RENOGY ONE Core
RSHGWSN-W02W-G1/RSHGWSN-W02W-G2
VERSION A2, August 30, 2024
Before Getting Started
The user manual provides important operation and maintenance instructions for Renogy ONE Core (hereinafter referred to as Core).
Read the user manual carefully before operation and save it for future reference. Failure to observe the instructions or precautions in the user manual can result in electrical shock, serious injury, or death, or can damage the Renogy ONE Core, potentially rendering it inoperable.
- Renogy ensures the accuracy, sufficiency, and the applicability of information in the quick guide at the time of printing due to continual product improvements that may occur.
- Renogy assumes no responsibility or liability for personal and property losses, whether directly and indirectly, caused by the user's failure to install and use the product in compliance with the user manual.
- Renogy is not responsible or liable for failures, damages, or injuries resulting from repair attempted by unqualified personnel, improper installation and operation.
- The illustrations in the user manual are for demonstration purposes only. Details may appear slightly different depending on product revision and market region.
- Renogy reserves the right to change the information in the quick guide without notice. For the latest user manual, visit renogy.com.
Disclaimer
Renogy ONE Core User Manual © 2024 Renogy. All rights reserved.
RENOGY and RENOGY are registered trademarks of Renogy.
- All information in the user manual is subject to copyright and other intellectual property rights of Renogy and its licensors. The user manual may not be modified, reproduced, or copied, in whole or in part, without the prior written permissions of Renogy and its licensors.
- The registered trademarks in the user manual are the property of Renogy. The unauthorized use of the trademarks is strictly prohibited.
Online Manual
Access the Quick Guide and User Manual online.
Download the DC Home App from Google Play or the App Store.
1. General Information
1.1. Symbols Used
The following symbols are used throughout the user manual to highlight important information:
- WARNING: Indicates a potentially dangerous condition which could result in injury or death.
- CAUTION: Indicates a critical procedure for safe and proper installation and operation.
- NOTE: Indicates an important step or tip for optimal performance.
1.2. Introduction
Renogy ONE Core provides a comprehensive solution for energy monitoring and analysis, enabling users to monitor and analyze energy data at any time.
Thanks to the ONE Connect 2.0 technology, Renogy ONE Core allows energy monitoring both locally through the built-in screen and remotely via Renogy ONE Portal and DC Home app.
Additionally, the ONE Core features an RV leveling system for optimal stability and can function as a smart home hub, seamlessly connecting with other smart home appliances.
1.3. Key Features
- 24/7 Energy Analysis: Monitor and analyze energy data anytime.
- Worldwide Monitoring: Remote energy monitoring anywhere through ONE Connect 2.0.
- Built-in RV Leveling: Effortlessly adjust your RV's position to achieve optimal stability and comfort.
- Smart Home Integration: Function as a central hub for your smart home, seamlessly connecting and controlling all your smart home appliances.
- Easy Installation: Simple setup process that ensures the device is perfectly level, eliminating the need for repeated adjustments.
- Over-the-Air (OTA) Updates: Stay up to date with the latest features and improvements through continuous over-the-air updates.
1.4. SKU
Product | SKU |
---|---|
RENOGY ONE Core | RSHGWSN-W02W-G1 |
RENOGY ONE Core (CAN) | RSHGWSN-W02W-G2 |
Renogy ONE Core comes in two models: 1. RSHGWSN-W02W-G1 model that does NOT support CAN communication. 2. RSHGWSN-W02W-G2 model that supports CAN communication. The generation number is identified in the silkscreen on the back of the Renogy ONE Core.
1.5. How to Check the Core Model?
Remove the mounting base and check the silkscreen on the back of the Core. The model number, such as RSHGWSN-W02W-G1 or RSHGWSN-W02W-G2, will be printed on the silkscreen.
2. Get to Know RENOGY ONE Core
2.1. What's In the Box?
The package includes:
- Renogy ONE Core x 1
- Quick Guide x 1
- Mounting Screws x 4 (1 extra)
- Power Cable (5 m) x 1
Ensure that all accessories are complete and free of any signs of damage.
2.2. Required Tools
For wall mounting, the following tools may be required:
- Phillips Screwdriver (#1)
- Insulation Tape
- Skill Saw
- Impact Drill with Hole Saw (2.17 in / 55 mm)
Tools are required only when the Core is flush mounted on a wall. You can use either a skill saw or an electric drill with a hole saw.
2.3. Product Overview
Front View
The front of the Renogy ONE Core features an LCD screen and an On/Off Button.
Rear View
The rear of the Renogy ONE Core includes mounting holes, a mounting base, a power port, a communication port, a bubble level, and a Type-C port.
2.4. System Setup
The Renogy ONE Core can be powered via the Power Port (8V to 32V DC) or the Type-C port (5V DC). Communication can be established using RS-485 or CAN protocols, depending on the model. The diagram shows the positive and negative DC power connections and the communication line connection to devices.
Note: CAN devices are applicable to the RSHGWSN-W02W-G2 model.
3. Preparation
3.1. Installation Site and Environment
To ensure proper operation of the RV leveling function, install the Renogy ONE Core in a spot with the screen pointing to the front, rear, left, or right side of the RV, vertically to the RV floor. It is recommended that RV leveling blocks be used during the leveling process.
Environmental requirements:
- Installation indoors, away from direct sunlight.
- Avoid exposure to flammable or harsh chemicals or vapors.
- Keep out of reach of children.
- Ambient temperature range: -4°F to 158°F (-20°C to 70°C).
- Relative humidity: 0% to 95% (non-condensing).
- Keep away from metal objects by at least 200 mm (7.9 inches) for optimal wireless communication.
3.2. Checking Renogy ONE Core
Inspect the Renogy ONE Core for any visible damage, including cracks, dents, or deformation. Ensure all connector contacts are clean, dry, and free of dirt and corrosion.
Important:
- Do not use the Renogy ONE Core if it appears to be damaged.
- There are no serviceable parts inside. Do not open, dismantle, repair, or modify the device.
- Wear proper protective equipment and use insulated tools during installation.
- Dispose of the device according to local, state, and federal regulations, using recycling channels as required.
3.3. Checking DC Power
Ensure the connected DC power supply is rated between 8V to 32V. Connecting to a power source outside this range may cause a power-on failure or permanent damage.
Important:
- Confirm polarities before connecting. Reverse polarity can damage the Core and void the warranty.
- Ensure the connected DC power is turned off before connecting to the Renogy ONE Core to prevent electrical shock.
3.4. Extend the Power Cable
If the included power cable is not long enough, use an extension cable (≥ 22 AWG). The extension cable should not exceed 10 meters (32.8 feet).
Recommended Tools & Accessories: Wire stripper, Bare Wires (≥ 22 AWG) x 2.
Steps:
- Cut the included power cable.
- Strip off some insulation from the cut ends.
- Strip insulation off the extension cable and connect it to the power cable.
- Tape over the cutoff areas securely.
Confirm the polarities of both cables before connecting them.
3.5. How to Connect RS-485 Communication Devices (Optional)
Renogy ONE Core can communicate with Renogy energy devices via Bluetooth wireless communication or wired communication based on RS-485 protocol.
- For Bluetooth wireless communication, no wiring is required.
- For RS-485 communication, wire Renogy ONE Core with energy devices.
Recommended Components & Accessories: RJ45 Ethernet Cable (CAT5 or above), Renogy Communication Hub (For Multiple RS-485 Devices), Renogy BT-2 Bluetooth Module (For Multiple Devices).
Connection Scenarios:
- Only One Device: Connect via RJ45 Ethernet Cable to the RS-485 port.
- Multiple Devices (Wired Connection): Connect multiple devices using RJ45 Ethernet Cables.
- Multiple Devices (Wireless Connection): Connect via Renogy BT-2 Bluetooth Module using RJ45 Ethernet Cable.
When adding multiple devices via the Communication Hub and a BT-2 Bluetooth module, connect each device to the Renogy ONE Core individually through the hub first, then reconnect all devices to the hub. Refer to the hub's manual for details.
Ensure the communication cable is less than 6 meters (19.6 feet).
3.6. How to Connect to CAN Communication Devices (Optional)
This section applies to RSHGWSN-W02W-G2 and later models. Renogy ONE Core can communicate with other Renogy devices supporting CAN communication for safe operation, smart control, remote monitoring, and programmable settings.
RV-C communication cable wiring varies by network topology (backbone and daisy chain supported).
For technical support, contact Renogy via renogy.com/contact-us/.
Connecting/Disconnecting LP16 Terminal Plug:
- Ensure the plug is oriented vertically toward the CAN1 Communication Port.
- Press and hold the snap until the process is complete. Do not shake while plugging or unplugging.
Backbone Network:
Ensure 120Ω terminating resistors are installed at both ends of the RV-C bus for successful communication. If the RV user manual does not specify a built-in 120Ω termination resistor, contact the RV manufacturer. If the RV-C bus lacks a built-in resistor, the Renogy ONE Core may not communicate properly; use the Daisy Chain Network instead.
Connect devices according to the RV manufacturer's wiring diagram and choose appropriate communication cables.
Recommended Accessories: Communication Cable (RJ45 Plug to Bare Drop Cable), Common Drop Tap.
The drop cable should not exceed 19.6 feet (6 m), and the RV-C bus should not exceed 98.4 feet (30 m).
Daisy Chain Network:
This network applies to RVs not integrated with RV-C buses.
Recommended Accessories: Communication Cable (LP16 Plug (7-Pin) to RJ45 Communication Adapter Cable), RJ45 Ethernet Cable (CAT5 or above).
Connection Steps:
- Connect Renogy devices supporting CAN communication in series using the LP16 Plug (7-Pin) Communication Cable(s).
- Plug Terminator Plugs into the free CAN Communication Ports on the first and last Renogy devices.
- Unplug the LP16 Terminator Plug (7-Pin) from the first or last Renogy device and insert the LP16 Plug (7-Pin) to RJ45 Communication Adapter Cables into the communication ports of other Renogy devices.
- Connect the RJ45 connector to the RJ45 port of Renogy ONE Core.
4. Installation
4.1. Place Renogy ONE Core on a Table
The Renogy ONE Core can be placed on a table or mounted on a wall. The package box is environmentally friendly and can be used as a bracket for table placement.
Note: The RV leveling function is unavailable when the Core is placed on a table.
Connection: Connect the power cable (included) or an optional Type-C cable (5V DC) to the device. Connect the communication cable (max length 19.6 ft / 6 m) to the devices (CAN or RS-485).
When installing the power cable, always connect the negative first, then the positive.
4.2. Mount Renogy ONE Core on a Wall
To mount the Renogy ONE Core on a wall, use the provided mounting templates or draw your own based on the dimensions.
- Mounting Template #1 (Use an Impact Drill with a Hole Saw): Requires a 2.17 in (55 mm) diameter hole.
- Mounting Template #2 (Use a Skill Saw): Requires an octagonal cut-out with specific dimensions (2.17 in / 55 mm sides, with internal dashed lines for guidance).
Follow the step-by-step diagrams for wall mounting, which include attaching the mounting template, drilling holes, securing the mounting base, and connecting cables.
5. Configure RENOGY ONE Core
5.1. Power On/Off
Long press the On/Off Button for 5 seconds to power the Core on or off.
5.2. Pairing with DC Home
For initial setup, follow the startup wizard on the Core to pair it with the DC Home app. Alternatively, navigate to System > Pair with App on the Core. You can scan the QR code displayed on the Core to pair with the DC Home app.
5.3. Add Devices
Renogy ONE Core can wirelessly connect to Renogy Bluetooth, Bluetooth mesh, and Zigbee devices concurrently.
Important: Before adding devices, ensure the Renogy ONE Core firmware is updated to the latest version.
5.4. RV Leveling
Access the RV Leveling feature via the device menu. RV leveling calibration is required each time the installation site for the Core is changed.
6. Troubleshooting
Issue | Possible Cause | Solution |
---|---|---|
Power on failure | Reverse polarity contact | Check whether the positive and negative polarities of the power terminals are normally connected. |
Renogy ONE Core damaged | Contact customer service via renogy.com/contact-us/. | |
Failure to add devices or smart accessories | The device is too far away from Renogy ONE Core. |
|
The smart accessories have been connected to other devices. | Reset the smart accessories and redo adding. Refer to specific accessory manuals at renogy.com/support/downloads. | |
The device or smart accessory is incompatible with Renogy ONE Core. | Use Renogy devices and smart accessories. | |
Wi-Fi connection failure | Unsupported Wi-Fi frequency band | Ensure the Wi-Fi router is working on the 2.4 GHz band. |
WPA3 encryption | Disable WPA3 encryption on the Wi-Fi router. | |
Wrong password | Enter the correct Wi-Fi SSID and password. | |
Signal shielding | Ensure no metal objects are around Renogy ONE Core and the Wi-Fi router, as this may affect wireless communication. | |
BT-1 or BT-2 communication failure | Unstable communication quality | Unplug and replug the BT-1 or BT-2 Bluetooth module. Redo device scanning on Renogy ONE Core if necessary. |
Laggy and unresponsive operations on the LCD | Improper power supply | Check the power supply voltage (8V-32V DC for Power Port, 5V DC for Type-C port) and ensure it is stable. |
Failure to find Bluetooth devices | 1. The Bluetooth device is powered off. | 1. Power on the Bluetooth device. |
2. The Bluetooth device has been paired with DC Home app. | 2. Unpair the device from the app and redo pairing on Renogy ONE Core. | |
3. Bluetooth on the device is turned off. | 3. Turn on Bluetooth on the device. | |
Inaccurate or delayed RV level data on both the Core and DC Home | The RV is not parked on a level surface during initial installation of Renogy ONE Core. | Park the RV on a level surface and redo RV leveling on Renogy ONE Core. |
The bubble is not centered in the bubble level when you install the base. | Park the vehicle on a level surface, remove the Core from its base, readjust the base to center the bubble, and then redo RV leveling. | |
Inaccurate or delayed RV leveling data on DC Home | The performance of the built-in 6-axis sensor is affected by environmental factors such as temperature. | Install Renogy ONE Core in a well-ventilated location to prevent data discrepancies due to extreme temperatures. |
Renogy ONE Core is placed too far away from your phone or there are obstacles around Renogy ONE Core to affect normal Bluetooth communication between the Core and your DC Home app. |
|
7. Interoperability Matrix
This matrix lists products compatible with Renogy ONE Core, categorized by connection type.
With a Built-in Bluetooth Module
Product | SKU |
---|---|
REGO 12V 400Ah Lithium Iron Phosphate Battery | RBT12400LFPL-SHBT |
REGO 12V 60A MPPT Solar Charge Controller | RCC60REGO |
REGO 12V 60A DC-DC Battery Charger | RCB1260DO-100506PR |
REGO 12V 3000W Pure Sine Wave Inverter Charger w/ LCD Display | RIV1230RCL-1SS |
12V 100Ah Lithium Iron Phosphate Battery w/ Bluetooth | RBT100LFP12-BT |
12V 200Ah Lithium Iron Phosphate Battery w/ Bluetooth | RBT200LFP12-BT |
Renogy Battery Shunt 300 | RSHST-B02P300-G1 |
CAN (RSHGWSN-W02W-G2 and later)
Product | SKU |
---|---|
REGO 12V 400Ah Lithium Iron Phosphate Battery | RBT12400LFPL-SHBT |
REGO 12V 60A MPPT Solar Charge Controller | RCC60REGO |
REGO 12V 60A DC-DC Battery Charger | RCB1260DO-100506PR |
REGO 12V 3000W Pure Sine Wave Inverter Charger w/ LCD Display | RIV1230RCL-1SS |
When Connected to a BT-1 Module
Product | SKU |
---|---|
Adventurer Li- 30A PWM Flush Mount Charge Controller w/ LCD Display | RNG-CTRL-ADV30-LI |
Wanderer 10A PWM Charge Controller | RNG-CTRL-WND10 |
Wanderer Li 30A PWM Charge Controller | RNG-CTRL-WND30-LI |
Rover Li 20 Amp MPPT Solar Charge Controller | RNG-CTRL-RVR20 |
Rover Li 30 Amp MPPT Solar Charge Controller | RNG-CTRL-RVR30 |
Rover Li 40 Amp MPPT Solar Charge Controller | RNG-CTRL-RVR40 |
400 Watt 12 Volt Solar RV Kit | RNG-KIT-RV400D-ADV30 |
600W 12V/24V Monocrystalline Solar Premium Kit w/Rover 60A Charger Controller | RKIT600DPM-RVR60 |
800W 12V/24V Monocrystalline Solar Premium Kit w/Rover 60A Charger Controller | RKIT800DPM-RVR60 |
New 400 Watt 12 Volt Solar Premium Kit | RNG-KIT-PREMIUM400D-RVR40 |
When Connected to a BT-2 Module
Product | SKU |
---|---|
Rover Elite 20A MPPT Solar Charge Controller | RCC20RVRE |
Rover Elite 40A MPPT Solar Charge Controller | RCC40RVRE |
36V/48V Rover Boost 10A MPPT Solar Charge Controller | RCC10RVRB |
48V 3500W Solar Inverter Charger | RIV4835CSH1S |
DCC30S 12V 30A Dual Input DC-DC On-Board Battery Charger with MPPT | RBC30D1S |
Product | SKU |
---|---|
DCC30S 12V 50A Dual Input DC-DC On-Board Battery Charger with MPPT | RBC50D1S |
1000W 12V Pure Sine Wave Inverter with Power Saving Mode (New Edition) | R-INVT-PGH1-10111S |
2000W 12V Pure Sine Wave Inverter with Power Saving Mode (New Edition) | R-INVT-PGH1-20111S |
48V 50Ah Smart Lithium Iron Phosphate Battery | RBT50LFP48S |
12V 100Ah Smart Lithium Iron Phosphate Battery w/ Self-Heating Function | RBT100LFP12SH |
12V 100Ah Smart Lithium Iron Phosphate Battery (back-order) | RBT100LFP12S |
LYCAN 5000 Power Box | RPB48350A-48LFPA12S |
When Connected to a BT-1 or BT-2 Module
Product | SKU |
---|---|
Rover 60 Amp MPPT Solar Charge Controller | RNG-CTRL-RVR60 |
Rover 100 Amp MPPT Solar Charge Controller | RNG-CTRL-RVR100 |
RS-485
Product | SKU |
---|---|
12V 30A Dual Battery Charging 100W Solar Flex Bundle | RKIT100DB-30D1S |
12V 50A Dual Battery Charging 200W Solar Flex Bundle | RKIT200DB-50D1S |
350 Watt Solar Flexible Kit | RKIT350DB-RVRE40 |
Zigbee
Product | SKU |
---|---|
Motion Sensor | RSHMSZ03P-US |
Door & Window Sensor | RSHDWZ03P-US |
Smart Plug | RSHPGZ01P-US |
Smart Relay | RSHSRZ02P-US |
For the latest products compatible with Renogy ONE Core, visit https://www.renogy.com/renogy-one-core/.
8. FAQ
What are the differences between Renogy ONE Core and Renogy ONE M1?
The Renogy ONE Core and Renogy ONE M1 differ in power supply, communication protocols, operating temperature range, and dimensions. The Core supports 8-60 VDC, includes CAN communication, and operates in a wider temperature range (-4°F to 158°F) compared to the M1.
How to connect Renogy ONE Core with different types of batteries to set up a battery monitoring system?
The Renogy ONE Core can function as a power monitor when connected to Renogy batteries that support Bluetooth (built-in or with external BT-1/BT-2 modules) and RS-485.
Does Renogy ONE Core support RV-C communication?
Renogy ONE Core comes in two models: RSHGWSN-W02W-G1 (no CAN communication) and RSHGWSN-W02W-G2 (supports CAN communication).
How can I check the RV leveling status?
You can check the RV leveling status locally on the Renogy ONE Core or remotely on the DC Home app when the app is paired with the Core via Bluetooth.
What is the operational altitude range for the Renogy ONE Core?
It can work normally at altitudes below 5000 meters.
Does Renogy ONE Core come with a shunt?
No, it does not come with a shunt. Visit renogy.com for further updates.
Does Renogy ONE Core support 5 GHz Wi-Fi network?
No. It supports 2.4 GHz Wi-Fi only.
Does Renogy ONE Core support WPA3 encrypted Wi-Fi networks?
No. It does not support WPA3.
Is Renogy ONE Core compatible with third-party Zigbee 3.0 devices?
Renogy cannot guarantee compatibility with third-party Zigbee 3.0 smart home devices. It is recommended to use smart accessories authorized by Renogy, such as Smart Plug, Motion Sensor, Door & Window Sensor, and Smart Relay.
Do the configured smart scenes in Renogy ONE Core still work when it is offline?
Yes, configured smart scenes will still work offline. Renogy ONE Core uses the Zigbee 3.0 protocol for wireless connections, and configurations are saved within the system, allowing continued communication and control of smart accessories even without a Wi-Fi network.
What kind of power systems can Renogy ONE Core work with?
Renogy ONE Core can be supplied by a 5V DC source via Type-C or an 8V to 32V DC source via the power cable. For energy monitoring, it can monitor power devices rated at 12V DC or 24V DC.
How long will Renogy ONE Core store the data locally?
Renogy ONE Core can store data locally for 30 days.
How to install Renogy ONE Core on a table?
It is recommended to install Renogy ONE Core on a table when supplied by a Type-C cable. You can use the package box as a stand.
What are the leveling requirements for the initial installation of Renogy ONE Core in an RV?
During initial installation, park your RV on a level surface and ensure the Renogy ONE Core's bubble level is centered. This ensures proper leveling and optimal performance.
Is it normal for the RV leveling data in Renogy ONE Core to have minor fluctuations when the vehicle's engine is running but the vehicle is not moving?
Yes. The built-in 6-axis sensor detects vibrations from the engine, causing slight variations in leveling data. These fluctuations are considered normal operation as long as they are small and do not affect overall leveling accuracy.
9. Dimensions and Specifications
9.1. Dimensions
The Renogy ONE Core has dimensions of 4.17 x 4.17 x 1.05 inches (106 x 106 x 26.6 mm). Dimension tolerance is ±0.5 mm (0.2 in).
9.2. Technical Specifications
Product Name | Renogy ONE Core |
---|---|
Model Name | RSHGWSN-W02W-G1/RSHGWSN-W02W-G2 |
Operating Voltage | Power Port: 8V to 32V DC (Typical 12V) USB Type-C: 5V DC |
Power Consumption at 12 V |
|
Power Consumption at 5 V |
|
Communication |
|
Touch Screen | 4 in (480 x 480p) |
Leveling Range and Accuracy | ±89°, 0.1° |
Operating Temperature | -4°F to 158°F (-20°C to 70°C) |
Operating Humidity | 0% to 95% RH |
Operating Altitude | Less than 16,404 ft (5000m) |
Installation | Flush mount or place on a table |
Dimensions | 4.17 x 4.17 x 1.05 in (106 x 106 x 26.6 mm) |
Weight | 0.28 lb (128g) |
Certifications | CE, FCC, RoHS, TSCA, BQB, RCM, and IC-ID |
Warranty | 2 years |
Maintenance
Inspection
For optimum performance, perform these tasks regularly:
- Check the appearance of the Renogy ONE Core for cleanliness and dryness.
- Ensure the Renogy ONE Core is installed in a clean, dry, and ventilated area.
- Check cables for damage or wear.
- Ensure connectors are firm and check for loose, damaged, or burnt connections.
- Verify that the Battery indicator and Fault indicator are in normal state.
- Check for any corrosion, insulation damage, or discoloration marks from overheating or burning.
Risk of electric shock! Ensure all power is turned off before touching terminals.
In some applications, corrosion may occur around connector contacts. Apply dielectric grease periodically to repel moisture and protect contacts.
Cleaning
Follow these steps to clean the Renogy ONE Core regularly:
- Shut down Renogy ONE Core. Disconnect the power supply if cleaning the inside.
- Wipe the housing and connector contacts with a damp cloth or non-metallic brush. Use a household cleaner if needed.
- Dry the Renogy ONE Core with a clean cloth, keeping the surrounding area clean and dry.
- Ensure the device is completely dry before reconnecting connectors.
Storage
Follow these tips for proper storage:
- Disconnect all connected connectors from the Renogy ONE Core.
- Apply dielectric grease to each connector contact to repel moisture and protect against corrosion.
Emergency Responses
In case of threat to health or safety, begin with these general steps:
- Immediately contact the fire department or relevant emergency response team.
- Notify all affected people and ensure they can evacuate the area.
Note: Only perform suggested actions if it is safe to do so.
Fire
- Disconnect all cables connected to the Renogy ONE Core.
- Extinguish the fire using a CO₂ or ABC fire extinguisher. Water can also be used if preferred extinguishers are unavailable.
Warning: Do not use type D (flammable metal) fire extinguishers.
Flooding
- If the Renogy ONE Core is submerged, stay away from the water.
- Disconnect all cables connected to the Renogy ONE Core.
Smell
- Disconnect all cables connected to the Renogy ONE Core.
- Ensure nothing is in contact with the Renogy ONE Core.
- Ventilate the room.
Noise
- Disconnect all cables connected to the Renogy ONE Core.
- Ensure no foreign objects are stuck in the Renogy ONE Core connector.
Renogy Support
For inaccuracies or omissions, visit renogy.com/support/downloads or contact contentservice@renogy.com.
For questionnaire investigation, visit renogy.com/learning-center.
For technical questions in the U.S., contact Renogy technical support via renogy.com/contact-us or call 1(909)2877111.
For technical support outside the U.S., visit local websites:
- Canada: ca.renogy.com
- China: www.renogy.cn
- Australia: au.renogy.com
- Japan: jp.renogy.com
- South Korea: kr.renogy.com
- Germany: de.renogy.com
- United Kingdom: uk.renogy.com
- Other Europe: eu.renogy.com
FCC & RSS
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance of 20cm between the radiator and your body.
RSS Standard
This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
The device complies with RF exposure guidelines. Users can obtain Canadian information on RF exposure and compliance. The minimum distance from body to use the device is 20cm.
Privacy Policy
RENOGY operates the RENOGY ONE device (the "Service"). This page outlines policies regarding the collection, use, and disclosure of personal data.
By using the Service, you agree to the collection and use of information in accordance with this policy. Terms used herein have the same meanings as in our Terms and Conditions, accessible from www.renogy.com.
Definitions
- Service: A central control panel for your RENOGY ONE system, enabling control of the system, connection of energy devices and smart accessories, and data synchronization.
- Personal Data: Data about a living individual that can identify them.
- Usage Data: Data collected automatically, such as IP address and user log.
- Data Controller: The entity determining the purposes and manner of personal data processing. Renogy is the Data Controller.
- Data Processors (or Service Providers): Entities processing data on behalf of the Data Controller.
- Data Subject (or User): Any living individual using the Service whose Personal Data is collected.
Information Collection and Use
Types of Data Collected
Personal Data
Personally identifiable information may include email address, name, address, state, province, ZIP/Postal code, and city. This data may be used for newsletters, marketing, or promotional materials. You can opt out of communications.
Usage Data
Usage Data may include IP address, 4G/5G and Wi-Fi access information, power usage, sensor history, user log, and unique device identifiers.
Location Data
Location Data may be used to provide and improve Service features. Location services can be enabled or disabled via device settings.
Use of Data
RENOGY uses collected data to:
- Provide and maintain the Service.
- Notify users about Service changes.
- Allow participation in interactive features.
- Provide customer support.
- Gather analysis for service improvement.
- Monitor Service usage.
- Detect, prevent, and address technical issues.
- Provide news, offers, and general information about Renogy products and services.
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
For users in the EEA, UK, or Switzerland, Renogy's legal basis for data processing includes:
- Performing a contract with the user.
- User consent.
- Legitimate interests, not overridden by user rights.
- Compliance with the law.
Retention of Data
Personal Data is retained only as long as necessary for the purposes stated in the Privacy Policy, including legal obligations. Usage Data is retained for shorter periods unless needed for security, functionality improvement, or legal requirements.
Transfer of Data
Information, including Personal Data, may be transferred to and maintained on computers outside the user's jurisdiction. Data transferred to the United States will be processed there. Renogy ensures adequate controls are in place for data security during transfers.
Disclosure of Data
Disclosure for Law Enforcement
Renogy may disclose Personal Data if required by law or in response to valid requests by public authorities.
Legal Requirements
Renogy may disclose Personal Data to:
- Comply with a legal obligation.
- Protect and defend Renogy's rights or property.
- Prevent or investigate possible wrongdoing related to the Service.
- Protect the personal safety of users or the public.
- Protect against legal liability.
Security of Data
While Renogy strives to protect Personal Data, no method of transmission or storage is 100% secure. Absolute security cannot be guaranteed.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
Residents of the EEA, UK, or Switzerland have data protection rights, including the right to access, rectify, object to processing, restrict processing, data portability, erasure, and withdraw consent. Contact Renogy for assistance.
Your Privacy Rights under the California Consumer Privacy Act (CCPA)
California residents have rights including the right to know what personal information is collected, who it is shared with, and the right to request deletion of data. Renogy does not sell data but may share it for legitimate business purposes. Users are entitled to a timely response to requests and non-discrimination.
Data collected in the last 12 months may include identifiers (name, email, IP address) and internet activity. Personal information may be shared with third parties for business purposes under agreement.
Contact support@renogy.com for data protection questions or to exercise rights.
Service Providers
Third-party companies may be employed to facilitate the Service, perform related services, or assist in analysis. These providers access Personal Data only to perform tasks on Renogy's behalf and are obligated to maintain confidentiality.
Analytics
Third-party Service Providers may be used to monitor and analyze Service usage.
Changes to This Privacy Policy
The Privacy Policy may be updated periodically. Changes will be posted on this page, and users will be notified via email or a prominent notice on the Service.
Contact Us
For questions about this Privacy Policy, contact Renogy via renogy.com/contact-us.
Renogy Empowered
Renogy aims to empower people globally through education and distribution of DIY-friendly renewable energy solutions, driving sustainable living and energy independence. Renogy's solar products help minimize carbon footprints by reducing reliance on grid power.
Live Sustainably with Renogy
A 1kW solar energy system can contribute to environmental savings, such as saving coal from being burned, reducing CO₂ emissions, and conserving water.
Renogy Power PLUS
Renogy Power Plus allows users to stay updated on solar energy innovations, share experiences, and connect with a community focused on changing the world through solar energy.
Follow Renogy on YouTube (@Renogy Solar), Instagram (@renogyofficial), and Facebook (@Renogy).
Renogy reserves the right to change the contents of this manual without notice.
Manufacturer: RENOGY New Energy Co.,Ltd, No.66, East Ningbo Road Room 624-625 Taicang German Overseas Students Pioneer Park JiangSu 215000 CN
EC REP: eVatmaster Consulting GmbH, Battinastr. 30, 60325 Frankfurt am Main, Germany, contact@evatmaster.com
UK REP: EVATOST CONSULTING LTD, Office 101 32 Threadneedle Street, London, United Kingdom, EC2R 8AY, contact@evatost.com
Regulatory Information: FCC ID: 2ANPBGWSN-W03W, IC: 23590-RSHGWSNW03W
Visit RENOGY.COM for more information.