GOTRAX G Pro Electric Scooter

Congratulations on your purchase!

This user manual will help you assemble and operate your new Electric Scooter. Be sure to read ALL OF THE INFORMATION in this manual before riding.

NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE: It's very important that you get parental permission before riding your Electric Scooter.

Important Safety Information

Don't ride until you read this:

• ⛑️ ALWAYS wear a helmet when riding your Electric Scooter.
• ? Make sure your scooter has a full battery before taking it out to ride.
• ⚖️ Always be aware of local road laws, and follow them.
• ? Do not ride the scooter under the influence of drugs or alcohol.
• ? Always respect pedestrians.
• ?️ Do not ride under wet conditions. The scooter may slide from under your feet causing injury. Wet conditions may damage the electronics and void the warranty.

Warning Message:

1. Avoid water: The scooter is not waterproof. The electronics may be damaged due to water, and this damage is not covered by our warranty. Riding in wet conditions is also very dangerous and may result in injury.
2. Abuse: Physical damage due to negligent care and extreme riding is not covered.
3. Risk of Injury: Whenever you ride the GOTRAX electric scooter, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.
4. Do not modify the product from the manufacturer's original design.
5. Keep hands and all body parts away from moving parts while operating the scooter.
6. Before riding: Be sure to check the scooter over and make sure it is operating correctly before each use.
7. Before riding: Be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings.
8. Before riding: Be sure that any and all axle guards, chain guards, or other covers or guards supplied by the manufacturer are in place and in serviceable condition.
9. Before riding: Be sure to check that the tires are in good condition, properly inflated, and have sufficient tread remaining.
10. Never exceed the 220 lb (100 kg) maximum load rating.
11. The electric scooter should never be used by children under the age of 16.
12. Maximum Speed: Your electric scooter has a maximum speed of 15.5 mph.

Unpack Your Scooter

You should find each of these items in your box:

• 1. Electric Scooter
• 2. Approved Power Adapter / Charging Unit
• 3. 3mm Allen Wrench
• 4. Tire Pump Extender
• 5. 4 Screws

[Diagram showing the contents of the box: The electric scooter (1), a power adapter unit with cables (2), an L-shaped Allen wrench (3), a slender tube with a valve connector (4), and four screws (5).]

Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping.

Get to Know Your Scooter

The electric scooter comes partially assembled.

[Diagram labeling the parts of the electric scooter: Handbrake (with bell), Headlight, Tiller, Headset Handle, Side Reflector, Front Hub Motor, Disk Brake, Rear Wheel, Accelerator (right thumb throttle), Display, Console, Switch Button, Folding Mechanism, Tail Light.]

SPECIFICATIONS

Assemble Your Scooter

1. Straighten the tiller and lift the tiller upright.
2. Press the folding lever as shown to lock the tiller.
3. Insert the exposed cable into the tiller, then insert the console into the tiller. Use the tool and screws to lock the console into place.

Charge Your Scooter

Before using the scooter, you must fully charge the battery.

1. Open the rubber charging port cover.
2. Insert the charging plug into the port.
3. The charger box will show a green light when fully charged and a red light when charging.
4. When charging is complete, cover the charging port to keep it clear of dust and debris.
5. Charging Time: 5-6 hours.

Charging Requirement: Charge your scooter in conditions between 32°F and 104°F.

Scooter Console Functions

Display Lock

• Power On/Off: Long press the power button.
• Headlight: Hold the "+" button for 3 seconds to turn the headlight on/off. The taillight also functions as a brake light; it will flash when the hand brake is held while the scooter is on.
• Unlock Display Lock: The default password is 000. Press the "+" button to input 0, press the power button to confirm. Repeat for the second and third 0s. Then press the power button twice to unlock.
• Set Your Own Code: Press the "-" button and the "Power button" together for 10 seconds. Use the "+" button to input the first digit of your code, then press the power button to set it. Repeat for the second and third digits. After the 3-digit code is displayed, press the power button twice to unlock. (Note: Take a photo of your code after setting it.)

Switch Gear

• The default gear is Gear 1 (display shows L1). Max speed for Gear 1 is 9.5 MPH. Pressing the "+" button switches to Gear 2, with a max speed of 15.5 MPH.
• Cruise Control: Press the throttle for 8 seconds to activate Cruise Control. Deactivate by holding the hand brake.
• Push Assist Mode: Hold the "-" button while walking the scooter to activate push assist mode. The scooter will move at 3 KM/H, making it easier to push forward.
• Cancel Display Lock: Long press the "+" button and the "Power button" together for 10 seconds. A success sound will indicate it's canceled.

Using the Anti-Theft Device

At the bottom of the stem is a built-in anti-theft device consisting of a steel cable lock with a numerical code.

Components:

• 1. Locking head
• 2. Anti-theft cable
• 3. Anti-theft cable storage space
• 4. Lock
• 5. Locking button
• 6. Dials
• 7. Code reset button

[Diagram of the anti-theft device showing numbered parts: a locking head (1), the cable (2), storage space (3), the lock mechanism (4), a locking button (5), dials (6), and a code reset button (7).]

How to unlock the anti-theft combination lock:

1. Unlock with the default code 0000.
2. Slide the reset button to the right (SET mode).
3. Set a new code by turning the dials. (Please shoot a photo of your new code.)
4. Slide the reset button to the left.

To attach the scooter to a fixed support:

1. Enter the safety code.
2. Pull out the anti-theft cable.
3. Insert the cable head into the lock hole.
4. Turn the dials to lock the anti-theft device.

To remove the scooter from a fixed support:

1. Enter the safety code.
2. Press the unlock button.
3. Pull the cable head out of the lock.
4. Pull the cable back into the stem tube.

After use, push the anti-theft device cable into the stem tube and secure the cable head in the storage bracket to prevent it from hanging down or getting caught in the wheel.

Riding Tips

1. Start riding with one foot on the platform and one foot on the ground. Use your ground foot to push off, and simultaneously press the throttle button to begin movement.
2. Press the handbrake to slow down or stop.
3. The scooter performs best on smooth surfaces like carparks, smooth roads, footpaths, and bike lanes.
4. Always clean your scooter (wheels, platform, etc.). It is a machine and requires maintenance.
5. Do not press the throttle while walking with the scooter beside you.
6. Be aware of the terrain you are riding on; watch out for curbs and obstacles.

Putting Your Scooter Away/Folding

Before folding, ensure the scooter is powered off.

Folding: Ensure the electric scooter is powered off. Press the lock buckle as shown and pull down the lever. Fold the tiller down towards the rear fender and lock the tiller hook to the fender hook buckle.

Unfolding: Unhook the tiller hook from the fender hook. Pull the tiller upwards and lock the locking device on the bottom of the tiller by pulling the clamp towards the tiller. Test the tiller before riding to ensure it is locked securely.

[Diagram 1: Scooter in upright position. Diagram 2: Scooter folded.]

Maintenance & Repair

Regular cleaning and maintenance will extend the life of your electric scooter.

Cleaning and Storage: If the scooter is dirty, wipe it clean with a soft damp cloth.

Brake Adjustments & Service: If brake adjustments or service are needed, contact the GOTRAX customer service team. Do not attempt to repair the scooter yourself, as this can void your warranty and risk damaging the scooter.

Tires: If tire pressure is low, inflate to the recommended PSI on the side of the tire. Recommended PSI: 50.

DO NOT use alcohol, gasoline, kerosene, or other corrosive chemical solvents to clean the scooter, as they can severely damage its appearance and structure. Do not use a pressure washer, as it may also damage the electronics.

Storage: When not in use, store the scooter in a dry and cool location. Avoid storing the scooter outdoors, as sun exposure can damage its appearance and wear down the battery and tires.

Battery Information

Only use the approved GOTRAX power adapter to charge your scooter. Using other adapters may cause a risk of fire and damage to equipment.

Improper disposal of used batteries can seriously pollute the environment. Please comply with local disposal regulations.

Store your scooter and power adapter in conditions between -4°F and 122°F.

Warning: Risk of Fire - No User Serviceable Parts. Prolonged exposure to UV Rays, Rain, and the Elements may damage enclosed materials. Store indoors when not in use.

Troubleshooting & Warranty

Troubleshooting

GOTRAX user manuals are frequently updated at GOTRAX.com. GOTRAX reserves the right to update and change manuals online.

Please contact the GOTRAX customer service team if you are experiencing problems or need more detailed information. They can be reached at GOTRAX.com.

Warranty

For warranty information, please visit GOTRAX.com.

GOTRAX

WWW.GOTRAX.COM

#RideGOTRAX

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GOLABS, INC

GOTRAX.com

2201 Luna Rd.

Carrollton, TX 75006