Polycom Manuals & User Guides

User manuals, setup guides, troubleshooting help, and repair information for Polycom products.

Tip: include the full model number printed on your Polycom label for the best match.

Polycom manuals

Latest posts, featured manuals, and retailer-linked manuals for this brand tag.

poly Blackwire 3300 Series User Guide

November 19, 2021
PLANTRONICS + POLYCOM. NOW TOGETHER AS Blackwire 3300 Series User Guide Overview Standard LEDs Icons Inline control LEDs What they mean Call button Flashing green Incoming call Solid green On a call Slow flashing green Call on hold Volume up…

poly Savi 8210/8220 Office User Guide

October 16, 2021
poly Savi 8210/8220 Office User Guide DECT Information DECT products should never be used outside the region in which they were originally purchased and intended to be used. The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which…

Polycom Sound Station Duo Conference Phone User Guide

May 1, 2021
Polycom SoundStation® Duo Conference Phone Quick Start Guide Package Contents SoundStation Duo Power Interface Module (PIM) Telephone cable (PSTN) Quick Start Guide Network cable (Cat 5) AC power cord/adapter (May vary by region) Connect Cables Connect PIM to phone. Connect…

Factory Reset Polycom Phone Without Admin Password

guide • August 4, 2025
Instructions for factory resetting Polycom phones when the admin password is unknown or not working. This guide details how to locate the MAC address and use specific key combinations during the boot process to restore the phone to its default settings.

Polycom VVX310 User Manual for GranSun PBX 3.1

user manual • July 24, 2025
A comprehensive user manual detailing the setup, configuration, and registration of the Polycom VVX310 phone with the GranSun PBX 3.1 system. Covers requirements, firmware, installation via power adapter or PoE, factory reset, and phone registration using manual configuration or auto-provisioning via DHCP,…