Kinetik Wellbeing Dual-Channel TENS Pain Reliever
User Manual
Model: AD-2126
Manufacturer: ANDON HEALTH CO., LTD.
European Representative: iHealthLabs Europe SAS
Introduction
Thank you for choosing the Kinetik Wellbeing Dual-Channel TENS Pain Reliever. This manual provides essential information for safe and effective use. Please read it thoroughly and keep it for future reference.
Intended Use
The TENS device is designed to provide temporary relief of muscle soreness caused by exercise, normal household or work activities, and to alleviate chronic, intractable pain and pain associated with arthritis. It is suitable for adult users, including lay persons and professionals.
Contraindications
Patients with implantable medical devices such as pacemakers, life-sustaining medical devices (e.g., artificial heart and lung), and medical devices such as electrocardiographs should not use this device.
Operation Principle
TENS (Transcutaneous Electrical Nerve Stimulation) works by sending electrical impulses through the skin via self-adhesive pads. These impulses stimulate nerves, sending signals to the brain that can interfere with pain signals, providing a tingling sensation that alters the perception of pain. Low-frequency vibrations can also promote blood circulation and relieve pain.
Device Description: The device is a handheld unit with an LCD screen, control buttons (ON/OFF, mode selection, intensity adjustment), and output ports for connecting electrode pads.
Package Contents
- 1 x TENS Unit
- 1 x Operation Guide
- 2 x Output Cables
- 4 x Electrode Gel Pads
- 1 x Carry Case
Specifications
- Product Name: Dual-Channel TENS Pain Reliever
- Model: AD-2126
- Classification: Internally powered, Type BF applied part, IP22, Continuous operation.
- Machine Size: Approx. 120.3mm x 60.3mm x 20.6mm (4 3/4" x 2 3/8" x 13/16")
- Weight: Approx. 73g (2 9/16 oz.) (excluding batteries)
- Electrode Gel Pads: Approx. 50mm x 50mm (1 31/32" x 1 31/32"), Model: EP505036N
- Output Cable Length: Approx. 1200mm (47 1/4")
- Output Channels: 2 (A and B)
- Treatment Programs: 24 sub-modes in 6 main modes (Default, Thump, Press, Slap, Acupuncture, Relax)
- Intensity Levels: 15
- Output Pulse Frequency: 0-100Hz
- Output Voltage: Max. 120 Vpp (500 ohm)
- Output Pulse Width: 20~100µs
- Display: Large LCD with blue backlight
- Treatment Timer: 15 minutes countdown
- Batteries: 4 x 1.5V Size AAA
- Operating Temperature: 5°C ~ 40°C
- Operating Humidity: ≤80%
- Storage/Transport Temperature: -20°C ~ 55°C
- Storage/Transport Humidity: ≤90%
- Environmental Pressure: 80kPa - 105kPa
- Device Life: 3 years
- Battery Life: Approx. 2 months (with alkaline batteries, 15 min/day usage)
Note: Specifications are subject to change without notice.
Notice and Safety Precautions
General Usage:
- Read all instructions before use.
- This device is for adults only. Consult a physician before use on children.
- Do not apply electrodes near the heart, on the head, eyes, mouth, neck (carotid sinus), chest, upper back, spine, or private areas.
- Do not use on both feet simultaneously.
- Avoid use on skin disease areas.
- Limit therapy sessions to 30 minutes per body part.
- Stop use immediately if skin becomes abnormal or you feel unwell.
- Turn off the device before moving electrode pads.
- Avoid sharp kinks in cables or electrodes.
- Use caution near active cellular phones.
- Keep out of reach of children to prevent accidental ingestion of small parts or batteries.
- Do not use in bathrooms or other high humidity areas.
- Do not use while driving.
- Do not use during sleep.
- Avoid contact of electrode pads with metal objects (belts, necklaces).
- Use only for intended purpose.
- Do not use if stored or used outside specified temperature/humidity ranges.
- Users with pacemakers or other implanted electronic equipment must consult a doctor.
- Pregnant women should consult a doctor, midwife, or physiotherapist before use, especially during the first trimester.
- Simultaneous use with high-frequency surgical ME equipment may cause burns or damage.
- Avoid use near shortwave or microwave therapy equipment.
- Electrode placement near the thorax may increase the risk of cardiac fibrillation.
- Do not disassemble, repair, or rebuild the device privately. Contact service center for issues.
- Use only manufacturer-supplied electrode pads and wires to avoid biocompatible hazards.
- Do not share electrode pads with others to prevent cross-infection.
- Output wave parameters are generally not affected by load resistance, except for output voltage.
- Electromagnetic Interference: Keep the unit at least 30 cm away from other wireless devices (WLAN, microwave ovens). Do not use near active HF SURGICAL EQUIPMENT or RF-shielded rooms for MRI.
- Modifications not approved by the compliance party may void user authority.
- Do not use if allergic to device materials.
- This device is intended for patient use.
- Do not use in conjunction with electronic monitoring equipment (e.g., cardiac monitors, ECG alarms) in hospitals/clinics, as it may interfere with their operation.
Setup and Operating Procedures
Battery Loading
1. Open the battery cover at the back of the monitor.
2. Insert four "AAA" batteries, observing correct polarity (+/-).
3. Close the battery cover.
Replace batteries when the ? symbol appears on the LCD. Rechargeable batteries are not compatible. Remove batteries if the device will not be used for an extended period.
Caution: Avoid battery fluid contact with eyes. Rinse thoroughly with water and seek medical attention if contact occurs. Ensure battery terminals are properly seated.
Prepare the Electrode Gel Pads
1. Connect the output cable to the electrode gel pads and then to the TENS machine's output channel port.
2. Remove the transparent protective film from each gel pad before applying to the skin.
3. Press pads firmly for adhesion.
Cleaning: Gently wipe gel pads with a damp cloth. Do not use cleaning agents or anything that might scratch the surface. Replace pads if they no longer adhere or are dirty.
Safety: Keep wires away from children to prevent suffocation risk.
Notes:
- Clean the skin area before applying pads.
- Hold the plug when disconnecting, do not pull the wire.
- Never stick two electrode pads together.
- Reposition pads if not correctly placed.
- Keep pads clean and away from heat/direct sunlight.
- Contact Kinetik Wellbeing for replacement pads.
- It is recommended to use electrode pads up to 20 times.
- Apply electrodes only on intact skin, not on cuts or damaged skin.
Treatment Time Adjustment
1. Turn on the device and press and hold the ON/OFF (▶️) button to enter time setting mode.
2. The default time is 15 minutes. Use the ⬆️/⬇️ buttons to adjust the time up to 30 minutes.
3. Press the ON/OFF (▶️) button again to confirm the time setting.
Applying the Electrode Gel Pads
The TENS machine can treat various types of pain. Place electrodes on or around the area of pain. Refer to the diagrams for common placement areas:
- Arm: One pad on the upper arm, one on the forearm, or both on the upper arm.
- Shoulder: Two pads on the upper shoulder area, spaced apart.
- Waist: Two pads on the lower back, or one on each side of the spine.
- Back: Multiple pads placed on the upper or lower back, avoiding the spine directly.
- Leg (Front/Back): Pads placed on the thigh, calf, or shin, or on the back of the calf.
- Joint (e.g., Knee/Elbow): Pads placed on either side of the joint.
- Belly: Pads placed on the abdominal muscles, spaced apart.
- Adductor and Gluteus: Pads placed on the inner thigh and buttock area.
- Feet: Pads placed on the sole of the foot or on the ankle.
Using Your TENS Machine
1. Ensure electrode pads are firmly attached and output cables are connected.
2. Press the ON/OFF (▶️) button to turn on the device.
3. Use the A/B button to select channel A or B.
4. Use the Mode button to select a treatment mode.
5. Use the In-mode setting button to select specific settings within a mode.
6. Use the ⬆️/⬇️ buttons to adjust the intensity for the selected channel (levels 1-15).
7. Treatment begins when intensity is set, and the timer counts down.
8. The default treatment time is 15 minutes. This time does not change if program or intensity is adjusted during treatment.
9. The device automatically shuts off after 20 seconds of inactivity if intensity is at 0 for both channels.
10. To end treatment early, press the ON/OFF (▶️) button.
Treatment Modes and Wave Parameters
Mode | Display on LCD | Your Feeling | Parameters of Wave |
---|---|---|---|
Composite (1) | 1 | Composite (1) | Output pulse frequency: 2~33.33Hz Output pulse width: 20~100µs |
Composite (2) | 2 | Composite (2) | Output pulse frequency: 2~20Hz Output pulse width: 20~100µs |
Composite (3) | 3 | Composite (3) | Output pulse frequency: 1~33.33Hz Output pulse width: 20~100µs |
Composite (4) | 4 | Composite (4) | Output pulse frequency: 20~50Hz Output pulse width: 20~100µs |
Thump (1) | 1 | Thump (1) | Output pulse frequency: 1~16.67Hz Output pulse width: 20~100µs (Continuous output) |
Thump (2) | 2 | Thump (2) | Output pulse frequency: 1~16.67Hz Output pulse width: 20~100µs (Intermittent) |
Thump (3) | 3 | Thump (3) | Output pulse frequency: 1~6.67Hz Output pulse width: 20~100µs |
Thump (4) | 4 | Thump (4) | Output pulse frequency: 1~6.67Hz Output pulse width: 20~100µs |
Press (1) | 1 | Press (1) | Output pulse frequency: 50Hz Output pulse width: 20~100µs |
Press (2) | 2 | Press (2) | Output pulse frequency: 33.33Hz Output pulse width: 20~100µs |
Press (3) | 3 | Press (3) | Output pulse frequency: 50Hz Output pulse width: 20~100µs |
Press (4) | 4 | Press (4) | Output pulse frequency: 33.33Hz Output pulse width: 20~100µs |
Slap (1) | 1 | Slap (1) | Output pulse frequency: 5~20Hz Output pulse width: 20~100µs |
Slap (2) | 2 | Slap (2) | Output pulse frequency: 2.5~10Hz Output pulse width: 20~100µs |
Slap (3) | 3 | Slap (3) | Output pulse frequency: 3.33~5Hz Output pulse width: 20~100µs |
Slap (4) | 4 | Slap (4) | Output pulse frequency: 3.33~10Hz Output pulse width: 20~100µs |
Acupuncture (1) | 1 | Acupuncture (1) | Output pulse frequency: 2.5~100Hz; Output pulse width: 20~100µs; |
Acupuncture (2) | 2 | Acupuncture (2) | Output pulse frequency: 50~100Hz; Output pulse width: 20~100µs; |
Acupuncture (3) | 3 | Acupuncture (3) | Output pulse frequency: 11.11~100Hz; Output pulse width: 20~100µs; |
Acupuncture (4) | 4 | Acupuncture (4) | Output pulse frequency: 16.67~100Hz; Output pulse width: 20~100µs; |
Muscular Relaxation (1) | 1 | Muscular Relaxation (1) | Output pulse frequency: 1~10Hz; Output pulse width: 20~100µs; |
Muscular Relaxation (2) | 2 | Muscular Relaxation (2) | Output pulse frequency: 1~50Hz; Output pulse width: 20~100µs; |
Muscular Relaxation (3) | 3 | Muscular Relaxation (3) | Output pulse frequency: 1~50Hz; Output pulse width: 20~100µs; |
Muscular Relaxation (4) | 4 | Muscular Relaxation (4) | Output pulse frequency: 16.67~100Hz; Output pulse width: 20~100µs; |
Troubleshooting
Problem | Cause | Solution |
---|---|---|
No feeling of stimulus. | 1. Batteries exhausted. 2. Batteries incorrectly inserted. 3. Wire not correctly connected. 4. Protective film not removed from pads. | 1. Replace batteries. 2. Insert batteries correctly. 3. Connect wire firmly. 4. Remove protective film. |
Stimulus is weak. | 1. Electrode pads not sticking firmly. 2. Electrode pads overlapped. 3. Electrode pads dirty. 4. Intensity too low. 5. Electrode pads incorrectly positioned. | 1. Stick pads firmly. 2. Separate and reapply pads. 3. Clean electrode pads. 4. Increase intensity. 5. Reposition electrode pads. |
The skin becomes red. | 1. Therapy time too long. 2. Electrode pads too dry. 3. Electrode pad not sticking closely. 4. Electrode pads dirty. 5. Electrode pad surface scratched. | 1. Limit sessions to 10-15 minutes. 2. Gently wipe pads with a damp cloth. 3. Ensure close skin contact. 4. Clean electrode pads. 5. Replace electrode pads. |
Power source cut off during treatment. | 1. Electrode pads come off skin. 2. Wire disconnected. 3. Batteries exhausted. | 1. Turn off power, reapply pads firmly. 2. Turn off power, reconnect wire. 3. Replace batteries. |
Maintenance
- Do not drop or impact the monitor.
- Avoid high temperatures, direct sunlight, and immersion in water.
- Acclimate the monitor to room temperature if stored in cold conditions.
- Remove batteries if the device will not be used for a long time.
- Do not attempt to disassemble the monitor.
- Turn off power before moving electrode pads to a different body part.
- Avoid contact of electrode pads with metal objects.
- After use, disconnect output cables and re-attach pads to their protective film.
- Do not twist or pull output cables.
- Clean the main unit and electrode pads with a damp cloth only. Do not use chemicals. Clean pads after each use.
- The monitor cannot be repaired by the user. Qualified personnel are required for repairs.
- The device maintains safety and performance for three years.
- Allow 6 hours for the monitor to acclimate to ambient temperature (20°C) after storage at extreme temperatures (-20°C or 55°C).
- Do not perform maintenance while the monitor is in use.
Explanation of Symbols on Unit
- ?Symbol for "The operation guide must be read"
- ✅Symbol for "Type BF applied parts": Indicates electrode pads are Type BF applied parts.
- Symbol with Exclamation Mark ⚠️: Indicates need to consult instructions for important cautionary information.
- ♻️Symbol for "ENVIRONMENT PROTECTION": Electrical waste should be recycled according to local regulations.
- SNSerial Number
- ⚡DC Symbol: Direct Current
- Manufacturer Symbol: Indicates manufacturer.
- "Made in China" / "Manufacture date" Symbol: Indicates origin and date.
- ?IP22: Indicates protection against solid objects (2) and water ingress (2).
- EC REPEC REP: European Authorised Representative.
- CE0197CE0197: Complies with MDD93/42/EEC requirements.
- REFREF: Commercial Product Code / Model Number.
- LOTLOT: Batch Code.
Warranty Information
For warranty inquiries, please contact:
iHealthLabs Europe SAS
36 Rue de Ponthieu, 75008, Paris, France
ANDON HEALTH CO., LTD.
No. 3 Jin Ping Street, Ya An Road, Nankai District, Tianjin 300190, China.
Electromagnetic Compatibility Information
This device complies with relevant EMC standards for home healthcare environments.
Table 1: Emission limits per environment
Phenomenon | Compliance | Electromagnetic Environment |
---|---|---|
Conducted and radiated RF emissions | CISPR 11 Group 1, Class B | The device is intended to be used in home healthcare environment. |
Harmonic distortion | IEC 61000-3-2 NA | The device is powered by battery. |
Voltage fluctuations and flicker | IEC 61000-3-3 NA | The device is powered by battery. |
Table 2: Enclosure Port Immunity Test Levels (Home Healthcare Environment)
Phenomenon | Basic EMC Standard | Immunity Test Levels (Home Healthcare Environment) |
---|---|---|
Electrostatic Discharge | IEC 61000-4-2 | ±8 kV contact, ±2kV, ±4kV, ±8kV, ±15kV air |
Radiated RF EM field | IEC 61000-4-3 | 10V/m, 80MHz-2.7GHz, 80% AM at 1kHz |
Proximity fields from RF wireless communications equipment | IEC 61000-4-3 | Refer to Table 3 |
Rated power frequency magnetic fields | IEC 61000-4-8 | 30A/m, 50Hz or 60Hz |
Table 3: Proximity fields from RF wireless communications equipment
Test Frequency (MHz) | Band (MHz) | Immunity Test Levels (Professional Healthcare Facility Environment) |
---|---|---|
385 | 380-390 | Pulse modulation 18Hz, 27V/m |
450 | 430-470 | FM, ±5kHz deviation, 1kHz sine, 28V/m |
710 | 704-787 | Pulse modulation 217Hz, 9V/m |
745 | ||
780 | ||
810 | 800-960 | Pulse modulation 18Hz, 28V/m |
870 | ||
930 | ||
1720 | 1700-1990 | Pulse modulation 217Hz, 28V/m |
1845 | ||
1970 | ||
2450 | 2400-2570 | Pulse modulation 217Hz, 28V/m |
5240 | 5100-5800 | Pulse modulation 217Hz, 9V/m |
5500 | ||
5785 |
Table 4: PATIENT coupling PORT Immunity Test Levels (Home Healthcare Environment)
Phenomenon | Basic EMC Standard | Immunity Test Levels (Home Healthcare Environment) |
---|---|---|
Electrostatic Discharge | IEC 61000-4-2 | ±8 kV contact, ±2kV, ±4kV, ±8kV, ±15kV air |
Conducted Disturbances Induced by RF Fields a) | IEC 61000-4-6 | 3 V, 0.15 MHz - 80 MHz; 6 V in ISM and amateur radio bands between 0.15 MHz and 80 MHz; 80% AM at 1 kHz |
Table 5: Signal input/output parts PORT Immunity Test Levels (Home Healthcare Environment)
Phenomenon | Basic EMC Standard | Immunity Test Levels (Home Healthcare Environment) |
---|---|---|
Electrostatic Discharge | IEC 61000-4-2 | ±8 kV contact, ±2kV, ±4kV, ±8kV, ±15kV air |
Electrical fast transients / bursts | IEC 61000-4-4 NA | The device is powered by battery. |
Surges Line-to-ground | IEC 61000-4-5 NA | The device is powered by battery. |
Conducted Disturbances Induced by RF Fields | IEC 61000-4-6 | 3 V, 0.15 MHz - 80 MHz; 6 V in ISM and amateur radio bands between 0.15 MHz and 80 MHz; 80% AM at 1 kHz |