UGREEN NAS DXP8800 Pro

About the DXP8800 Pro

The UGREEN DXP8800 Pro is a network-attached storage (NAS) device designed for personal users, home offices, studios, and small businesses. It functions as an intelligent data management center, allowing users to store and access data via multiple terminal devices such as smartphones, laptops, tablets, and TVs, from any location with network access.

The device offers a range of multimedia applications for enjoying photos, music, and videos. It enables effortless access, sharing, and synchronization of data across devices and locations. Additionally, it includes productivity tools to enhance workflow and efficiency.

Featuring dual high-speed 10 Gigabit Ethernet ports and a PCIe expansion slot, the DXP8800 Pro boosts application performance and system functionality. Its scalable design allows for storage capacity expansion based on user needs. The device is recognized for its top-notch safety, high performance, and easy scalability, providing a next-generation data management experience.

Instructions Before Use

• For efficient data transmission, it is recommended to use a router or switch with 10-Gigabit LAN ports or higher and connect the NAS using the included Ethernet cable (CAT7 or higher).
• It is recommended to use new hard drives. The NAS system will format any installed drive, erasing all existing data. Ensure important data is backed up prior to installation.
• Use only the original power cable or a safety-certified power cable that meets the device's power specifications.
• Do not insert or remove hard drives while the NAS device is powered on. Turn off the device first via the app to prevent potential file loss, data corruption, or drive damage.
• Only update firmware with a stable power supply. Do not disconnect power during the update process.
• After unbinding the device, all data will be removed and cannot be retrieved. Ensure data is backed up appropriately before unbinding.

Package Contents

The package includes:

• 1x Network Attached Storage (NAS) unit
• 1x User Manual
• 1x Warranty Card
• 2x Hard Drive Tray Keys
• 1x Power Cable
• 2x Ethernet Cables (CAT7)
• 2x SSD Silicone Pads (for thermal conduction)
• Screws & Screwdriver

Product Overview

The DXP8800 Pro features a comprehensive set of ports and indicators:

Front Panel:

• Drive Bays (01-08): Slots for installing hard drives.
• Safety Lock: Secures the drive trays.
• Power Button: To turn the device on/off.
• Power Indicator LED: Shows the power status.
• Network Indicator LED: Shows network connectivity status.
• Hard Drive Indicator LED: Shows hard drive activity.

Rear Panel:

• Magnetic Dust Mesh Filter: Protects internal components from dust.
• PCIe Expansion Slot: For adding expansion cards.
• HDMI Port: For video output.
• USB 3.2 Gen 2 Port: High-speed data transfer port.
• 2x Thunderbolt 4 Ports: High-speed data transfer and connectivity.
• SD Card Slot: For reading SD cards.
• 2x 10GbE Ethernet Ports: For high-speed network connections.
• Power Port: Connects the power adapter.
• Reset Hole: For resetting the device.

Internal Components:

• 2x M.2 Slots (optional): For installing M.2 SSDs.
• 2x Memory Slots (one typically pre-installed): For RAM modules.

A QR code is provided on the device for binding it to the UGREEN NAS application.

Installation Procedures

Unlocking Hard Drive Tray

Use the provided key to unlock the hard drive tray. Press the buckle to release the handle, then pull the tray out.

Installing 3.5-inch Hard Drives (No Screwdriver Required)

1. Flip the drive tray to its back.
2. Press the clamp arm marked 'Press' to pull the arm outwards.
3. Place the hard drive onto the tray, ensuring the four fastening pins on the tray align with the screw holes on the drive. The hard drive pins should face down.
4. Push the clamp arm back to secure the drive in place.
5. Insert the loaded drive tray into the empty drive bay and lock it.

Installing 2.5-inch Hard Drives (Screwdriver Required)

1. Adjust the fastening pin: Use the drive tray key to move the rear end fastening pin to the fixed hole near the tray head.
2. Install the drive: Place the drive onto the tray, aligning the holes on the bottom of the drive with the holes on the tray. The hard drive pins should face down.
3. Secure the drive: Flip the tray to the back, insert screws into the designated holes, and tighten them to secure the drive.
4. Load the tray into the bay: Insert the loaded drive tray into the empty drive bay and lock it.
5. Note: When installing 3.5-inch hard drives, remember to move the fastening pin back to the rear end.

Installing M.2 SSDs (Optional)

M.2 SSDs can be used as normal storage drives or as read/write cache to improve random data read/write performance.

1. Power off the NAS device and turn it over. Loosen screws and remove the bottom panel.
2. Unscrew the M.2 fixing screws.
3. Insert the M.2 SSD into the slot in the indicated direction, then tighten the screws.
4. Peel off the protective film from the silicone pad and stick it onto the front-facing surface of the SSD, then peel off the film on the other side.
5. Reinstall the panel and power on the NAS. After successful boot-up, use the 'UGREEN NAS' app to set up the SSD cache.

Warning: To avoid data loss, please remove the SSD cache in the 'UGREEN NAS' app before removing any M.2 SSD. This provides protection if the system is using it for caching.

Installing Memory Modules

1. Power off the NAS device and turn it over. Loosen screws and remove the bottom panel.
2. Align the notch on the module's pins with the corresponding ridge in the slot. Insert the module into the slot and gently push it down to ensure it is properly seated.
3. Reinstall the panel and tighten the screws.

Installing PCIe Expansion Card

1. Power off the NAS and disconnect it from the power supply. Remove all hard drive trays.
2. Turn the NAS over, remove screws and the bottom panel, then unscrew the fixing screws at the corners of the bottom and remove the feet.
3. Turn the device to its back, remove screws securing the back ventilation cover.
4. Remove internal fixing screws securing the outer shell to the internal frame, then lift the shell off the device.
5. Remove the screw on the existing bracket. Remove the bracket and keep it for future use.
6. Insert the PCIe card into the slot, ensuring it is securely connected, then tighten the screws.
7. Reattach the outer shell, tighten internal fixing screws, attach the bottom panel and its corner screws, and finally reattach the back cover.

Tip: Before attaching the bottom panel, ensure the internal spring is correctly positioned.

Powering On

Connect the NAS to a router's LAN port using an Ethernet cable. Connect the power supply, then briefly press the power button to turn it on.

Tip: After powering on, download the 'UGREEN NAS' app and navigate to 'Control Panel' > 'Hardware & Power' to select automatic startup.

Warning: To avoid potential fires, explosions, or other electrical hazards, do NOT use non-UGREEN power adapters or uncertified power adapters.

Indicator and Buzzer Descriptions

LED Indicators

Buzzer

Binding & Settings

Web Client - Binding & Settings

Step 1: Add Device

1. Ensure the NAS device and computer are on the same local area network (LAN) and visit find.ugnas.com.
2. The system will automatically search for devices in your LAN.
3. Select the device and click 'Connect'.

Step 2: Initialize the Device

1. After adding, you will enter the initialization settings interface.
2. Name the device, create a local administrator account, and optionally register/bind a UGREEN Cloud account.
3. Check the 'Update system' option (required) and 'Device analysis improvement plan' (optional), then start using the device.

Note: If the device is not initialized, its status will be 'Not Initialized'.

Step 3: Set up Storage Mode

Navigate to 'UGREEN NAS' > 'Storage Manager' to set up storage mode and configure storage space.

Phones/Tablets & Other Devices - Binding & Settings

1. Application Download

• Option 1: Scan the QR code on the device or below to install the 'UGREEN NAS' app.
• Option 2: Download the application from the UGREEN official website (https://nas.ugreen.com/download).

2. Binding & Settings

Step 1: Add Device

1. Ensure the NAS device and your phone/computer are on the same LAN.
2. Open 'UGREEN NAS'. The system will search for devices, or you can scan the QR code on the device's bottom.
3. Select the device and click 'Connect'.

Step 2: Initialize the Device

1. After adding, you will enter the initialization settings interface.
2. Name the device, create a local administrator account, and optionally register/bind a UGREEN Cloud account.
3. Check the 'Update system' option (required) and 'Device analysis improvement plan' (optional), then start using the device.

Note: If the device is not initialized, its status will be 'Not Initialized'.

Step 3: Set up Storage Mode

Navigate to 'UGREEN NAS' > 'Storage Manager' to set up storage mode and configure storage space.

Device Sharing

Method 1 (Invited user and NAS on the same network): The administrator logs into 'UGREEN NAS', goes to 'Control Panel' > 'User Management' > 'Add' to create a new user account, and provides the account and password to the invited user. The invited user logs into 'UGREEN NAS', searches for the device via LAN, and enters the account password to activate and bind the device.

Method 2 (Invited user and NAS not on the same network): The administrator enables the UGREENlink online service, logs into 'UGREEN NAS', goes to 'Control Panel' > 'User Management' > 'Invite' to enable invitation settings, and shares the invitation link with invited users. Invited users can then fill in account information to access the device.

Note: UGREENlink online service allows external network access to the app without complicated network settings.

Reset Network & Password

With the NAS device powered on, use a pin-like object to press and hold the 'RESET' hole for 5 seconds until a beep is heard. The device will not restart during this process. After reset, the solid white network indicators will turn on, indicating readiness.

The reset operation does not affect stored data. After a successful reset, log in with the 'admin' account and a blank password (this account is for password resets only). Follow the wizard to set your administrator password.

Features Description

• UGREENlink Service: Enables remote access to the NAS from external networks via PC, browser, or mobile app without complex network configuration.
• M.2 Capability Extension: Allows installation of M.2 SSDs for high-speed storage or as a read/write cache to improve random data performance. Refer to 'UGREEN NAS' > 'Help Center' > 'Knowledge Center' for details.
• PCIe Expansion: The PCIe slot supports multi-channel independent transmission, offering increased bandwidth and optimized operational efficiency for demanding tasks like virtualization and data transmission.
• Dual 10 Gigabit Ethernet Ports: Provide high-speed, high-bandwidth network connectivity, improving efficiency and stability for large data transfers and high-load scenarios.
• File Manager: A powerful tool for efficient file management, sharing, uploading, folder permissions, and remote server access.
• Sync & Backup: Ensures consistent data synchronization across devices (PCs, file servers, other UGREEN NAS) and provides reliable data protection. Users can select backup targets based on their needs.
• Album, Video Center, Music: Integrated multimedia applications for managing and enjoying photos, videos, and music.

Notices

Placement: Position the NAS device as shown in illustrations. Do not invert or place upright during operation.

Environment: Operate in a stable temperature and low humidity environment. Avoid direct sunlight and liquids.

Power: Turn off the device during thunderstorms or voltage fluctuations to prevent damage.

Safety: Keep away from heat sources or humid environments to reduce fire/electric shock risks. Do not insert foreign objects to avoid damage or short circuits.

Cleaning: Power off before cleaning. Use a damp cloth; avoid chemicals or spray cleaners.

Handling: Do not drop, squeeze, impact, or throw the device.

Children: Contains small parts; keep out of reach of children to prevent choking.

Repair: Do not dismantle or repair the device yourself. Contact UGREEN customer service for repairs or replacement parts.

WARNING

Ingestion Hazard: This product contains a button cell battery. Swallowing can cause severe internal chemical burns in as little as 2 hours and can lead to death.

• KEEP new and used batteries OUT OF REACH OF CHILDREN.
• Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.
• Dispose of used batteries according to local regulations; do not incinerate.
• Do not force discharge, recharge, disassemble, heat above 85°C, or incinerate batteries.
• Do not short-circuit batteries.
• If a battery leaks, avoid contact with skin or eyes. If contact occurs, wash with copious amounts of water and seek medical advice.
• Use only the recommended battery type for the equipment.
• Retain original product literature for future reference.
• Dispose of properly.
• BATTERY WARNING: KEEP OUT OF REACH OF CHILDREN.
• Do not ingest batteries as it can result in a Chemical Burn Hazard.

Specifications

Important Notices

Safety Warnings:

• This product contains a lithium-manganese dioxide button cell battery. Do not disassemble, strike, crush, or incinerate it.
• Do not expose the product to high temperatures.
• Keep the product out of reach of children to ensure they stay away from the battery.
• If a battery is swallowed or placed inside any body part, seek immediate medical attention, as it can cause severe internal burns or other dangers.
• Do not charge the battery; replace it when it is low. Install the battery with the correct polarity.
• If the battery leaks, avoid contact of the leaked liquid with skin or eyes. If contact occurs, rinse with water and seek medical attention promptly.
• For disposal, keep batteries away from children and recycle or dispose of them according to local laws and regulations.
• Keep children away from batteries.
• Do not ingest batteries, as this can lead to a Chemical Burn Hazard.