GOTRAX Endura II Electric Bike User Manual

Don't Ride Until You Read This:

• Helmet: ALWAYS wear a helmet when riding your electric bike. ⛑️
• Battery: Make sure your electric bike has a full battery before taking it out to ride. ?
• Laws: Always be aware of local road laws, and follow them. ⚖️
• Impairment: Do not ride the bike under the influence of drugs or alcohol. ?
• Pedestrians: Always respect pedestrians. ?
• Wet Conditions: Do not ride under wet conditions. The electric bike may slide from under your feet causing injury. Wet conditions may damage the electronics and void the warranty. ?️

WARNING: Lithium-ion Batteries and/or products that contain Lithium-ion Batteries can expose you to chemicals including cobalt lithium nickel oxide, and nickel, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Warning Message

1. Water: Avoid water. The electric bike is not waterproof. Electronics may be damaged due to water, and water damage is not covered by warranty. Riding in wet conditions is dangerous and may result in injury.
2. Exposure: Avoid prolonged exposure to sun or rain and avoid storage in places with high temperatures or corrosive gas.
3. Abuse: GOTRAX does not cover physical damage due to negligent care and extreme riding.
4. Riding Risk: Whenever you ride the GOTRAX Electric Bike, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.
5. Modification: Do not modify the product from the manufacturer's original design.
6. Traffic Laws: Do not exceed the posted speed limit and obey all traffic laws.
7. Charging Port: Avoid touching the charging port directly and do not let it make contact with a metal object.
8. Moving Parts: Keep hands and all body parts away from moving parts while operating the electric bike.
9. Pre-Ride Check: Before riding, be sure to check the electric bike over and make sure it is operating correctly before each use.
10. Braking System: Before riding, be sure to check that the braking system is functioning properly; also, check that all safety labels are in place and you understand the safety warnings.
11. Guards: Before riding, be sure that any and all axle guards, chain guards, or other covers supplied by the manufacturer are in place and in serviceable condition.
12. Tires: Before riding, be sure that the tires are in good condition, inflated properly, and have sufficient tread remaining.
13. Load Rating: Never exceed the 264 lbs (120 kg) maximum load rating.
14. Age Restriction: The electric bike should never be used by children under the age of 16.
15. Maximum Speed: The electric bike's maximum speed is 15.5 mph.
16. Insurance: Additional insurance may be required to cover situations encountered while riding an electric bike. Contact an insurance company or broker for advice and consultation.
17. Conserve Electricity: To conserve electricity, use assist mode and avoid zero starting, frequent braking, driving against the wind, carrying heavy loads including other people, and riding with insufficient air pressure.

Correct Frame Size: For safe and comfortable riding, there should be a clearance of at least 1-3 inches between the crotch and the top tube of the bicycle frame, while the rider straddles the bicycle with both feet flat on the ground.

Unpacking and Product Specs

Remove all packaging material and inspect each item for any accidental damage that may have occurred during shipping. You should find the following items in your box:

• 1. ELECTRIC BIKE
• 2. TOOLS: (2) LARGE WRENCH, (4) ALLEN WRENCHES, (1) SCREWDRIVER
• 3. BATTERY CHARGER

Get to Know Your E-Bike

Identify the key components of your GOTRAX Endura II Electric Bike:

• Front Light
• Suspension Fork
• LED Display
• Disc Brake
• Stem
• Battery
• Charger Port
• Seat Post
• Saddle
• Motor
• Crankset
• Wheel Chain
• Pedals
• Tire

Installing the Handlebar

1. Use tools to loosen screws from fasteners. Insert the handlebar into the fork tube.
2. Adjust the handlebar to the appropriate angle and lock the screw fixing the handlebar. Ensure the handle is centered and fixed.
3. Adjust the vertical angle between the transverse handle and the front wheel, and lock the fixing rod screws.
4. Use the tools to lock the rod retainer screws.

Adjusting the Seat Tube

1. Push the saddle down.
2. Open the folder of the seat tube.
3. Adjust and rotate the seat.
4. Finally, lock the folder.

Installing Pedals

1. Please check the 'L' (left) and 'R' (right) marks on the pedals.
2. Take the wrench from the tool box.
3. 'R' means it should be installed on the right side; 'L' means it should be installed on the left side.
4. Tighten the nut counterclockwise.

Installing Front Fender and Headlight

1. Use screws to lock the front fender and headlight.
2. Use screws to lock the left bracket of the front fender.
3. Use screws to lock the right bracket of the front fender.

Installing the Front Wheel

1. Fixed wheel front fork.
2. The front fork is aligned to both ends of the bearing. The disc brake is on the left.
3. Install the quick release and then tighten well.
4. Twist the wrench upward to check the operation of the wheel.

Removing the Battery

1. Open the battery key.
2. Take the battery out.
3. After taking out the battery.
4. Remove the battery.

Charge the Battery

1. Take out the battery.
2. You can take the battery to your company or home to charge it.
3. Plug one end of the charger into the battery and the other end into the power supply.
4. A red light indicates the battery is charging; a green light indicates the battery is fully charged.

LED Console S810

Model: 810-C

Operating Voltage: DC24V / DC36V / DC48V

Functions:

• Power Switch (Electric On/Off)
• Battery Level Indicators
• Three-Gear Motor Power Control
• Light Switch
• Auto-Hibernation after 10min Standby

Console Operation:

• Start: Press and hold the ON/OFF button for 2-3 seconds to power on/off. ?
• Battery Level Indicators: When the battery is fully charged, 4 power indicators are on. Indicator lights turn off one by one as power decreases. When the battery is low, the last indicator light flashes continuously, indicating the need to charge. ⚡
• Gear Setting: Boot default is 0 gear. Gear indicator has no light indication, meaning the motor has no power output. Press the MODE button to cycle through gears: LOW (low speed), MED (medium speed), HIGH (high speed). Pressing the MODE button a fourth time turns off the gear indicator and switches to gear 0. ⚙️
• Light Control: In the power-on state, press and hold the LIGHT button for 2-3 seconds to turn on the headlights. Press and hold the LIGHT button again for 2-3 seconds to turn off the headlights. ?
• Turn on/off Battery Power: The battery is powered off when received. Press the "Black Button" at the bottom of the battery to turn it on.

Battery Information

Before using the charger, locate the voltage selector switch (li-ion chargers only) on the back of the charger. Select 115 volts or 230 volts depending on your country of residence. Using the wrong voltage setting will permanently damage the charger and/or electrical components.

Battery Assembly:

1. Use the matching charger.
2. Insert the round plug into the E-Bike first, then insert the charger plug into the electrical socket.
3. A red light indicates the battery is charging. ?
4. A green light indicates the battery is fully charged. ?
5. The lock position will vary from model to model.
6. The battery is removable and can be charged attached to the e-bike or pulled out separately.

Charging the Battery:

1. When using the charger for the first time, check if the charger's rated output voltage is consistent with the battery voltage and if the charger's input voltage is consistent with the grid voltage.
2. When charging, place the charger in a ventilated area, then insert the charger output plug into the charging port. Plug the electrical power plug into the 100-240V 50/60Hz AC Power Supply. Ensure the input plug remains in contact with the AC outlet.
3. After charging, pull out the input plug of the charger first, then pull out the output plug connected to the electric bike. Do not leave the charger connected to the power socket for extended periods without charging.

Precautions for Battery Protection:

1. Do not place anything on the battery and charger when charging, as this may cause overheating and serious consequences.
2. Use only the charger supplied by the original factory. Using a different charger will disqualify the battery from warranty.
3. You can charge your battery at any time if it loses power.
4. Failure to charge in time will gradually reduce the battery's performance and service life.
5. Protection features can help maintain about 80% of the battery's capacity after more than 500 charges, but overall decline is inevitable.
6. Leaving the battery in a state of power loss for a long time will lead to permanent performance loss.
7. To store the battery for a long time, store it in a cool and dry place. Discharge it periodically.
8. Keep the temperature between 10-21°C and avoid direct sunlight. Take the battery out for charging every 30 days.
9. Do not intentionally short-circuit the battery, as this will cause very serious consequences.
10. After the battery life has reached its end, dispose of batteries responsibly by researching local recycling regulations. ♻️
11. For questions about battery use, maintenance, or storage, contact customer service.

Troubleshooting & Warranty

Please contact the GOTRAX customer service team if you are experiencing problems or need more detailed information.

US team after-sales email: support@gotrax.com

CA team after-sales email: canada@gotrax.com

1. Users should operate in accordance with the product manual. In case of any performance fault caused by production quality, GOTRAX shall perform its obligations of the three guarantees in accordance with relevant laws and regulations.
2. GOTRAX remains responsible for after-sales service for faults beyond the three guarantees and for major components within the three guarantees, though repair costs may apply.
3. If a battery replacement is needed after the warranty period, GOTRAX will supply the battery at factory price to ensure safety and avoid pollution.