THOMSON UWQHD Gaming Monitor

Important Information

IMPORTANT

Before using this monitor, please read this instruction manual carefully and keep it for future reference. The color and appearance of the product may vary depending on the specific model. Technical specifications are subject to change without prior notice for product improvement.

Table of Contents

1. Important Safety Instructions
2. Warnings
3. Unpacking
4. Stand Installation
5. Moving and Lifting the Monitor
6. Desk Setup
7. Tilt Adjustment
8. Wall Mounting
9. Connecting Cables
10. Panel Controls
11. Using the On-Screen Display (OSD) Menu
12. Eco-Friendly Tips for Thomson Monitor
13. Other
14. Troubleshooting
15. Technical Specifications
16. License

1. Important Safety Instructions

Please read the following warnings carefully before installing and using this product. Keep them for future use.

WARNING: DO NOT REMOVE THE COVER TO REDUCE THE RISK OF ELECTRIC SHOCK

There are no user-serviceable parts inside. Ensure that servicing is performed by qualified service personnel.

Equipment with this symbol is a Class II electrical appliance or double insulated. It is designed in such a way that it does not require a protective connection to electrical earth.

Storage

Your device has been carefully checked and packed before shipment. When unpacking, ensure all parts are present and keep the packaging out of reach of children. We recommend keeping the box during the warranty period to protect your device in case of repair or warranty service.

WEEE Directive

This marking indicates that this product should not be disposed of with other household waste across the EU. Please recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection system or contact the seller where the product was purchased.

Intended for indoor use only.

Support

For FAQs, manuals, help, and support, visit: tv.mythomson.com/support

Safety Information

In extreme weather conditions (storms, lightning) and during prolonged periods of inactivity (holidays), disconnect the device from the mains.

The plug is used to disconnect the monitor from the electrical network, so it must remain accessible for operation. If the monitor is not disconnected from the mains, the device will consume energy in all situations, even if it is in standby mode or turned off.

2. Warnings ⚠️

This device is intended for use by persons (including children) who are capable of/have experience with such a device without supervision, unless they are supervised or have received instructions on the use of the device from a person responsible for their safety.

• Do not place this device near or above electric heaters or radiators, or in places exposed to direct sunlight.
• Do not place objects that emit heat near the device (e.g., candles, ashtrays, incense, flammable gas, or explosive substances, etc.).
• Do not place containers with water on the monitor, as this may cause fire or electric shock.
• Do not expose the product to oily substances or chemical agents, as this may cause corrosion of the product's housing.
• Do not expose the device to rain or place it near water (e.g., in a bathtub, sink, kitchen sink, washbasin, damp basement, swimming pool).
• If the product accidentally gets wet, does not function properly, especially if it emits an unusual sound or smell, immediately unplug it from the socket and contact an authorized dealer or service center for further assistance.
• When cleaning the monitor, be sure to use a dry soft cloth that does not contain flammable substances. Before cleaning, be sure to disconnect the power cord or power adapter.
• Do not overload wall outlets, extension cords, or built-in sockets, as this may cause fire or electric shock.
• The power cord or power adapter should be placed in a location where it will not be stepped on or compressed by objects above or near it. Pay special attention to the wires near the plug, built-in sockets, and the monitor's socket.
• Before connecting the AC power cord to the power adapter or the monitor's power interface (depending on the product style), ensure that the local power supply meets the input voltage requirements of the power adapter or monitor. Do not touch the internal parts of the product to avoid electric shock. Opening the cover of this product is permitted only for qualified specialists.
• The power cord plug should be easily accessible. Do not place the monitor, furniture, etc., on the power cord. A damaged power cord/plug can cause fire or electric shock. Hold the power cord by the plug; do not disconnect the monitor by pulling the power cord. Never touch the power cord/plug with wet hands, as this may cause a short circuit or electric shock. Never tie knots in the power cord or tie it to other cords. If the cord is damaged, it must be replaced by qualified personnel only.
• NEVER place the monitor on fabric or other materials that may be between the monitor and furniture.
• Do not place the monitor on the floor or on inclined surfaces.
• If you plan to leave the monitor unused for a long time, or if you are going away (especially if children, the elderly, or people with limited mobility are left at home), be sure to unplug the power plug or power adapter from the socket.
• Accumulated dust can cause sparking and heating of the power cord or power adapter, as well as deterioration of the power cord or power adapter insulation, which can lead to electric shock, current leakage, or fire.
• After moving the monitor from a cold place to a warm room, let it stand for some time before turning it on to allow the condensate inside to fully dissipate and dry.
• If you plan to install this product in dusty areas, in conditions of high or low temperature, high humidity, chemical content, and continuous use (e.g., in airports, train stations, etc.), be sure to contact an authorized service center for further assistance. Otherwise, the monitor may be seriously damaged.
• Children are prohibited from climbing on this product.
• Do not install this product in an unstable location, such as a wobbly shelf, an inclined floor, or places subject to external vibration.
• Attach the legs/stand to the product carefully. If the stand is equipped with screws, tighten them firmly to prevent the monitor from tilting. Do not overtighten the screws.
• To avoid the danger of suffocation, keep plastic bags out of reach of infants, children, and pets.

User Tips

FIRST AND FOREMOST - NEVER allow anyone, especially children, to push or hit the screen, or push anything into the openings, slots, or any other openings in the housing.

Based on Legislative Decree No. 49 of March 14, 2014, "Implementation of Directive 2012/19/EU on waste electrical and electronic equipment (WEEE)", this marking indicates that this product cannot be disposed of with other household waste, but must be disposed of separately from other waste. Therefore, the user must take the product with all necessary components to recycling centers for electrical and electronic waste or return it to the seller before purchasing a new product of equivalent type, in a ratio of 1 to 1 or 1 to 0 for products whose largest side is less than 25 cm. Proper disposal of the old appliance will help prevent potential harm to the environment and human health, and will promote the recycling of materials. Illegal disposal of the appliance may result in administrative sanctions for users based on Legislative Decree No. 49 of March 14, 2014.

Operating temperature: -10°C ~ 35°C

This equipment complies with radiation exposure limits set for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and the body.

CE Careca Italia SpA declares that this product complies with the requirements of Directive 2014/30/EU, Directive 2014/35/EU, Directive 2009/125/EU, Directive (EU) 2017/1369, Directive 2011/65/EU, and subsequent updates. The full text of the EU Declaration of Conformity is available online.

3. Unpacking

Please check if all items are included in your monitor package. If anything is missing, contact the seller promptly.

The color and shape of the components may vary depending on the model. The cables included in the package may vary depending on the product purchased.

4. Stand Installation

Please refer to the Quick Installation Guide (QIG) for instructions on unpacking the monitor. Place the monitor on a flat surface and lay it on a cloth.

(Monitor functions may vary depending on the model; the actual product prevails.)

Diagram Description: The diagram shows a four-step process for attaching the monitor stand to the monitor base, involving aligning and securing parts.

5. Moving and Lifting the Monitor

To ensure safe transportation of the monitor and prevent scratches or damage, please follow these instructions regardless of its shape and size.

• Before moving the monitor, please place it in its original box/packaging.
• Before performing any actions with the monitor, disconnect the power cord and other cables.
• Hold the monitor firmly from the bottom and side. Do not hold the panel itself.
• Ensure the screen does not come into contact with sharp objects and is at a safe distance from other materials that could damage it.
• To move the monitor correctly, ensure it is in a vertical position, not on its side.

6. Desk Setup

After assembly, place the monitor on the desk in a vertical position. The monitor should be at least 100 mm away from walls to ensure adequate ventilation.

Diagram Description: A diagram illustrates the monitor on a desk with arrows indicating a minimum clearance of 100 mm from the wall and sides.

7. Tilt Adjustment

Diagram Description: The diagram shows the monitor's stand and screen. Text indicates that the tilt angle can be adjusted forward by 5° and backward by 15° for comfortable viewing.

1. The illustrations are for reference only; please refer to the actual monitor.

2. The screen tilt angle can be adjusted forward by 5° and backward by 15° for comfortable viewing.

3. Be careful not to touch or press the screen area while adjusting the monitor's tilt angle.

8. Wall Mounting

The monitor complies with technical specifications for wall mounting or other compatible devices.

The monitor should be installed leaving at least 100 mm of free space on each side of the monitor and 100 mm from the wall to ensure adequate ventilation. Screws, mounting brackets, or other compatible devices must be VESA certified and used in accordance with VESA standards.

Diagram Description: A diagram shows the monitor with arrows indicating a minimum clearance of 100 mm from the wall and sides, similar to the desk setup diagram.

9. Connecting Cables

Depending on the product model, the configuration information on the back panel of the monitor may vary.

Be sure to read the following information before connecting the product.

1. Before connecting the product, check the connectors on the signal cable(s) included in the package, as well as the shape and location of the connectors on the product and external devices.
2. Before connecting the product, ensure that the power cord is not bent or damaged.
3. Connect the power cord to the product and plug it into the socket. If you notice any abnormalities in the device's operation, immediately disconnect it from the mains and contact your dealer.
4. After connecting the device, be sure to read the manual to familiarize yourself with its functions, precautions, and other information necessary for the proper use of the device.

Cable Connections

Diagram Description: The diagram shows various ports and cables: Power Adapter, HDMI port, DP Cable, and Headphones jack.

10. Panel Controls

Diagram Description: The diagram shows the monitor's control buttons on the back or bottom, labeled M, navigation arrows, and E. Key mappings are provided: M: Menu/Select, Navigation: Down/Volume, Up/Brightness+, E: Exit/Input Menu, E: Standby/Power Off/On.

11. Using the On-Screen Display (OSD) Menu

1. To view the on-screen menu, press the M button at the bottom of the monitor.

2. Use the left/right buttons to navigate the menu and press the M button to select.

3. Use the left/right buttons to adjust the selected parameter and press M to confirm.

4. To return to the previous menu, press the E button.

5. To exit the on-screen menu, press the E button repeatedly until you exit.

OSD Menu Options

12. Eco-Friendly Tips for Thomson Monitor

To reduce energy consumption and minimize environmental impact while using your Thomson monitor, follow these simple eco-friendly recommendations:

• Activate Power Saving Mode: Enable the monitor's eco-mode to reduce energy consumption when the monitor is not in use. This setting helps reduce brightness and save energy during idle periods.
• Adjust Brightness and Contrast: Lower the brightness and contrast settings to a comfortable level. This not only reduces energy consumption but also extends the monitor's lifespan.
• Turn Off When Not in Use: Always turn off the monitor when you finish using it, especially during extended periods of inactivity. Additionally, set a shorter sleep mode or auto-off timer.
• Turn Off Monitor When Not in Use: Turn off the monitor if it is not going to be used for a long time, for example, during holidays or extended absences. This helps prevent phantom energy consumption.
• Proper Disposal: After the end of its service life, responsibly dispose of the monitor by taking it to a designated collection point for electronic waste in accordance with the Waste Electrical and Electronic Equipment (WEEE) Directive. This will ensure proper disposal and promote the sustainable reuse of materials.

13. Other

Plug and Play Functionality:

This monitor can be installed on any compatible Plug and Play system. The interaction between the monitor and the computer system ensures optimal operating conditions and monitor settings. In most cases, monitor installation occurs automatically unless the user selects other settings.

Allowable Number of Dead Pixels:

The display of this product is manufactured using an advanced semiconductor process with an accuracy of over 1 ppm (parts per million). However, some pixels may be too bright or too dark when displaying red, green, blue, or white colors. Feel free to use it, as the quality is satisfactory. This equipment belongs to Class B IT equipment.

When changing the viewing angle of the screen, LED light may appear at the edge of the product's frame, but this phenomenon is not harmful to the human body and does not affect the product's characteristics and performance.

To avoid hearing damage, limit the listening time at high volume. ?

WARNINGS

Never install the monitor in an unstable location. The monitor may fall, which can cause serious injury or death. Many injuries, especially to children, can be avoided by following simple precautions such as:

1. Use cabinets or stands recommended by the monitor manufacturer.
2. Use only furniture that can safely support the monitor.
3. Ensure the monitor does not overhang the edge of the supporting furniture.
4. Do not place the monitor on high furniture (e.g., wardrobes or bookcases) without securing the furniture and monitor to a suitable support.
5. Do not place the monitor on fabric or other materials that may be between the monitor and the supporting furniture.
6. Educate children about the dangers of climbing on furniture to reach the monitor or its controls. If your existing monitor is stored and moved, the same considerations as above should be followed.

14. Troubleshooting

Black Screen / Product Does Not Turn On:

1. Check if the power adapter is connected correctly.
2. Check if the power adapter is connected correctly to the 100-240 V AC socket.
3. Check if the screen displays signal detection cable information, and check the cable connection between the connected system and this monitor.
4. Various Inputs:
• a) Check if the DP input is selected as the source if you connect the DP cable after turning on the connected system. Disconnect and reconnect the DP cable while the connected system is in use. The screen may not display an image because some graphics cards cannot output a signal. In this case, restart the connected system after connecting the DP cable and/or update the graphics card drivers.
• b) If you connect the HDMI cable after turning on the connected system, check if the HDMI input is selected as the source. Disconnect and reconnect the HDMI cable while the connected system is in use. The screen may not display an image because some graphics cards cannot output a signal. In this case, restart the connected system after connecting the HDMI cable and/or update the graphics card drivers.

15. Technical Specifications

16. License

We reserve the right to make changes. Due to continuous research and development, product specifications, design, and appearance may change. HDMI and HDMI High-Definition Multimedia Interface terms, as well as the HDMI logo, are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the USA and other countries. All rights reserved. All product names are trademarks or registered trademarks of their respective owners. ©2025 StreamView GmbH, Franz-Josefs-Kai 1, 1010 Vienna, Austria, contact@streamview.com. This product was manufactured and sold under the responsibility of StreamView GmbH. THOMSON and the THOMSON logo are trademarks used by StreamView GmbH - for more information, visit www.thomson-brand.com.