Norman N300710-Q Roller Shade Installation Instructions
Product Overview
This document provides detailed installation instructions for Norman N300710-Q Roller Shades, including options for no raceway, with raceway, fascia, and valance systems. It also covers installation for cordless, continuous cordloop, SmartRelease™, and motorized shades.
The document outlines recommended tools, lists included hardware, and provides step-by-step guidance for various installation scenarios, as well as operation and safety information.
Recommended Tools
- Screw gun / Drill
- Tape Measure
- Screwdriver
- Level
- Pencil
Hardware Included
1. Screws for Installation
| Hardware | Usage |
|---|---|
| 1 1/4" Hexagon screw | To install shade brackets |
| 2" Flat head screw | To install safety tension device for continuous cordloop |
| 1 1/4" Round head screw | To install safety tension device for SmartRelease™ |
| 3/4" Round head screw | To install traditional hold down bracket |
| 5/8" Flat head screw | To install magnet catch (for magnetic hold down) |
| M4 x 1/4" screw bolt | To connect raceway of coupled shades |
2. Hardware for Regular Roller Shade (No Raceway)
| Hardware | Usage |
|---|---|
| Shade bracket (x2) | To install shade (on control side and End Plug side) |
| Bracket cover (Shade bracket cover) | Pre-installed on the shade bracket |
| Link bracket | For Coupled Shades |
3. Hardware for Roller Shade with Raceway System
| Hardware | Usage |
|---|---|
| Mounting bracket | To install raceway (for outside mount) |
| Shade bracket | To install raceway (for inside mount) |
| Raceway bracket clip | To install shade bracket into raceway (for inside mount, pre-installed on the shade bracket) |
| Valance bracket | To install fascia / valance (mounted on raceway) |
| Valance clip | To install fascia / valance (placed on fascia/valance) |
| Square Fascia end cap | For square fascia |
| Curved Fascia end cap | For curved fascia |
| Valance return connector | To connect fabric valance returns |
| Valance return connector | To connect wood valance returns |
| Valance connector | To connect spliced wood valances |
| Raceway connector | To connect raceway of coupled shades (for inside mount) |
| Raceway connector | To connect raceway of coupled shades (for outside mount) |
4. Other Hardware
| Hardware | Usage |
|---|---|
| Handle | For Cordless shades |
| Tension device cover | For SmartRelease™ outside mount |
| Tension device base | For SmartRelease™ inside mount |
| Traditional Hold Down Bracket | Optional |
| Magnet Catch | Optional (For magnetic hold down) |
| Spacer Block | Optional |
Installation Types
Regular Shade (No Raceway) Installation and Removal
Installation of shade brackets: Ensure brackets are at least 3/4" from the window frame's front edge. Align brackets horizontally. Use two 1 1/4" hexagon screws per bracket. For inside mount, fit bracket cover over shade bracket before screwing to wall.
Diagram shows two shade brackets to be mounted, with a minimum distance requirement from the window frame edge.
Shade Bracket Installation Tips: The top and bottom of left and right shade brackets should be at the same horizontal line. The front and back of left and right shade brackets should also be at the same horizontal line.
Installation of the Shade:
- Insert the control side into the bracket's tongue.
- Press the end plug and insert it into the other bracket's hole.
- Slide the lock pin downward into the end plug to secure the shade.
- Remove the paper band from the shade.
Diagrams illustrate aligning the control side, inserting the end plug, and sliding the lock pin.
Shade Installation Tips: After installation, use a level to check if the fabric roll is horizontal. Adjust bracket positions if necessary.
Tip: Ensure the shade is level. The gap on the end plug side should be approximately 3/16".
Removal of the Shade:
- Use a tool to push the lock pin on the end plug bracket upward.
- Use a tool to draw the end plug back from the bracket.
- Remove the shade from the mounting bracket.
Diagrams show the steps for removing the shade by disengaging the lock pin and end plug.
Raceway System Installation and Removal
Installation of mounting / shade brackets:
- Inside Mount: Attach shade brackets and raceway bracket clips to the raceway ends. Ensure clips lock into the raceway. Install the raceway into the window opening, securing screws first in the middle holes for adjustment. Ensure at least 3/4" clearance from the window edge for the first screw.
- Outside Mount: Mount brackets at least 3/4" from the front edge of the window frame. Align all brackets horizontally. Use two 1 1/4" hexagon screws per bracket.
Diagrams illustrate inside and outside mount bracket positioning and raceway installation.
Dual Shade Installation: Installation of brackets and raceway is similar to single shades, but dual shade brackets differ. Install the back shade first, then the front shade. Ensure hem bars are at the same height.
Diagrams show left and right brackets with specific lug orientations for dual shades.
Coupled Shade Installation: Raceway comes in two pieces; connect them using a raceway connector and 1/4" screw bolt with a link bracket. For inside mount raceway, insert the back edge into the bracket and turn upwards to snap. For outside mount, follow similar connection steps.
Diagrams show connecting two raceway pieces and installing them.
Installation of Shade:
- Inside Mount: Same as regular shade installation.
- Outside Mount: Locate the lock pin in the shade bracket on the end plug side and slide it downward into the end plug to prevent the shade from falling before installing into mounting brackets.
Diagrams illustrate the process for outside mount shade installation.
Removal of Shade:
- Inside Mount: Same as regular shade removal.
- Outside Mount: Use a tool to push back the plastic part of the brackets, turn the raceway downward to detach, and then pull the raceway downward from the brackets.
Diagrams show the removal process for outside mount raceway.
Continuous Cordloop & SmartRelease™ Installation
Install Safety Tension Device:
- For Continuous Cordloop Shades: Use two 2" flat head screws. Ensure the bead chain is fully extended.
- For SmartRelease™ Shades: Ensure the tension device is at the bottom of the bead chain loop. Adjust using a slotted screwdriver if needed. Ensure bead chain tension is taut but with slight slack. Mount the tension device cover/base using two 1 1/4" round head screws where the device hangs freely. Insert the device into the cover/base.
Diagrams show the installation of the safety tension device for both types of shades, including adjustment and mounting.
Exchange of Safety Tension Device:
- Disassembly: Loosen screw, remove top cover, then remove wheel and chain from bottom cover.
- Assembly: Insert wheel and chain into bottom cover, place top cover, then install screw.
Diagrams illustrate the disassembly and assembly steps for the safety tension device.
Hold Down Brackets Installation (Optional)
- A. Traditional Hold Down Bracket: Secure each bracket with a 3/4" round head screw.
- B. Magnetic Hold Down: Secure the magnet catch with a 5/8" flat head screw at the specified location, aligning it with the pre-installed magnet on the shade bottom rail.
Diagrams show the placement for magnetic hold down installation relative to the shade's side and bottom edges.
Operation
Continuous Cord Loop & SmartRelease™ Operation
- To raise the shade: Pull downward on the side of the bead chain farthest from the shade fabric.
- To lower the shade: Pull downward on the side of the bead chain closest to the shade fabric.
- SmartRelease™ Operation: Gently pull the bead chain closer to the fabric downwards about 1 1/2" for automatic lowering. Pull the chain farther from the fabric to stop. If automatic lowering fails, pull the farther chain first, then the closer one.
Cordless Installation
Handle Installation and Removal
- Attach Handle to Hem Bar: Turn over the hem bar to find a label. Align the handle's center with the label. Hook the handle from top to bottom, then press to clip it into the hem bar. Tear off the label.
- Remove Handle from Hem Bar: Use a straight screwdriver to pry the bottom of the handle from the hem bar.
Diagrams show attaching and removing the handle from the hem bar.
Cordless Operation
Adjust tension using the adjustment dial: turn towards '+' to increase tension (if shade slides down or fails to roll up), or towards '-' to decrease tension (if shade rolls up by itself). The shade must be installed on brackets for adjustment.
To lift the shade, place the U-shape channel of a pole under the handle and push up. To lower the shade, use the 'hook' portion of the pole on the handle.
Diagrams illustrate using a pole to operate the cordless shade.
Automate Motorization
Motors are set to sleep mode before shipping. Short press the P1 button once to activate motors before operation. The motors will then be ready to run.
RF 5-channel Wall Switch: 5 channels available, default is channel 1. Channel 0 operates all shades at once.
15-channel Remote: 15 channels available, default is channel 1. Channel 0 operates all shades at once.
Diagrams show remote control buttons (OPEN, CLOSE, UP, DOWN, STOP, ALL) and channel selection.
Note: 'ALL' button controls all shades simultaneously.
Shade Operation by Remote Control: Select shade group(s), press OPEN to raise, CLOSE to lower, or UP/DOWN to adjust position. Use the STOP button to halt movement. 'Move to Best View', 'Move to My Favorite', 'Move to Best Privacy' are preset positions.
Shade Operation by Shade Button: Press the button to move the shade in the first direction when stationary. Press again to stop. Press a third time to move in the opposite direction.
Diagrams show the shade button and LED indicator for different motorized models (MRS-32A, MRS-32B, MRS-32C).
Fascia & Valance Installation
After installing the shade and raceway, attach valance/fascia brackets. Align brackets with the raceway and push them on, ensuring the top groove hooks onto the raceway's top and the bottom groove clips into the bottom rib.
Diagrams show valance bracket installation on the raceway, with recommended spacing for even distribution.
Valance Clip Installation: Insert clips into the aluminum strip groove. For valances, clips face downwards; for fascias, they face upwards. Align clips with valance brackets.
Diagrams show valance clip orientation for valances (downward) and fascias (upward).
Attach Valance Return to Valance: Insert valance return connector into the return, then attach the return to the valance.
Attach Fascia End Cap to Fascia.
Attach Valance/Fascia to Raceway: Slide valance clips to align with valance brackets on the raceway and push them into the brackets.
Diagrams illustrate attaching valance returns and connecting valances/fascias to the raceway.
Valance/Fascia Keystone Installation
Keystones are used for wood & fabric valances and fascias requiring splicing.
- Keystone for Fabric Valance: Use Velcro to attach fabric to fascia connector.
- Keystone for Curved Fascia (with/without fabric): Align fascia pieces, use fascia connector, attach Velcro to keystone and fascia connector. Wind keystone to fascia front and attach Velcro. For semi-inside/outside mount, place keystone on the joint, hook top edges, push bottom edges.
- Keystone for Wood Crown Valance: Insert valance connectors into keystone, align valances, insert into keystone, and secure with screws.
- Keystone for Wood Modern Valance: Insert valance connectors into valances, stick keystone with double-sided tape to the split position, and secure with screws. For inside mount, attach valance to raceway, insert keystone into gap, attach second valance, and secure keystone with Velcro. For outside mount, attach valances to raceway, place keystone on joint, wrap flaps around valance edges, and secure with Velcro.
- Keystone for Square Fascia: Two methods; insert fascia pieces into keystone (suggested for inside mount).
Diagrams detail keystone installation for various valance and fascia types, showing connectors, Velcro, and screw placements.
Valance/Fascia Removal: Remove valance/fascia with clips from brackets. Detach brackets from raceway by turning them 90 degrees.
Note: Installation and removal are consistent across all fascia and valance types.
Norman Smart Motorized Shade Installation
Specifications
| NO. | Item | Specification |
|---|---|---|
| 1 | Power Source | MRS-32A: AC Power 100-240V, 50/60Hz MRS-32B/C: Battery Power Li-ion batteries |
| 2 | Operating voltage range | 4.2V~3.4V (Single cell) |
| 3 | Radio type | 2.4G RF |
| 4 | Frequency band(s) | 2415~2459MHz |
| 5 | Motor type | Brush DC motor |
| 6 | Charge type | Charging Wand for MRS-32B Power Adapter for MRS-32C |
| 7 | Charging Time | < 3 hours |
| 8 | Charging Temperature | 5°C/41°F ~ 35°C/95°F |
| 9 | Operating Temperature | 0°C/32°F ~ 40°C/104°F |
| 10 | Relative Humidity | 0%~90% (Non-condensing) |
| 11 | Ave. Sound Level @1m | ≤ 50dBA |
Safety Precautions
Read instructions carefully before use. Save for future reference. Disconnect power during cleaning/maintenance. Handle batteries with care, as they contain flammable materials. Recharge batteries every 3-6 months. Operate within specified temperature ranges. Warranty void if modified. Use accessories only as intended. Ensure shade route is clear. Firmware/software may update automatically.
General Warnings: Do not operate with wet hands. Appliance not for use by persons with reduced capabilities unless supervised. Children should be supervised. Use only provided power supply. Replace damaged cords by qualified personnel. Follow all installation instructions to avoid severe injury. Remove unnecessary components. Ensure driven part characteristics are compatible with motor. Fixed controls must be visible. Batteries are replaceable only by skilled persons. Do not operate during maintenance like window cleaning. Reserve space for power charger connection. Keep remote controls away from children. Examine installation for wear/damage.
Note: LpA ≤ 70 dB (A).
Installation
Mounting brackets and shades installation is the same as non-motorized shades.
Check components for AC adapter Plug-In (MRS-32A)
Components include: 36W Adapter or 65W Adapter, Connector Cord, AC Power Cord, Extension cord (optional), 1" screws (for 65W adapter).
Diagrams show the various adapter and cord components.
AC Adapter Plug-In (MRS-32A) with 36W adapter: Connect connector cord to adapter, then to motor cable, then plug adapter to outlet. Use extension cord if ordered.
AC Adapter Plug-In (MRS-32A) with 65W adapter: Connect adapter to motor cable, plug AC power cord into adapter, then to outlet. Use extension cord if ordered. 65W adapter may use 1" screws for fixing.
The shade powers on automatically upon connection, indicated by a blinking green light.
Check components for rechargeable Battery with charging wands (MRS-32B)
Components include: Wireless Charging Wand, Charging Wand, Wired Charging Wand, 36W Adapter, Extension cord (optional), Extension pole (optional).
Diagrams show the various charging wand and cord components.
Rechargeable Battery with Charging Wands (MRS-32B): Connect wire line in charging port to motor cable. Place lines into charging port and plug port to holder bracket. Ensure charging port front edge is not obstructed by window sills or obstacles for charging rod use.
Minimum Shade Height for Charging Port Clearance: Specific minimum heights are provided for different shade bracket types and valance/fascia configurations when installed within bottom window/windowsills/obstacles. For example, a Roller without Top Treatment/with Raceway using a Small Shade Bracket requires a minimum shade height of 39 1/2" for Wireless Charging Wand and 40 7/8" for Wired Charging Wand.
A table lists minimum shade heights for various configurations to ensure clearance for charging wands.
Check components for rechargeable battery with AC adapter charger (MRS-32C) (For Dual Shade only)
Components include: 36W Adapter, Power Connector, Remote, Extension Cord (optional), 65W Adapter, AC Power Cord.
Diagrams show the adapter, connector, and remote components.
Charging the Shade (MRS-32B & MRS-32C)
Warning: Charge before use. Do NOT use while charging. Recharge every 3-6 months. Use only included charging wand (MRS-32B) or 36W AC Adapter (MRS-32C). Do not bend or twist extension cords.
Shade Operation
For MRS-32A (AC Adapter): Shade powers on when connected to power.
For MRS-32B & MRS-32C (Battery Power): Press and hold the shade button for 3 seconds; a green light indicates it's powered on and ready.
Diagrams show the charging port, button, and LED indicator for MRS-32B and MRS-32C.
Operate the shade by Remote Control
- Select shade group(s).
- Press OPEN to fully raise.
- Press CLOSE to fully lower.
- Press UP or DOWN to adjust position.
- Use STOP to halt movement.
- Preset positions: Move to Best View, Move to My Favorite, Move to Best Privacy.
- The 'ALL' button controls all shades simultaneously by default.
Diagrams illustrate the remote control buttons and their functions.
Operate the shade by Shade Button
When the remote is unavailable: Press the button to move the shade in the first direction when stationary. Press again to stop. Press a third time to move in the opposite direction.
Diagrams show the shade button and LED indicator for MRS-32A, MRS-32B, and MRS-32C.
Troubleshooting
| Problem | Possible Cause | Description |
|---|---|---|
| No reaction upon operation | No Signal | Green light blinks: Shade receives signal normally. Red light blinks: Low battery / Over temperature limit. Red/Green light blinks: Other problems. No light: Not receiving signal / Not paired / Shade powered OFF. |
| Low battery of Remote | Check remote group lights or replace batteries. | |
| Low battery of Shade | Use charging wand (MRS-32B) or 36W Adapter (MRS-32C) to charge. | |
| The shade is not paired with Remote | Press and hold paired Group button to check response. Shade response indicates pairing; no response means pairing is needed. Refer to Remote Control Manual for steps. | |
| Over Temperature Protection | Shade may be overheated (red blinking LED). Wait 30 minutes before operating again. Refer to Specifications for operating temperature. | |
| The limits are not fully setup. | Other | Press UP/DOWN on Remote. If shade works normally with green LED, limits may not be set. Refer to Remote Control Manual to set limits. IMPORTANT: Upper and Lower limits must be set for full function. |
| Re-power ON / Hardware reboot | Hold shade button for 3 seconds to power ON/OFF. For reboot, hold button for 10 seconds until red light illuminates. Contact customer service if problem persists. | |
| Abnormal power failure | Limits shift | Abnormal power failure may shift limits. Refer to Remote Control Manual to reset limits. |
| Others | Contact customer service for assistance. |
Diagrams in the original document illustrate LED indicator states and troubleshooting steps.
Safety Statement
Federal Communication Commission Interference Statement: This device complies with Part 15 of FCC Rules. Operation is subject to two conditions: no harmful interference, and acceptance of any received interference. Equipment tested and found to comply with Class B digital device limits. Users are encouraged to correct interference by reorienting antenna, increasing separation, or consulting a dealer/technician.
FCC Caution: Modifications not expressly approved may void user's authority. Transmitter must not be co-located or operated with any other antenna or transmitter.
Industry Canada Equipment Standard (ICES): Complies with Canadian ICES-003.
Innovation, Science and Economic Development Canada (ISED) Compliance: Complies with ISED's licence-exempt RSS standards. Operation is subject to two conditions: no interference, and acceptance of any interference.
Radiation Exposure Statement: Complies with FCC/ISED limits for uncontrolled environments. Install and operate with >20cm separation between unit and body.
Safety Instructions for Lithium Batteries
DANGER: Do not immerse battery in liquid. Do not use near open flame or high temperatures. Do not use unauthorized chargers. Do not attach/insert battery with reversed polarity. Do not connect battery directly to AC outlet or DC plug. Do not use battery in unintended equipment. Keep away from heat/fire. Do not short circuit terminals. Avoid excessive impact. Do not penetrate with sharp objects. Do not solder directly to battery. Do not disassemble battery. Do not charge near high temperature.
WARNING: Keep batteries away from small children. If swallowed, seek medical attention. Do not mix with other batteries. Do not use abnormal batteries (rust, discoloration, deformity). Stop charging if process cannot finish. Do not use leaking batteries near open flame. Do not touch leaking batteries; flush affected skin/eyes with water. Pack batteries securely for transport.
CAUTION: Do not use or leave battery in direct sunlight or hot car. Do not use battery with other equipment/power that may damage protection circuit. Only charge battery between 5°C and 35°C. Read user manual for proper charging method. Contact supplier if battery shows unusual odor, heat, or rust before initial use. Do not charge/discharge near flammable materials. Handle exposed contacts with care; insulate if necessary.
Recycling: Dispose of batteries according to local rules and regulations.
Diagrams in the original document illustrate safety warnings related to battery handling, charging, and disposal.
