HOCO Manuals & User Guides

HOCO Technology Development (Shenzhen) Co., Ltd., established in 2009, has emerged as a globally recognized brand in the digital accessories market. Known simply as "hoco," the company focuses on developing premium lifestyle accessories that blend simplicity, practicality, and multi-color aesthetics. Starting with protective cases, the brand has vastly expanded its ecosystem to include charging solutions, power banks, audio equipment (TWS headsets and speakers), smartwatches, and various smart home devices.

With a presence in over 150 countries, HOCO is dedicated to providing high-quality, fashion-forward products for a young, tech-savvy demographic. The brand ensures strict quality control and continuous innovation, positioning itself as a leader in the mid-to-high-end consumer electronics sector.

• How do I pair my HOCO Bluetooth headset?

  Typically, press and hold the multi-function button for about 3 seconds until the indicator flashes red and blue. Then, enable Bluetooth on your smartphone, search for the device (e.g., 'HOCO ES62'), and select it to pair.

• Why are my HOCO TWS earbuds not charging?

  If you are using the earbuds for the first time, check if there is a protective film on the charging contacts of the earbuds. Peel this off before placing them back into the charging case.

• Are HOCO smartwatches waterproof?

  Most HOCO smartwatches and fitness trackers come with an IP rating (e.g., IP67 or IP68), making them resistant to dust and splashes. However, check the specific manual for your model before swimming or showering with the device.

• How can I claim warranty service for my HOCO product?

  HOCO generally provides warranty coverage through authorized dealers. You should contact the retailer where you purchased the item. You can also view their warranty policy on the official website.