Primo Bottom Loading Water Dispenser with Self-Cleaning

Product Overview

This document provides instructions for the Primo Bottom Loading Water Dispenser with Self-Cleaning, Model # 601118. It covers setup, operation, maintenance, troubleshooting, and warranty information.

Description of Unit: The dispenser is a bottom-loading unit designed to hold 3, 4, or 5-gallon water bottles. It features a self-cleaning function, hot and cold water dispensing, an LED nightlight, and a drip tray.

Features & Functions

• Dishwasher Safe Pad: Protects finish, provides a slip-resistant surface and makes cleanup easier.
• Controls and Function Lights:
  • Empty Bottle Indicator (E): Blinks orange ? when water bottle is empty.
  • Hot Button (Wavy Lines ~): Outside circle blinks red ? to indicate dispenser is heating water. Press to unlock. The outside circle will be red indicating you have up to 3 seconds to press the large silver button to dispense hot water.
  • Cold Button (Snowflake Icon ❄️): Outside circle blinks blue ? to indicate dispenser is cooling water. Press to unlock. The outside circle will be blue indicating you have up to 3 seconds to press the large silver button to dispense cold water.
  • Dispense Control (Silver): Depress to dispense hot and cold water once hot and cold controls are unlocked. Release to stop dispensing.
  • Self-Cleaning Indicator (O3): Flashes green ? to indicate the self-cleaning cycle is operating. Note: Water cannot be dispensed when flashing.
• Spout: Hot and cold water dispense here.
• Bottle Support: Helps align bottles and glasses to eliminate spills.
• LED Nightlight: Located behind the bottle support, aids in low-light situations.
• Probe Assembly: Located inside the cabinet, connects to the bottle to pump water into hot and cold tanks.
• Probe Hanger: Located inside the door at the top, used to keep the probe assembly clean when changing bottles.
• Drip Tray & Grid with Full Indicator: Dishwasher safe. Slides in and out. A red indicator rises when the tray is full, signaling it's time to empty.
• Water Bottle: Not included. Uses standard 3, 4, or 5-gallon bottles. Visit https://www.PrimoWater.com to find Primo Water at a store near you.
• Convenience Switches (located on the back):
  • Nightlight: Blue switch on the far left. Controls the nightlight ON/OFF.
  • Hot & Cold Controls: Red switch controls heating (OFF to stop). Green switch controls cooling (OFF to stop).
• Self-Cleaning Switch: Located on the back left. Press and hold for 3 seconds to activate the cleaning cycle.
• Feet: Located on the rear base. Twist to level the dispenser.

Warnings & Safety Precautions

To reduce the risk of injury and property damage, user must read this entire guide before assembling, installing & operating the dispenser.

• Failure to follow instructions can cause personal injury or property damage.
• Models that heat water dispense at very high temperatures. Failure to use properly can cause personal injury.
• Always exercise basic safety precautions:
  • Assemble and install the dispenser in accordance with this manual.
  • Intended for water dispensing only. Do NOT use other liquids.
  • Use only known and microbiologically safe bottled water.
  • For indoor use only. Keep in a dry place away from direct sunlight. Do NOT use outdoors.
  • Install and use only on a hard, flat, and level surface.
  • Do NOT place dispenser into an enclosed space or cabinet.
  • Do NOT operate in the presence of explosive fumes.
  • Position the back of the dispenser at least 4 inches from the wall and permit free airflow on all sides (at least 4 inches clearance on sides).
  • The dispenser must be plugged into a ground fault interrupting receptacle.
  • Do not use an extension cord.
  • Always grasp the plug and pull straight out from the outlet; never pull by the power cord.
  • Do NOT use if the cord is frayed or damaged.
  • To protect against electric shock, do NOT immerse cord, plug, or any part of the dispenser in water or other liquids.
  • Ensure the dispenser is unplugged prior to cleaning.
  • Never allow children to dispense hot water without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.
  • Do not dispense hot water if the water bottle is empty.
  • Service should be performed only by a certified technician. Contact 866-429-7566 for assistance.

Limited Warranty

Primo Water Corporation ("Vendor") warrants to the original purchaser for one (1) year from the date of purchase that this dispenser, if assembled and operated according to the instructions, will be free from defects in material and workmanship.

Proof of purchase (sales slip or invoice) is required. The warranty covers repair or replacement of defective parts under normal use and service. Contact Primo Water Customer Service for assistance before returning any parts. Transportation charges for returned defective parts must be prepaid by the customer. Replacement parts will be shipped freight or postage prepaid.

For units purchased outside the continental US (Hawaii, Alaska, Puerto Rico), defective dispensers must be returned or exchanged at the original point of purchase within the warranty period.

Exclusions: The Limited Warranty does not cover failures or difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation, improper maintenance or service, or failure to perform normal maintenance. It also does not cover cosmetic damage like scratches, dents, discoloration, or rust.

This Limited Warranty is in lieu of all other express warranties. Primo Water disclaims all warranties for products purchased from unauthorized retailers. After the one-year period, Primo Water disclaims all implied warranties, including merchantability and fitness for a particular purpose. Primo Water shall not be liable for any special, indirect, punitive, incidental, or consequential damages.

Primo Water Corporation
101 N. Cherry St. Suite 501
Winston-Salem, NC 27101
866-429-7566
https://www.PrimoWater.com

Setup

No tools or hardware required.

1. Locate Dispenser

   Notice: Do NOT plug the power cord into the wall outlet until instructed.

   1. Place dispenser upright.
   2. Locate dispenser on a hard, cool, shaded surface near a ground fault interrupting receptacle. Adjust feet on the back base by turning left or right to level.
   3. Position the dispenser so the back is at least 4 inches from the wall and there are at least 4 inches of clearance on both sides for airflow.

2. Install Drip Tray & Grid

   1. Remove the drip tray and grid from protective packaging.
   2. Slide the drip tray assembly into position.

3. Install Water Bottle

   Bottle not included. Requires standard 3, 4, or 5-gallon water dispenser bottles. Visit https://www.PrimoWater.com to find Primo Water at a store near you.

   1. Clean the bottle cap and neck with a cloth and warm soapy water, then rinse.
   2. Open the dispenser door.
   3. Place the probe assembly on the probe hanger.
   4. Place a fresh bottle outside the cabinet.
   5. Remove the entire plastic cap from the top of the bottle.
   6. Clean the outside of the new bottle with a cloth.
   7. Place the probe into the bottle.
   8. Slide the collar down until it clicks in place.
   9. Push the head down until the tube hits the bottom of the bottle.
   10. Slide the bottle into the cabinet and close the door.

   Notice: Water will not pump from the bottle unless the door is fully closed.

   Diagram Description: Shows a 5-gallon bottle and a 3-gallon bottle, with labels pointing to the 'Head' and 'Collar' of the probe assembly.

4. Provide Electricity

   Plug the cord into a ground fault interrupting receptacle. The pump will begin to move water from the bottle to the hot and cold tanks. It may take up to 4 minutes to fill the tanks for the first time, during which the pump will run continuously. This is normal.

Activate Switches

The dispenser has convenience switches on the back panel.

• Activate Cold Switch

  Notice: This unit will not dispense cold water until the switch is activated.

  To activate, push the top side of the green switch in to start cooling water. If cold water is not desired, leave the switch in the OFF position (bottom side pushed in).

• Activate Hot Switch

  Notice: This unit will not dispense hot water until the switch is activated.

  To activate, push the top side of the red switch in to start heating water. If hot water is not desired, leave the switch in the OFF position (bottom side pushed in).

• Activate Nightlight

  To activate, push the top side of the blue switch in. The LED bulb behind the center spout will light up. If the nightlight is not desired, leave the switch in the OFF position (bottom side pushed in).

Register at Club Primo

While waiting for the water to reach desired temperatures, please register your dispenser at https://www.PrimoWater.com and click on Club Primo. This will be helpful for customer service assistance.

Operation

This water dispenser has been tested and sanitized prior to packing and shipping. During transit, dust and odors can accumulate in the tank and lines. Dispense and dispose of at least one quart of water before drinking.

Dispensing Cold Water (37°-50°F / 3°-10°C)

Tank Capacity: 3.6L, Flow Rate: 35mL per second / 126L per hour

After setup, it will take approximately 1 hour to reach maximum cold temperature. The compressor will run continuously during this period, which is normal.

1. Position a bottle, glass, pitcher, or cooking pot below the spout.
2. Press to unlock the cold water control (snowflake icon ❄️). You have 3 seconds to press the silver control to begin dispensing.
3. Release the silver dispensing control once the desired fill level is achieved.

Dispensing Hot Water (185°-210°F / 85°-98°C)

Tank Capacity: 1L, Flow Rate: 35mL per second / 126L per hour

CAUTION: This unit dispenses water at temperatures that can cause severe burns. Avoid direct contact with hot water. Keep children and pets away from the unit while dispensing. Never allow children to dispense hot water without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.

After setup, hot water will be available in 15-20 minutes.

1. Position a bottle, glass, pitcher, or cooking pot below the spout.
2. Press to unlock the hot water control (wavy lines ~). You have 3 seconds to press the silver control to begin dispensing.
3. Release the silver dispensing control once the desired fill level is achieved.

Maintenance

For best taste, performance, and hygiene:

1. Clean your cabinet, controls, bottle probe, and spout each time you change your water bottle. Use a clean soft cloth and a food-grade sanitizer or bleach.
2. Empty and clean the drip tray, grid, and float as needed.
3. To minimize mineral deposits that can clog lines and impart odors or off-tastes, use only high-quality Primo purified bottled water.
4. Every week, use the self-cleaning feature to sanitize tanks and water lines. To activate, press in the self-cleaning switch, hold for 5 seconds, and release. The green function light on the left will begin blinking, indicating the cleaning process is underway. Ozone will be produced and injected into the water system to kill bacteria and biofilms. The ozone converts to harmless oxygen and is emitted into the air by the end of the cycle.

NOTE: The self-cleaning cycle takes 90 minutes to complete. Do not dispense or drink water during this time, as it may result in an odd taste. It is recommended to run the cycle when the dispenser is not in use (e.g., overnight or when staff is away). A faint trace of ozone may be smelled during the cycle.

For additional instructions and videos for maintaining and operating your dispenser, please visit https://www.PrimoWater.com. Go to Customer Care and click on FAQs.

Changing Bottles

A flashing orange function light ? alerts you when your bottle is empty. Replace the bottle as soon as possible.

CAUTION: Do not dispense hot, cool, or cold water if the orange light is flashing, as you could empty the tanks and cause the dispenser to overheat.

1. Open the dispenser door and slide the empty bottle out of the cabinet.
2. Remove the probe assembly from the empty bottle. Place the probe assembly on the probe hanger.
3. Set the empty bottle aside.
4. Place a fresh bottle outside the cabinet. Remove the entire plastic cap from the top of the bottle. Clean the outside of the new bottle with a cloth.
5. Place the probe into the bottle. Slide the collar down until it clicks in place. Push the head down until the tube hits the bottom of the bottle.
6. Slide the bottle into the cabinet and close the door.

Troubleshooting

Cold water is not cold.

• It takes up to one hour after setup to dispense cold water.
• Ensure the power cord is properly connected to a working outlet.
• Verify the back of the dispenser is at least 4 inches from a wall and there is free airflow on all sides.
• Confirm the green switch on the back of the dispenser is ON.
• If water is still not cold, please call 866-429-7566 for assistance.

Hot water is not hot.

• It takes 15-20 minutes after setup to dispense hot water.
• Ensure the power cord is properly connected to a working outlet.
• Confirm the red switch on the back of the dispenser is ON.

Nightlight Isn’t Working

• Ensure the power cord is properly connected to a working outlet.
• Confirm the blue nightlight switch on the back of the dispenser is ON.