GOTRAX NEPHELE ELECTRIC BIKE

Congratulations on your purchase!

This user manual will help you assemble and operate your new electric bike. Be sure to read ALL OF THE INFORMATION in this manual before riding.

Note to All Riders Under 18 Years of Age:

It's very important that you get parental permission before riding your electric bicycle.

Tools Included:

4mm, 5mm Allen wrench, 13mm & 15mm open-end wrench*2, Flat Head & Phillips dual-purpose Screwdriver.

Don't Ride Until You Read This

• ALWAYS wear a helmet when riding your electric bike.
• Make sure your electric bike has a full battery before taking it out to ride.
• Always be aware of local road laws, and follow them.
• Do not ride the bike under the influence of drugs or alcohol.
• Always respect pedestrians.
• Do not ride under wet conditions. The electric bike may slide from under your feet causing injury. Wet conditions may damage the electronics and void the warranty.
• To conserve electricity, use assist mode and avoid zero starting, frequent braking, driving against the wind, carrying heavy loads including other people and riding with insufficient air pressure.

WARNING: Lithium-ion Batteries

Lithium-ion Batteries and/or products that contain Lithium-ion Batteries can expose you to chemicals including cobalt lithium nickel oxide, and nickel, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Warning Message

1. Avoid water: The electric bike is not waterproof. Electronics may be damaged due to water, and water damage is not covered by warranty. Riding in wet conditions is dangerous and may result in injury.
2. Avoid prolonged exposure to sun or rain: Avoid storage in places with high temperatures or corrosive gas.
3. Risk of injury: Whenever you ride, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.
4. Do not modify: Do not modify the product from the manufacturer's original design.
5. Obey traffic laws: Do not exceed the posted speed limit and obey all traffic laws.
6. Charging port safety: Avoid touching the charging port directly and do not let it make contact with a metal object.
7. Moving parts: Keep hands and all body parts away from moving parts while operating the electric bike.
8. Pre-ride check: Before riding, ensure all components and functions are operating correctly.
9. Braking system check: Before riding, ensure the braking system is functioning properly and all safety labels are in place.
10. Guards and covers: Before riding, ensure all axle guards, chain guards, or other covers supplied by the manufacturer are in place and in serviceable condition.
11. Tire condition: Before riding, check that the tires are in good condition, inflated properly, and have sufficient tread remaining.
12. Load rating: Never exceed the 264 lbs (120 kg) maximum load rating.
13. Age restriction: The electric bike should never be used by children under the age of 16.
14. Maximum Speed: Your electric bike accelerates to a maximum speed of 15.5 mph.
15. Insurance: Additional insurance may be required. Contact an insurance company or broker for advice.
16. Conserve electricity: Use assist mode and avoid zero starting, frequent braking, driving against the wind, carrying heavy loads, and riding with insufficient air pressure.

Frame Size Guidance

For safe and comfortable riding, there should be a clearance of at least 1-3 inches between the crotch and the top tube of the bicycle frame when the rider straddles the bicycle with both feet flat on the ground.

[Diagram: Illustration showing a person standing over a bicycle, with a measurement indicating 1-3 inches clearance between the crotch and the top tube.]

Helmet Usage

ALWAYS WEAR A HELMET IT COULD SAVE YOUR LIFE!

A properly fitting, CPSC approved, bicycle helmet should be worn at all times when riding your bicycle. If carrying a passenger (using an approved child safety seat), the passenger must also wear a helmet.

The correct helmet should:

• Be comfortable
• Be lightweight
• Have good ventilation
• Fit correctly
• Cover the forehead
• Be securely fastened on the rider.

[Diagram: Two illustrations showing correct and incorrect helmet fit. Correct shows forehead covered, incorrect shows forehead exposed.]

FCC REGULATIONS

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Unpacking and Product Specs

Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping. You should find each of these items in your box:

[Image Description: Three items are shown: 1. The GOTRAX ELECTRIC BIKE. 2. The BATTERY CHARGER. 3. Tools including wrenches, screwdriver, footrest, and front axle.]

Product Specifications

Get To Know Your E-Bike

[Diagram: An illustration of the GOTRAX Nephele electric bike with various parts labeled. The labels are:]

• Instrumentation: Located on the handlebars, likely displaying speed, battery level, etc.
• Reflector: Mounted on the handlebars.
• Bell: Located on the handlebars for signaling.
• Brake handle: Controls the braking system.
• Riser: The vertical tube connecting the handlebars to the frame.
• Saddle: The seat of the bicycle.
• Battery: Mounted on the frame, providing power.
• Racks: Located at the rear of the bike for carrying items.
• Tail light: Located at the rear for visibility.
• Headlight: Located at the front for illumination.
• Forks: The part of the frame holding the front wheel.
• Front Wheel: The front wheel of the bicycle.
• Disc Brake: Braking mechanism on the wheel.
• Fenders: Protect from mud and water spray.
• Footsteps: Footrests for the rider.
• Chain Tray: Protects clothing from the chain.
• Motor: Located in the wheel hub or crank, provides power.
• Parking Rack: A stand to keep the bike upright when parked.

Install Front Mudguard, Front Light

Step 1: Prepare the front mudguard.

[Image: The front mudguard is shown.]

Step 2: Secure the front mudguard and headlights to the frame. (Screws are already installed on the frame; simply remove the screws to install.)

[Image: A hand is shown attaching the mudguard and headlights to the front fork using a screwdriver.]

Step 3: Secure the front mudguard bracket to the frame. (Screws are already installed on the frame; remove the screws to install.)

[Image: A hand is shown attaching the mudguard bracket to the frame near the fork.]

Front Wheel Installation

Step 1: Remove the brake caliper protector.

[Image: A protective cover is being removed from the brake caliper.]

Step 2: Locate the front wheel axle core.

[Image: The axle core for the front wheel is shown.]

Step 3: Remove one nut and washer from one side, then insert the axle core into the front wheel.

[Image: A hand is shown removing a nut and washer from the axle, then inserting it into the wheel hub.]

Step 4: Slowly insert the front wheel into the front fork, and install the brake pads into the brake caliper. Pay attention to the placement of the washers; the washer positions are as shown in the diagram.

[Image: The front wheel is being inserted into the fork, with an arrow indicating brake pad placement.]

Step 5: Pay attention to the installation position of the washers, as shown in the diagram.

[Image: Close-up showing the correct placement of washers on the axle.]

Step 6: Use a 15mm open-end wrench to tighten both nuts on both sides. Please note: the washers should be positioned as shown in the diagram, and the anti-rotation hook washer must be installed in the specified location on the front fork.

[Image: A wrench is shown tightening a nut on the front wheel axle.]

Handlebar Installation

Step 1: Open the stem quick-release clamp.

[Image: A hand is shown opening the quick-release clamp on the handlebar stem.]

Step 2: Insert the valve stem and handlebars. (Note: this step can only be done when the stem is folded down).

[Image: The handlebar assembly is being inserted into the stem, with an arrow indicating insertion.]

Step 3: Then, tighten the stem quick-release clamp. (Note: this step can only be done when the stem is folded down).

[Image: A hand is shown tightening the quick-release clamp.]

Step 4: Note: Insert the minimum safety line completely into the handlebar stem.

[Image: An arrow points to a line on the stem indicating the minimum insertion depth.]

Step 5: Lift the stem upward, place the folding bolt into the stem locking groove, and then press down on the folding handle to secure it. (Note: Before riding, ensure that the folding mechanism is securely locked in place).

[Image sequence: Shows lifting the stem, inserting the bolt, and pressing the handle to secure.]

Folding the Bicycle Frame

Step 1: Open the folding handle.

[Image: A hand is shown opening the main folding handle on the frame.]

Step 2: Pull out the folding locking bolt.

[Image: A hand is shown pulling out a locking bolt.]

Step 3: Pull the folding locking bolt upwards.

[Image: A hand is shown pulling the bolt upwards.]

Step 4: While pulling the folding locking bolt, fold the front and rear wheels together (adjust the crank so that it does not interfere with the folding angle).

[Image: The bike is shown being folded, with an arrow indicating crank adjustment.]

Pedal Installation and Folding

Prepare the pedal and wrench, and distinguish the left ('L') and right ('R') pedal. 'R' represents the right side, and turn clockwise to lock the right pedal. 'L' represents the left side, and turn counterclockwise to lock the left pedal. The pedal can be folded by pressing inward and lifting up.

[Image sequence: Shows attaching pedals with a wrench and then folding them.]

Saddle Installation/Adjustment

Step 1: Open the seatpost quick-release lever.

[Image: A hand is shown opening the quick-release lever on the seatpost.]

Step 2: Insert the seatpost into the desired comfortable riding height. If it's tight, you can rotate the seatpost while pushing it downward.

[Image: The seatpost is being inserted into the frame, with an arrow indicating downward movement.]

Step 3: Rotate the saddle to the comfortable riding angle, and tighten the seatpost quick-release clamp.

[Image: A hand is shown adjusting the saddle angle and tightening the clamp.]

Step 4: Push up the seat folding handle to flip the folding seat.

[Image: A hand is shown operating the seat folding mechanism.]

Step 5: Use a 15mm open-end wrench to loosen the screw for adjusting the saddle's forward and backward height and angle. Adjust it to the desired angle and then tighten the screw.

[Image: A wrench is shown adjusting a screw on the seatpost clamp.]

Step 6: Note: The minimum safety insertion line must be inserted into the seatpost.

[Image: An arrow points to a line on the seatpost indicating minimum insertion depth.]

Battery Removal

Step 1: [Action related to battery access]

[Image: Hand interacting with the battery compartment.]

Step 2: [Action related to battery lock/key]

[Image: Key being turned in the battery lock.]

Step 3: Flip the seat forward to fold it, unplug the power output connector, rotate the battery lock key to the unlock position, and lift the battery upward to remove it.

[Image: Hand lifting the battery out of its housing.]

Startup Precautions

When you receive the bicycle, the power output cable is disconnected, and the battery output switch is turned off. You need to insert the power output cable and rotate the key to open the power output before you can power it on and use it.

[Image sequence: Shows connecting the power cable and turning the battery key.]

Charge Your E-Bike

You can also charge your battery installed in the bike using the exterior charging port.

[Image: The GOTRAX electric bike is shown with the charging port and charger connected.]

1. Locate the charging port.
2. Plug one side of the charger into the charging port and plug the other into an outlet.
3. A red light indicates the battery is charging; green indicates the battery is full.
4. Charging Time: 5.5 hours.

Charge Your E-Bike: Method 2

Remove the battery, plug one end of the charger into the battery and the other end into the power supply. Red light shows the battery is charging and the green light means the battery indicates a full charge.

[Image sequence: Shows the battery being charged separately, with indicator lights.]

Function Instructions

Bell: To ring the bell, push your fingers downward.

[Image: Hand pressing the bell button.]

Power On & Lights: Turn the key to the right one notch to power on. The instrument panel will illuminate. Turn it right again to turn on the headlights and tail lights (the tail lights will flash when braking). Reverse the rotation to turn them off.

[Image sequence: Shows turning the key and operating the lights.]

Battery Indicator: When the battery is fully charged, it will display 4 bars of charge. When there is only one bar remaining or it is blinking, it indicates low battery and requires timely charging.

[Image: Close-up of the battery indicator showing charge levels.]

Throttle Operation: When starting the throttle, press the brake lever once to release the P (Parking) mode before turning the throttle to start the motor.

[Image: Hand operating the throttle and brake lever.]

Tire Inflation Instructions

Tires and Tubes

After assembling your bike, it will be necessary to inflate the tires. Check the sidewall of the tire for the correct tire pressure (PSI) and inflate tires accordingly with a MANUAL BICYCLE PUMP. Improper inflation is the biggest cause of tire failure. Due to the slightly porous nature of bicycle inner tubes, it is normal for your bike tires to lose pressure over time. For this reason, it is critically important to maintain the proper tire inflation on your bike.

1. Your bicycle has been equipped with tires which the bike's manufacturer felt were the best balance of performance and value for the use for which the bike was intended. The tire size and pressure rating are marked on the sidewall of the tire.

CAUTION: Pencil type automotive tire gauges and gas station air hose pressure settings can be inaccurate and should not be relied upon for consistent, accurate pressure readings. Instead, use a high quality dial gauge.

WARNING: NEVER INFLATE A TIRE BEYOND THE MAXIMUM PRESSURE MARKED ON THE TIRE'S SIDEWALL. EXCEEDING THE RECOMMENDED MAXIMUM PRESSURE MAY BLOW THE TIRE OFF THE RIM, WHICH COULD CAUSE DAMAGE TO THE BIKE AND INJURY TO THE RIDER AND OTHERS. THE BEST WAY TO INFLATE A BICYCLE TIRE TO THE CORRECT PRESSURE IS WITH A BICYCLE PUMP. NEVER USE A SERVICE STATION AIR HOSE TO INFLATE A BICYCLE TIRE. IT IS DESIGNED FOR LARGER TIRES AND IT CAN EXCEED THE RECOMMENDED MAXIMUM PRESSURE AND IT MAY BLOW THE TIRE OFF THE RIM.

2. The tire valve allows air to enter the tire's inner tube under pressure, but doesn't let it back out unless you want it to. There are primarily two kinds of bicycle tube valves: The Schraeder Valve and the Presta Valve. The bicycle pump you use must have the fitting appropriate to the valve stems on your bicycle. The Schraeder is like the valve on a car tire; this is the type of valve stem you should have on your bike. To inflate a Schraeder valve tube, remove the valve cap and push the air hose on your bike. To inflate a Schraeder valve tube, remove the valve cap and push the air hose or pump fitting onto the end of the valve stem. To let air out of a Schraeder valve, depress the pin on the end of the valve stem with the end of a key or other appropriate object.

[Diagram: Illustrations of a Schraeder Valve and a Presta Valve.]

Maintenance & Repair

Correct routine maintenance of your new bike will ensure a longer life for your bike and a safer ride for you. Every time you ride your bike, its condition changes. The more you ride, the more frequently maintenance will be required. We recommend you spend a little time on regular maintenance tasks. The following schedules will assist you in knowing what tasks need to be performed and how often. If you have any doubts about your abilities to accomplish these tasks, we recommend you take your bike to a professional bicycle mechanic periodically to have them done.

Schedule 1 - Lubrication

Note: The frequency of maintenance should increase with use in wet or dusty conditions. Do not over lubricate; remove excess lubricant to prevent dirt build-up. Never use a degreaser to lubricate your chain (WD-40™).

Schedule 2 - Service Checklist

NOTE: Many instructions for adjustments can be found in the assembly portion of this manual.

NOTE: OWNERS ARE RESPONSIBLE FOR ALL MAINTENANCE AND SERVICE OF THE BICYCLE. FAILURE TO DO SO MAY VOID YOUR WARRANTY, CAUSE DAMAGE TO YOUR BIKE OR ITS COMPONENTS, AND MAY CAUSE AN ACCIDENT.

Basic Operations/Modes

1. Power Assist: Turn the key to power the bike. The motor will automatically engage when you start pedaling and disengage when you stop.
2. Throttle Assist: Turn the key to power the bike. Press the brake lever once to release the P (Parking) mode. Twist the right grip to engage the throttle. The motor will power the bike until you release the grip.
3. Unassisted Riding: Without powering the bike, you may still ride the bike like a traditional, non-electric bicycle.

Battery Information

Before using the charger, locate the voltage selector switch (li-ion chargers only) on the back of the charger. Select either 115 volts or 230 volts depending on your country of residence. Using the wrong voltage setting will permanently damage the charger and/or electrical components on the hybrid electric bicycle.

BATTERY ASSEMBLY

1. Use the matching charger.
2. Insert the round plug into the E-Bike first and then insert the charger plug into the electrical socket.
3. A red light indicates the battery is charging.
4. A green light indicates the battery is fully charged.
5. The Key lock position will vary from model to model.
6. The battery is removable; the battery can be charged attached to the E-Bike or pulled out and charged separately.

CHARGING THE BATTERY

1. When using the charger for the first time, carefully check whether the rated output voltage of the charger is consistent with the battery voltage and check whether the charger input voltage is consistent with the grid voltage.
2. When charging, first put the charger in a ventilated place, then insert the charger output plug into the charging port. Plug the electrical power plug into the 100-240V 50/60Hz AC Power Supply. Be sure to keep the input plug in contact with the AC outlet.
3. After charging, the input plug of the charger shall be pulled out first, and then the output plug connected with E-Bike shall be pulled out. Do not leave the charger plugged in.

Precautions for Battery Protection

1. Do not place anything on the battery and charger when charging, otherwise the charger may overheat and cause serious damage.
2. Only use the charger supplied by the original factory to charge the battery; if you use a different charger, your battery will be disqualified from warranty.
3. You can charge your battery at any time if the battery loses power.
4. If you do not use or charge your battery for an extended period of time, battery performance will decrease. If you do not plan to ride your bike for an extended period of time, it is recommended to plug in and charge the battery Insert Care/Maintenance section an extended period every 4-6 weeks.
5. Protection can make your battery maintain about 80% of its capacity after more than 500 cycles. But overall decline is inevitable.
6. If the battery remains in a status not charged for a long time, it will lead to permanent loss of performance.
7. If you want to store your battery for an extended period, please store and discharge it in a cool and dry place.
8. Keep the temperature between 50-70°F and avoid direct sunlight. Take the battery out for charging every 30 days.
9. Do not intentionally short-circuit the battery, which will cause very serious damage and void the warranty.
10. Dispose of your batteries responsibly. Research local recycling regulations.
11. If you have questions about battery use, maintenance, or storage, please contact customer service.
12. Only use the battery supplied with this electronic bike.
13. Never charge a lithium battery unsupervised.

Warranty

Please contact our customer service team if you are experiencing problems or need more detailed information.

US team after-sales email: support@gotrax.com

CA team after-sales email: canada@gotrax.com

1. Users should operate in accordance with the product manual. In case of any performance fault caused by production quality, the company shall perform the obligations of the three guarantees in accordance with the provisions of relevant laws and regulations of the state.
2. The company is still responsible for the after-sales service of the faults beyond three guarantees and the major components in the three guarantees, but there will be a cost for repair.
3. If the battery replacement is over the warranty time, the company will supply the battery at factory price. To ensure safety, and avoid pollution.
4. We do not cover physical damage due to negligent care and extreme riding.

Official Websites:

(US) WWW.GOTRAX.COM

(CA) www.gotraxcanada.com

Social Media:

#RideGOTRAX

[Twitter ?] [Instagram ?] [Facebook ?] [YouTube ▶️]

US Distributor:

GOLABS, INC

GOTRAX.com

2201 Luna Rd.

Carrollton, TX 75006

CA Distributor:

Tao Motor Canada Inc.

170 Bartor Road, Unit 1 North York,

Ontario M9M 2W6,

Canada.