UGREEN NASync DXP2800 User Manual

About the DXP2800

The UGREEN DXP2800 is a network-attached storage device designed for home and personal users. It functions as an intelligent data management center, allowing users to store and access data via smartphones, laptops, tablets, and TVs from any location with network access.

Instructions Before Use

• For efficient data transmission, it is recommended to use a router or switch with Gigabit LAN ports or higher and connect the NAS using the included Ethernet cable (CAT7 or higher).
• It is recommended to use new hard drives. The NAS system will format any installed drive, erasing all existing data. Ensure important data is backed up before installation.
• Use only the original power adapter or a safety-certified adapter that meets the device's power specifications.
• Do not insert or remove hard drives while the NAS device is powered on. If necessary, power off the device via the app first to prevent potential file loss, data corruption, or drive damage.
• Update firmware only with a stable power supply. Do NOT disconnect power during the update process.
• After unbinding the device, all data will be removed and cannot be retrieved. Ensure data is backed up appropriately before unbinding.

Package Contents

• 1x Network Attached Storage
• 1x User Manual
• 1x Warranty Card
• 2x Hard Drive Tray Key
• 1x Power Adapter (DC 12V/5A)
• 1x Ethernet Cable (CAT7)
• Screws & Screwdriver (for 2.5-inch Hard Drive Installation)

Product Overview

Front Panel Components: Safety Lock, Power Button, Power Indicator, Network Indicator, Hard Drive Indicator, Drive Bays (01, 02).

Rear Panel Components: Magnetic Dust Mesh Filter, HDMI Port, USB 3.2 Gen 1 Port, 2x USB 2.0 Ports, 1x 2.5GbE Ethernet Port, USB 3.2 Gen 2 Port, Type-C USB 3.2 Gen 2 Port, Memory Slot (with one memory module pre-installed), Panel (removable by loosening screws), 2x M.2 Slot (optional), Power Port, Reset Hole, QR Code (for Binding Device).

Warning: Before inserting or removing any hard drive (including M.2 SSDs) or memory module, completely power off the system, turn off the NAS, and disconnect it from the power supply.

Drive Installation

Unlocking Hard Drive Tray

Use the key to unlock the hard drive tray. Press the buckle to pop the handle out, then pull the tray out.

Installing 3.5-inch Hard Drives

1. Flip the tray to the back, press the buckle with the "Press" icon to pull the clamp arm.
2. Place the hard drive on the tray, aligning the four fastening pins on the tray with the screw holes on the hard drive.
3. Push back the clamp arm to secure the hard drive. Insert the loaded drive tray into the empty drive bay and push the handle to fasten it in place.

Installing 2.5-inch Hard Drives

1. Remove the fastening pin as shown. (Note: Removed fastening pins can be attached in fixed holes near the tray covering for potential use with 3.5-inch hard drives.)
2. Place the drive on the tray, aligning the holes on the bottom of the drive with the holes on the tray.
3. Turn the tray upside down and tighten the screws to secure the drive. Insert the loaded drive tray into the empty drive bay and push the handle to fasten it in place.

Installing M.2 SSDs (Optional)

What does installing an M.2 SSD do?

M.2 SSDs can be used as a normal storage drive or as a read/write cache to improve reading and writing performance of random data.

1. After powering off, pull the tray out to reveal the M.2 slot on the inner left side of the device. Pull back to release the buckle.
2. Insert the M.2 SSD into the slot, aligning the notch with the corresponding ridge in the slot.
3. Gently press the lifted end and fasten the buckle after the SSD is firmly inserted.
4. Reinstall the tray and power on the NAS. After successful boot-up, use the "UGREEN NAS" app to set the SSD cache.

Warning: To avoid data loss, remove the SSD cache in the "UGREEN NAS" before removing any M.2 SSD. This provides added protection if the system is using it for caching.

Powering On

Connect the NAS device to a LAN port on a router using an Ethernet cable. Connect the power adapter to the device, then short-press the power button to turn it on.

Tip: After powering on, download the "UGREEN NAS" app and navigate to "Control Panel" > "Hardware & Power" to select automatic startup.

Warning: To avoid potential fires, explosions, or other electrical hazards, do NOT use non-UGREEN power adapters or uncertified power adapters.

Indicator & Buzzer Description

Indicator

Buzzer

Web Client - Binding & Settings

Step 1: Add Device

1. Ensure the NAS device and computer are on the same local area network (LAN). Visit find.ugnas.com.
2. The system will automatically search for devices in your current LAN.
3. Select the device and click "Connect".

Step 2: Initialize the Device

1. After adding the device, you will enter the initialization settings interface.
2. Name the device for easy identification and management.
3. Create a local administrator account for device management.
4. Optionally, register and bind a UGREEN Cloud account for additional functions like UGREENlink and Quick Login. You can skip this if not needed.
5. Check the "Update system" option (required) and "Device analysis improvement plan" (optional) to start using the device.

Note: If the device is not initialized, its status will be "Not Initialized".

Step 3: Set up Storage Mode

Navigate to "UGREEN NAS" > "Storage Manager" to set up storage modes and configure storage space.

Phones/Tablets & Other Devices - Binding & Settings

1. Application Download

Option 1: Scan the QR code on the device or below using your phone to install the "UGREEN NAS" app.

Option 2: Download the corresponding application from the official UGREEN website: https://nas.ugreen.com/download.

2. Binding & Settings

Step 1: Add Device

1. Ensure the NAS device and your phone/computer are on the same LAN.
2. Open "UGREEN NAS". The system will search for devices automatically. You can also add a device by scanning the QR code on the device's bottom.
3. Select the device and click "Connect".

Step 2: Initialize the Device

1. After adding the device, you will enter the initialization settings interface.
2. Name the device for easy identification and management.
3. Create a local administrator account for device management.
4. Optionally, register and bind a UGREEN Cloud account for additional functions like UGREENlink and Quick Login. You can skip this if not needed.
5. Check the "Update system" option (required) and "Device analysis improvement plan" (optional) to start using the device.

Note: If the device is not initialized, its status will be "Not Initialized".

Step 3: Set up Storage Mode

Navigate to "UGREEN NAS" > "Storage Manager" to set up storage modes and configure storage space.

RAID Modes

Tip: In JBOD mode, a single drive failure results in storage failure for all drives. For RAID 1, the replacement drive's capacity must be larger than the smallest drive in the configuration. If the number of failed drives exceeds the limit for the selected mode, all data in the storage pool will be lost.

Notice! If the system prompts to format a hard drive during storage configuration, back up important data first, as formatting erases all data.

Device Sharing

Option 1 (Invited user and NAS on the same network): The administrator logs into "UGREEN NAS", goes to "Control Panel" > "User Management" > "Add" to create a new user account, and provides the account and password to the invited user. The invited user logs into "UGREEN NAS", searches for the device via LAN, enters the account password to activate and bind the device.

Option 2 (Invited user and NAS not on the same network): The administrator enables the UGREENlink online service, logs into "UGREEN NAS", goes to "Control Panel" > "User Management" > "Invite" to enable invitation settings, and copies the invitation link to the invited users. Invited users open the link, enter account information, and apply to access the device.

Note: UGREENlink online service is an external network access service provided by "UGREEN NAS", allowing app access without complex network settings.

Reset Network & Password

When the NAS device is on, use a pin-like object to press and hold the "RESET" hole for 5 seconds until you hear a beep. The device will not restart during the reset process. After reset, solid white network indicators will turn on, indicating the device is ready.

The reset operation does not affect stored data. After a successful reset, log in using the "admin" account with a blank password (this account is for password resets only). Follow the wizard to configure your administrator password.

Features Description

UGREENlink Service

An extranet access service provided by "UGREEN NAS" that allows remote access to the NAS device from an external network environment. Users can access data directly via PC, browser, or mobile app without complex network configuration.

M.2 Capability Extension

After installing an M.2 SSD, users can set up high-speed storage or use it as a cache to enhance read/write performance. For detailed information and installation methods, go to "UGREEN NAS" > "Help Center" > "Knowledge Center".

File Manager

A powerful tool for efficient file management, offering convenient functions for file sharing and uploading. It also supports flexible folder permission settings and remote server access for enhanced file management experience.

Sync & Backup

The sync function ensures consistent data synchronization across your device ecosystem (PCs, file servers, other Ugreen NAS devices). The comprehensive backup feature provides reliable data protection, minimizing accidental loss. Users can select backup targets like local UGREEN NAS, file servers, PCs, or phones.

Album

Seamlessly manage and share precious moments with this intuitive album application. Browse photos effortlessly, organize them by people, and create personalized albums to preserve cherished memories.

Video Center

A comprehensive film and television media service application for home users, offering an unparalleled multimedia experience. Manage your personal collection of films and TV shows, create captivating poster walls, and project content onto TVs or projectors for an immersive audio-visual adventure.

Music

A feature-rich application for music enthusiasts. Organize your music collection, create personalized playlists for any mood or occasion, and enjoy an immersive sound experience.

Notices

• Place the NAS device as illustrated in this manual. Do not turn it upside down or place it upright while operating.
• Operate the NAS in an environment with stable temperature and low humidity. Avoid direct sunlight or contact with liquids.
• In case of thunderstorms or voltage fluctuations, power off the device to prevent damage.
• Keep the device away from heat sources or humid environments to reduce fire or electric shock risks.
• Do not insert foreign objects into the NAS to prevent damage from misuse or short circuits.
• Power off the NAS device before cleaning. Use a moist wipe; do not use chemicals or spray cleaners.
• Do not drop, squeeze, violently impact, or throw the NAS.
• This device contains small parts; keep out of reach of children to prevent choking hazards.
• Do not dismantle or repair the NAS device yourself. Improper disassembly or assembly may cause electric shock or other safety hazards. Contact UGREEN customer service for repairs or replacement parts.

WARNING

• This product contains a built-in Lithium Manganese Dioxide battery. Do not dismantle, crush, squeeze, or expose it to fire.
• Do not expose this product to excessive temperatures.
• Keep this product out of reach from children. ?
• If the battery is accidentally swallowed or placed inside any part of the body, seek immediate medical attention due to severe internal burns or other hazards.
• Do not charge the battery. Replace a low battery promptly, ensuring correct polarity during replacement.
• If battery leakage occurs, avoid contact with skin or eyes. Rinse with water and seek medical attention immediately if contact occurs.
• Keep depleted batteries out of reach from children and dispose of or recycle them according to local laws and regulations.

Specifications