UGREEN NASync DXP4800

About DXP4800

The UGREEN DXP4800 is a network-attached storage device designed for home and personal users. It functions as an intelligent data management center, allowing users to store and access data from smartphones, laptops, tablets, and TVs via network access.

Before Use

• For optimal data transmission efficiency, connect the NAS using the included Ethernet cable (CAT7 or higher) to a router or network switch with Gigabit LAN ports or higher.
• It is recommended to use new hard drives. Installing drives will format them, erasing all existing data. Ensure important data is backed up before installation.
• Use only the genuine power adapter or a safety-certified adapter that meets the device's power specifications.
• Do not insert or remove hard drives while the NAS is powered on. Use the app to power off the device first to prevent data loss, corruption, or drive damage.
• Update firmware only when stable power is supplied. Do not turn off power during the update process.
• Unbinding the device will erase all data. Ensure data is backed up before unbinding.

Package Contents

• Network Attached Storage × 1
• User Manual × 1
• Warranty Card × 1
• Hard Drive Tray Key × 2
• Power Adapter (DC 12V/10A) × 1
• Ethernet Cable (CAT7) × 2
• SSD Silicone Pads (for heat dissipation) × 2
• Screws and Screwdriver (for 2.5-inch hard drives)

Product Overview

Front Panel

The front panel features:

• Safety Lock
• Power Button
• Power Indicator
• Network Indicator
• Hard Drive Indicators (for Disk 1-4)
• USB Type-A (3.2 Gen 2) Port
• USB Type-C (3.2 Gen 2) Port
• SD Card Slot

Rear Panel

The rear panel includes:

• Magnetic Dust Mesh Filter
• HDMI Port
• USB Type-A (3.2 Gen 1) Port
• USB Type-A (2.0) Ports × 2
• 2.5GbE Ethernet Ports × 2
• Power Port
• Reset Hole

Internal Access

The device can be accessed by removing the bottom panel (loosening screws). Inside, you will find:

• M.2 Slots × 2
• Memory Slot × 1 (with one module pre-installed)

A QR code for device binding is located on the panel.

Hard Drive Installation

3.5-inch Hard Drive Installation (Tool-Free)

1. Unlock Tray: Use the key to unlock the hard drive tray, press the buckle, release the handle, and pull out the tray.
2. Prepare Tray: Turn the tray over. Pull the clamp arm by pressing the "Press" icon.
3. Mount Drive: Place the hard drive into the tray, ensuring the drive's pins align with the tray's fixed posts and screw holes. The drive's pins should face downwards.
4. Secure Drive: Lock the hard drive by pushing the clamp arm back to its original position.
5. Insert Tray: Insert the filled drive tray into an empty drive bay and secure it.

2.5-inch Hard Drive Installation (Screwdriver Required)

1. Adjust Pins: Remove the end fixed pin from the hard drive tray using the tray key and attach it to the fixed hole near the tray cover. (If switching back to a 3.5-inch drive, the pin can be moved back to the end).
2. Mount Drive: Place the drive onto the tray, aligning its four screw holes with the tray. The drive's pins should face downwards.
3. Secure Drive: Turn the tray over and use the included screws to fix the drive in place.
4. Insert Tray: Insert the filled drive tray into an empty drive bay and secure it.

M.2 Drive Installation (Optional)

M.2 SSDs can be used as standard storage drives or as a read/write cache to improve performance.

1. Access Interior: Power off the NAS and turn it over. Loosen screws and remove the bottom panel.
2. Loosen Screw: Loosen the M.2 fixing screw.
3. Insert M.2 SSD: Insert the M.2 SSD into the slot in the direction shown and tighten the screw.
4. Apply Pad: Peel off the protective film from the silicone pad and attach it to the front of the SSD. Peel off the film from the back.
5. Reassemble & Configure: Reinstall the panel and power on the NAS. After successful boot, configure the SSD cache via the "UGREEN NAS" app.

Warning: To avoid data loss, remove the M.2 SSD cache via the "UGREEN NAS" app before physically removing the M.2 SSD. Removing the SSD without removing the cache first may lead to data loss.

How to Power On

Connect the NAS to a router's LAN port using an Ethernet cable. Connect the power adapter to the device and press the power button briefly to turn it on.

Tip: After powering on, download the "UGREEN NAS" app. Navigate to "Control Panel" > "Hardware & Power" to select auto-startup after power is restored.

Warning: To prevent internal fire, explosion, or other electrical hazards, do not use power adapters other than Ugreen's or uncertified adapters.

Indicators and Buzzer

LED Indicators

Buzzer

Precautions

• Install the NAS according to the diagrams in this manual. Do not turn the device upside down or place it in an unstable position during operation.
• Place the NAS in an environment with stable temperature and low humidity. Avoid direct sunlight and liquids.
• If there are thunderstorms or unstable voltage, turn off the device's power to prevent potential damage.
• Keep the device away from heat sources and humid environments to reduce the risk of fire or electric shock.
• Do not insert foreign objects into the NAS to avoid damage from misuse or short circuits.
• When cleaning, turn off the NAS device. Use a slightly damp, clean cloth. Do not use chemical cleaners or spray cleaners.
• Do not drop, crush, subject to strong impact, or throw the NAS.
• This product contains small parts. Keep out of reach of children to prevent accidental ingestion and choking.
• Do not disassemble or repair the NAS device yourself. Improper disassembly and assembly can cause electric shock or other safety hazards. For repairs or replacement parts, contact UGREEN customer service.

Warning

• This product contains a built-in lithium-manganese dioxide battery. Do not disassemble, collide, crush, or incinerate it.
• Do not place the product in high-temperature environments. Keep out of reach of children ?‍?‍?‍?.
• If the battery is accidentally swallowed or enters the body, seek immediate medical attention.
• If you feel abnormality with the battery, replace it as it may indicate low power. Ensure correct polarity when replacing.
• If the battery leaks, avoid contact of the liquid with skin or eyes. If contact occurs, wash immediately with water and seek medical attention as soon as possible.
• When disposing of batteries, keep them out of reach of children and follow local regulations.
• The included AC power cable is specific to this electrical appliance and cannot be used with other electrical appliances.

Product Specifications

HDMI Trademark Information

HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Important Note

Information such as diagrams and values may differ from the actual product due to product updates. Always refer to your physical product. Obtain the latest manual as needed.