ieGeek Manuals & User Guides

ieGeek is an innovative brand dedicated to smart home security, operating under the mission of "Making Security Simpler." The company manufactures a wide range of surveillance products, including indoor and outdoor PTZ cameras, battery-powered and solar security systems, video doorbells, and baby monitors. Known for integrating advanced features like AI motion detection, color night vision, and two-way audio, ieGeek products are designed to be easy to install and manage via mobile applications such as the ieGeek Cam app.

With a commitment to professional quality and customer satisfaction, ieGeek provides robust support resources and extended warranty options. Their devices are widely used for home monitoring, camper van security, and pet surveillance, ensuring peace of mind for families everywhere through reliable, wire-free technology.

• Which app does ieGeek use?

  Most ieGeek security cameras utilize the 'ieGeek Cam' app available on iOS and Android. Some models may also be compatible with the 'CloudEdge' app.

• How do I reset my ieGeek camera?

  Typically, you can reset the camera by pressing and holding the Reset button for about 5 seconds until you hear a prompt indicating the device has been restored to factory settings.

• Does ieGeek support 5GHz Wi-Fi?

  Many ieGeek cameras operate on the 2.4GHz Wi-Fi band only to ensure better range and wall penetration. Check your specific model's manual, as some newer Pro models may support both 2.4GHz and 5GHz.

• How do I contact ieGeek customer service?

  You can reach ieGeek support via email at service@iegeek.com. They promise a response typically within 24 hours.

• How do I get an extended warranty for my ieGeek product?

  You can often receive a 2-year extended warranty by validating your product on the official ieGeek website within 7 days of purchase.