Primo Professional Series Bottom Loading Water Dispenser

Features & Functions

• Brewer Zone: Area to place drip or single serve coffee makers, freeing up counter space. Features a Primo-Mount pad and magnet system to prevent brewers from sliding.
• Cold Control: Touch to dispense cold water; release to stop.
• Cooling Indicator: The outside circle of the cold control lights up blue when the dispenser is cooling water. Wait until the light is off for the coldest output.
• Empty Bottle Indicator: The outside circle and bottle icon blink orange when the water bottle is empty.
• Bottle Support: Helps align bottles and glasses with the spout to prevent spills.
• Spout: Dispenses water. Features silver plating to help kill bacteria.
• LED Nightlight: Located behind the bottle support, provides illumination in low light situations.
• Probe Assembly: Located inside the cabinet, connects to the water bottle to pump water into the cold tank.
• Probe Hanger: Located inside the door at the top, used to keep the probe assembly clean when changing bottles.
• Drip Tray & Grid with Full Indicator: Dishwasher safe, slides in and out. A red indicator on the tray rises when it is full, signaling it's time to empty.
• Water Bottle: Not included. Requires standard 3, 4, or 5-gallon water dispenser bottles. Visit www.PrimoWater.com to find Primo Water retailers.
• Convenience Switches: Located on the back panel.
  • Nightlight: Blue switch on the far left. Allows selection of ON or OFF for the nightlight.
  • Cold Control: Green switch. Set to OFF to stop cooling.

Warnings & Safety Precautions

To reduce risk of injury and property damage, user must read this entire guide before assembling, installing & operating dispenser.

Failure to execute the instructions in this manual can cause personal injury or property damage.

When operating this dispenser, always exercise basic safety precautions, including the following:

• Prior to use, this dispenser must be properly assembled and installed in accordance with this manual.
• This dispenser is intended for water dispensing only. Do NOT use other liquids. Never use any liquid other than known and microbiologically safe bottled water.
• For indoor use only. Keep water dispenser in a dry place away from direct sunlight. Do NOT use outdoors.
• Install and use only on a hard, flat, and level surface.
• Do NOT place dispenser into an enclosed space or cabinet.
• Do NOT operate dispenser in the presence of explosive fumes.
• Position the back of the dispenser no closer than 4 inches from the wall and permit free airflow. There must be at least 4 inches clearance on the sides for airflow.
• The dispenser must be plugged into a ground fault interrupting receptacle.
• Do not use an extension cord with your water dispenser.
• Always grasp the plug and pull straight out from the outlet. Never unplug by pulling on the power cord.
• Do NOT use dispenser if the cord becomes frayed or otherwise damaged.
• To protect against electric shock, do NOT immerse the cord, plug, or any other part of the dispenser in water or other liquids.
• Ensure dispenser is unplugged prior to cleaning.
• Never allow children to dispense water without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.
• Do not dispense water if the water bottle is empty.
• Service should be performed only by a certified technician. Contact 866-429-7566 for assistance.

Limited Warranty

Primo Water Corporation ("Vendor") warrants to the original purchaser of this dispenser, for a period of two (2) years from the date of purchase, that all parts shall be free from defects in material and workmanship, provided the dispenser is assembled and operated according to the printed instructions. Proof of purchase may be required.

The Limited Warranty covers repair or replacement of defective parts under normal use and service, as determined by Vendor. Contact Vendor's Customer Service Department before returning any parts. Defective parts will be replaced without charge if Vendor confirms the defect. Transportation charges for returning parts must be prepaid by the purchaser; replacement parts will be sent freight or postage prepaid.

This warranty does not cover failures or difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation, improper maintenance or service, or failure to perform routine maintenance as outlined in the User's Manual. Damages to the finish, such as scratches, dents, discoloration, or rust, are also not covered.

This warranty is in lieu of all other express warranties. Vendor disclaims all warranties for products purchased from sellers other than authorized retailers or distributors. After the one (1) year express warranty period, Vendor disclaims all implied warranties, including warranties of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE. Vendor shall have no liability for any special, indirect, punitive, incidental, or consequential damages. Vendor assumes no responsibility for defects caused by third parties.

This Limited Warranty grants specific legal rights; purchasers may have other rights depending on their location. Some jurisdictions may not allow exclusion or limitation of damages or warranty duration, so these limitations may not apply to you.

Primo Water Corporation
104 Cambridge Plaza Drive
Winston-Salem, NC 27104
866-429-7566

Set Up

No tools or hardware required.

Locate Dispenser

Notice: Do NOT plug power cord into wall outlet until instructed.

1. Place dispenser upright.
2. Locate dispenser on a hard and level surface in a cool shaded location near a ground fault interrupting receptacle.
3. Position dispenser so the back is at least 4 inches from the wall and there are at least 4 inches of clearance on both sides to allow for airflow.

Install Drip Tray & Grid

1. Remove drip tray and grid from protective packaging.
2. Slide drip tray assembly onto the door.

Install Water Bottle

Bottle not included. Requires standard 3, 4, or 5-gallon water dispenser bottles. Visit www.PrimoWater.com to find Primo Water at a store near you.

Diagram Description: Images show a 5-gallon and a 3-gallon water bottle, each with labels for "Head" and "Collar" indicating parts of the bottle neck and cap area.

1. Clean bottle cap and neck with a cloth and warm soapy water, then rinse.
2. Open dispenser door.
3. Place probe assembly on probe hanger.
4. Place fresh bottle outside of cabinet. Remove entire plastic cap from the top of the bottle.
5. Clean the outside of the new bottle with a cloth.
6. Place probe into bottle. Slide collar down until it clicks in place. Push head down until the tube hits the bottom of the bottle.
7. Slide bottle into cabinet and close door.

Provide Electricity

Plug cord into a ground fault interrupting receptacle. At this time, the pump will begin to move water from the bottle to the hot and cold tanks. It will take up to 4 minutes to fill the tanks for the first time. During this period, the pump will run continuously. This is normal.

Operation

This water dispenser has been tested and sanitized prior to packing and shipping. During transit, dust and odors can accumulate in the tank and lines. Dispense and dispose of at least one quart of water prior to drinking any water.

Dispensing Cold Water (37°-50°F / 3°-10°C)

Tank Capacity: 3.6L, Flow Rate: 35mL per second / 126L per hour

After setup, it will take approximately 1 hour to reach maximum cold temperature. During this time, the compressor will run continuously, which is normal.

1. Position bottle, glass, pitcher, or cooking pot below the spout.
2. Touch the center of the cold water control to start water flow.
3. Release control once the desired fill level is achieved.

Convenience Switches

Activate Cold Switch

Notice: This unit will not dispense cold water until the switch is activated.

To activate, push the top side of the green switch in to start cooling water. If you do not want cold water, leave the switch in the OFF position (bottom side pushed in).

Activate Nightlight

To activate, push the top side of the blue switch in. The LED bulb behind the center spout will light up. If you do not want a nightlight, leave the switch in the OFF position (bottom side pushed in).

Register at Club Primo

While you wait for the water to reach the desired temperatures, please register your dispenser. This will be helpful should you need customer service assistance in the future. Go to www.PrimoWater.com and click on Club Primo.

Optional: Locate Your Drip or Single Serve Brewer

The top of this dispenser is designed as a corral for drip and single serve brewers. This helps you free up counter space and puts you close to a source of pure water. It can also serve as a great spot to keep cups and beverage mixes.

Diagram Description: An image shows a "Primo-Mount Magnet and Pad".

1. Place the silicone pad with the Primo logo facing up. This helps keep the brewer from sliding around.
2. Assemble your drip or single serve brewer according to the manufacturer's instructions.
3. Place it in the center of the brewer zone.
4. Run the brewer's cord through the notch in the back wall of the dispenser.
5. If your brewer has a metal plate on the bottom, the Primo-Mount magnet will automatically pop up and connect. This helps eliminate tip-overs. To remove your brewer, lift upwards, and the magnet will disconnect.
6. Insert the brewer cord into the wall outlet.

For easy clean-up, place your silicone pad in the dishwasher or hand wash with liquid dish soap and warm water.

Changing Bottles

A flashing red light alerts you when your bottle is empty. Replace the bottle as soon as possible.

1. Open dispenser door and slide the empty bottle out of the cabinet.
2. Remove the probe assembly from the empty bottle. Place the probe assembly on the probe hanger.
3. Set the empty bottle aside.
4. Place a fresh bottle outside of the cabinet. Remove the entire plastic cap from the top of the bottle. Clean the outside of the new bottle with a cloth.
5. Place the probe into the bottle. Slide the collar down until it clicks in place. Push the head down until the tube hits the bottom of the bottle.
6. Slide the bottle into the cabinet and close the door.

Maintenance

For best taste, performance, and hygiene:

• Clean your cabinet, controls, bottle probe, and spout each time you change your water bottle. Use a clean soft cloth and a food-grade sanitizer or bleach.
• Empty and clean the drip tray, grid, and float as needed.
• To minimize mineral deposits which can clog lines and impart odors and off-tastes, use only high-quality Primo purified bottled water.

For additional instructions and videos for maintaining and operating your dispenser, please visit www.primowater.com. Go to Customer Care and click on FAQs.

Troubleshooting

Cold water is not cold.

• It takes up to one hour after setup to dispense cold water.
• Make sure the power cord is properly connected to a working outlet.
• Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4 sides of the dispenser.
• Make sure the green switch on the back of the dispenser is ON.
• If water is still not cold, please call 866-429-7566 for assistance.

Nightlight Isn't Working

• Make sure the power cord is properly connected to a working outlet.
• Make sure the nightlight switch on the back of the dispenser is ON.