Thomson UWQHD Gaming Monitor

Important

BEFORE USING THIS MONITOR, PLEASE READ THIS MANUAL CAREFULLY AND KEEP IT FOR FUTURE REFERENCE. THE COLOR AND APPEARANCE MAY VARY DEPENDING ON THE SPECIFIC PRODUCT MODEL. SPECIFICATIONS ARE SUBJECT TO CHANGE FOR PERFORMANCE IMPROVEMENT WITHOUT PRIOR NOTICE.

Table of Contents

• 1. Important Safety Instructions
• 2. Warning!
• 3. Packaging
• 4. Base Installation
• 5. Transport and Lifting the Monitor
• 6. Table Installation
• 7. Angle Adjustment
• 8. Wall Mounting
• 9. Cable Connection
• 10. Panel Control
• 11. OSD Menu Usage (On-Screen Menu)
• 12. Eco-Friendly Tips for the Thomson Monitor
• 13. Other
• 14. Troubleshooting
• 15. Technical Specifications
• 16. License

1. Important Safety Instructions

Please read the following warnings carefully before installing and using our product. Keep them for later use.

CAUTION: DO NOT REMOVE THE COVER TO REDUCE THE RISK OF ELECTRIC SHOCK

There are no user-serviceable parts inside. Ensure that repairs are carried out by qualified service personnel.

Equipment with this symbol is Class II or double insulated electrical equipment. It is designed in such a way that it does not require a safety earth connection.

Storage

Your device has been carefully inspected and packed before shipment. Upon unpacking, ensure all parts are included and keep the packaging out of reach of children. We recommend keeping the cardboard box during the warranty period to keep your device perfectly protected in case of repair or warranty.

WEEE Directive

This mark indicates that this product should not be disposed of with other household waste throughout the EU. Recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, use the return and collection systems or contact the retailer where you purchased the product.

Intended for indoor use only.

Assistance

For FAQs, manuals, help, and assistance: tv.mythomson.com/support

Safety Information

In extreme weather conditions (storms, lightning) and during prolonged periods of inactivity (holidays), disconnect the product from the mains electricity. The mains plug is used to disconnect the monitor from the mains electricity and must therefore remain easily accessible. If the monitor is not electrically disconnected from the mains, the device will continue to consume energy in all situations, even if the product is in standby mode or turned off.

2. Warning!

This device is intended for use by persons (including children) who are capable of or have experience in operating this type of device without supervision, unless they have received supervision or instructions on the use of the device from a person responsible for their safety.

• Do not place this product near or on electric heaters or radiators, or in places exposed to direct sunlight.
• Do not place objects that generate heat (such as candles, ashtrays, incense, flammable gases or explosive substances, etc.) near the product.
• Do not place containers filled with water on the monitor, as this could cause a fire or electric shock.
• Do not expose the product to oily substances or chemical agents, as they could corrode the product casing.
• Do not expose this product to rain or bring it near water (e.g., bathtubs, sinks, basins, laundry rooms, damp basements, swimming pools).
• If the product accidentally gets wet, does not function normally, especially if it emits an unusual sound or odor, unplug it immediately and contact an authorized dealer or service center for assistance.
• When cleaning the monitor, be sure to use a dry, soft cloth that does not contain flammable substances. Before cleaning, be sure to disconnect the power cord or power adapter.
• Do not overload wall outlets, extension cords, or integrated plugs, as this could cause a fire or electric shock.
• The power cord or power adapter should be placed in a location where it cannot be stepped on or pinched by objects placed on or next to it, and special attention should be paid to the cables of the plug, integrated plugs, and the monitor socket.
• Before connecting the AC power cord to the power adapter or the monitor's power interface (depending on the product model), ensure that the local power supply meets the requirements of the power adapter or the monitor's input voltage. Do not touch the inside of this product to avoid electric shock. Only qualified technicians can open the cover of this product.
• The power cord plug must be easily accessible. Do not place the monitor, furniture, etc. on the power cord. A damaged power cord or plug can cause a fire or electric shock. Handle the power cord by the plug; do not unplug the monitor by pulling the power cord. Never touch the power cord/plug with wet hands, as this could cause a short circuit or electric shock. Never tie knots in the power cord or tie it with other cables. If it is damaged, it must be replaced, which should only be done by qualified personnel.
• NEVER place the monitor on fabrics or other materials that may get between the monitor and the furniture supporting it.
• Do not place the monitor on the floor or on inclined surfaces.
• If you plan to leave the monitor unused for a prolonged period, or if you will be away from home (especially if there are children, elderly people, or people with disabilities left alone), be sure to disconnect the plug or power adapter from the power outlet.
• Accumulated dust can cause sparks and heat in the power cord or power adapter, or deteriorate the insulation of the power cord or power adapter, which could lead to electric shocks, leaks, or fires.
• After moving the monitor from a cold environment to a warm area, let it rest for a while before turning it on to allow any condensation inside to dissipate and dry completely.
• If you plan to install this product in dusty environments, with high or low temperatures, high humidity, chemicals, or in places with continuous use for 24 hours (such as airports or train stations, etc.), contact an authorized service center for assistance. Otherwise, the monitor may suffer serious damage.
• Children are prohibited from climbing on this product.
• Do not install this product in an unstable location, such as a wobbly shelf, an inclined floor, or a location subject to external vibrations.
• Carefully attach the legs/stand to the product. If the stand includes screws, tighten them firmly to prevent the monitor from tilting. Do not overtighten the screws.
• To prevent the risk of suffocation, keep plastic bags out of reach of babies, children, and domestic animals.

ABOVE ALL: NEVER allow anyone, especially children, to push or hit the screen, or insert anything into the openings, slots, or any other opening of the casing.

User Tips

According to legislative decree no. 49 of March 14, 2014 "Application of Directive 2012/19/EU on waste electrical and electronic equipment (WEEE)", this marking indicates that this product should not be disposed of with other household waste, but should be disposed of separately. Therefore, the user must take the product with all its essential components to an electrical and electronic waste recycling center, or return it to the retailer before purchasing a new product of equivalent type, in a proportion of 1 to 1, or 1 to 0 for products with a side greater than 25 cm. The correct disposal of your old appliance will help prevent possible damage to the environment and human health, and will promote the recycling of materials. Illegal disposal of the product may result in administrative sanctions for users, in accordance with Legislative Decree no. 49 of March 14, 2014.

Operating Temperature: -10 °C ~ 35 °C

This equipment complies with the radiation exposure limits established for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and the body.

Careca Italia SpA declares that this product complies with Directive 2014/30/EU, Directive 2014/35/EU, Directive 2009/125/CE, Directive (EU) 2017/1369 and Directive 2011/65/EU and their subsequent amendments. The full text of the EU Declaration of Conformity is available online.

3. Packaging

Check that all items are included in your monitor set. If any item is missing, contact your dealer in time.

The color and shape of the items may vary depending on the model.

The supplied cables may vary depending on the product purchased.

4. Base Installation

Refer to the Quick Installation Guide (QIG) for instructions on how to unpack the monitor. Assemble the monitor on a flat surface and place it on a cloth.

Diagram showing steps 1-4 for attaching the monitor base. The steps involve connecting parts of the stand and securing them with screws.

5. Transport and Lifting the Monitor

To ensure safe transport of the monitor and avoid scratches or damage, follow these instructions regardless of its shape and size:

• Before moving the monitor, place it in the original box/packaging.
• Disconnect the power cord and other cables before performing any action with the monitor.
• Firmly hold the bottom and sides of the monitor. Do not hold the panel.
• Ensure the screen is not facing sharp objects and is at a safe distance from other materials that could damage it.
• To transport the monitor correctly, ensure it is in a vertical position and not resting on its sides.

6. Table Installation

Place the monitor on the table in a vertical position after assembling it. The monitor should be at least 100 mm away from walls to ensure sufficient ventilation.

7. Angle Adjustment

The diagrams are for illustrative purposes only; consult the actual monitor.

The screen angle can be adjusted 5º forward and 15º backward for a comfortable viewing angle.

Be careful not to touch or press the screen area when adjusting the monitor's angle.

Side view of the monitor showing tilt adjustment. The screen angle can be adjusted 5 degrees forward and 15 degrees backward.

8. Wall Mounting

The monitor complies with specifications for wall mounting plates or other compatible devices. The monitor must be installed with a minimum space of 100 mm on each side and 100 mm from the wall to ensure adequate ventilation. Screws, the monitor plate, or other compatible devices must be VESA certified and used in accordance with VESA standards.

Diagram showing wall mounting with minimum 100mm clearance on all sides and from the wall. Indicates VESA compatibility.

9. Cable Connection

Depending on the product model, the configuration information on the back of the monitor may vary. Be sure to read the following information before connecting the product.

1. Before connecting the product, check the two connectors of the supplied signal cable or cables and the shape and position of the product's connectors and external devices.
2. Before connecting the product, ensure the power cord is not bent or damaged.
3. Connect the power cord to the product and plug it into a power outlet. If you observe any abnormal product operation, unplug it immediately and contact your dealer.
4. After connecting the product, read the manual to familiarize yourself with the features, precautions, and other necessary information for correct product use.

Diagram showing cables and ports: Power Adapter, HDMI cable, DP Cable, and Headphones jack.

10. Panel Control

Illustration of the monitor's front panel buttons with labels: M (Menu/Select), Down/Volume, Up/Brightness+, E (Exit/Input Menu), Standby/Power Off/On.

11. OSD Menu Usage (On-Screen Menu)

1. To view the OSD menu, press the M button located on the bottom of the monitor.

2. Press the left/right buttons to navigate the menu and press M to select.

3. Press the left/right buttons to adjust the selected setting and press M to confirm.

4. To return to the previous menu, press the E button.

5. To exit the OSD menu, press the E key until you exit.

12. Eco-Friendly Tips for the Thomson Monitor

To help reduce energy consumption and minimize your environmental footprint while using your Thomson monitor, follow these simple eco-friendly practices:

• Activate energy-saving mode: Activate the monitor's Eco mode to reduce energy consumption when not in use. This setting helps dim the brightness and save energy during idle periods.
• Adjust brightness and contrast: Reduce brightness and contrast settings to a comfortable level. This not only reduces energy consumption but also prolongs the monitor's lifespan.
• Turn it off when not in use: Always turn off the monitor when you have finished using it, especially during prolonged periods of inactivity. You can also set a shorter sleep mode or an automatic shutdown timer.
• Unplug when not in use: Unplug the monitor when it is not in use for extended periods, such as during holidays or prolonged absences. This prevents phantom energy consumption.
• Proper Disposal: At the end of its useful life, recycle the monitor responsibly by taking it to an electronic waste collection point, in accordance with the WEEE Directive. This ensures proper disposal and promotes the sustainable reuse of materials.

13. Other

Plug and Play Features

This monitor can be installed on any compatible Plug and Play system. The interaction between the monitor and the computer system provides optimal operating conditions and monitor settings. In most cases, the monitor installation will be automatic, unless the user chooses a different configuration.

Acceptable Dead Pixels

The screen of this product is manufactured using an advanced semiconductor process with precision exceeding 1 ppm (parts per million). However, some pixels may be too bright or too dark when displaying red, green, blue, or white colors. Feel free to use it, as the quality is satisfactory.

This equipment is Class B computer equipment.

As the user's viewing angle changes, the LED light on the edge of the product frame may be visible, but this phenomenon is not harmful to the human body and does not affect the product's characteristics or performance.

To avoid hearing damage, limit listening time at high volumes.

14. Troubleshooting

Black Screen / Product Not Turning On:

1. Check that the power adapter is connected correctly.
2. Check that the power adapter is connected correctly to a 100-240 V AC power outlet.
3. Check if the signal detection cable information is displayed on the screen and check the cable connection between the connected system and this monitor.
4. Different Inputs:
   • a) Check if the DP input is selected as the source if you connect the DP cable after turning on the connected system. Disconnect and reconnect the DP cable while using the connected system. It is possible that the screen will not display any image because some graphics cards cannot output a signal. In this case, restart the connected system after connecting the DP cable and/or update the graphics card drivers.
   • b) Check if the HDMI input is selected as the source if you connect the HDMI cable after turning on the connected system. Disconnect and reconnect the HDMI cable while using the connected system. It is possible that the screen will not display any image because some graphics cards cannot output a signal. In this case, restart the connected system after connecting the HDMI cable and/or update the graphics card drivers.

15. Technical Specifications

16. License

Subject to modifications. As a consequence of continuous research and development, technical specifications, design, and appearance of products may change. The terms HDMI and HDMI High-Definition Multimedia Interface, as well as the HDMI logo, are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. All rights reserved. All product names are trademarks or registered trademarks of their respective owners. ©2025 StreamView GmbH, Franz-Josefs-Kai 1, 1010 Vienna, Austria, contact@streamview.com. This product has been manufactured and sold under the responsibility of StreamView GmbH. THOMSON and the THOMSON logo are trademarks used by StreamView GmbH. For more information, visit www.thomson-brand.com.