JLab GO WORK Wireless Headphones

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Warranty & Support

Your Warranty: All warranty claims are subject to JLab authorization and our sole discretion. Keep your purchase receipt to ensure warranty coverage.

Contact Us: You can contact us at support@jlab.com or visit intl.jlab.com/contact.

Register Now: Visit intl.jlab.com/register for new product updates, tips & tricks, FAQs, and more.

Bluetooth Pairing

  1. Step 1: Enable Bluetooth in your device's settings.

    (Diagram shows a smartphone screen with 'Settings' and 'Bluetooth' highlighted.)

  2. Step 2: Press and hold the button on the headphones for 8 seconds. Release the button. The indicator lights will flash blue/red.

    (Diagram shows headphones with a button being pressed, and indicator lights flashing blue and red.)

  3. Step 3: Select "JLab GO Work" in your device's settings to connect.

    (Diagram shows a smartphone screen with 'JLab GO Work' selected under available Bluetooth devices.)

Multipoint Connection (Connect 2 Devices Simultaneously)

  1. Step 1: Once the FIRST device is connected, turn off Bluetooth in its settings. The GO Work headphones will automatically enter Bluetooth pairing mode.

    (Diagram shows headphones connected to a smartphone.)

  2. Step 2: Go to the SECOND device's Bluetooth settings and connect to GO Work.

    (Diagram shows headphones connected to a laptop.)

  3. Step 3: Go to the FIRST device's settings. Turn on Bluetooth and reconnect to GO Work.

    (Diagram shows headphones connected to both a smartphone and a laptop.)

For more information or to troubleshoot MULTIPHONE connection issues, visit: INTL.JLAB.COM/MULTIPOINT

Button Functions

Headphone Controls

  • Volume Up: Press once
  • Next Track: Press and hold for over 2 seconds
  • Volume Down: Press once
  • Previous Track: Press and hold for over 2 seconds
  • Power On/Off: Press and hold for over 2 seconds
  • Play/Pause/Answer/Hang Up Calls: Press once
  • Reject Incoming Call: Press and hold for over 1 second
  • Activate Siri (iOS) or "OK Google" (Android): Press twice
  • Activate/Deactivate Auto-Listen: Press three times (during a call)

Microphone & EQ

  • Change EQ (Voice/Music): Press and hold both buttons simultaneously.
  • Boom Microphone: Can swivel left or right.
  • Activate/Deactivate Microphone Mute: [Mute Button Description]

    (Diagram indicates buttons for 'Deactivate Mute' and 'Activate Mute'.)

  • Bluetooth Pairing: Refer to the "Bluetooth Pairing" section.

Charging the Device

Connect to a computer or a USB 5v 1A (or less) power source. (Diagram shows headphones being charged via a USB cable connected to a power source.)

Note: GO Work can charge while connected via Bluetooth. Power on and connect to your device once charging is complete.

Auxiliary Input

GO Work can be used as wired headphones using an auxiliary (AUX) cable. (Diagram shows headphones connected via an AUX cable to a device.)

Note: The headphones will still use a limited amount of battery power for the microphone to function.

Precautions

  • Avoid moisture or liquids reaching the headphone cups.
  • Avoid extreme heat, cold, and humidity.
  • Avoid dropping or impacting the headphones, yanking the cable forcefully, or bending the cable sharply.
  • Earwax may accumulate on the ear tips, reducing sound quality. Carefully remove earwax with a cotton swab or small object to improve sound quality.
  • If you experience discomfort or pain, try lowering the volume or discontinue use for a period.
  • If you experience regular discomfort while using this product, stop use and consult a doctor.
  • We recommend treating your headphones like sunglasses, and storing them in a safe place when not in use.

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