Reolink Quick Start Guide

Content

• What's in the Box
• Camera Introduction
• Set up the Camera
• Charge the Camera
• Install the Camera
• Safety Instructions of Battery Usage
• Troubleshooting
• Specifications
• Notification of Compliance

What's in the Box

The package contains the following items:

• Camera: [Camera icon]
• Camera Bracket: [Camera bracket icon]
• USB-C Cable: [USB-C cable icon]
• Antenna: [Antenna icon]
• Reset Needle: [Reset needle icon]
• Quick Start Guide: [Document icon]
• Pack of Screws: [Screw pack icon]
• Mounting Hole Template: [Template icon]
• Hex Key: [Hex key icon]

Camera Introduction

Diagram of the Reolink Go Series G450 camera with numbered callouts:

1. Lens

2. Daylight Sensor

3. Built-in PIR Sensor

4. Built-in Mic

5. Status LED

6. Nano SIM Card Slot

* Rotate the camera's lens to find the reset hole, SIM card slot and SD card slot.

7. Reset Hole

* Press the reset button with a pin to restore camera to factory settings.

8. microSD Card Slot

9. Speaker

10. USB-C Cable

11. Battery Status LED

12. Antenna

13. Power Switch

* Please always cover the USB charging port with rubber plug after charging the battery.

Set up the Camera

Activate SIM Card for the Camera

• Choose a Nano SIM card that supports WCDMA and FDD LTE.
• Some SIM cards have a PIN code. You may use your smartphone to disable the PIN first.

? NOTE: Do not insert the IoT or M2M SIM into your smartphone.

Insert the SIM Card

Diagrams illustrating the insertion of a Nano SIM card into the camera's SIM slot, showing the correct orientation and the trimmed corner. A separate diagram shows the microSD card slot. The text notes that the SIM card slot is above the SD card slot and the gold contacts should face down. The SD card slot is below the SIM card slot and gold contacts should face up.

Diagram showing the rubber cover being pressed firmly to ensure waterproof performance after SIM/SD card insertion.

Register the SIM Card

Diagram showing the camera's power switch being turned ON.

Status Indicators:

• Wait a few seconds and a red light will be on and solid for a couple of seconds. Then, it will go out.
• A blue LED will flash for a few seconds and then go solid before going out. You will hear a voice prompt “Network connection succeeded”, which means the camera has been successfully connected to the network.

Set up the Camera on the Phone

1. Step 1 Scan to download the Reolink App from the App Store or Google Play store.
   [QR code for Reolink App download]
   Available on the App Store
   GET IT ON Google Play
2. Step 2 Turn on the power switch to power on the camera.
3. Step 3 Launch the Reolink App, click the [+] button in the top right corner to add the camera. Scan the QR code on the device and follow the onscreen instructions to finish initial setup.
   Diagram showing the Reolink App interface on a smartphone with a [+] button to add a device. Another diagram shows the camera with its QR code for scanning.

Set up the Camera on PC (Optional)

1. Step 1 Download and install the Reolink Client: Go to https://reolink.com [link] > Support > App&Client.
2. Step 2 Launch the Reolink Client, click the [+] button, input the UID code of the camera to add it and follow the onscreen instructions to finish initial setup.
   Diagram showing the Reolink Client interface on a PC with a [+] button to add a device using the UID code.

Charge the Camera

It's recommended to fully charge the camera before installing it.

• Charge the camera with a 5V power adapter (not included).
  Diagram showing the camera being charged with a 5V power adapter (not included).
• Charge the camera with the Reolink Solar Panel.
  Diagram showing the camera being charged with the Reolink Solar Panel.

Charging Indicator:

• Orange LED: Charging
• Green LED: Fully charged

? NOTE: For better weatherproof performance, please always cover the charging port with the rubber plug after charging the camera.

Install the Camera

• For better motion detection performance, it is recommended to position the camera perpendicular to the expected movement of wildlife.
• It is recommended to install the camera about 2 meters (7ft) above the ground to maximize the detection range of the PIR motion sensor.

? NOTE: Mount the camera where there are few trees to ensure better monitoring.

Install the Camera on a Surface

Diagram showing a camera bracket being mounted on a wall surface, with screw holes indicated.

Install the Camera on a Wall

If installing on a wood surface, hold the security mount in place and screw it directly into your wall. If installing on a masonry surface like stucco or brick, drill holes in a slightly angled way in accordance with the mounting hole template, then insert wall anchors before screwing the security mount into your wall.

? NOTE: Avoid using drills which could damage the bracket.

Install the Camera with Bracket

Diagram showing the camera being placed into the bracket, aligning the antenna post and charging port.

Install the Camera with Loop Strap

Diagram showing a loop strap threaded through the camera bracket and fastened to a tree.

Secure Camera and Install Antenna

Diagram showing the rubber plug on the bracket being opened, the camera secured with a hex key, and then closed firmly. Another diagram shows the antenna being installed to the camera.

Safety Instructions of Battery Usage

• The camera is not designed for running 24/7 at full capacity or around-the-clock live streaming. It's designed to record motion events and to live view remotely only when you need it. Learn useful tips on how to extend the battery life in this post https://support.reolink.com [link] /hc/en-us/articles/360006991893
• The battery is built-in, so do not remove it from the camera.
• Charge the rechargeable battery with a standard and high-quality DC 5V battery charger or Reolink solar panel. Do not charge the battery with solar panels from any other brands.
• Charge the battery when temperatures are between 0°C and 45°C and always use the -10°C to 55°C (14°F to 131°F).
• Keep the USB charging port dry, clean and free of any debris and cover the USB charging port with the rubber plug when the battery is fully charged.
• Do not charge, use or store the battery near any ignition sources, such as fire or heaters.
• Do not use the battery if it gives off an odor, generates heat, becomes discolored or deformed, or appears abnormal in any ways. If the battery is being used or charged, turn off the power switch or remove the charger immediately, and stop using it.
• Always follow the local waste and recycle laws when you get rid of the used battery.

Troubleshooting

Camera is not Powering On

If your camera is not turning on, please apply the following solutions:

• Make sure you've turned the power button on.
• Charge the battery with a DC 5V/2A power adapter. When the green light is on, the battery is fully charged.

If these won't work, please contact Reolink Support.

PIR Sensor Fails to Trigger Alarm

If the PIR sensor fails to trigger any kind of alarm within the covered area, try the following solutions:

• Make sure that the PIR sensor or the camera is installed in the right direction.
• Make sure the PIR sensor is enabled or the schedule is set up properly and running.
• Check the sensitivity settings and make sure it's set up properly.
• Make sure the battery is working.
• Reset the camera and try again.

If these won't work, please contact Reolink Support.

Unable to Receive Push Notifications

If you fail to receive any push notifications when motion is detected, try the following solutions:

• Make sure the push notification has been enabled.
• Make sure the PIR schedule is set up properly.
• Check the network connection on your phone and try again.
• Make sure the camera is connected to the Internet. If the LED indicator under the camera lens is solid red or flickering red, it means that your device disconnects from the Internet.
• Make sure you've enabled Allow Notifications on your phone. Go to the System Settings on your phone and allow Reolink App to send push notifications.

Specifications

PIR Detection & Alerts

• PIR Detection Distance: Adjustable/up to 10m (33ft)
• PIR Detecting Angle: 120° horizontal
• Audio Alert: Customized voice-recordable alerts
• Other Alerts: Instant email alerts and push notifications

General

• Operating Temperature: 0°C to 35°C
• Weather Resistance: IP64 certified weatherproof
• Size: 98 x 112 mm
• Weight (Battery included): 485g (17.1 oz)

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

? NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC RF Exposure Warning Statements:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment shall be installed and operated with minimum distance 20cm between the radiator & body.

Correct Disposal of This Product

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environment safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com [link] /warranty-and-return/.

? NOTE: We hope that you enjoy the new purchase. But if you are not satisfied with the product and plan to return, we strongly suggest that you reset the camera to factory default settings and take out the inserted SD card before returning.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com [link]. Keep out of reach of children.

End User License Agreement

By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: https://reolink.com [link] /eula/.

ISED Radiation Exposure Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) L' appareil ne doit pas produire de brouillage; (2) L' appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Radio Frequency Exposure Statement for IC

This equipment complies with IC exposure limits set forth for an uncontrolled environment. This equipment shall be installed and operated with minimum distance 20cm between the radiator & body.

Cet équipement est conforme aux limites d'exposition IC définies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec une distance minimale de 20cm entre le radiateur et la carrosserie.

Technical Support

If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com [link]

Simplified EU Declaration of Conformity

[CE mark] CE Statement

Hereby, EZTECH DIGITAL INC. declares that this device is in compliance with the essential requirements and other relevant provisions of Radio Equipment Directive (RED) 2014/53/EU. This product can be used across EU member states. This device can be used in European Union.

Specifications for EU