Cococam Wireless Rechargeable Battery PTZ Security Camera

User Guide

Product Details
Camera Installation
Cococam Application Installation
Powering On the Camera
Adding the Camera
Device Menu
PIR Detection
Alarm Push Notification and Playback
Optimal Conditions for Night Vision
Important Information to Reduce False Alarms
Video Playback and Micro SD Card

1. Product Details

The camera features a lens, charging indicator, PIR sensor, microphone, power button, reset button, and TF card slot.

No.	Camera Buttons	Function
1	Power Button	Press and hold for five seconds to turn the device on and off.
2	Power Button	Quickly press for one second to wake the camera from standby mode.
3	Reset Button	Press and hold for five seconds to reset and restart the camera.

No.	LED Status	Function
1	Slow flashing red	Waiting for Wi-Fi connection, start adding devices.
2	Fast flashing red	Wi-Fi connection.
3	Solid red	Network is abnormal.
4	Solid blue	Wi-Fi connected. The camera is functioning normally.

2. Camera Installation

This indoor camera supports horizontal installation only and does not support other installation methods. It is recommended to place the indoor camera on a desktop for detection.

3. Cococam Application Installation

Search for "Cococam" in the app store or GooglePlay, or scan the QR code to download and install the app on your phone.

ATTENTION: When using the application for the first time, enable the following two permissions:

Allow Cococam access to cellular data and wireless LAN; otherwise, you will not be able to add the camera.
Allow Cocam to receive push messages; otherwise, your phone will not receive notifications when motion is detected or an audible alarm is triggered.

3.1 Account Registration: New users must register via email. Click "Register" and follow the steps to complete registration and login.

3.2 Help and Feedback: For product issues or questions, email service@cococam.com with the product model number. Responses will be provided within 24 hours.

4. Powering On the Camera

Press the power button for five seconds to turn on the camera. If it does not turn on, connect the power adapter (not included) DC5V 1A/2A and charge the camera for 15 minutes before trying again. The camera is on when the indicator light under the lens flashes slowly.

NOTE: The device only supports 2.4 GHz Wi-Fi networks. The Wi-Fi SSID and password length should not exceed 24 characters.

Please ensure the network is available. The device supports 2.4GHz Wi-Fi. 5GHz Wi-Fi is not supported [❌].

5. Adding the Camera

Before use:

If using an SD card, insert the Micro SD card (2-128GB) before powering on. If the Micro SD card is inserted after powering on, detection may fail, and the product will need to be restarted.
For Wi-Fi connection, keep the product and your mobile phone 30cm to 100cm away from the router.
Before adding the camera, enable Bluetooth authorization and the APP's positioning authorization. Then, turn on your phone's Bluetooth and prepare to connect the camera. (Note: Failure to open the APP will cause the camera connection to fail).

You can scan the QR code below or visit the link to watch the added video:

1. Through Bluetooth: https://youtu.be/pLX7GS6KbIE
2. Through scan QR codes: https://youtu.be/mEtTLDoKmSU

Pairing Method 1: via Bluetooth

Press and hold the camera's power button and wait for the camera's LED indicator to flash red.
Click "+" in the upper right corner of the APP's home page to add the product. On the product addition page, a list of nearby cameras that can be connected via Bluetooth will automatically appear.
Select the camera, search for the nearby 2.4G Wi-Fi to connect to, enter the Wi-Fi password, and wait for the camera to automatically connect to the Wi-Fi, then complete adding the camera.

Pairing Method 2: via QR code scanning

Click the "+" sign in the upper right corner of the home page to select "Add device", enable the phone's Bluetooth, and select "Battery Camera".
Follow the APP's instructions, press and hold the camera's power button to start it, then press and hold the reset button to reset the camera and wait for the red indicator light to flash.
Select the nearby 2.4G Wi-Fi, enter the password, and display the QR code on your phone to the camera for scanning.
When you hear the "bugu" sound, it means the camera scan was successful. Wait for the camera to connect automatically and complete adding the camera.

App Usage Steps:

Tap '+' to add the device.
Select the device (Battery Camera).
Turn on the camera.
Reset the device if necessary.
Set up Wi-Fi: Select a 2.4 GHz Wi-Fi network and enter your password. (Note: The device does not support 5G networks).
QR Code Scanning: Show the QR code on your smartphone screen to the camera lens at a distance of 15-25 cm.
Wait for the connection.
Connection successful.
Product pairing successful.

6. Device Menu

The device menu provides access to various functions:

1. Add Camera: For adding new cameras.
2. Camera Time: Displays the current time.
3. Real-time View: Live video feed.
4. Multi-screen: View multiple cameras simultaneously.
5. Camera Name: Customize the camera's name.
6. Show/Hide View: Toggle the live view.
7. Playback: Access recorded footage.
8. Settings Menu: Access device settings.
9. Device List: View all connected devices.
10. Messages: View notifications and alerts.
11. My Profile: User profile settings.
12. Camera Settings: General camera configurations.
13. SD and HD Options: Select video quality.
14. Full Screen Option: View in full screen.
15. Speaker: Audio output.
16. Transmission Speed: Network speed indicator.
17. Cloud Playback: Access cloud-stored recordings.
18. Preview: Thumbnail previews of recordings.
19. Local Playback: Access recordings stored locally.
20. Screenshot Button: Capture a still image.
21. Recording: Manually start recording.
22. Alarm Switch: Enable/disable alarms.
23. Intercom Option: Press and hold to talk.
24. Motion Detection: Enable/disable motion detection.
25. PTZ Control: Pan-Tilt-Zoom controls.
26. Photo Album: View captured photos.
27. Video Playback: Play recorded videos.
28. Alarm Record Playback: Playback of alarm-triggered recordings.
29. Alarm Date Selection: Choose the date for alarm records.
30. Alarm Point Selection: Select specific points in alarm records.
31. Screenshots: View saved screenshots.
32. Video Recording: Record video.
33. Download Video: Download recorded videos.
34. Delete Videos: Delete recorded videos.

7. PIR Detection

The PIR sensor's detection range is set to 10 meters by default. Sensitivity can be adjusted in "Device"-"Settings"-"Alarm Settings". Higher sensitivity offers longer detection distances but may result in more false alarms.

8. Alarm Push Notification and Playback

The battery camera with PIR sensor is not designed for continuous 24/7 recording. Instead, it sends notifications to the app and saves videos to the micro SD card or cloud storage (paid) when the PIR sensor detects human body movement. You can watch videos anywhere via the Cococam app.

When the PIR sensor is activated, the camera and its system turn on.

The app will emit an audible alarm. Allow Cococam app notifications in your phone's settings and enable your phone's volume.
Alarm snapshots and video recordings are saved to the micro SD card/cloud storage. Ensure the micro SD card is inserted.

9. Optimal Conditions for Night Vision

For optimal night vision, ensure there are no obstacles within three meters of the lens. Obstacles can cause infrared rays to concentrate, affecting night vision performance.

10. Important Information to Reduce False Alarms

To minimize false alarms:

Avoid installing the camera in locations with bright objects or direct light (e.g., sunlight, bright lamps).
Do not place the camera where vehicles and people frequently enter and exit.
Keep the camera away from air conditioning vents, humidifiers, heat vents, etc.
Do not point the camera towards mirrors or glass.
Keep the camera at least one meter away from wireless devices to avoid interference.

10.2 Surveillance Area Coverage:

When installing the camera, the PIR sensor should not be aligned vertically with moving objects, as this may prevent motion detection. It is recommended to tilt the camera by more than 10 degrees to capture all movements. Avoid pointing the PIR sensor towards the path of moving objects [❌].

11. Video Playback and Micro SD Card

Video recordings are stored on a micro SD card (not included) or in the cloud.

11.1 Only support 2-128GB: The micro SD card capacity must be between 2GB and 128GB.
11.2 Recommended SD Card: For consistent recognition speed and SD card longevity, it is recommended to use a Class 10 micro SD card from brands like Samsung, SanDisk, or Kingston.
11.3 Card Preparation: Ensure the micro SD card is not damaged and format it before inserting it into the camera. The format must be FAT32 or exFAT32.
11.4 Verification: After inserting the micro SD card, the memory volume will be displayed in the Cococam app, indicating that the camera's micro SD card is readable.
11.5 Unreadable Card: If the micro SD card is not readable, please contact customer support for assistance.

Troubleshooting

No.	Product Description	Solutions and Functionality
1	What to do when the message "Unable to establish connection" is displayed?	1) Check the Wi-Fi name and password. 2) Note: If the camera does not support 5G, use a 2.4G network. 3) Ensure the camera and mobile phone are close to the router. 4) Contact customer service via email to resolve the issue within 24 hours.
2	How to restore to default value?	1) Press and hold the reset button for five seconds. 2) Listen for the "bugu" sound. 3) Observe the slow flashing red light.
3	How do you connect the camera to a new Wi-Fi network?	1) Press the factory reset button. 2) Remove the camera in the CocoCam application. 3) Reconnect the camera.
4	Why am I receiving images without people?	1) The camera needs time to wake up, and people are moving too fast. 2) Objects with heat dissipation can be detected by the PIR. In this case, lower the PIR alarm sensitivity.
5	Why do I receive frequent alarms?	1) The environment or the number of vehicles where the camera is installed triggers frequent alarms. 2) Change the camera's alarm sensitivity to low.
6	How do people pass without triggering the alarm?	The PIR inspection area has a limited range. It's possible that the person is too far or too close, or moves too quickly at an angle in the video and is not detected by the PIR.
7	Push notification not working	Enable notifications from the CocoCam app in the mobile settings.
8	No alarm video recording	Insert the micro SD card or enable cloud storage.
9	Device offline	Check if the network is working. It's possible that the camera is installed too far from the router and the Wi-Fi is not functioning correctly.
10	Video delay	Check the Wi-Fi network. The camera and router should not be too far apart.
11	Short battery life	The camera wakes up too often and should not be positioned on the roadside or in direct sunlight.
12	Cococam App Flashback	1) The phone's system version may be too low or too high, resulting in poor compatibility. Uninstall and reinstall the application. 2) Contact customer service, providing the camera model number and the phone's system number.
13	Cannot register account	1) When registering an account, ensure you select the correct country. 2) A verification code is not required. Follow the account registration procedure.
14	Cannot add a friend	Your account and your friend's account must be registered in the same country or region. For example, accounts in Europe and America cannot be friends.

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