Motorized Honeycomb Shades for Skylights
Installation, Operation, and Troubleshooting Guide
Installation Instructions
Getting Started
Tools Required: Level, Measuring Tape, Pencil, Power drill ([1½" Hex Driver] and drill bit), Screwdriver.
Fasteners: You will need the following fasteners for your particular mounting surface:
- Wood Surface: #8 1 1/4" Screws (Provided)
- Drywall/Plaster Surface: #6 3/4" screws, Wall Anchors, Expansion Bolts (Not Provided)
- Metal Surface: Sheet Metal Screws (Not Provided)
Check Components/Hardware:
Fixed Rail with Motor Installation Bracket (Large): X ≤ 39" x2pcs, 39" < X ≤ 48" x3pcs (X=Order Width)
Fixed Rail Installation Bracket (Small): X ≤ 39" x2pcs, 39" < X ≤ 48" x3pcs (X=Order Width)
1 1/4" Screw for Installation Bracket: X ≤ 39" x8pcs, 39" < X ≤ 48" x12pcs (X=Order Width)
Power Source: 36W AC Adapter / DC Low Voltage Hard Wire
Accessories: 36W AC Adapter, 6.6 ft. Extension Cable (Optional for 36W adapter), DC Connection Harness (for Power Panel)
Preview the Installed Shade
The shade can be installed horizontally. If there is a slope, the fixed rail with the motor must be installed on the higher side.
Components shown in preview: Bracket, Fixed Rail (Motor), Moving Rail, Light Guard, Blanket, Fixed Rail.
Step 1: Bracket Installation
For proper operation, it is essential that the mounting brackets are installed level. Use shims if necessary to achieve proper alignment. Ensure all brackets are aligned evenly.
Measure 8 inches from both ends of the Fixed Rail with Motor and the Fixed Rail. Evenly space the remaining brackets between these points and mark their positions on the mounting surface.
For Fixed Rail with Motor Bracket: Use two 1½" mounting screws to secure each bracket. Position the bracket so it protrudes 1/16" from the front edge of the window frame.
For Fixed Rail bracket: Use two 1½" mounting screws to secure each bracket. For drywall or plaster surfaces, use wall anchors. Position the bracket 1/16" away from the front edge of the window frame.
Step 2: Attaching the Rails
- Remove the fastening rubber ring and untangle the cords.
- Position the Fixed Rail with Motor at a slight angle and hook it onto the front edge of the bracket. Push upward until it snaps securely into place. A "click" sound confirms it is secured.
- For proper installation, start by attaching the front of the rail to the bracket and ensure it sticks right in place.
- Straighten the cords, then lift the Moving Rail and Fixed Rail, ensuring the fabric is stacked at the Fixed Rail. Position the Fixed Rail at a slight angle and hook it onto the front edge of the bracket. Push upward until it snaps securely into place. A clicking sound confirms it is properly secured.
Step 3: Installing Light Guard
Adhesive tapes are pre-attached on the back of the light guard. Peel the tape before securing screws.
Secure the light guard using the provided [3/4" Flat Head Screws].
Install the light guard pieces at the front of the shade on both the left and right sides. Begin installation from the Fixed Rail end, ensuring the light guard does not obstruct the signal light on the Fixed Rail with Motor. Align the light guard properly during installation.
Congratulations! You have finished installing the shade.
Remove the Shade
- Fully close the shade.
- Remove the Light Guard.
- Remove the Fixed Rail with Motor. Gently pry the bracket off the Fixed Rail with Motor using a [Screwdriver Symbol].
Cleaning the Shade
Routine cleaning helps maintain the shade's beauty. Use a soft brush, vacuum with low suction, or clean ultrasonically (using a mild solution; do not immerse the head rail). Spot cleaning is not recommended, but if necessary, dampen a clean cloth with warm water and mild detergent to dab the spot without rubbing.
Safety Precautions
WARNING! Important safety instructions: It is critical for your safety and the safety of those around you to follow these instructions. Save these instructions.
- The device shall be disconnected from its power source during cleaning, maintenance, and when replacing parts.
- The products may contain Lithium-ion batteries; the battery contains flammable materials. Please recharge the batteries every 3-6 months to ensure optimal performance.
- Product operation is intended for temperatures between 0°C/32°F ~40°C/104°F.
- The limited warranty will be voided if the product is modified, dismantled, or used in any manner other than its intended purpose.
- Accessories, including Power Charger, Remote Control, Hub, and Repeater, are designed to be used with authorized Motorized Shades. DO NOT use them for any other purpose.
- Please make sure the shade route is clear when operating to avoid danger or damage.
- Firmware and software may automatically update to improve user experience (when the Hub is installed).
- WARNING! For recharging the battery, only use the detachable supply unit provided with this appliance (UHVUU3036-240015SA; MX36W1-2401500U).
- DO NOT disassemble the products or any of their components. They do not contain serviceable parts. Servicing should be referred to qualified personnel. This appliance contains batteries that are only replaceable by skilled personnel, trained authorized retailer, or electrician.
- DO NOT operate the product with wet hands to avoid risk of electrical shock. The product needs to be powered off and disconnected from its power source during cleaning, maintenance, and/or replacing parts. DO NOT operate the shade or swing the Power Charger while charging.
- The product is not to be used by persons such as children, those with reduced physical, sensory, or mental capabilities, or those who lack experience and knowledge, unless supervised or instructed. Children should be advised not to play with the products.
- DO NOT allow children to play with fixed controls. Keep remote controls away from children. Frequently examine the installation for imbalance, signs of wear, or damage to cables, springs, and fixings. DO NOT use if repair or adjustment is necessary.
- DO NOT operate when maintenance, such as window cleaning, is being carried out in the vicinity.
- IMPORTANT: Please reserve space for connecting the Power Charger while installing the shade. Refer to "Read Before Installation" Section for more information.
Shade Operation
The shade will power on as soon as the power is connected.
1. Operate the Shade by Remote Control:
Select the group of the shade, then press:
- [Open Button]: Moves shade to fully open.
- [Close Button]: Moves shade to fully closed.
- [Up Button] / [Down Button]: Adjusts shade location.
Additional controls:
- [Stop Button]: Stops the shade.
- [Best View Button]: Moves to Best View position.
- [Best Privacy Button]: Moves to Best Privacy position.
- [My Favorite Button]: Moves to My Favorite position.
Troubleshooting
Before troubleshooting, please check the following points first:
- Make sure the shade is turned on. Shade with Li-ion battery needs the shade button pressed for 3 seconds (indicator light flashes green). Shade with adapter turns on once the adapter is plugged in.
- Make sure both upper and lower limits are set up successfully. The upper/lower limits are usually pre-set at the factory. Lost limits may disable some functions. Press the following buttons on the remote to check if limits exist: [Best Privacy Button], [Best View Button], [My Favorite Button]. If the shade does not react, please reset limits first, then try the failed operation again.
| Problems | Possible Cause | Description |
|---|---|---|
| No reaction upon operation | No Signal | Operate the shade by remote and check the light indicator on the shade. Green light blinks: The shade receives signal normally. Red light blinks: Low battery / Over temperature limit. Red/Green light blinks: Other problems. No light: Not receiving signal / Not paired with a remote / The shade is powered OFF. |
| Low battery of remote | Please check the remote group lights work normally, or replace new batteries. | |
| The shade is not paired with the remote | Press and hold the paired group button, and check if the shade responds. Shade response as shiftx1 means it has been paired. Shade no response means it needs to be paired first. Please refer to "Remote Control Manual" for pair steps. | |
| Exposure to High Temperatures | The shade might be overheated when the LED indicator on shade blinks red during operation. Please wait at least 30 minutes and operate the shade again. Please refer to the specification for applicable operating temperature. | |
| The limits are not fully setup. | Press [Up Button] / [Down Button] on remote to operate the shade and check if the shade light blinks green and the shade works normally. If not, the shade limits might not be fully set up for full functionality. Please refer to "Remote Control Manual" to set up shade limits again. IMPORTANT! Top and Bottom limits must be setup for full function of the shades. | |
| No reaction upon operation | Other Problems / Limits Shift | Step 1: Re-turn on the shade, check the shade could move functionally. Step 2: Reboot the hardware: Press the shade button for 10 seconds till the red light illuminate. When the hardware finish rebooting, the signal will flash green light. Step 3: Confirm the shade could move functionally. If not, please continue below procedures. Step 5: Clear upper / lower limit, make sure the button OPEN/CLOSE on remote are functional, and reset upper/lower limit. |
| Abnormal power failure | Abnormal power failure may cause a shift of limits, please refer to "Remote Control Manual" to set up limits again. | |
| Others | Please contact customer service for further assistance. |
Safety Statement
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer / installer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada Equipment Standard for Digital Equipment (ICES) - Canada
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (B)/NMB-3(B)
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Innovation, Science and Economic Development Canada (ISED) Compliance Statement
This device complies with ISED's licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d' ISED applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.
