Awei Manuals & User Guides

Awei is a globally recognized consumer electronics brand established by Shenzhen Yale Electronics Co., Ltd. Known for blending fashion with technology, Awei manufactures a wide range of smart wearable products and associated audio accessories, including True Wireless Stereo (TWS) earbuds, noise-canceling headphones, portable Bluetooth speakers, smartwatches, and high-capacity power banks.

The brand is dedicated to providing high-quality audio experiences and reliable mobile power solutions at accessible price points for consumers worldwide. With a strong presence in the mobile accessories market, Awei adheres to international standards such as ISO9001, CE, RoHS, and FCC, ensuring product safety and performance.

• How do I pair my Awei TWS earbuds?

  Generally, remove both earbuds from the charging case to power them on automatically. Enable Bluetooth on your mobile device, search for the device name (e.g., 'Awei T-Series'), and select it to pair.

• Why won't my Awei earbuds charge?

  Ensure the charging contacts on both the earbuds and the case are clean and free of debris. Make sure the charging cable is securely connected to a 5V power source.

• How do I reset my Awei Bluetooth headphones?

  Reset procedures vary by model, but often involve deleting the Bluetooth pairing record from your phone, placing earbuds back in the case, or holding the power/touch buttons for 10-20 seconds until the indicators flash.

• Where can I find warranty information for Awei products?

  Awei typically offers a warranty against manufacturing defects. For specific terms, refer to the user manual included in your package or check the warranty policy on the official Awei Store website.