ieGeek ZS-GX1S Solar PTZ Battery Security Camera User Manual

Technical Support

For assistance, ieGeek recommends contacting them before returning a product. Most questions can be resolved through their online support center at http://www.iegeek.com or via their after-sale mailbox at service@iegeek.com.

This manual should be read thoroughly before using the wireless security camera. For any issues, an email with the order number and problem description can be sent to service@iegeek.com. ieGeek aims to provide a fast solution within 24 hours.

Warming Tip:

• Before connecting the camera to Wi-Fi, ensure the Wi-Fi signal strength is over 85% for optimal performance.
• This wireless camera supports event recording even when Wi-Fi is disconnected.

Camera Introduction

The ieGeek ZS-GX1S Solar PTZ Battery Security Camera features various components for its operation:

• 1. Antenna: For wireless communication.
• 2. PIR: Passive Infrared sensor for motion detection.
• 3. Microphone: For audio input.
• 4. Charging Indicator: Shows charging status (Red: charging, Blue: fully charged).
• 5. Lens: The camera's optical component.
• 6. Working Status Light: Indicates camera status (Solid red: network abnormal; Slow flickering red: awaiting Wi-Fi connection; Fast flickering red: Wi-Fi connecting; Solid blue: Wi-Fi connected, camera normal).
• 7. Spotlight & IR Light: For illumination and night vision.
• 8. USB Charge Port: 5V2A input for charging.
• 9. Speaker: For audio output.
• 10. SD Card Slot: Supports local SD card storage up to 128GB.
• 11. Power Button: Press and hold for 5 seconds to power on/off the camera.
• 12. Reset Button: Press and hold for 5 seconds until 'Boogu' sound is heard to reset or restore factory settings.

The camera's design includes two antennas extending upwards from the main body, a spherical camera head with a lens, PIR sensor, microphone, and indicator lights on the front. The bottom of the camera features the USB charge port, SD card slot, and reset button, protected by a rubber plug for weatherproofing.

APP Installation and Account Registration

Download 'CloudEdge' APP

Method 1: Download 'CloudEdge' or 'ieGeek Cam' APP from the APP Store (iOS) or Google Play (Android).

Method 2: Scan the 'CloudEdge' APP QR code to download it. (Represented by two QR code symbols: one for App Store, one for Google Play).

Tips:

When using the APP for the first time, enable the following two permissions:

• Allow 'CloudEdge' APP to access mobile cellular data and wireless LAN; otherwise, adding the IP camera will fail.
• Allow 'CloudEdge' APP to receive pushed messages; otherwise, the phone will not receive alarm pushes when motion detection or audible alarms are triggered.

Register Account

New users must register by email. The steps are as follows:

• Click "Register".
• Follow the on-screen steps to complete account registration.
• Log in.

Note:

• When registering a new account, select the region where you are located and the correct country code. Different registered regions cannot share the camera.
• Choose to register by e-mail.

How to Add a Camera for APP

Before Using:

• Insert the Micro SD card before powering on; otherwise, the SD card may not be detected.
• Place the camera and smartphone 30-100 cm (1-3 ft) away from the router to set up Wi-Fi.
• Ensure the camera is using 2.4GHz Wi-Fi.

Wi-Fi Connection Steps:

The process involves several steps, typically guided by the CloudEdge app interface:

1. Tap '+' to Add Device: From the app's homepage, select the option to add a new device.
2. Select Battery Camera: Choose 'Battery Camera' from the list of device types.
3. Power on Camera: The app will instruct to hold the device power button for 5 seconds to start the device. If asleep, press the [battery camera] button to wake it. Keep the device near the router for the best signal.
4. Reset Device: The app will prompt to reset the device. Hold the RESET button on the device for 4-5 seconds (refer to the user manual for details). Wait for a flashing RED indicator light, then tap 'Next'.
5. Input Wi-Fi Password: Select a 2.4GHz Wi-Fi network and enter its password. The device does not work with 5GHz Wi-Fi networks. Confirm the Wi-Fi account and password are correct.
6. Scan QR Code: Remove any film from the camera lens. Tap 'Next' in the app to display a QR code. Position the phone 10-15 cm (3.9-5.9 inches) from the camera lens to allow the device to scan the code.
7. Wait for Connection: The app will show a 'Connecting Network' screen with a progress indicator. Ensure the device is energized, connected to the router, and both the device and phone are on the same network.
8. Device Added: Once connected, the app will display 'Connection successful' and 'Add Successful', showing the device ID (e.g., 062169135) and a customizable name (e.g., My Camera).

Note: If the camera cannot be powered on, plug in a DC 5V 2A power adapter to charge it for 15 minutes first.

My camera fails to connect Wi-Fi?

• Before adding a device, ensure it is in a state of slow flashing red light. If the indicator status is abnormal, restore the device to factory settings by long-pressing the RESET button until a 'boogu' sound is heard.
• Ensure the camera is connected to 2.4GHz Wi-Fi. Network connection failures often occur when users attempt to use 5GHz Wi-Fi.
• Verify the Wi-Fi password. The Wi-Fi password should not include single quotes ('), underlines (_), spaces, or virgules (/).
• Check the number of devices connected to the router. Routers typically have connection limits. If the number of connected devices exceeds the maximum, other devices may not be able to connect.
• Ensure the QR code on the phone screen is normal and maintain a distance of 10-15cm (3.9-5.9 inches) between the phone and the camera lens during the scanning process.
• If the camera still cannot connect to Wi-Fi after checking the above, try re-downloading the APP, resetting the camera, and restarting the router, then add the camera again.
• If all steps have been tried without success, message ieGeek with the order number and problem description at service@iegeek.com.

Update router or Wi-Fi password?

Delete the camera from the CloudEdge account. After resetting the device, add it again using the new Wi-Fi and password.

Charge the Battery

The camera features a built-in battery that cannot be removed.

• Charging with Power Adapter: Charge the battery using a 5V 2A power adapter. (Depicted by a camera connected via USB cable to a wall adapter).
• Charging with Solar Panel: Charge the battery using the ieGeek Solar Panel. (Depicted by a camera connected via cable to a solar panel).

For weatherproof performance, always cover the USB charging port with the rubber plug after charging the battery.

Charging Indicator:

• Red LED: Charging
• Blue LED: Fully Charged

Installation Guides

• Install the camera 2-3 meters (7-10 ft) above ground. This height maximizes the motion sensor's detection range.
• For effective motion detection, install the camera at an angle.

NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

(Diagram description: A house with two floors. A camera is mounted on the exterior wall of the second floor, approximately 2-3 meters high. A red cone-shaped area extends from the camera, indicating the PIR detection range of 2-10 meters, covering the ground area below and in front of the camera. An 'A' marks the camera's position, and a 'B' marks a door.)

Notes on PIR Motion Sensor

PIR Sensor Detection Range

The PIR detection range can be customized via the CloudEdge App's Device Settings to meet specific needs. Refer to the table below:

Important Notes on Reducing False Alarms

• Do not face the camera towards objects with bright lights, including sunshine or bright lamp lights.
• Do not place the camera near outlets, including air conditioner vents, humidifier outlets, or projector heat transfer vents.
• Do not install the camera in places with strong wind.
• Do not face the camera towards a mirror.
• Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones, to avoid wireless interference.

FAQs

For more detailed FAQs, log in to the APP and search in "Me"-"FAQ"-"Help Document"-"Battery Camera".

The device prompts offline?

• Check if the equipment is powered on and if the working light is on normally.
• Check if the Wi-Fi network is in good condition and restart the router.
• If the device is far from the router, resulting in poor Wi-Fi signal, it is recommended to move the router closer or ensure the Wi-Fi signal strength is over 85% to improve home Wi-Fi performance.
• Delete the camera from the CloudEdge account and add it again after resetting the device. Check if the device firmware and application program are the latest version.

Update router or Wi-Fi password?

Delete the camera from the CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.

Alarm push frequently?

• In the app, lower the sensitivity of the motion detection alarm.
• Check for objects in the device's field of view that interfere with and trigger the PIR sensor, such as outdoor air conditioner units, moving cars, or passing pedestrians. The device's angle can be adjusted appropriately to avoid these easily disturbing objects.
• Turn on "human motion detection" and use the humanoid algorithm to filter useless alarms.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help. The party responsible for compliance could void the user's authority to operate this equipment (e.g., use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:

The equipment complies with FCC Radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and the user's body.

FCC ID: 2AZL7-ZS-GX1S

Compliance and Recycling Information

The product bears UKCA, CE, and FCC certifications. It also includes symbols indicating WEEE compliance (crossed-out wheeled bin) and battery recycling information.

EU Representative: Prolinx GmbH, Brehmstr. 56, 40239 Duesseldorf, Germany

UK Representative: Prolinx Global LTD, 27 Old Gloucester Street, London, WC1N 3AX, UK

Recycling Information (France): Users are responsible for returning all used electrical and electronic devices to appropriate collection points. For more information, visit www.quefairedemesdechets.fr. Batteries and accumulators are recyclable and can be deposited in stores or recycling centers. (Symbols: crossed-out wheeled bin, battery recycling symbol, 'ÉTUI' for case/packaging recycling).