Globe Electric Manuals & User Guides

Founded in 1932, Globe Electric has evolved into a global leader in the lighting and electrical industry, known for its dedication to "Creative Energy." The company manufactures a diverse portfolio of residential lighting fixtures, including chandeliers, pendants, wall sconces, and ceiling fans, as well as essential electrical supplies and power solutions.

Globe Electric is also a prominent player in the smart home market with its Globe Suite™ products, offering easy-to-use smart bulbs, plugs, and security devices that integrate seamlessly with modern home automation platforms like Amazon Alexa and Google Assistant.

• How do I put my Globe smart device into pairing mode?

  Ensure the device is powered on. If the light is not flashing rapidly, turn the power switch off and on 5 times (Off-On-Off-On-Off-On-Off-On-Off-On). The light should begin pulsing or flashing to indicate it is ready to pair with the Globe Suite app.

• What app is required for Globe smart products?

  Globe smart products are controlled via the Globe Suite™ app, available for download on iOS and Android devices. They also integrate with Amazon Alexa and Google Assistant.

• Where can I find the warranty for my Globe Electric product?

  Most Globe Electric products come with a limited warranty (typically 1 year for fixtures and smart devices, up to 3 years for fans). Retain your purchase receipt and check the user manual or the support section of the Globe Electric website for specific coverage details.

• How do I contact Globe Electric customer support?

  You can contact Globe Electric support by emailing info@globe-electric.com or calling pro toll-free at 1-888-543-1388 (North America only).