Brookstone WiFi Video Doorbell User Manual

FCC Statement

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

2. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of the user's body.

For more products please visit www.smartpointco.com or www.brookstone.com

Warranty Information

One Year Limited Warranty.

Customer Service: help@smartpointco.com

The BROOKSTONE trademark, names and logos are owned by BKST Brand Holdings LLC ©2022. All rights reserved. Manufactured, marketed and distributed by Smartpoint LLC, under license. Google, Android and Google Play are trademarks of Google LLC. App Store® is a registered trademark of Apple, Inc. All trademarks and Registered trademarks are property of their respective owners. Made in China.

©Smartpoint LLC, 250 Liberty Street Metuchen NJ, Suite 1A

For more assistance on Troubleshooting, Connecting and Tips on Using a New Device, visit www.smartpointco.com/faq-trouble-shooting. This link replaces the QR code shown in the original document.

Specifications

• Model: BKWIFICAMDR
• Resolution: 1920x1080
• Alarm: Motion detection, button triggering
• Viewing angle: 145°
• Night Vision: Up to 32 feet
• Frame rate: Up to 25 fps
• Sensor: 2.0 Megapixel/ Color CMOS
• Audio: Microphone & Speaker built-in
• Micro SD Card Storage: Up to 128GB (FAT32 format)
• Compression: H.264
• Video Format: .mp4
• Power: AC 12V~24V
• Accessory: Mechanical chime kit
• Operating Temperature: -4°F ~ 122°F (-20°C ~ 50°C)
• Waterproof Rating: IP54
• Dimensions: 4.53" x 1.77" x 1.1" (11.5cm x 4.5cm x 2.8cm)
• Security: User Authentication, Software encryption
• Wireless: 2.4G WIFI (IEEE802.11b/g/n)
• Operating System: Android™ 5.0 or higher, iOS 10.0 or higher

Features

• Wi-Fi remote controlled through App
• Works with existing Mechanical Chimes
• Hardwired and hooks up to electrical
• Night vision
• Motion detection (Create customized detection zones)
• Two way audio
• Live video
• Video recording
• Cloud storage or Micro SD Card storage
• Takes still photos
• Weatherproof
• Easy install

Items included in package:

• Doorbell Camera
• Installation Kit
• Chime Kit
• Reset Pin
• User Manual

Product Configuration

The Brookstone WiFi Video Doorbell features a sleek, vertical design. On the front, from top to bottom, are the Camera Lens, Microphone, a Status Light, and the main Button (bell icon). On the back, there are External Power ports at the top, a Speaker, a Micro SD Card Slot, a Reset Button, and a USB Port at the bottom. The device is designed for easy installation and connectivity.

What's in the Box

The package includes the following components:

• Video Doorbell: The main unit, a black, vertical device with a camera lens and a circular button.
• Angled Wall Mount: A bracket designed to angle the doorbell for better viewing.
• Chime Kit: A small rectangular box with wires for connecting to an existing mechanical chime.
• Screws and Wall Anchors: Various sizes (A x 2, B x 2, C x 2, D x 1) for secure mounting.
• Reset Pin: A small, thin tool used to reset the device.
• Screwdriver: A basic tool for installation.
• 3M Adhesive: A double-sided adhesive pad for mounting the chime kit.
• Wire Terminal: A small connector for joining electrical wires.
• Connecting Wires: Two insulated wires for electrical connections.
• Manual: The user guide for installation and operation.

Installing Camera without Angled Bracket

CAUTION: Before handling wiring of your house make sure to turn off the breaker in the fuse box to your existing doorbell to avoid injury or death.

1. After turning power off, remove the old doorbell.
2. Place the bracket on the wall and mark where screws will go. The bracket is a vertical oval shape with screw holes at the top and bottom, and an 'UP' arrow indicating orientation.
3. If installing on brick or concrete, use (B) wall anchors. If installing on wood or metal, use (A) screws. The wall anchor is a ribbed cylindrical plug, and the screw is a standard pointed screw.
4. Attach the bracket to the wall using (A) screws. Ensure the bracket is level. Run the wires coming from the house through the opening in the bracket. Make sure the bracket is installed with the (UP) arrow pointing up. The bracket has a central elongated opening for wires.
5. Attach wires from the house to wires on the camera using the wire terminal. (Users can use their own twist-on connectors if preferred). It does not matter which wire connects to which wire from the house. The doorbell's back panel shows two external power ports for wire connection.
6. Fit the camera into the bracket and use the (D) screw at the bottom of the bracket to secure the camera. The (D) screw location is at the very bottom edge of the mounted bracket.

Installing Camera with Angled Bracket

1. If the camera needs to be angled left or right, use the included angled bracket.
2. If choosing to install the angled bracket, install it directly onto the wall before the camera bracket in the desired angled position using (A) screws and (B) wall anchors if needed. The angled bracket is a wedge-shaped piece that fits between the wall and the main camera bracket.
3. Attach the camera bracket to the angled bracket using (C) screws. Then follow steps 5 and 6 from the "Installing Camera without Angled Bracket" section.

Installing Mechanical Chime Kit

CAUTION: Before installing the mechanical chime, make sure to turn off the breaker in the fuse box to the mechanical chime box to avoid injury or death.

1. Locate the mechanical chime, which is typically a rectangular box that produces sound when the doorbell is rung. It may be mounted immediately inside the front door. Once found, remove its cover.
2. Locate the Chime Kit included in the packaging and the terminals inside the chime. Connect one of the Chime Kit's prongs to the transformer terminal (usually labeled TRANS, T, AC, or 0). Connect the other prong to the chime's front terminal (usually labeled FRONT, F, 1, or C1). Either prong on the Chime Kit can be connected to either of the terminals on the chime. The chime kit has two wires ending in spade connectors. The mechanical chime box typically has terminals labeled REAR, TRANS, and FRONT.

NOTICE: The Chime kit is not compatible with all mechanical chimes. It is designed for mechanical chimes that are 16V AC at 10VA. Compatibility with chimes lacking this rating cannot be guaranteed.

3. To connect the prongs, slightly unscrew both screw terminals and place prongs from the Chime Kit under each screw, then tighten. The color of the wire from the Chime Kit does not matter for connection to a specific screw.
4. Using the included 3M adhesive, stick the Chime Kit to the chime wherever there is space and replace the cover. Be careful not to interfere with any of the chime's moving parts. If there is not enough room to mount inside, mount it on the outside of the chime. Then replace the chime's cover.

Download App

1. For Android devices, download the "Brookstone Smart" app from Google Play.
2. For iPhone devices, download the "Brookstone Smart" app from the App Store.

The app icon is a black square with "Brookstone SMART" in white text. Links to download the app are provided via buttons labeled "Available on the App Store" and "GET IT ON Google Play".

Registration and Login

1. Run the "Brookstone Smart" app from a smartphone.
2. Register and login.

The app's initial screen shows a "Log In" button and a "Sign Up" button. After logging in, the app displays a home screen with a large plus symbol (+) and "Add Device" button, indicating no devices are currently connected. Navigation tabs at the bottom include Home, Smart, and Me.

Add Device

1. Plug in the Video Doorbell with a USB cable into a USB block in an outlet or connect to the electrical wiring of the house. Wait for the red light to blink rapidly (this may take up to 2 minutes). If the red light does not blink fast, insert the provided reset pin gently into the reset hole for 3-6 seconds, then release. Wait a few seconds; the doorbell should chime, and the red light should start blinking rapidly. The camera is now ready to be set up.
2. Ensure the phone is connected to a Wi-Fi network, specifically a 2.4GHz network.
3. Press the plus symbol (+) in the top right corner of the app or press "Add Device" and select "Smart Camera" from the list of devices to add. The app screen shows various device categories like Vacuum, Door/Window Sensor, Motion Sensor, Smart Camera, etc.
4. Make sure the red light is still blinking fast. If it is, press "next step", then "Next" in the app. The app screen shows a circular indicator with a red light, prompting to reset the device if the light is not flashing quickly.
5. Ensure the phone is connected to the Wi-Fi network that the device will connect to. Enter the password for that Wi-Fi network. The app screen prompts to select a 2.4 GHz Wi-Fi Network and enter the password, with options for 2.4GHz and 5GHz networks.
6. Follow the directions in the app and hold the QR code displayed on the screen in front of the camera's view. After hearing a prompt, the light on the doorbell will turn blue and start blinking. The app screen displays a QR code and instructions to scan it from 15 to 20 cm away.
7. The connecting process will begin. Do not turn off the Video Doorbell or phone while connecting. Wait for the connection process to complete. The app screen shows an "Adding device..." message with a spinning search icon and a timer.
8. Once the device has been successfully added, the light will be solid blue. The doorbell camera can be named in the app by pressing the pencil icon next to "Video Doorbell". After naming, press "Done". The app screen confirms "Added." and shows "Video Doorbell" with a checkmark and "Device added successfully".

Chime Selection

9. On the next screen, the user will be asked if they will be using an existing mechanical chime or no chime at all. The app screen shows "Please select the chime" with options for "Mechanical chime" and "None".
10. If "Mechanical chime" is selected, refer to the "Installing Mechanical Chime Kit" section of this manual to install the included chime kit.
11. Once a selection is made, press "Complete" to be directed back to the control panel screen of the video doorbell.

Notifications can always be received on a phone, tablet, and smart watch even if a mechanical chime is not used.

Chime Settings

12. If the doorbell was set up by connecting it to a micro USB cable first, unplug it and begin installation where the old doorbell was. Once the video doorbell is hooked up to the house's electrical system, it should automatically reconnect to the Wi-Fi network. If it does not, repeat the setup steps.

The chime option of the video doorbell can always be changed in the settings later. Select "Bell Settings" from the settings and then select the desired chime type. The app settings screen shows "Bell Settings" under "ADVANCED SETTINGS", and within "Bell Settings", there is a "Chime Type" option, which can be set to "None" or other options.

Push Notifications

1. Notifications for all connected devices can be turned on/off by clicking the "Me" button at the bottom right of the screen. The app's main navigation includes Home, Smart, and Me tabs.
2. Then click the "Settings" button. From there, all notifications can be turned on/off. The settings screen shows options like Account, Sound (with a toggle switch), App Notification, About, Network Diagnosis, and Clear Cache.
3. To view notifications in the app, click "Message Center" on the "Me" tab at the bottom. The "Me" tab screen includes options like Click here to set nickname, Home Management, Message Center, FAQ & Feedback, and Settings.

Remove a Device

1. From the home screen, click on the device to be removed. The app's home screen shows the live video feed of the doorbell, labeled "Front Door".
2. Then click the edit symbol (pencil icon) in the top right of the screen.
3. From there, click the "Remove Device" button at the bottom of the screen. The settings screen for the device includes options like Detection Alarm Settings, Bell Settings, Onvif, Offline Notification, FAQ & Feedback, Share Device, Add to Home Screen, Device Update, and Remove Device.

App Functions

Live Video

To view live video, click on the device under "All devices". The live video will appear at the top immediately. Hit the full screen button at the bottom right corner of the live video to view the footage at full screen on the phone. The app's main screen shows a list of devices, including "Video Doorbell", and clicking it opens the live video feed with controls for Screenshot, Speak, Record, Playback, Alarm, and Photo album.

Video Recording

To record video, press the "record" button at the top right corner of the screen. To end recording, press "record" again. To view recordings, press the "playback" button at the bottom left of the screen if a micro SD Card is in the camera. If no SD Card is present, videos and pictures will be viewable by pressing "Photo Album". The app's live view screen includes a "Record" button (camera icon with a red dot) and a "Playback" button (play icon) and "Photo album" button (picture frame icon).

Cloud Storage

Cloud storage can be purchased by scrolling down to the "Cloud Storage" button on the main page of the camera or by clicking the camera settings and pressing "Purchase VAS".

Installing a Micro SD Card

To install a Micro SD Card, insert it into the slot at the bottom of the device. Ensure the correct type of memory card is used. Once correctly inserted, it should click into place. To remove it, press down slightly, and it will pop out. The camera supports Micro SD Cards up to 128 GB in size.

Once the Micro SD Card is installed, it needs to be formatted. To format the card, go to the camera settings by clicking the icon at the top right corner of the camera screen, then click "Storage Settings", and finally "Format".

Storage Settings may only appear in the settings when a Micro SD card is inserted into the camera. Examples of compatible Micro SD Cards include 16GB, 32GB, 64GB, and 128GB capacities. The app's "Storage Settings" screen shows "Total Capacity", "Used", "Remaining Capacity", and a "Format" button.

Setting up the Micro SD Card

Once the Micro SD Card is formatted, it is ready for recording. In "Storage Settings", turn on "Local Recording" for the camera to record video to the Micro SD Card. Then, select the Recording Mode. There are two modes: "Event Recording" and "Non-Stop".

• Event Recording: The camera records only when motion is detected. Motion detection must be turned on for this mode to function.
• Non-Stop: The camera records 24 hours a day to the Micro SD Card until it is full. When full, it automatically overwrites the oldest video with the newest recorded video.

The app's "Storage Settings" screen has a toggle for "Local Recording" and an option for "Recording Mode" (Event Recording or Non-Stop).

Taking a Photo

To take a photo, press "screenshot" (camera icon) and the photo will be saved in the "Photo Album" section. The app's live view screen includes a "Screenshot" button.

Infrared Night Vision

Infrared night vision is controlled automatically by the camera. When the area around the camera becomes too dark, infrared night vision activates automatically. When the area around the camera becomes bright again, night vision deactivates automatically.

Two Way Audio

To activate two-way audio, press the "speak" button (microphone icon). When the button is blue, whatever is spoken into the phone will be heard from the camera's speaker. Simultaneously, any sounds from the live video on the camera can be heard. The app's live view screen includes a "Speak" button.

Motion Detection

The camera is triggered when someone or something moves within its detection area. Push notifications are sent to the phone once motion is detected. A detection activity area can also be set by switching on "Activity Area" so that only the selected area triggers motion.

To access motion detection controls, press the settings button at the top right and then "Alarm". On the next page, motion detection can be turned on/off. The sensitivity level, activity area, and a schedule for motion detection notifications can also be set. The app's "Detection Alarm Settings" screen includes toggles for "Motion Detection Alarm" and "Activity Area", and options for "Alarm Sensitivity Level" and "Surveillance Area Setting".

Hub Controls (Sound, Video Quality, Signal Strength)

Features can be controlled from the live video feed. A volume button is available to mute and unmute the live feed. Next to the volume button is the video quality button, which can be used to switch between standard and high definition video. The signal strength of the camera is displayed in the top right corner of the live video feed. The app's live view screen shows a volume icon, an SD/HD quality indicator, and a signal strength icon.

Sharing the Device

To share access to the camera with another Brookstone Smart account user, press the camera settings button at the top right of the main camera screen. Then hit "Share Device". On the next page, press "Add Sharing" at the bottom. After that, enter the email of the person's Brookstone Smart account with whom the camera is to be shared. They will receive a notification to accept, and upon acceptance, they will have access to view the camera through the Brookstone Smart app on their phone. The app's settings screen includes a "Share Device" option, which leads to a "Device Sharing" screen where users can add accounts by email or mobile number.