Thomson UWQHD Gaming Monitor

IMPORTANT

Before using this monitor, please read the manual carefully and retain it for future reference. Color and appearance may vary depending on the specific model of the product. Specifications are subject to future changes to improve performance without notice.

Contents

1. Important safety instructions
2. Warning!
3. Packaging
4. Installation of the base
5. Carrying and lifting the monitor
6. Installation on a table
7. Adjust the angle
8. Installation on a wall
9. Cable connection
10. Panel control
11. Using the OSD (On-Screen Display) menu
12. Eco-Friendly Tips for the Thomson Monitor
13. Other
14. Troubleshooting
15. Technical Specifications
16. License

1. Important Safety Instructions

Please read the below warnings carefully before you install and use our product. Keep them for later use.

CAUTION: DO NOT REMOVE COVER TO REDUCE RISK OF ELECTRIC SHOCK

There are no user-serviceable parts inside. Be sure to have repairs performed by qualified service personnel.

Equipment with this symbol is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.

Storage

Your device has been carefully checked and packed before shipping. When unpacking it, make sure that all the parts are included and keep the packaging away from children. We recommend that you keep the carton during the warranty period, to keep your device perfectly protected in the event of repair or warranty.

WEEE Directive

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. Please recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased.

Intended for indoor use only.

Support

FAQs, manuals, help and support: tv.mythomson.com/support

Safety Information

In extreme weather conditions (storms, lightning) and long inactivity periods (going on holiday) disconnect the product from the mains.

The mains plug is used to disconnect the monitor from the electrical network and therefore it must remain readily operable. If the monitor is not disconnected electrically from the mains, the device will still draw power for all situations even if the product is in standby mode or switched off.

2. Warning!

This device is intended to be used by persons (including children) who are capable / experienced in operating such a device unsupervised, unless they have been given supervision or instruction concerning the use of the device by a person responsible for their safety.

• Do not place this product near or over electric heaters or radiators, or in places exposed to direct sunlight.
• Do not place heat-generating objects (such as candles, ashtrays, incense, flammable gas or explosive substances, etc.) near the product.
• Do not place containers filled with water on the monitor as this may result in a fire or electric shock hazard.
• Do not expose the product to oily substances or chemical agents, as this may cause corrosion of the product casing.
• Do not expose this product to rain or near water (e.g. bathtub, sink, kitchen sink, laundry sink, wet basement, swimming pool).
• If the product gets wet accidentally, does not operate normally, especially if it emits any unusual sound or smell, unplug the power outlet immediately and contact an authorized dealer or service centre for further assistance.
• When cleaning the monitor, be sure to use a dry, soft cloth that does not contain flammable substances. Before cleaning, be sure to unplug the power cord or power adapter.
• Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in fire or electric shock.
• The power cord or power adapter should be placed in a location where it will not be stepped on or squeezed by objects above or next to it, and special attention should be paid to the wires at the plug, at the integral convenience receptacles and at the outlet of the monitor.
• Before connecting the AC power cord to the power adapter or monitor power interface (subject to the actual product style), please make sure that your local power supply meets the requirements of the power adapter or monitor input voltage. Do not touch the inside of this product to prevent electric shock. Only qualified technicians are allowed to open the cover of this product.
• The power cord plug should be easily accessible. Do not place the monitor, furniture, etc. on the power cord. A damaged power cord/plug can cause fire or give you an electric shock. Handle the power cord by the plug, do not unplug the monitor by pulling the power cord. Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock. Never make a knot in the power cord or tie it with other cords. When damaged it must be replaced, this should only be done by qualified personnel.
• NEVER place the monitor on cloth or other materials that may be located between the monitor set and supporting furniture.
• Do not place the monitor on the floor and inclined surfaces.
• If you plan to leave the monitor unused for an extended period of time, or if you are going to be away from home (especially if there are children, elderly or people with disabilities left alone), be sure to unplug the power plug or power adapter from the outlet.
• Accumulated dust may cause sparks and heat from the power cord or power adapter or cause the insulation of the power cord or power adapter to deteriorate, resulting in electric shock, leakage or fire.
• After moving the monitor from a cold environment to a warm area, let it sit for a while before turning it on to allow any condensation inside to fully dissipate and dry.
• If you plan to install this product in dusty, high or low temperature, high humidity, chemical-containing environments and 24-hour use locations (such as airports or train stations, etc.), be sure to contact an authorized service centre for further assistance. Otherwise, the monitor may be severely damaged.
• Children are prohibited from climbing on this product.
• Do not install this product in an unstable location, such as a wobbly shelf, sloping floor, or a location subject to external vibration.
• Carefully attach the feet / stand to the product. If the stand is provided with screws, tighten the screws firmly to prevent the monitor from tilting. Do not over-tighten the screws.
• To avoid danger of suffocation, keep plastic bags out of the reach of the babies, children and domestic animals.

ABOVE ALL - NEVER let anyone, especially children, push or hit the screen, push anything into holes, slots or any other openings in the case.

USERS ADVICES

Based on legislative decree no. 49 dated 14th March, 2014 “Execution of Directive 2012/19/EU about electrical and electronic equipment waste (WEEE)”

This marking indicates that this product should not be disposed of with other household wastes, but it should be disposed separately from other wastes. Therefore, the user should bring the product with all essential components to recycling centres for electrical and electronic wastes, or return to retailer before buying a new product as equivalent type, in the ratio of 1 to 1, or 1 to 0 for products that have larger side lesser of 25cm. Correct disposal of your old appliance will help to prevent potential damage to the environment and to human health and support materials recycling. The unlawful disposal of the product could involve administrative sanctions for users based on Legislative Decree no. 49 dated 14th March, 2014.

3. Packaging

Please check if all items are included in your monitor set. If there are missing items, please contact your dealer in time.

Item color and shape may vary by model. The cables provided may vary depending on the product purchased.

4. Installation of the base

Please refer to the Quick Installation Guide (QIG) for instructions on unboxing the monitor. Assemble the monitor on a flat surface and lay it on a cloth.

(The functions of the monitor may vary depending on the model, the actual product shall prevail)

5. Carrying and lifting the monitor

To ensure safe transportation of the monitor and prevent scratches or damage, please follow these instructions regardless of its shape and size.

• Before transferring the monitor, please put it in the original box/packaging.
• Disconnect the power cord and other cables before performing any action with the monitor.
• Hold the bottom and side of the monitor firmly. Do not hold the panel itself.
• Make sure that the screen does not face any sharp objects and is on a safe distance from other materials, which could damage it.
• To transfer the monitor properly, ensure that it is in upright position and not on its sides.

6. Installation on a table

Position the monitor on the table in an upright position after assembling it. The monitor has to be at least 100 mm away from the walls to ensure sufficient ventilation.

7. Adjust the angle

Drawings are for reference only and please refer to the actual monitor.

The angle of the screen can be adjusted forward 5° and backward 15° for a comfortable angle.

Be careful not to touch or press the screen area when adjusting the angle of the monitor.

8. Installation on a wall

The monitor meets the specifications for the wall mount plate or other compatible devices.

The monitor should be installed with at least 100 mm of space at each side of the monitor and 100 mm away from the wall to ensure sufficient ventilation. The screws, monitor plate or other compatible devices must be VESA certified and be used according to VESA standards.

9. Cable connection

Depending on the product model, the configuration information on the rear of the monitor may vary. Be sure to read the following information before connecting the product.

1. Before connecting the product, check the two connectors on the supplied signal cable(s) and the shape and position of the connectors on the product and external devices.
2. Before connecting the product, make sure that the power cord is not bent or damaged.
3. Connect the power cord to the product and plug it into a wall outlet. If you notice any abnormal operation of the product, unplug it immediately and contact your dealer.
4. After connecting the product, be sure to read the manual to familiarize yourself with the product's features, precautions and other information needed to use the product properly.

Please, consult the authorized service centre for non-original adapter.

Ports: Power Adapter, HDMI, DP CABLE, HEADPHONES

10. Panel control

M: Menu/Select

: Down/Volume

: Up/Brightness+

E: Exit/Input Menu

: Standby/Power Off/On

11. Using the OSD (On-Screen Display) menu

To view the OSD menu, press the M button at the bottom of the monitor.

Press left/right buttons to navigate the menu and press M to select.

Press left/right buttons to adjust the selected setting and press M to confirm.

To return to the previous menu, press the E button.

To exit the OSD menu, press the E key until you exit.

Main menu

12. Eco-Friendly Tips for the Thomson Monitor

To help reduce energy consumption and minimize your environmental footprint while using your Thomson monitor, follow these simple eco-friendly practices:

• Activate Power-Saving Mode: Enable the monitor's Eco mode to reduce energy consumption when the monitor is not in use. This setting helps to dim the brightness and conserve energy during idle periods.
• Adjust Brightness and Contrast: Lower the brightness and contrast settings to a comfortable level. This not only reduces energy use but also prolongs the life of the monitor.
• Turn Off When Not in Use: Always turn off the monitor when you are done using it, especially during longer periods of inactivity. Alternatively, set a shorter sleep mode or automatic shutdown timer.
• Unplug When Idle: Unplug the monitor when it's not in use for extended periods, such as during vacations or long absences. This avoids phantom power consumption.
• Proper Disposal: At the end of its life, recycle your monitor responsibly by taking it to a designated electronic waste collection point, in compliance with the WEEE Directive. This ensures proper disposal and supports the sustainable reuse of materials.

13. Other

Plug and Play features:

This monitor can be installed on any compatible Plug and Play system. The interaction between the monitor and the computer system provides optimal operating conditions and monitor settings. In most cases, the monitor installation will be automatic unless the user chooses another setting.

Acceptable dead pixels:

The display of this product is made using an advanced semiconductor process with an accuracy of over 1 ppm (parts per million). But some pixels may be too bright or dark when displaying red, green, blue or white. Feel free to use this, as the quality is satisfactory.

This equipment is Class B IT equipment.

As the angle of the user looking at the screen changes, LED light may be seen on the edge of the product's frame, but this phenomenon is not harmful to the human body and does not affect the product's characteristics and performance.

⚠️ To avoid hearing damage, limit the listening time to high volumes.

WARNING

Never place a monitor set in an unstable location. A monitor set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

1. Using cabinets or stands recommended by the manufacturer of the monitor set.
2. Only using furniture that can safely support the monitor set.
3. Ensuring the monitor set is not overhanging the edge of the supporting furniture.
4. Not placing the monitor set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the monitor set to a suitable support.
5. Not placing the monitor set on cloth or other materials that may be located between the monitor set and supporting furniture.
6. Educating children about the dangers of climbing on furniture to reach the monitor set or its controls. If your existing monitor set is being retained and relocated, the same considerations as above should be applied.

Wall-mounted screw: 22-24 inch M4, 28-70 inch M6, 75 inch M8

Note: Don't hang at an angle to avoid the risk of falling off.

Note: When using a wall mounting support, the installation height cannot exceed 2m.

Note: Don't cover ventilation openings.

Note: This equipment is not intended to be used on soft support (like beddings, blankets etc.).

14. Troubleshooting

Black screen appears/Cannot turn on the product:

1. Please check if the power adapter is connected properly.
2. Please check whether the power adapter is normally connected to the 100-240V AC socket.
3. Please check whether the signal detection cable information is displayed on the screen, check the cable connection between the connected system and this monitor.
4. Different inputs:
   • a) Please check whether the DP input is selected as a source, if you connect the DP cable after your connected system turned on. Disconnect and reconnect the DP cable while using your connected system. The screen may not display an image, because some graphics cards cannot output a signal. In this case, please restart your connected system after connecting the DP cable and/or update the drivers for your graphics card.
   • b) Please check whether the HDMI input is selected as a source, if you connect the HDMI cable after your connected system turned on. Disconnect and reconnect the HDMI cable while using your connected system. The screen may not display an image, because some graphics cards cannot output a signal. In this case, please restart your connected system after connecting the HDMI cable and/or update the drivers for your graphics card.

15. Technical Specifications

16. License

Subject to alterations. In consequence of continuous research and development technical specifications, design and appearance of products may change. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.