo 10-in-1 Steam Mop with all accessories laid out

Image: The Neo 10-in-1 Steam Mop shown with its full range of included accessories, highlighting its versatility.

Key Features:

Neo Steam Mop showing both upright and handheld configurations

Image: The steam mop demonstrating its dual functionality as an upright mop and a detachable handheld unit, alongside icons for ergonomic handle, 5m cable, and 180-degree swivel head.

Included Accessories:

Close-up of the 10-piece accessory set for the Neo Steam Mop

Image: A detailed view of the 10-piece accessory set, including various nozzles, brushes, a measuring cup, and mop pads.

3. Setup

Assembly:

  1. Attach the Handle: Insert the handle into the main body of the steam mop until it clicks securely into place.
  2. Attach the Mop Head: Connect the mop head to the main body. Ensure it is firmly attached.
  3. Attach Microfiber Pad: Securely attach a clean microfiber mop pad to the bottom of the mop head. The pad typically attaches with hook-and-loop fasteners.

Filling the Water Tank:

  1. Ensure the steam mop is unplugged from the power outlet.
  2. Locate the water tank cap, usually on the front or side of the main unit. Unscrew or open the cap.
  3. Using the provided measuring cup, fill the water tank with distilled or demineralized water. Do not overfill beyond the maximum fill line.
  4. Securely close the water tank cap.

Note: Using tap water may lead to mineral buildup, reducing the appliance's efficiency and lifespan. Regular descaling may be required if tap water is used.

4. Operating Instructions

Using as a Steam Mop:

  1. Ensure the water tank is filled and a clean mop pad is attached.
  2. Plug the power cord into a grounded electrical outlet. The indicator light will illuminate.
  3. Wait approximately 30 seconds for the steam mop to heat up. The indicator light may change color or turn off when ready.
  4. To activate steam, pump the handle or press the steam trigger (depending on model). Move the mop slowly and steadily over the floor surface.
  5. Adjust the steam intensity using the variable steam control dial if available.
  6. When finished, unplug the unit and allow it to cool before emptying any remaining water and removing the mop pad.
Neo Steam Mops on various floor types: carpet, tile, stone, hard floor

Image: Multiple Neo Steam Mops demonstrating their suitability for various floor types including carpet, tile, stone, and hard floors.

Using as a Handheld Steamer:

  1. Unplug the steam mop. Detach the main handheld unit from the mop base by pressing the release button.
  2. Select the appropriate accessory for your cleaning task (e.g., jet nozzle for crevices, brush for scrubbing, fabric tool for upholstery). Attach it firmly to the handheld unit.
  3. Ensure the water tank is filled. Plug in the handheld unit.
  4. Wait for the unit to heat up. Direct the steam towards the surface to be cleaned, maintaining a safe distance.
  5. For stubborn areas, hold the steam over the spot for a few seconds.
  6. When finished, unplug and allow to cool before removing accessories and storing.
Handheld steam cleaner cleaning a stovetop burner

Image: The handheld steam unit being used to clean a stovetop, demonstrating its ability to target specific areas.

Handheld steam cleaner cleaning a bathroom faucet

Image: The handheld steam unit cleaning a bathroom faucet, illustrating its use for sanitizing fixtures.

Handheld steam cleaner with brush attachment inside a microwave

Image: The handheld steam unit with a brush attachment cleaning the interior of a microwave, showing its effectiveness on tough grime.

5. Maintenance

Cleaning the Unit:

Descaling (Mineral Buildup Removal):

Over time, mineral deposits can accumulate inside the steam mop, especially if tap water is used. This can reduce steam output. Descale your unit regularly (e.g., every 1-3 months depending on water hardness and usage).

  1. Prepare a descaling solution: Mix 1 part white vinegar with 2 parts distilled water.
  2. Ensure the unit is unplugged and cool. Empty any water from the tank.
  3. Pour the descaling solution into the water tank.
  4. Plug in the unit and allow it to heat up. Run the steam mop until half of the solution has been used.
  5. Unplug the unit and let it sit for 30 minutes to allow the solution to work.
  6. Plug it back in and run the remaining solution through.
  7. Empty the tank and rinse thoroughly with fresh distilled water. Run one full tank of fresh distilled water through the unit to flush out any remaining solution.

Storage:

6. Troubleshooting

ProblemPossible CauseSolution
No steam or low steam output.
  • Water tank is empty.
  • Unit not heated up.
  • Mineral buildup in the system.
  • Steam trigger/pump not activated.
  • Fill the water tank.
  • Wait 30 seconds for heat-up.
  • Perform descaling procedure (see Maintenance section).
  • Ensure handle is pumped or steam trigger is pressed.
Water leaking from the unit.
  • Water tank cap not securely closed.
  • Overfilled water tank.
  • Accessory not properly attached.
  • Ensure water tank cap is tightly sealed.
  • Do not overfill the tank.
  • Re-attach accessories firmly.
Mop pad not cleaning effectively.
  • Mop pad is dirty or worn out.
  • Insufficient steam.
  • Replace or wash the mop pad.
  • Check water level and ensure unit is heated.
Unit does not turn on.
  • Not plugged in.
  • Power outlet issue.
  • Damaged power cord/plug.
  • Ensure unit is securely plugged into a working outlet.
  • Test the outlet with another appliance.
  • Do not use if cord/plug is damaged; contact customer support.

7. Specifications

Brand:Neo
Model Number:STM-MOP
Power:1500 Watts
Voltage:2.3E+2 Volts (230V)
Water Tank Capacity:400 Millilitres
Item Weight:2.3 Kilograms
Package Dimensions:40 x 20 x 20 cm
Special Features:Detachable, Portable
Recommended Surface:Floor, Window
Included Components:Nozzle, Nylon Brush, Measuring Cup, Dosing Glass (refer to Product Overview for full accessory list)
Infographic showing specifications: 5m cable, 30s ready, 400ml capacity, variable steam, 10 piece accessory kit

Image: An infographic summarizing key specifications including 5m cable, 30-second heat-up time, 400ml capacity, variable steam control, and the 10-piece accessory kit.

8. Warranty and Support

Specific warranty details are not provided in this manual. For warranty information, product support, or to purchase replacement parts and accessories, please contact the manufacturer or your retailer directly.

When contacting support, please have your product model number (STM-MOP) and purchase date available.

Manufacturer: Neo

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