HOCO W25 Promise Wireless and Wired Headphones User Manual

1. Introduction

The HOCO W25 Promise Headphones offer a versatile audio experience with both wireless Bluetooth and wired 3.5mm jack connectivity. Designed for comfort and performance, these headphones feature deep bass, crisp sound, and touch controls. They are water-resistant and sweat-proof, making them suitable for various activities. This manual provides instructions for setup, operation, maintenance, and troubleshooting to ensure optimal use of your HOCO W25 headphones.

2. Key Features

• Superior Sound Quality: Experience rich, deep bass and crystal-clear highs for an immersive audio experience.
• Dual Connectivity: Seamlessly switch between wireless Bluetooth 5.3 and wired 3.5mm audio jack connections.
• Extended Battery Life: Enjoy up to 12 hours of continuous playback or talk time, with 200 hours of standby time on a single charge.
• Fast Charging: A quick 1-hour charge provides up to 12 hours of usage.
• Water-Resistant and Sweat-Proof: Designed to withstand water and sweat, ideal for workouts and outdoor activities.
• Wide Device Compatibility: Compatible with all Bluetooth-enabled devices, including smartphones, tablets, laptops, and smart TVs.
• Intuitive Touch Controls: Conveniently manage music playback and calls directly from the earcups.
• Gaming Mode: Low latency performance for an enhanced gaming experience.
• Sleek and Lightweight Design: Crafted from durable plastic, featuring a vibrant red color and comfortable over-ear fit.

3. What's in the Box

• HOCO W25 Promise Wireless and Wired Headphones
• Charging Cable

The retail packaging for the HOCO W25 Promise headphones, showing the product inside a clear plastic box with key features listed.

4. Product Overview

Familiarize yourself with the physical components and controls of your HOCO W25 headphones.

This image displays the HOCO W25 Promise headphones in a folded position, highlighting the compact design and the location of the control buttons on the right earcup.

A user wearing the red HOCO W25 Promise headphones, demonstrating their over-ear fit and sleek appearance.

Controls and Ports:

• Power Button: Located on the earcup, used for powering on/off and pairing.
• Volume Up/Next Track: Adjusts volume and skips to the next song.
• Volume Down/Previous Track: Adjusts volume and goes to the previous song.
• Multi-function Button (MFB): For play/pause, answering/ending calls.
• Microphone: Integrated for hands-free calls.
• 3.5mm Audio Jack: For wired connection.
• Charging Port: For connecting the charging cable.

5. Setup

5.1 Charging the Headphones

1. Connect the charging cable to the charging port on the headphones.
2. Connect the other end of the cable to a USB power source (e.g., computer, wall adapter).
3. The indicator light will show charging status (e.g., red for charging, blue for fully charged).
4. A full charge takes approximately 1 hour and provides up to 12 hours of playback time.

5.2 Powering On/Off

• To Power On: Press and hold the Power Button until the indicator light flashes.
• To Power Off: Press and hold the Power Button until the indicator light turns off.

5.3 Bluetooth Pairing

1. Ensure the headphones are fully charged and powered off.
2. Press and hold the Power Button for approximately 5-7 seconds until the indicator light flashes red and blue alternately, indicating pairing mode.
3. On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
4. Select "HOCO W25" from the list of found devices.
5. Once paired, the indicator light will flash blue slowly, and you will hear an audible confirmation.

5.4 Wired Connection

• Insert one end of the 3.5mm audio cable into the headphone's audio jack.
• Insert the other end into your audio device's 3.5mm port.
• The headphones will automatically switch to wired mode.

6. Operating Instructions

6.1 Music Playback

• Play/Pause: Press the Multi-function Button once.
• Next Track: Press and hold the Volume Up button.
• Previous Track: Press and hold the Volume Down button.
• Volume Up: Short press the Volume Up button.
• Volume Down: Short press the Volume Down button.

6.2 Phone Calls

• Answer Call: Press the Multi-function Button once.
• End Call: Press the Multi-function Button once during a call.
• Reject Call: Press and hold the Multi-function Button for 2 seconds.
• Redial Last Number: Double-press the Multi-function Button.

6.3 Gaming Mode

The HOCO W25 headphones feature a low-latency gaming mode for improved audio synchronization during gameplay. Refer to your device's settings or the headphone's specific controls (if available) to activate this mode for an optimized gaming experience.

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the headphones. Do not use abrasive cleaners or solvents.
• Storage: Store the headphones in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, it is recommended to store them in their original packaging or a protective case.
• Water Exposure: While water-resistant and sweat-proof, avoid submerging the headphones in water. Dry them thoroughly if they get wet.

8. Troubleshooting

9. Specifications

10. Official Product Video

11. Warranty and Support

The HOCO W25 Promise Headphones come with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects. For warranty claims or technical support, please contact your retailer or the manufacturer's customer service.

Please retain your proof of purchase for warranty validation.