Norman Horizontal Sheer Shade Installation Guide
Introduction
This document provides comprehensive installation instructions for the Norman Horizontal Sheer Shade (Model N301086-J). It covers the setup of the shade, valance, optional light guard, and the motorized system, along with troubleshooting and safety information.
Horizontal Sheer Installation
This section details the installation of the main horizontal sheer shade, including bracket mounting, shade installation, and valance/fascia attachment.
Mounting Types
The shade can be installed using three methods: Inside Mount, Semi-Inside Mount, and Outside Mount.
Tools and Hardware
Tools Needed:
- ? Screw gun / Drill
- ? Tape Measure
- ? Screwdriver
- ⚖️ Level
- ✏️ Pencil
Hardware Included:
Hardware | Drawing | Usage | Remarks |
---|---|---|---|
#8 x 1 1/4" Hexagon screw | [Hexagon Screw Icon] | To install bracket | |
#8 x 2" round head screw | [Round Head Screw Icon] | To install bracket | With 2 or 3 extensions (Not provided) |
Wall Anchors, Expansion Bolts | [Anchor Icon] | To install bracket | (Not provided) |
Sheet Metal Screws | [Sheet Metal Screw Icon] | To install bracket | (Not provided) |
Hardware for Horizontal Sheer:
Hardware | Drawing | Usage |
---|---|---|
Shade bracket | [Shade Bracket Icon] | To install shade (on Clutch side) |
Shade bracket | [Shade Bracket Icon] | To install shade (on End Plug side) |
Mounting bracket | [Mounting Bracket Icon] | To install raceway (for inside mount) |
Mounting bracket | [Mounting Bracket Icon] | To install raceway (for outside mount) |
Extension | [Extension Icon] | Optional upon request |
Fascia/Valance bracket | [Fascia/Valance Bracket Icon] | To install Fascia / Valance (mounted on raceway) |
Curved Fascia/Wood Valance clip | [Clip Icon] | To install Curved Fascia / Wood Valance (placed on Fascia/Valance) |
Bracket Installation
Installation of Mounting Bracket:
When installing the shade bracket, ensure the distance from the bracket's front mounting hole to the front edge of the window frame is at least 3/4". Align both shade brackets horizontally. Each bracket requires two 1 1/4" hexagon screws.
Install the brackets into the wall:
Use a level to check the raceway. Adjust bracket positions to keep the raceway level.
Diagram shows placement of mounting brackets for Inside Mount and Outside Mount, with spacing guidelines.
Shade Installation and Removal
There are two installation methods.
Before installing the shade, locate the lock pin on the shade bracket's end plug side and slide it downward to prevent the shade from falling.
Installation Steps:
- Insert the back edge of the raceway into the back plastic part of the bracket. Push the raceway upwards until the front rib snaps into the bracket.
- Snap the front rib of the raceway into the bracket. Push the raceway backward and upward so the back is secured to the bracket's plastic part.
Diagram shows a two-step process of inserting the raceway into the mounting bracket.
Removal of Shade:
Use a tool to push back the front or back plastic part of the brackets. Turn the back side of the raceway downward to detach it from the bracket. Finally, pull the raceway downward to remove the shade.
Diagram shows using a tool to detach the raceway from the bracket.
Valance Bracket Location
The distance from the raceway ends to the valance bracket should be 3"~6". Middle distances should be divided evenly.
Diagram illustrates the placement of valance brackets on the raceway, showing 3"-6" from ends and even spacing in between.
Valance Clip Installation
Insert the valance clip into the dedicated groove on the strip, ensuring correct orientation. For a valance, the clip should face downwards. Align the clip location with the valance bracket.
Diagram shows inserting a valance clip into a groove, with arrows indicating correct downward orientation for valances and alignment with brackets.
Fascia & Valance Installation and Removal
Valance Bracket Installation:
Stick the valance bracket horizontally into the raceway groove and turn 90 degrees to lock it. The top groove of the bracket should hook onto the top of the raceway.
The bottom groove clips into the bottom rib of the raceway.
Diagram shows attaching a valance bracket to the raceway by inserting and rotating it.
Attach Valance Return to Valance:
If a return is present, first insert the valance return connector into the return, then attach the return to the valance.
Diagram shows connecting a valance return connector and attaching it to the valance.
For Modern Wood Valance:
Diagram shows specific steps for modern wood valance attachment.
Attach Fascia End Cap to Curved Fascia:
Diagram shows attaching an end cap to a curved fascia.
Attach End Cap to Fabric Valance:
- Turn the end cap connector upwards (90 degrees).
- Insert the end cap.
Diagram shows attaching an end cap to a fabric valance.
Valance/Fascia Removal:
First, remove the Valance/Fascia together with the valance clip from the valance bracket.
Take the shade down from the mounting bracket before removing the valance bracket from the raceway. Turn the valance bracket 90 degrees, then detach it from the raceway.
Diagram illustrates removing the valance bracket from the raceway.
Note: The installation and removal for all fascias and valances are the same.
Cord Tensioner Installation and Removal
Cord tensioners are included for all mount types: inside mount, semi-inside mount, and outside mount.
Important Notes:
- Ensure the cord is fully taut when installing the cord tensioner into the holder.
- Leave at least 2 inches (50mm) of space between the bottom of the holder and the window frame for easy removal.
- If the cord becomes loose over time, press the cord tensioner downward to retighten it.
Installation Instructions:
- Press the locking point on the cord tensioner and pull it downward to release it from the slot. Mark the position of the bottom of the cord tensioner on the wall.
- Secure the Holder: Align the bottom of the holder with the marked position on the wall. Attach the holder to the wall using the provided 8 x 1 1/4" screws. Ensure the arrow on the back of the holder is pointing upward.
- Press the locking point on the cord tensioner and push it into the holder. Pull the cord taut and release it from the slot to unlock the tensioner.
Diagram shows the installation of a cord tensioner, marking the wall, securing the holder, and inserting the tensioner.
Removal Instructions:
Use a flat screwdriver to gently pry apart the interlocked teeth of the cord tensioner and its holder. Once separated, pull the cord tensioner out of the holder.
Diagram shows using a screwdriver to release the cord tensioner from its holder.
Sheer Shade Operation
Continuous Cord Loop Operation:
The shade operates using a continuous cord loop.
Back of Shade: Pull the cord in the back downward to lower the shade until the vanes are fully open.
Front of Shade: Pull the cord in the front downward to close the vanes and raise the shade.
Diagrams illustrate the cord loop operation, showing how pulling the front or back cord affects the shade's position and vane orientation.
Bottom Rail Adjustment:
If the fabric is moving left or right when rolling up, or if the bottom rail is uneven, flip up the bottom rail and slide the counterweight to the other side.
If the shade is installed crookedly and does not roll up correctly, or if the bottom rail does not stay even, loosen the screw and adjust the counterweight on the back side of the bottom rail.
Diagram shows adjusting the counterweight on the bottom rail.
Shade Limits:
- Top Limit (Fully raised): The highest position the shade can reach.
- Shade full height (Order height) Vanes closed: The position where the shade is fully lowered with vanes closed.
- Bottom Limit (Fully raised) Vanes open: The lowest position the shade can reach with vanes open.
Light Guard System
This section describes the installation of the optional Light Guard system to minimize light leakage.
Note: Skip this step if no light guard is included.
Hardware Included
Hardware | Drawing | Usage |
---|---|---|
3/4" Flat Head Screw | [Flat Head Screw Icon] | To install basic light guard |
Installation of Top Light Guard
Insert the Top Light Block Piece into the mounting bracket.
Diagram shows inserting a top light block piece into a mounting bracket.
Installation of Basic Light Guard
- Fully lower the shade. Place the wide side of the light guard next to the back of the shade fabric.
- For basic light guards, tear off the double-sided tape on the narrow side and stick the Light Guard to the window frame.
- For a more secure fit, use 3/4" flat head screws to secure the light guard through the pre-drilled holes.
- For optimal light blocking, the top of the light guard should be placed next to the shade fabric, and the bottom should be installed sloping slightly forward.
Diagrams show the placement of the light guard against the shade fabric and the window frame, and an illustration of the recommended sloping bottom installation.
Light Guard Installation Tips
After installing the shade and top light block, place the side light guards next to the back of the shade fabric, one on each side.
Before screwing, determine the exact position and mark it with a pencil.
The wide side of the light guard must face the back of the shade fabric. Do not push the light guard inward, as this can impede smooth shade operation and cause the tops of the side guards to scrape the fabric.
Diagrams contrast correct and incorrect positioning of the light guard, emphasizing the wide side facing the fabric and avoiding inward pressure.
Installation of Transparent Adhesive Tape
Transparent adhesive tape is used for basic light guards that require splicing.
Installation: Align the double dotted line with the edge of the light guard and fold the tape on both sides.
Diagram shows how to apply and fold transparent adhesive tape for splicing light guards.
Battery Motor with Charging Cord Motorized System
This section covers the specifications, safety precautions, and operation of the motorized system.
Information about Motorized System
NO. | Item | Specification |
---|---|---|
1 | Power Source | Battery Motor with Charging Cord: Battery Power Li-ion batteries |
2 | Battery operating voltage range | 4.2V~3.4V (Single cell) |
3 | Radio type | 2.4G RF |
4 | Frequency band(s) | 2415~2459MHz |
5 | Motor type | Brush DC motor |
6 | Charge type | Power Adapter: for battery motor with charging cord |
7 | Charging Time | < 3 hours |
8 | Charging Temperature | 5°C/41°F ~ 35°C/95°F |
9 | Operating Temperature | 0°C/32°F ~ 40°C/104°F |
10 | Relative Humidity | 0% ~ 90% (Non-condensing) |
11 | Ave. Sound Level @1m | ≤50dBA |
Safety Precautions
General Warnings:
- Read instructions carefully before use and save them.
- Disconnect the drive from its power source during cleaning, maintenance, and part replacement.
- Products contain Lithium-ion batteries with flammable materials. Read Important Safety Precautions.
- Recharge batteries every 3-6 months for optimal performance.
- Intended for operation between 0°C/32°F and 40°C/104°F.
- Warranty void if product is modified or misused.
- Use accessories (adapter, remote) only with motorized shades.
- Ensure the shade route is clear to avoid damage.
- Firmware and software may update automatically.
- Use only the provided detachable supply unit for recharging.
- Do NOT disassemble components; they are not serviceable. Refer servicing to qualified personnel.
- Batteries are replaceable only by skilled personnel.
- Do NOT operate with wet hands to avoid electrical shock. Power off and disconnect before cleaning/maintenance.
User and Child Safety:
- Not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience, unless supervised.
- Children should be supervised to ensure they do not play with the appliance.
- Use only the provided power supply unit.
- If the supply cord is damaged, it must be replaced by the manufacturer or qualified personnel.
- Follow all instructions to avoid severe injury.
- Before installation, remove unnecessary cords and disable unneeded equipment.
- Driven part characteristics must be compatible with rated load and operating time.
- Mass and dimension of driven part must be compatible with rated torque and operating time.
- Fixed controls must be clearly visible after installation.
- Do NOT operate during window cleaning or maintenance nearby.
- Do not allow children to play with fixed controls. Keep remotes away from children.
- Frequently examine for imbalance, wear, or damage to cables, springs, and fixings. Do not use if repair is needed.
- Sound level (LpA) ≤ 70 dB(A).
Check Components for Battery Motor with Charging Cord
- 36W Adapter
- Power Connector
- Remote
- Extension Cord (optional)
Diagram shows the included components: 36W Adapter, Power Connector, Remote, and optional Extension Cord.
Remote Holder Installation
A. Plaster Wall (Use installation screws):
- Place the remote holder at the desired location and mark screw positions with a pencil.
- Secure the holder to the wall using two 3/4" flat head screws.
B. Smooth Wall (Marble, Quartz, Glass - Use adhesive sticker):
For hard surfaces, use the provided double-sided foam tape. Tear off the backing and stick the holder to the desired location.
Diagrams show the two methods for installing the remote holder: using screws on plaster walls and adhesive tape on smooth surfaces.
Charging the Shade of Battery Motor with Charging Cord
Warning!
- Please charge the shade before use.
- DO NOT use the shade while charging.
- Recharge every 3-6 months for optimal battery performance.
- Use only the included 36W AC Adapter. Do not bend or twist extension cords.
- Store the adapter and extension cord after charging.
Battery Motor with Charging Cord Motorization Operation
To power on the shade motor, press and hold the shade button for 3 seconds until the green light flashes.
Operating the Shade with the Remote Control:
- Select the assigned group number for the shade.
- Press ⬆️ (OPEN) to fully raise the shade. If vanes are open, pressing OPEN once closes them, and a second press raises the shade.
- Select the assigned group number.
- Press ⬇️ (CLOSE) to fully lower the shade. If vanes are closed, pressing CLOSE once opens them, and a second press lowers the shade.
- Select the assigned group number. Press ◀️ or ▶️ to slightly adjust the shade height.
Diagrams show the remote control with buttons for OPEN, CLOSE, group selection, and fine adjustment.
Operating the Shade with the Shade Button:
When the remote is out of reach:
- Press the button when the shade is still to raise or lower it.
- Pressing the button while the shade is in motion will stop it.
- Pressing the button again will allow operation in the opposite direction.
Diagram shows the shade button and LED indicator, with text explaining its operation.
QuikClick™ Motorization Operation
Plug in and connect to the shade/motor.
The hook can be installed and fixed by screw on the wall or frame.
Diagram shows plugging in the motor and a hook for wall mounting.
Troubleshooting
This section provides solutions for common problems encountered during operation.
Problem | Possible Cause | Description |
---|---|---|
No reaction upon operation | No Signal | Operate shade with remote, check LED indicator. Green blink: Normal signal. Red blink: Low battery / Over temperature. Red/Green blink: Other issues. No light: No signal / Not paired / Powered OFF. |
No reaction upon operation | Low battery of Remote | Check remote group lights or replace batteries. |
No reaction upon operation | Low battery of Shade with Battery Motor with Charging Cord | Use 36W adapter to charge the shade. |
No reaction upon operation | The shade is not paired with the Remote | Press and hold paired Group button to check response. Shift x1: Paired. No response: Needs pairing. Refer to remote manual for pairing steps. |
No reaction upon operation | Over Temperature Protection | Shade LED blinks red: Overheated. Wait 30 minutes. Refer to Specification for operating temperature. |
No reaction upon operation | The limits are not fully setup. | Press ⬆️/⬇️ on remote. If LED blinks green and shade works, limits may not be fully set. Refer to remote manual to set limits. IMPORTANT: Upper and Lower limits must be set for full functionality. |
Other Problems | Re-power ON | Hold shade button for 3 seconds to power ON/OFF. If issue persists, try "Hardware reboot". |
Other Problems | Hardware reboot | Hold shade button for 10 seconds until red light illuminates. Shade will reboot. |
Other Problems | Limits shift | Abnormal power failure may cause limit shifts. Refer to "Remote Control Manual" to set up limits again. |
Others | N/A | Contact customer service for further assistance. |
Safety Information
Federal Communication Commission (FCC) Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) It may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada Equipment Standard for Digital Equipment (ICES) - Canada
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. CAN ICES-3 (B)/NMB-3(B)
Innovation, Science and Economic Development Canada (ISED) Compliance Statement
This device complies with ISED's licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d' ISED applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.
Radiation Exposure Statement
This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with greater than 20cm between the radiator & your body.
Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements FCC/ISED établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé à plus de 20cm entre le radiateur et votre corps.
SAFETY INSTRUCTIONS FOR LITHIUM BATTERIES
The product may contain lithium-ion batteries; the battery contains flammable materials, such as organic solvents. Mishandling of the battery may cause fire, smoke, or explosion.
DANGER
- Do not immerse the battery in any liquid, such as water, beverages, or other fluids. Exposure to liquid may damage the battery or the battery pack, potentially causing heat, smoke, fire, or explosion.
- Do not use or place the battery near open flames, heaters, or high-temperature areas (above 80°C or 176°F), or near microwaves or cooking appliances. High temperatures or electromagnetic radiation can damage the battery, leading to short circuits, heat, smoke, fire, or explosion.
- About Charging: Do not use unauthorized chargers. Only charge within recommended conditions (temperature, voltage, current). Unauthorized chargers can cause heat, smoke, fire, or explosion.
- Do not attach or insert the battery with polarity reversed. If the battery does not fit easily, check orientation. Forcing it can cause heat, smoke, fire, or explosion.
- Do not connect the battery to an AC outlet or DC automotive plug. Use the specific charger provided. Direct connection can cause heat, smoke, fire, or explosion.
- Do not use the battery in equipment for which it was not intended. Unapproved applications can damage the battery and cause heat, smoke, fire, or explosion.
- Keep the battery away from heat and fire. Excessive heat can cause smoke, fire, or explosion.
- Do NOT connect the positive (+) and negative (-) terminals with a conductive material. Do not carry or store with metal objects. Shorting can cause overheating, heat, smoke, fire, or explosion.
- Avoid excessive impact to the battery. Damage from impact can cause leakage, heat, smoke, fire, or explosion.
- Do not penetrate the battery with any sharp object. Puncturing can cause short-circuiting, heat, smoke, fire, or explosion.
- Do not directly solder to the battery. Soldering can damage safety mechanisms, leading to heat, smoke, fire, or explosion.
- Do not disassemble the battery. Tampering with the protection circuit can cause heat, smoke, fire, or explosion.
- Do not charge the battery near high temperatures. Charging in high heat may activate protection circuits or cause failure, leading to heat, smoke, fire, or explosion.
WARNING
- Ingestion: Keep away from small children. If swallowed, seek immediate medical attention.
- Mixed Use: Do not mix with other batteries (different capacity, chemistry, or manufacturer). This can cause heat, smoke, fire, or explosion.
- Rust, Discoloration and Deformities: Do not use abnormal batteries. Stop use immediately if you notice smell, heat, discoloration, or deformity, as the battery may be defective and could cause heat, smoke, fire, or explosion.
- Charging Time: Stop charging if it cannot be completed within the specified time. This may indicate the battery is generating heat, smoke, fire, or exploding.
- Leakage -1: Do not use a leaking battery near open flame. If leaking liquid has an irritating odor, keep away from flame to prevent ignition and explosion.
- Leakage -2: Do not touch a leaking battery. If liquid contacts eyes or skin, flush immediately with clean water and seek medical attention to prevent significant damage.
- Transport: Pack the battery securely in a case or carton to prevent short-circuit or damage during transport.
- CAUTION
- Exposure to Direct Sunlight: Do not leave the battery in locations exposed to excessive heat (direct sunlight, car interiors). This can cause heat, smoke, fire, explosion, and degrade performance/life.
- Use with other Equipment or Power: The battery pack has a protection circuit. Using it with other equipment may damage the circuit, leading to heat, fire, smoke, or explosion if the circuit fails.
- Charging Temperature Range: Only charge between 5°C and 35°C. Charging outside this range can cause leakage, heat, serious damage, and degrade performance/life.
- Charging Method: Read the user's manual for proper charging method.
- First Time Usage: Contact the supplier if the battery emits an unusual odor, generates heat, or shows signs of rust before initial use.
- Flammable Materials: Do not charge or discharge near flammable materials, as this could result in fire.
- Handling of Exposed Contacts or Conductors: If the battery pack has exposed contacts or stripped wires, handle with care. Temporarily insulate them to prevent electrical shock, short circuits (causing heat, smoke, fire, explosion), or combustion of other materials.
- Recycling: Dispose of the battery according to local rules and regulations.
If you have any inquiries or need assistance, contact Customer Service at 1-800-666-1779.