UWQHD Gaming Monitor

Important Safety Instructions

WARNING: DO NOT REMOVE THE COVER TO REDUCE THE RISK OF ELECTRIC SHOCK. No user-serviceable parts inside. Refer servicing to qualified service personnel.

Equipment marked with this symbol is Class II or double-insulated electrical equipment. It has been designed in such a way that it does not require a safety connection to electrical earth.

Storage

The device has been carefully inspected and packed before shipment. When unpacking, ensure all parts are present and keep packaging away from children. It is recommended to keep the carton during the warranty period to perfectly protect the device in case of repair or warranty service.

WEEE Directive

This mark indicates that this product should not be disposed of with household waste throughout the EU. Please recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased.

Intended for indoor use only.

Service

Frequently Asked Questions, Manuals, Service, and Support: tv.mythomson.com/support

Information

In extreme weather conditions (storms, lightning) and in case of prolonged non-use (holidays), unplug the product from the mains. The power plug serves to disconnect the monitor from the mains and must therefore remain easily accessible. If the monitor is not electrically disconnected from the mains, the device will continue to draw power in all situations, even if the product is in standby mode or turned off.

Warning!

This device is intended for use by persons (including children) who are able to/have experience in using such devices without supervision, unless they have been supervised or instructed regarding the use of the device by a person responsible for their safety.

• Do not place this product near or over electric heaters or radiators, nor in places exposed to direct sunlight.
• Do not place heat-generating objects (such as candles, ashtrays, incense, flammable gas or explosive substances, etc.) near the product.
• Do not place containers filled with water on the monitor, as this could cause fire or electric shock.
• Do not expose the product to oily substances or chemicals, as this could cause corrosion of the product casing.
• Do not expose the product to rain or near water (e.g., bathtub, washbasin, kitchen sink, laundry tub, damp basement, swimming pool).
• If the product accidentally gets wet, does not function normally, especially if it emits unusual noises or odors, immediately unplug the power outlet and contact an authorized dealer or service center for further assistance.
• To clean the monitor, use a soft, dry cloth that does not contain flammable substances. Before cleaning, unplug the power cord or power adapter.
• Do not overload wall outlets, extension cords, or integrated power strips, as this could cause fire or electric shock.
• The power cord or power adapter must be placed where it cannot be stepped on or crushed by objects on or next to it, paying particular attention to the cables at the plug, integrated power outlets, and the monitor socket.
• Before connecting the AC power cord to the power adapter or the monitor's power interface (depending on the product model), ensure that the local power supply meets the requirements of the power adapter or the monitor's input voltage. Do not touch the inside of the product to avoid electric shock. Only qualified technicians are authorized to open the product cover.
• The power cord plug must be easily accessible. Do not place the monitor, furniture, etc. on the power cord. A damaged power cord/plug can cause fire or electric shock. Handle the power cord by the plug, do not unplug the monitor by pulling the power cord. Never touch the power cord/plug with wet hands, as this could cause a short circuit or electric shock. Never knot the power cord or tie it to other cables. If damaged, it must be replaced by qualified personnel.
• NEVER place the monitor on fabrics or other materials that might be between the monitor and the furniture it rests on.
• Do not place the monitor on the floor or on inclined surfaces.
• If you plan not to use the monitor for a long period or if you are away from home (especially if children, the elderly, or people with disabilities are present), be sure to unplug the power plug or power adapter from the outlet.
• Dust accumulation can cause sparks and overheating of the power cord or power adapter, or deteriorate the insulation of the power cord or power adapter, resulting in a risk of electric shock, leakage, or fire.
• After moving the monitor from a cold to a warm environment, let it rest for a while before turning it on, so that any condensation inside can dissipate and dry completely.
• If you plan to install this product in dusty environments, with high or low temperatures, with high humidity, containing chemicals, and in places used 24 hours a day (such as airports or train stations, etc.), contact an authorized service center for further assistance. Otherwise, the monitor may suffer serious damage.
• Children are prohibited from climbing on this product.
• Do not install this product in an unstable location, such as a wobbly shelf, an inclined floor, or a place subject to external vibrations.
• Carefully attach the feet/stand to the product. If the stand has screws, tighten them firmly to prevent the monitor from tilting. Do not overtighten the screws.
• To avoid the danger of suffocation, keep plastic bags out of the reach of children, infants, and pets.

ABOVE ALL - NEVER let anyone, especially children, push or hit the screen, nor insert objects into the holes, slots, or other openings of the casing.

User Advice

Pursuant to Legislative Decree no. 49 of March 14, 2014 "Implementation of Directive 2012/19/EU on waste electrical and electronic equipment (WEEE)" This mark indicates that the product must not be disposed of with household waste, but must be disposed of separately from other waste. Therefore, the user must bring the product with all essential components to electrical and electronic waste recycling centers, or return it to the retailer before purchasing a new product of equivalent type, on a 1 to 1 basis, or 1 to 0 for products with a side less than 25 cm. The correct disposal of the old appliance will help prevent potential damage to the environment and human health and promote the recycling of materials. Illegal disposal of the product may result in administrative sanctions for users according to Legislative Decree no. 49 of March 14, 2014.

Operating Temperature: -10 °C~35 °C

This apparatus complies with the radiation exposure limits established for an uncontrolled environment. This apparatus should be installed and operated maintaining a minimum distance of 20 cm between the radiator and the body.

Careca Italia SpA declares that this product complies with Directive 2014/30/EU, Directive 2014/35/EU, Directive 2009/125/CE, Directive (EU) 2017/1369, Directive 2011/65/UE and subsequent updates. The full text of the EU Declaration of Conformity is available online.

Unpacking

Check that all items are included in the monitor set. If any items are missing, contact your retailer promptly.

The color and shape of items may vary depending on the model.

Supplied cables may vary depending on the product purchased.

Included Items:

• Manual
• Quick Start Guide
• Power Cable
• DP Cable (Applies only to monitors with DP ports. Not all models are equipped with a DP cable; this accessory can be purchased separately.)
• Warranty Card
• Adapter

[Diagram description: Visual representation of included items: Manual, Quick Start Guide, Power Cable, DP Cable, Warranty Card, Adapter.]

Base Installation

For instructions on how to unpack the monitor, refer to the Quick Installation Guide (QIG). Assemble the monitor on a flat surface and place it on a cloth.

(Monitor functions may vary by model; the actual product prevails)

[Diagram description: Illustration showing how to attach the monitor stand to the monitor base.]

Transporting and Lifting the Monitor

To ensure safe transport of the monitor and avoid scratches or damage, follow these instructions regardless of shape and size.

• Before transferring the monitor, place it back in its original box/packaging.
• Disconnect the power cord and other cables before performing any operation on the monitor.
• Firmly hold the bottom and side of the monitor. Do not hold the panel itself.
• Ensure the screen does not face sharp objects and is at a safe distance from other materials that could damage it.
• To transport the monitor correctly, ensure it is in an upright position and not on its side.

Table Installation

After assembly, place the monitor on the table in an upright position. The monitor must be at least 100 mm away from walls to ensure sufficient ventilation.

Adjusting the Angle

1. Diagrams are for reference only; refer to the actual monitor.

2. The screen angle can be adjusted 5° forward and 15° backward for a comfortable viewing angle.

3. Be careful not to touch or press the screen area when adjusting the monitor's angle.

[Diagram description: Side view of the monitor showing the tilt adjustment range, indicating 5° forward tilt and 15° backward tilt.]

Wall Mounting

The monitor complies with specifications for wall mounting plates or other compatible devices. The monitor must be installed with at least 100 mm of space on each side and 100 mm away from the wall to ensure sufficient ventilation. Screws, monitor plate, or other compatible devices must be VESA certified and used according to VESA standards.

Connecting Cables

Depending on the product model, the configuration information on the back of the monitor may vary. Read the following information carefully before connecting the product.

1. Before connecting the product, check the two connectors on the supplied signal cables and the shape and position of the connectors on the product and external devices.
2. Before connecting the product, ensure the power cord is not bent or damaged.
3. Connect the power cord to the product and plug it into a wall outlet. If you notice abnormal operation of the product, unplug it immediately and contact the retailer.
4. After connecting the product, read the manual to familiarize yourself with the features, precautions, and other information necessary for correct product use.

Port Descriptions:

• HDMI: Use an HDMI cable to connect the product's HDMI port to the HDMI OUT port of another device you wish to connect.
• DP: Use a DisplayPort (DP) cable to connect the product's DP port to the DP OUT port of another device you wish to connect.
• Earphone Out: Use a headphone plug to connect to the earphone OUT jack.
• DC IN 12V: Use the supplied adapter to connect to the port. Note that this port only supports 12V. For non-original adapters, contact an authorized service center.

[Diagram description: Rear view of the monitor showing connection ports labeled HDMI, DP, Earphone Out, and DC IN 12V, with corresponding cable connection examples.]

Panel Check

[No specific instructions for panel check were found in the document.]

Using the OSD (On-Screen Display) Menu

1. To display the OSD menu, press the M button on the bottom of the monitor.

2. Press the Left/Right buttons to navigate the menu and press M to select.

3. Press the Left/Right buttons to adjust the selected setting and press M to confirm.

4. To return to the previous menu, press the E button.

5. To exit the OSD menu, press the E button until you exit.

[Diagram description: Illustration showing the location of the OSD control buttons (M, Left, Right, E) on the monitor.]

OSD Menu Structure:

Eco-Friendly Tips for Thomson Monitors

To reduce energy consumption and minimize environmental impact when using your Thomson monitor, follow these simple eco-friendly practices:

• Activate Power Saving Mode: Enable the monitor's Eco mode to reduce power consumption when the monitor is not in use. This setting helps lower brightness and save energy during idle periods.
• Adjust Brightness and Contrast: Lower the brightness and contrast settings to a comfortable level. This not only reduces energy consumption but also extends the monitor's lifespan.
• Turn Off When Not in Use: Always turn off the monitor when you are not using it, especially during extended idle periods. Alternatively, set a shorter sleep mode or an auto-off timer.
• Unplug When Idle: Unplug the monitor when it is not being used for extended periods, such as during holidays or extended absences. This prevents phantom power consumption.
• Proper Disposal: At the end of its useful life, recycle the monitor responsibly by taking it to a designated electronic waste collection point, in accordance with the WEEE directive. This ensures proper disposal and promotes the sustainable reuse of materials.

Other

Plug and Play Functionality:

This monitor can be installed on any Plug and Play compatible system. The interaction between the monitor and the computer system ensures optimal operating conditions and monitor settings. In most cases, monitor installation will be automatic, unless the user chooses another setting.

Acceptable Dead Pixels:

The display of this product is manufactured using an advanced semiconductor process with a precision greater than 1 ppm (parts per million). However, some pixels may appear too bright or too dark when displaying red, green, blue, or white colors. The product can be used safely, as the quality is satisfactory.

This equipment is Class B IT equipment. As the viewing angle of the screen changes, LED light may be visible on the edge of the product frame, but this phenomenon is not harmful to the human body and does not affect the product's features and performance.

To prevent hearing damage, limit listening time at high volumes.

WARNING

Never place a monitor in an unstable position. The monitor may fall, causing serious personal injury or death. Many injuries, especially to children, can be avoided by taking simple precautions such as:

1. Using cabinets or stands recommended by the monitor manufacturer.
2. Using only furniture capable of safely supporting the monitor.
3. Ensuring the monitor does not overhang the edge of the furniture on which it is placed.
4. Not placing the monitor on tall furniture (e.g., cabinets or bookshelves) without securing both the furniture and the monitor to an appropriate support.
5. Not placing the television on fabrics or other materials that might be between the television and the supporting furniture.
6. Educating children about the dangers of climbing on furniture to reach the monitor or its controls.

If an existing monitor is being kept and repositioned, the same considerations as above must be applied.

Wall mounting screw: 22-24 inches M4, 28-70 inches M6, 75 inches M8

Note: do not hang the monitor in a tilted position to avoid the risk of falling.

Note: when using a wall mount bracket, the installation height must not exceed 2 m.

Note: do not cover ventilation openings.

Note: this equipment is not intended for use on soft supports (such as beds, blankets, etc.).

Troubleshooting

Black Screen / Cannot Turn On Product:

1. Check that the power adapter is connected correctly.
2. Check that the power adapter is correctly plugged into the AC 100-240 V outlet.
3. Check that the signal detection cable information is displayed on the screen; check the cable connection between the connected system and this monitor.
4. Different Inputs:
   1. Check that the DP input is selected as the source, if the DP cable was connected after the connected system was powered on. Disconnect and reconnect the DP cable while using the connected system. The screen may not display any image, as some graphics cards are unable to transmit a signal. In this case, restart the connected system after connecting the DP cable and/or update the graphics card drivers.
   2. If the HDMI cable was connected after the connected system was powered on, check that the HDMI input is selected as the source. Disconnect and reconnect the HDMI cable while using the connected system. The screen may not display any image because some graphics cards are unable to transmit a signal. In this case, restart the connected system after connecting the HDMI cable and/or update the graphics card drivers.

Technical Specifications

License

Subject to change. As a result of continuous research and development, the technical specifications, design, and appearance of the products may vary.

The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. All rights reserved.

All product names are trademarks or registered trademarks of their respective owners.

©2025 StreamView GmbH, Franz-Josefs-Kai 1, 1010 Vienna, Austria, contact@streamview.com. This product has been manufactured and sold under the responsibility of StreamView GmbH.

THOMSON and the THOMSON logo are trademarks used by StreamView GmbH. For more information visit www.thomson-brand.com.