Primo Bottom Loading Water Dispenser with Self-Cleaning

IMPORTANT: Do Not Return Dispenser to Store. If you have questions or issues please contact 1-866-429-7566 for expert assistance.

Model # 601118

TO REDUCE THE RISK OF INJURY AND PROPERTY DAMAGE, USER MUST READ THIS MANUAL BEFORE ASSEMBLING, INSTALLING & OPERATING DISPENSER.

SAVE THIS MANUAL FOR FUTURE USE

This dispenser is Energy Star certified and UL listed.

Features & Functions

The Primo Bottom Loading Water Dispenser with Self-Cleaning is a black appliance designed for dispensing hot and cold water. It features a bottom-loading system for water bottles, a drip tray, and various controls and indicators.

  • Dishwasher Safe Pad: Protects finish, provides a slip-resistant surface and makes cleanup easier.
  • Controls and Function Lights:
    • Empty Bottle Indicator (E): Blinks orange when the water bottle is empty.
    • Hot Button (Wavy Lines): Outer circle blinks red when heating. Press to unlock; outer circle turns red for 3 seconds to dispense hot water.
    • Cold Button (Snowflake Icon): Outer circle blinks blue when cooling. Press to unlock; outer circle turns blue for 3 seconds to dispense cold water.
    • Dispense Control (Silver): Press to dispense hot or cold water after unlocking. Release to stop.
    • Self-Cleaning Indicator (O3): Flashes green during the self-cleaning cycle. Water cannot be dispensed when flashing.
  • Spout: Hot and cold water dispense here.
  • Bottle Support: Helps align bottles and glasses to eliminate spills.
  • LED Nightlight: Located behind the bottle support for low-light situations.
  • Probe Assembly: Located inside the cabinet; connects to the water bottle to pump water into the hot and cold tanks.
  • Probe Hanger: Located inside the door at the top; used to keep the probe assembly clean when changing bottles.
  • Drip Tray & Grid with Full Indicator: Dishwasher safe. Slides in and out. A red indicator rises when the tray is full, signaling it's time to empty.
  • Water Bottle: Not included. Uses standard 3, 4, or 5 gallon water dispenser bottles. Visit www.PrimoWater.com to find Primo Water.
  • Convenience Switches: Located on the back panel.
    • Nightlight Switch (Blue): Controls the LED nightlight (ON/OFF).
    • Hot Control Switch (Red): Turns the heating function ON/OFF.
    • Cold Control Switch (Green): Turns the cooling function ON/OFF.
  • Self-Cleaning Switch: Located on the back left. Press and hold for 3 seconds to activate the cleaning cycle.
  • Feet: Located on the rear base; twist up or down to level the dispenser.

Warnings & Safety Precautions

To reduce risk of injury and property damage, user must read this entire guide before assembling, installing & operating dispenser.

Failure to follow instructions can cause personal injury or property damage.

Models that heat water dispense at very high temperatures. Failure to use properly can cause personal injury.

When operating this dispenser, always exercise basic safety precautions:

  • Prior to use, this dispenser must be properly assembled and installed in accordance with this manual.
  • This dispenser is intended for water dispensing only. Do NOT use other liquids.
  • For indoor use only. Keep dispenser in a dry place away from direct sunlight. Do NOT use outdoors.
  • Install and use only on a hard, flat, and level surface.
  • Do NOT place dispenser into an enclosed space or cabinet.
  • Do NOT operate dispenser in the presence of explosive fumes.
  • Position the back of the dispenser no closer than 4 inches from the wall and permit free airflow. There must be at least 4 inches clearance on the sides for airflow.
  • The dispenser is intended to be plugged into a Ground Fault Interrupter (GFI) receptacle.
  • Do not use an extension cord with your water dispenser.
  • Always grasp the plug and pull straight out from the outlet. Never unplug by pulling on the power cord.
  • Do NOT use dispenser if the cord becomes frayed or damaged.
  • To protect against electric shock, do NOT immerse the cord, plug, or any other part of the dispenser in water or other liquids.
  • Ensure the dispenser is unplugged prior to cleaning.
  • Never allow children to dispense hot water without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.
  • Do not dispense hot water if the water bottle is empty.
  • Service should be performed only by a certified technician. Please contact 866-429-7566 for assistance.

Limited Warranty

Primo Water Corporation warrants to the original purchaser that, if this dispenser is assembled and operated according to the printed instructions, all parts will be free from defects in material and workmanship for one (1) year from the date of purchase. Proof of purchase (sales slip or invoice) is required.

The Limited Warranty covers repair or replacement of defective parts. Contact Primo Water Customer Service for assistance. Transportation charges for returned parts must be prepaid by the customer; replacement parts will be shipped freight prepaid.

The Limited Warranty does NOT cover failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation, improper maintenance, or failure to perform routine maintenance. It also does not cover damage to the finish, such as scratches, dents, discoloration, or rust after purchase.

This warranty is in lieu of all other express warranties. Primo Water disclaims all warranties for products purchased from unauthorized retailers. After the one-year period, Primo Water disclaims any and all implied warranties, including without limitation the implied warranties of merchantability and fitness for a particular purpose.

Primo Water shall have no liability for any special, indirect, punitive, incidental, or consequential damages. Primo Water assumes no responsibility for defects caused by third parties. This Limited Warranty gives the purchaser specific legal rights; rights may vary by jurisdiction.

Primo Water Corporation
104 Cambridge Plaza Drive
Winston-Salem, NC 27104
866-429-7566
www.PrimoWater.com

Set Up

No tools or hardware required.

Locate Dispenser

Notice: Do NOT plug power cord into wall outlet until instructed.

  1. Place dispenser upright.
  2. Locate dispenser on a hard, cool, shaded surface near a Ground Fault Interrupting (GFI) receptacle. Adjust the height of the feet on the back of the base by turning left or right to level the unit.
  3. Position the dispenser so the back is at least 4 inches from the wall and there are at least 4 inches of clearance on both sides to allow for proper airflow.

Install Drip Tray & Grid

  1. Remove the drip tray and grid from protective packaging.
  2. Slide the drip tray assembly into position.

Install Water Bottle

Requires standard 3, 4 or 5 gallon water dispenser bottles. Visit www.PrimoWater.com to find Primo Water at a store near you.

  1. Clean the bottle cap and neck with a cloth and warm soapy water, then rinse thoroughly.
  2. Open the dispenser door.
  3. Place the probe assembly on the probe hanger.
  4. Place a fresh bottle outside of the cabinet.
  5. Remove the entire plastic cap from the top of the bottle.
  6. Clean the outside of the new bottle with a cloth.
  7. Place the probe assembly into the bottle.
  8. Slide the collar down until it clicks in place.
  9. Push the head down until the tube hits the bottom of the bottle.
  10. Slide the bottle into the cabinet and close the door.

Notice: Water will not pump from the bottle unless the door is fully closed.

Provide Electricity

Plug the power cord into a GFI receptacle. The pump will begin to move water from the bottle to the hot and cold tanks. It will take up to 4 minutes to fill the tanks for the first time. During this period, the pump will run continuously, which is normal.

Activate Switches

Activate Cold Switch

Notice: This unit will not dispense cold water until the switch is activated.

To activate, push the top side of the green switch in to start cooling water. If you do not want cold water, leave the switch in the OFF position (bottom side pushed in).

Activate Hot Switch

Notice: This unit will not dispense hot water until the switch is activated.

To activate, push the top side of the red switch in to start heating water. If you do not want hot water, leave the switch in the OFF position (bottom side pushed in).

Activate Nightlight

To activate, push the top side of the blue switch in. The LED bulb behind the center spout will light up. If you do not want a nightlight, leave the switch in the OFF position (bottom side pushed in).

Register at Club Primo

While you wait for the water to reach the desired temperatures, please register your dispenser at www.PrimoWater.com and click on Club Primo. This will be helpful for customer service assistance.

Operation

This water dispenser has been tested and sanitized prior to packing and shipping. During transit, dust and odors can accumulate in the tank and lines. Dispense and dispose of at least one quart of water before drinking any water.

Dispensing Cold Water (37°-50°F / 3°-10°C)

Tank Capacity: 3.6L, Flow Rate: 35mL per second / 126L per hour

After setup, it will take approximately 1 hour to reach maximum cold temperature. During this time, the compressor will run continuously, which is normal.

  1. Position a bottle, glass, pitcher, or cooking pot below the spout.
  2. Press to unlock the cold water control (snowflake icon). You have 3 seconds to press the silver dispense control to begin dispensing.
  3. Release the silver dispense control once the desired fill level is achieved.

Dispensing Hot Water (185°–210°F / 85°–98°C)

Tank Capacity: 1L, Flow Rate: 35mL per second / 126L per hour

CAUTION: This unit dispenses water at temperatures that can cause severe burns. Avoid direct contact with hot water. Keep children and pets away from the unit while dispensing. Never allow children to dispense hot water without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.

After setup, hot water will be available in 15-20 minutes.

  1. Position a bottle, glass, pitcher, or cooking pot below the spout.
  2. Press to unlock the hot water control (wavy lines). You have 3 seconds to press the silver dispense control to begin dispensing.
  3. Release the silver dispense control once the desired fill level is achieved.

Maintenance

For best taste, performance, and hygiene:

  1. Clean your cabinet, controls, bottle probe, and spout each time you change your water bottle. Use a clean soft cloth and a food-grade sanitizer or bleach solution.
  2. Empty and clean the drip tray, grid, and float as needed.
  3. To minimize mineral deposits that can clog lines and impart odors or off-tastes, use only high-quality Primo purified bottled water.
  4. Every week, use the self-cleaning feature to sanitize tanks and water lines. To activate, press in the self-cleaning switch, hold for 5 seconds, and release. The green function light on the left will begin blinking, indicating the cleaning process is underway. Ozone will be produced and injected into the water system to kill bacteria and biofilms. By the end of the cycle, the ozone will convert to harmless oxygen and be emitted into the air.

NOTE: The cycle takes 90 minutes to complete. Do not dispense or drink water during this time, as it may result in an odd taste. For convenience, perform this cycle overnight or when the dispenser is not in use. You may smell a faint trace of ozone during the cycle.

For additional instructions and videos for maintaining and operating your dispenser, please visit www.primowater.com. Go to Customer Care and click on FAQs.

Changing Bottles

A flashing orange function light alerts you when your bottle is empty. Replace the bottle as soon as possible.

CAUTION: Do not dispense hot, cool, or cold water if the orange light is flashing, as you could empty the tanks and cause the dispenser to overheat.

  1. Open the dispenser door and slide the empty bottle out of the cabinet.
  2. Remove the probe assembly from the empty bottle. Place the probe assembly on the probe hanger.
  3. Set the empty bottle aside.
  4. Place a fresh bottle outside of the cabinet. Remove the entire plastic cap from the top of the bottle. Clean the outside of the new bottle with a cloth.
  5. Place the probe assembly into the bottle. Slide the collar down until it clicks in place. Push the head down until the tube hits the bottom of the bottle.
  6. Slide the bottle into the cabinet and close the door.

Troubleshooting

Cold water is not cold.

  • It takes up to one hour after setup to dispense cold water.
  • Make sure the power cord is properly connected to a working outlet.
  • Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4 sides.
  • Make sure the green switch on the back of the dispenser is ON.
  • If water still isn't cold, please call 866-429-7566 for assistance.

Hot water is not hot.

  • It takes 15-20 minutes after setup to dispense hot water.
  • Make sure the power cord is properly connected to a working outlet.
  • Make sure the red switch on the back of the dispenser is ON.

Nightlight Isn't Working

  • Make sure the power cord is properly connected to a working outlet.
  • Make sure the blue nightlight switch on the back of the dispenser is ON.

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