MAUL Product Warranty Information

General Warranty Terms

MAUL GmbH provides a 5-year warranty for its products against manufacturing and material defects. This warranty is valid for products sold in Germany, Austria, and Switzerland, commencing from the date of sale to the first user.

MAUL will, at its discretion, repair or replace defective parts with new or reconditioned components at its own expense. Batteries supplied with the product are excluded from this warranty.

Warranty Exclusions

This warranty does not cover damages resulting from:

Improper handling, use, or maintenance.
Mechanical damage or natural wear and tear.
Damage caused by batteries.
Tampering or repairs performed by unauthorized third parties.

MAUL is not liable for consequential damages.

Making a Warranty Claim

To make a warranty claim, please follow these steps:

Recognizable defects must be reported within fourteen (14) days of receiving the product.
Hidden defects must be reported immediately upon discovery.
Provide proof of purchase (e.g., sales receipt or invoice).
Send the product, along with the proof of purchase, to your point of sale or directly to MAUL GmbH.
Include your name, address, and a detailed description of the defect.

Products with justified claims will be repaired or replaced. If MAUL fails to rectify a defect within a reasonable period, the buyer may be entitled to withdraw from the contract.

Out-of-Warranty Service

For defects occurring outside the warranty period, repair or replacement services may be available at the customer's expense. Please contact your point of sale for assistance.

Additional Surface Warranties for Selected Boards

Certain selected boards come with additional surface warranty coverage:

5-Year Surface Warranty: For the plastic surface of selected boards, provided proper use and cleaning.
30-Year Surface Warranty: For the enamel surface of selected boards, provided proper use and cleaning.

Legal Information

These warranty terms are subject to German law and exclude the UN Convention on Contracts for the International Sale of Goods (CISG). These provisions do not exclude the application of mandatory consumer protection laws or EU regulations.

	MAUL Product Warranty Information - 2 Year Limited Warranty Details MAUL's 2-year limited warranty covering manufacturing and material defects, including exclusions, claim procedures, and extended surface warranties for selected boards. Information provided in English.
	MAUL Product Warranty Information - 3 Year Guarantee Comprehensive warranty details for MAUL products, including a 3-year guarantee on manufacturing and material defects, exclusions, claim procedures, and additional surface warranty terms for selected boards.
	MAUL Product Warranty Information Detailed warranty information for MAUL products, covering a 2-year period for manufacturing and material defects, with extended surface warranties for specific boards. Information is provided in multiple languages.
	MAUL Product Warranty Information - 3 Year Guarantee Detailed warranty information for MAUL products, covering a 3-year period for manufacturing and material defects, with exclusions and additional surface warranty details for selected boards.
	MAUL Product Warranty Information Detailed warranty information for MAUL products, covering a 2-year period for manufacturing and material defects, with extended surface warranties for selected boards. Information provided in multiple languages.
	MAUL Product Warranty Information - 2 Year Guarantee Detailed warranty information for MAUL products, covering a 2-year guarantee on manufacturing and material defects, exclusions, claim procedures, and additional surface warranties for specific boards.
	MAUL Product Warranty Information Details the 3-year warranty for MAUL products, covering manufacturing and material defects, along with extended surface warranties for specific boards.
	MAUL Product Warranty Information Detailed warranty information for MAUL products, including terms, conditions, and duration for various product types and surfaces. Covers product care and claims.