Purell provides industry-leading hygiene solutions, offering touch-free hand sanitizer dispensers, surface disinfectants, and soaps for commercial use.
Purell is a widely recognized brand specializing in hand hygiene and surface disinfection products. Manufactured by GOJO Industries, Purell offers a comprehensive range of touchless automatic soap and sanitizer dispensers, including the LTX, TFX, and ES series models. These dispensing systems feature advanced technologies such as Energy-On-The-Refill and AT-A-GLANCE monitoring for improved reliability and ease of maintenance in high-traffic commercial and healthcare environments.
If you need assistance repairing a touch-free dispenser, interpreting LED status lights, or installing wall-mounted hygiene stations, browse our collection of manuals and troubleshooting guides below.
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Most Purell dispensers, like the LTX and ES series, can be wall-mounted using the included heavy-duty double-sided tape or secured with screws and wall anchors. Clean the wall surface with an alcohol pad before applying tape for maximum adhesion.
A red flashing LED on ES series dispensers can indicate an out-of-service condition due to an incorrect refill, an unrecoverable clog, or low batteries. A continuing red pulse means the charge level is low. Refer to your specific model's instruction manual to identify the exact error.
Press the release buttons on the sides of the dispenser to slide the front cover down. Remove the empty cartridge, remove the cap from your new refill, and push the new cartridge into the dispenser until it clicks firmly into place.
Ensure your hands are positioned directly beneath the infrared sensor. If it still doesn't run, check that a refill is properly loaded and ensure your batteries have sufficient power or that your energy-on-the-refill cartridge is firmly seated.