UGREEN NASync DH4300 Plus

Preparation

Package Contents

• Main Unit
• User Manual
• Warranty Card
• Power Adapter
• Power Cord
• Ethernet Cable
• Screws and Screwdrivers

Product Overview

Key Components

NFC Detection Area, Power Button, Power Indicator, Network Indicator, Hard Drive Indicator, Type-C USB 3.2 Gen 1 Port, HDMI Port, Power Port, Reset Hole, 2.5GbE Port, 2x USB 3.2 Gen 1 Ports.

Indicator Status

Buzzer Status

• Power on: Beep once
• Reset network and password: Beep once
• System reset: Beep 3 times
• Hard drive error: Beep every 3 seconds
• System error: Beep every 2 seconds

Hardware Specification

Notices

Place the NAS in a stable temperature, low humidity environment, away from direct sunlight and liquids. Power off during thunderstorms or inconsistent voltage. Keep away from heat sources and humidity. Do not insert foreign objects. Clean with a moist wipe; avoid chemicals. Do not drop, squeeze, impact, or throw the device. Keep out of reach of children due to small parts. Do not dismantle or fix the device yourself; contact UGREEN customer service for repairs.

WARNING: Lithium Manganese Dioxide Battery

Contains a built-in Lithium Manganese Dioxide battery. Do not dismantle, crush, squeeze, or expose to fire. Do not expose to excessive temperatures. Keep out of reach of children. If swallowed, seek immediate medical attention. Do not charge; replace if low. Ensure correct polarity when replacing. If battery leaks, avoid skin/eye contact; rinse with water and seek medical attention. Keep depleted batteries away from children and dispose of/recycle properly.

Hardware Setup

Before Setup: Do NOT insert or remove hardware while the NAS is powered on. Shut down and disconnect power before any installation, removal, or maintenance to prevent data loss or damage.

Tool Preparation

Prepare the included screwdriver, included screws, and at least one 3.5'' or 2.5'' SATA hard drive.

Note: Use new drives. NAS will format drives, erasing ALL data. Back up important data. For RAID mode, use drives of the same capacity for optimal storage and data protection.

Pull out Hard Drive Tray

1. Remove the top cover.

2. Gently press the buckle on the tray end and pull out the drive tray.

Install 3.5'' Hard Drive

1. Place the drive onto the tray, aligning screw holes. Metal connectors should face down.

2. Secure the drive with screws.

3. Insert the loaded tray back and replace the top cover.

Install 2.5'' Hard Drive

1. Flip the tray to its back and align the drive's screw holes with the tray's screw spaces.

2. Secure the drive with screws.

3. Insert the loaded tray back and replace the top cover.

Start up Your NAS

1. Connect the NAS to a LAN port on your router or switch using an Ethernet cable.

2. Connect the power adapter to the device.

3. Press the power button to turn it on. Press and hold for approximately 5 seconds to turn off.

Note: For optimal data transfer, use a router/switch with 10-Gigabit LAN ports or higher and the included Ethernet cable. You can configure automatic startup in "Control Panel" > "Hardware & Power" after initial setup.

Warning: Use only the original or a safety-certified power adapter meeting the device's specifications.

Firmware Update

Ensure a stable power supply during firmware updates. Do NOT disconnect power during the process.

Software Installation

The UGOS Pro system allows management via Web browsers, PCs (Windows/Mac), mobiles/tablets (Android/iOS), and TVs (Apple TV/Android TV).

Download App

Option 1: Website: Visit https://nas.ugreen.com/pages/app-download to select and install the app.

Option 2: App Store: Search for "UGREEN NAS" on your phone's app store (App Store, Google Play).

Option 3: NFC Detection: Enable NFC on your phone/tablet, place it near the NAS NFC detection area, go to the download page, select, and install.

Option 4: Scan QR Code: Use your phone/tablet camera to scan the QR code provided or on the device to install the appropriate app.

Register Account

Note: Local administrator password must be at least 6 characters, including uppercase and lowercase letters for security.

Option 1: Add NAS via Browser

1. Ensure NAS is powered on and on the same network. Access find.ugnas.com. The system searches for devices.

2. If found, select the device and click "Connect". If "Not Initialized", proceed to initialization.

3. Initialization: Name the device, create an administrator account and password, and optionally bind an email for UGREENlink remote access.

Option 2: Add NAS via UGREEN NAS on Computer

1. Open UGREEN NAS, click "New Device Registration". The system searches for devices.

2. Select the device. If "NEW", click "Register". If already registered, click "Connect".

3. Initialization: Name the device, create an administrator account and password, and optionally bind an email for UGREENlink remote access.

Option 3: Add NAS via UGREEN NAS on Phone/Tablet

1. Enable NFC and place phone near NAS, or open UGREEN NAS and click "New Device Registration". The system searches for devices.

2. Select the device. If "NEW", click "Register". If already registered, click "Connect".

3. Initialization: Name the device, create an administrator account and password, and optionally bind an email for UGREENlink remote access.

Manage Storage

Setting up a storage pool and volume is required to use UGREEN NAS for storing application data and personal files.

Create Storage Pool and Volume

1. On first access to UGOS Pro, find "Create Volume" on the "New User Guide" wizard or open "Storage" on the homepage and set up "Storage pool & Volume".

Storage Pool Functionality

A storage pool combines one or more drives, protected by RAID. Different RAID types offer varying data protection levels. Refer to the Knowledge Center for detailed steps.

Invite Users

Admin: Log in, go to "Control Panel" > "User Management", select "Add" and "Create", fill in details. Provide the invited user with the device's UGREENlink ID and account credentials.

Invited User: Install the UGREEN NAS app, log in using the UGREENlink ID and credentials provided by the administrator.

Note: For LAN-only access without remote access, users can enter the device IP address instead of the UGREENlink ID.

Enable UGREENlink Remote Access

UGREENlink allows remote connection over the Internet without complex network configurations.

1. Go to "Control Panel" > "Remote access".

2. Check "UGREENlink remote access" and ensure you are logged into your UGREEN cloud account.

3. Enter a desired, unique UGREENlink ID and click "Apply".

4. The access URL for the UGOS Pro web version will be displayed, and you can use the UGREENlink ID to log into the UGREEN NAS app.

Reset Network & Password

1. Power on the NAS. Use a pin to hold the "RESET" button for 5 seconds until a short beep. The device will restart.

2. After restart, the white network indicator will be on. Connect to the device on the LAN.

3. Log in using the "admin" account (no password required) for password resets.

4. Follow the guide to configure a new administrator password.

Reset Device System

1. Power on the NAS. Use a pin to hold the "RESET" button for 5 seconds (short beep), then continue holding for another 8 seconds until 3 beeps are heard.

2. The device will restart and reset the system. The white network indicator will stay on.

3. Reconfigure initialization settings after the reset.

Note: System reset does not affect stored data but resets all system and network configurations.

For more tutorials and troubleshooting, visit: https://nas.ugreen.com

For hardware compatibility list, visit: https://nas.ugreen.com/pages/compatibility

Supports Android/iOS/Windows/macOS.

2-year Warranty.