Polycom Manuals & User Guides

User manuals, setup guides, troubleshooting help, and repair information for Polycom products.

Tip: include the full model number printed on your Polycom label for the best match.

Polycom manuals

Latest posts, featured manuals, and retailer-linked manuals for this brand tag.

Polycom VVX 450 Business IP Phone User Guide

Polycom VVX 450 Business IP Phone User Guide

August 12, 2022
VVX 450 Business IP Phone User Guide POLYCOM® VVX® 450 Quick Function Guide The following figure displays the hardware features on the VVX 450 business media phones. The table lists each numbered feature shown in this figure. VVX 450 HARDWARE…
Polycom VVX Expansion Module User Guide

Polycom VVX Expansion Module User Guide

August 12, 2022
Package Contents Note: The package will contain either a WX Expansion Module or a WX Color Expansion Module. For more information, visit epb.com/customer-support/business-support or call 423-648-1500, option 2 VVX Expansion Module Features Note: The per module has a plastic cover…
Polycom SoundPoint IP 670 VoIP Phone User Guide

Polycom SoundPoint IP 670 VoIP Phone User Guide

August 7, 2022
Polycom SoundPoint IP 670 Quick User Guide Quick User Guide for 8x8 Virtual Office Applies to phones running Polycom Software 3.2.3.x. NAVIGATION Scrolling Step in/out of menus, toggle enabled/disabled: Enter/Select: Back/Delete: BASIC PHONE FEATURES PLACING A CALL Using the Handset:…
Polycom SoundPoint IP 321 Phone User Guide

Polycom SoundPoint IP 321 Phone User Guide

August 7, 2022
Polycom SoundPoint IP 321 Phone Basic Phone Features Customizing Your Phone Applies to phones running Polycom UC Software 3.3.0 or later. The content in this guide may vary depending on phone configuration. Particulars and menu options may vary. For detailed…
Polycom SoundPoint IP 450 VoIP Phone User Guide

Polycom SoundPoint IP 450 VoIP Phone User Guide

August 7, 2022
Polycom SoundPoint IP 450 VoIP Phone BASIC PHONE FEATURES Placing Calls Using the handset: Pick up the handset, and then enter the phone number. Or, enter the phone number, and then pick up the handset. Using the speakerphone: With the…
Polycom SoundStation IP 5000 SIP Conference Phone User Guide

Polycom SoundStation IP 5000 SIP Conference Phone User Guide

August 7, 2022
Polycom SoundStation IP 5000 SIP Conference Phone BASIC PHONE FEATURES CUSTOMIZING YOUR PHONE Applies to phones running SIP 3.2.3 or later. For detailed information, see the User Guide for the Polycom Sound Station IP 5000 Phone available at: http://support.polycom.com/voice Placing…
Polycom DMA Series DMA 7000 Video Conferencing User Guide

Polycom DMA Series DMA 7000 Video Conferencing User Guide

July 31, 2022
Polycom DMA Series DMA 7000 Video Conferencing This guide describes the initial installation of a Polycom® Distributed Media Application™ (DMA™) 7000 video collaboration infrastructure server or two-server cluster. Documentation Resources In addition to this guide, the available documentation that describes…
Polycom IP 7000 SoundStation Conference Phone User Guide

Polycom IP 7000 SoundStation Conference Phone User Guide

July 31, 2022
Polycom IP 7000 SoundStation Conference Phone Before You Begin Topics:  Getting Help This guide is for users who want to perform basic to intermediate tasks on the Polycom® RealPresence® Group Series system. Please read the RealPresence Group Series documentation before…
Factory Reset Polycom Phone Without Admin Password

Factory Reset Polycom Phone Without Admin Password

guide • August 4, 2025
Instructions for factory resetting Polycom phones when the admin password is unknown or not working. This guide details how to locate the MAC address and use specific key combinations during the boot process to restore the phone to its default settings.
Polycom VVX310 User Manual for GranSun PBX 3.1

Polycom VVX310 User Manual for GranSun PBX 3.1

user manual • July 24, 2025
A comprehensive user manual detailing the setup, configuration, and registration of the Polycom VVX310 phone with the GranSun PBX 3.1 system. Covers requirements, firmware, installation via power adapter or PoE, factory reset, and phone registration using manual configuration or auto-provisioning via DHCP,…
Polycom VVX101 User Manual and Configuration Guide for GranSun PBX

Polycom VVX101 User Manual and Configuration Guide for GranSun PBX

user manual • July 24, 2025
A comprehensive user manual and configuration guide for the Polycom VVX101 phone, detailing its installation, setup, and registration with GranSun PBX 4.1. Covers manual and auto-provisioning methods, including UAD settings, extension creation, and network configuration via DHCP, TFTP, HTTP, and HTTPS.