GoTrax Manuals & User Guides

GoTrax is a prominent name in the personal electric transportation industry, known for its wide range of affordable and reliable electric rideables. Established in 2017 and based in Carrollton, Texas (under Golabs Inc.), the brand aims to push the boundaries of eco-friendly commuting.

Their product portfolio includes electric scooters for adults and children, hoverboards with self-balancing technology, and various electric bicycles ranging from folding commuters to off-road models. GoTrax focuses on making green transportation accessible, offering products that combine fun, functionality, and modern safety features.

• How do I contact GoTrax Customer Support?

  You can reach the GoTrax support team via email at Support@gotrax.com or by phone at 1-844-446-8729.

• What maintenance is required for GoTrax electric scooters?

  Regularly check tire pressure, ensure all bolts and folding mechanisms are tight, and keep the unit clean. Avoid riding in wet conditions to protect the electronics as they are not waterproof.

• How do I pair Bluetooth on my GoTrax hoverboard?

  Turn on your hoverboard, enable Bluetooth on your mobile device, search for the device name (e.g., 'COSMOS'), and select it to pair.

• Where can I find replacement parts?

  Batteries, tires, chargers, and other replacement components are typically available directly through the Parts section of the GoTrax website.