Reolink TrackMix Quick Start Guide

This guide provides essential information for setting up and using your Reolink TrackMix security camera. It covers unboxing, camera introduction, setup procedures for both mobile and PC, charging instructions, installation guidance, battery safety, troubleshooting common issues, and product specifications.

Camera Overview

The Reolink TrackMix features an antenna, mount, status LED, spotlight, infrared light, built-in microphone, lens, daylight sensor, PIR sensor, and power port. The status LED indicates connection status: red for failure, blue for success, blinking for standby, and solid for working.

Setup Instructions

Mobile Setup: Download the Reolink App, power on the camera, and scan the QR code on the device using the app to complete the initial setup.

PC Setup: Download and install the Reolink Client from the official website. Power on the camera, launch the client, and add the camera by inputting its UID code.

Charging the Camera

It is recommended to fully charge the battery before installation. The camera can be charged using a power adapter or the Reolink Solar Panel. The charging indicator LED shows orange while charging and green when fully charged.

Installation

Mount the camera 2-3 meters above the ground for optimal PIR sensor detection range. Install angularly for better motion detection. Avoid facing light sources or glass windows. Ensure the power port is protected from moisture. The camera is designed to operate in temperatures as low as -25°C.

Wall Mounting: Drill holes using the provided template, install the mount base with screws, and adjust the camera direction via the Reolink App or Client.

Ceiling Mounting: Similar to wall mounting, use the template and screws to install the mount base, then adjust the camera's pan and tilt.

Battery Safety

The battery is built-in and should not be removed. Use only approved chargers or Reolink solar panels. Charge and use the battery within specified temperature ranges. Keep the charging port clean and dry. Do not expose the battery to ignition sources. Dispose of used batteries according to local regulations.

Troubleshooting

Guidance is provided for common issues such as the camera not powering on, failed QR code scanning, WiFi connection problems, and unclear picture quality. For unresolved issues, contact Reolink Support.

Specifications and Compliance

Key specifications include infrared night vision up to 15 meters, auto day/night mode, and a specific field of view. Operating temperature ranges from -10°C to +55°C. The document also includes FCC compliance statements, a Simplified EU Declaration of Conformity, and information on correct product disposal and limited warranty.

For technical support, visit the Reolink support site: https://support.reolink.com

Models: TrackMix 2K Ultra HD Battery Powered Security Camera, TrackMix, 2K Ultra HD Battery Powered Security Camera, Battery Powered Security Camera, Powered Security Camera, Security Camera, Camera

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