MAUL Product Warranty Information

General 3-Year Warranty

This product has been manufactured with the utmost care and by applying the strictest quality guidelines. The material used and the manufacturing process are subject to constant testing.

The guarantee is valid for three years and covers the repair of defects in the production process or in the materials used. The period of guarantee commences with the day of sale to the first user. The payment slip or the purchase bill are proof.

Damage attributable to improper handling, mechanical damage or natural wear and tear as well as damage due to batteries (if supplied) are excluded from the guarantee. In cases of manipulation by parties other than the supplier, the guarantee lapses. No liability is accepted for consequential damages.

Complaints in respect of recognisable defects must be reported within fourteen days after the receipt of the goods. Hidden defects should be notified immediately on discovery. Goods which have been justifiably rejected will be repaired. In case we let a reasonable period of grace pass without eliminating the defect, the buyer is entitled to withdraw from the contract.

In case of guarantee claims, please forward the device with the receipt to the point of sale. Please, provide your name, address, and a description of the defect.

In the case of defects occurring outside the guarantee period, a repair or replacement subject to payment of the costs is possible. In such cases, please contact again the point of sale.

Nothing in the above conditions excludes the application of provisions of the EU.

Additional Warranty Conditions for Selected Boards

• Surface Warranty - 5 Years: For the plastic surface of selected boards when used and cleaned properly.
• Surface Warranty - 30 Years: For the enamel surface of selected boards when used and cleaned properly.