UGREEN NASync DXP2800 Network Attached Storage User Manual

About the UGREEN DXP2800

The UGREEN DXP2800 is a network-attached storage (NAS) device designed for home and personal users. It functions as an intelligent data management center, allowing users to store and access data via smartphones, laptops, tablets, and TVs from anywhere with network access.

Instructions Before Use

• For efficient data transmission, use a router or switch with Gigabit LAN ports or higher and connect the NAS with the included CAT7 (or higher) Ethernet cable.
• New hard drives are recommended. The NAS system will format any installed drive, erasing all existing data. Back up important data before installation.
• Only use the original or a safety-certified power adapter that meets the device's power specifications.
• Do not insert or remove hard drives while the NAS device is on. Turn off the device using the app first to prevent file loss, data corruption, or drive damage.
• Only update firmware with a stable power supply. Do NOT disconnect power during updates.
• Unbinding the device will remove all data, which cannot be retrieved. Ensure data is backed up before unbinding.

Package Contents

The UGREEN NASync DXP2800 package includes:

• 1× Network Attached Storage unit
• 1× User Manual
• 1× Warranty Card
• 2× Hard Drive Tray Keys
• 1× Power Adapter (DC 12V/5A)
• 1× Ethernet Cable (CAT7)
• Screws & Screwdriver (for 2.5-inch Hard Drive Installation)

Product Overview

The UGREEN NASync DXP2800 features a thoughtful design for accessibility and functionality.

Front Panel:

• Safety Lock: Secures the hard drive trays.
• Power Button: For turning the device on/off.
• Power Indicator: LED indicating power status.
• Network Indicator: LED indicating network activity.
• Hard Drive Indicators (DISK1, DISK2): LEDs indicating hard drive status.
• USB 3.2 Gen 2 Port: High-speed data transfer.
• Type-C USB 3.2 Gen 2 Port: High-speed data transfer.

Rear Panel:

• Magnetic Dust Mesh Filter: Helps keep the device clean.
• HDMI Port: For video output, up to 4K.
• USB 3.2 Gen 1 Port: Data transfer.
• 2× USB 2.0 Ports: For peripheral connections.
• 1× 2.5GbE Ethernet Port: High-speed network connection.
• Power Port: For connecting the power adapter.
• Reset Hole: For resetting network settings and password.
• 1× Memory Slot: (with one memory module pre-installed)
• Panel: Removable panel (loosen screws to remove) for internal access.
• 2× M.2 Slots: (optional) For M.2 SSD installation.
• QR Code: For binding the device.

Installing Hard Drives

Unlocking Hard Drive Tray

1. Use the key to unlock the hard drive tray.
2. Press the buckle to pop the handle out.
3. Pull the tray out.

Illustration: A sequence showing the key unlocking the tray, pressing a buckle to release the handle, and pulling the tray out.

Installing 3.5-inch Hard Drives

1. Flip the tray to the back.
2. Press the buckle with the "Press" icon to pull the clamp arm.
3. Place the hard drive on the tray, ensuring the four fastening pins on the tray (two on each side) align with the screw holes on the hard drive.
4. Push back the clamp arm to secure the hard drive.
5. Insert the loaded drive tray into an empty drive bay and push the handle to fasten it in place.

Illustration: Steps for installing a 3.5-inch hard drive, including flipping the tray, releasing the clamp arm, aligning the drive with pins, securing with the clamp arm, and inserting the tray into the bay.

Installing 2.5-inch Hard Drives

1. Remove the fastening pin as shown. (Note: Removed fastening pins can be attached in fixed holes near the tray covering in case they are needed for 3.5-inch hard drives.)
2. Place the drive on the tray so that the holes on the bottom of the drive align with the holes on the tray. Ensure hard drive pins face down.
3. Turn the tray upside down and tighten the screws to secure the drive in place.
4. Insert the loaded drive tray into an empty drive bay and push the handle to fasten it in place.

Illustration: Steps for installing a 2.5-inch hard drive, including removing a fastening pin, placing the drive with aligned holes, screwing it in, and inserting the tray.

Installing M.2 SSDs (Optional)

M.2 SSDs can be used as a normal storage drive or as a read/write cache to improve reading and writing performance of random data.

1. After powering off, pull the tray out to reveal the M.2 slot, located on the inner left side of the device. Pull back to release the buckle.
2. Insert the M.2 SSD into the slot. To ensure proper fit, the notch should be aligned with the corresponding ridge in the slot.
3. Gently press the lifted end and fasten the buckle after the SSD is firmly inserted.
4. Reinstall the tray and power on the NAS. After successful boot up, go to the "UGREEN NAS" app to set the SSD cache.

Illustration: Steps for installing an M.2 SSD, showing pulling out the tray, releasing a buckle, inserting the SSD with notch alignment, pressing down and fastening the buckle.

Powering On

Use an Ethernet cable to connect the NAS to a LAN port on a router. Connect the power adapter to the device, then short press the power button to turn it on.

Tip: After powering on, you can download "UGREEN NAS" then go to "Control Panel" > "Hardware & Power" to select automatic startup after powering on.

Illustration: A diagram showing the NAS connected via Ethernet cable to a router and via power adapter to a power source. The power button is highlighted.

Indicator & Buzzer Description

LED Indicators

Buzzer

Web Client—Binding & Settings

Step 1: Add Device

1. Ensure the NAS device and computer are on the same local area network (LAN), then visit the URL: find.ugnas.com.
2. The system will automatically search for devices in your current LAN.
3. Select the device you want to add and click "Connect".

Step 2: Initialize the Device

1. After adding the device, you will enter the initialization settings interface.
2. In this interface, complete the following operations:
   • Name the device: Name your device for easy identification and management.
   • Create a local administrator account: Register a local administrator account to manage the device.
   • Register and bind UGREEN Cloud account (optional): If you want to use additional functions such as UGREENlink and Quick Login, you can register and bind a UGREEN Cloud account. Otherwise, you can skip this step and use only the local account to log in.
3. After completing the above operations, check the "update system" option (required) and the "device analysis improvement plan" option (not required), then you can start using the device.

Step 3: Set up Storage Mode

Enter the "UGREEN NAS" > "Storage Manager" to set up storage mode and configure storage space.

Phones/Tablets & Other Devices—Binding & Settings

1. Application Download

Option 1: Scan the QR code on the device or below using your phone to install the "UGREEN NAS" app. (QR code symbol: ▣)

Option 2: Go to UGREEN's official website (https://nas.ugreen.com/download) to download and install the corresponding application.

2. Binding & Settings

The steps for binding and settings are identical to the Web Client instructions (Step 1: Add Device, Step 2: Initialize the Device, Step 3: Set up Storage Mode). Please refer to the "Web Client—Binding & Settings" section for detailed instructions.

RAID Modes

Device Sharing

Option 1 (Invited user and NAS are on the same network):

The administrator logs in to "UGREEN NAS" > enters "Control Panel" > "User Management" > "Add" to create a new user account, provides the account and password to the invited user. The invited user logs in to "UGREEN NAS", searches for the device via the LAN, then enters the account password to activate and bind the device.

Option 2 (Invited user and NAS are not on the same network):

Firstly, the administrator enables the UGREENlink online service, then logs in to "UGREEN NAS", enters "Control Panel" > "User Management" > "Invite" to enable invitation settings, and copies the invitation link to invited users. When invited users open the link, they enter account information, then apply to access the device.

Reset Network & Password

When the NAS device is turned on, use a pin-like object to insert and hold the "RESET" hole for 5 seconds until you hear the buzzer beeping. The device will not restart during the reset process. After the reset is complete, the solid white network indicators will turn on, indicating the device is ready for use.

The reset will not affect data stored in the hard drive. After successful resetting, you can log in to the system with the "admin" account and blank password (this account is specifically utilized for password resets). Once logged in, follow the step-by-step wizard to configure your administrator password.

Features Description

UGREENlink Service

An extranet access service provided by "UGREEN NAS", allowing users to remotely access the NAS device under an external network environment. After enabling, users can directly access data through the PC, browser, and mobile app without adjusting complicated network settings.

M.2 Capability Extension

After installing the M.2 SSD, users can set up high-speed storage or use it as a cache to enhance read/write performance. For detailed introduction and installation methods, go to "UGREEN NAS" > "Help Center" > "Knowledge Center".

File Manager

A powerful tool that efficiently manages all files on your device, offering convenient functions for file sharing and uploading. File Manager also includes other practical features like flexible folder permission settings and remote server access, enhancing the convenience of your file management experience.

Sync & Backup

The sync function guarantees consistent data synchronization between the UGREEN NAS application and your entire device ecosystem: PCs, file servers, as well as other UGREEN NAS devices. Additionally, the comprehensive backup feature offers reliable data protection, minimizing the risk of accidental loss. Users have the flexibility to select backup targets according to their specific needs, such as the local UGREEN NAS device, file server, PCs, or phones, ensuring personalized backup requirements are met.

Album

Seamlessly manage and share precious moments through this intuitive album application. Rediscover the joy of browsing through old photos as Album enables effortless navigation through an extensive media and photographic library. Album also allows organizing photos by categorizing people and creating personalized albums. Keep cherished memories preserved for a lifetime.

Video Center

Video Center is a comprehensive film and television media service application designed exclusively for home users, offering an unparalleled multimedia experience. Seamlessly manage personal collection of films and TV shows, create captivating poster walls, and easily project favorite content onto TVs or projectors. Whether it is a special moment shared with loved ones or videos of a private getaway, the Video Center promises an unforgettable audio-visual adventure.

Music

A feature-rich application tailored for music enthusiasts. With Music, easily organize and navigate through your musical collection, ensuring all your favorite tracks are at your fingertips. Craft personalized playlists to suit any mood or occasion, for a fully immersive experience in superior sound quality.

Notices

• Place the NAS device as referred to in the illustrations in this manual. Do not turn the device upside down, or place it upright while operating.
• Place the NAS in an environment with a stable temperature and low humidity. Avoid direct sunlight or any liquids coming into contact with the device.
• In the event of a thunderstorm or inconsistent voltage, power off the device to avoid potential damage.
• Keep the device away from heat sources or humid environments to reduce the risk of fire or electric shock.
• Do not insert foreign objects into the NAS to avoid damage caused by abnormal use or short circuit.
• Power off the NAS device before cleaning. When cleaning, use a moist wipe. Do not use chemicals or spray cleaners.
• Do not drop, squeeze, violently impact, or throw the NAS.
• This device contains small parts and pieces; keep it out of reach of children to prevent choking due to unintended swallowing.
• Do not dismantle or fix the NAS device by yourself. Improper disassembly and assembly may cause electric shock or other safety hazards. If repair or replacement parts and/or accessories are required, contact UGREEN customer service.

WARNING

Specifications