ZUMIMALL GX1K Battery Powered Camera Quick Start Guide

Warranty Service

ZUMIMALL is dedicated to optimizing products and improving lifetime customer service for a better shopping experience. For any problems, ZUMIMALL can be contacted via E-mail, with solutions typically provided within 24 hours. Advice and suggestions are appreciated.

Users can register for a 3 Years Warranty Extension via the link: http://bit.ly/zuReg

Product Service

• Email: Tech@zumimall.com
• Distributor: distributor@zumimall.com

More About ZUMIMALL

• Web: www.zumimall.com
• Facebook: www.facebook.com/zumimalloffice
• Amazon Store: www.amazon.com/zumimall

Brand Story

Founded in 2008, Zumimall focuses on the design and research of intelligent security technology. ZUMIMALL prioritizes consumer needs, striving to create smart home products that lead a global home fashion trend. ZUMIMALL believes that craftsmanship creates top quality and that technology changes life. With high-quality products and first-class service, ZUMIMALL has gained the trust of millions of customers. Over the years, ZUMIMALL has served 45 continents of America, covering 80% of the population, providing a smart lifestyle and guarding wonderful life moments.

1. What's in the Box

• ZUMIMALL Battery Camera × 1
• Outdoor Metal Mount × 1
• Quick User Guide × 1
• Screws Set × 2 (1 for Camera/1 for Solar Panel)
• Solar Panel with Cable × 1
• Solar Panel Metal Mount × 1
• USB Cable × 1

NOTE: Micro SD card and power adapter are not included.

2. Product Diagram

LED Indicator Status

3. Reset Camera

1. Keep pressing to remove the device from the app.
2. Press the reset button on the camera for 5-10 seconds until a 'Boogu' sound is heard.
3. Reconnect the camera to the app as before.

4. Download and Install App

Download the ZUMIMALL App from Google Play™ or App Store™. Alternatively, scan the provided QR codes with a smartphone.

NOTE: Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

NOTE: Users must turn on both of the following permissions:

1. Allow the ZUMIMALL App to access mobile cellular data and wireless LAN; otherwise, the camera will fail to connect.
2. Allow the ZUMIMALL App to receive pushed messages; otherwise, the phone will not receive alarms when motion is detected.

5. Account Registration

New users need to sign up for the ZUMIMALL App with an email address. Click 'Sign up' to create a New Account and follow the steps to complete registration.

6. Add Camera to App

6.1 Preparations for connection

1. Insert a Micro SD Card into the camera to save video clips, or start the 7-day free cloud service. Without a Micro SD Card or cloud service, no video will be saved.
2. The camera only works with 2.4GHz Wi-Fi and does not support 5GHz.
3. When connecting to the network, place the camera close to the router (recommended within 10-15ft).

6.2 Connect Camera to App

1. Tap 'Add Device': On the app's home screen, tap the 'Add Device' button.
2. Select 'Battery Camera': From the device selection list, choose 'Battery Camera'.
3. Turn on the Camera: Hold the device power button to start the device. Press the battery camera button to wake it if it's asleep. Stay near the router for the best signal.
4. Reset the Camera: Hold the RESET button on the device for 4-5 seconds (refer to the user manual for more details). Wait for a flashing RED indicator light, then tap Next.
5. Input Wi-Fi Password: Select a 2.4GHz Wi-Fi network and enter the password. The device does not work with 5G Wi-Fi networks.
6. Prepare the Scanning: Remove any film from the lens. Tap Next to show a QR code.
7. Scan QR Code: Scan the QR code displayed on the phone with the camera at a distance of 5-8 inches. A tone will be heard upon successful scan.
8. Finished Installation: The installation is complete when the progress reaches 100%. Ensure the device is energized, connected to the router, and on the same network as the phone.
9. Perform Network Diagnosis: Check the Wi-Fi signal strength. If the current place has good signal, the camera can be installed.
10. View Installation Tips: Review tips for camera installation.

7. Camera Installation

1. Fix the bracket to the desired installation location using the supplied screws.
2. Fasten the camera onto the metal mount and secure them.
3. Adjust the viewing angle of the camera (360° rotation is possible).

8. Important Notes

To reduce false alarms, please note the following:

1. Do not install the camera in a position facing strong lights, mirrors, windows, or swimming pools.
2. Do not place the camera too close to any area with busy traffic.
3. Keep the camera away from outlets, including air conditioner vents, humidifier outlets, and heat transfer vents of projectors.
4. Keep the camera at least 1 meter away from any wireless devices to avoid interference, such as microwave stoves and Wi-Fi routers.

9. Monitoring Area

1. It is not suggested to install the camera vertically towards moving objects; otherwise, it may not detect motion events or cause delay.
2. It is suggested to make the angle between the PIR Sensor and detected objects more than 10 degrees.
3. The camera motion sensor is much more sensitive to side-to-side movement across its field of view than to movement directly toward or away from the camera.

10. Device Menu

11. Two-Way Audio

1. Open the microphone permission for the ZUMIMALL APP.
2. Long press the intercom button to start speaking; the sound will be emitted from the camera.
3. Release the intercom button to listen to speech; the sound will be emitted from the mobile phone.

12. PIR Motion Detection

12.1 Motion Detection Alarm Setting

Motion detection sensitivity can be adjusted from 1 to 10.

NOTE: The higher the sensitivity, the longer the distance the PIR can detect. Accordingly, the battery will drain faster.

12.2 Alarm Notification

This camera is an event recording camera and does not support 24/7 recording; it is only triggered when body motion is detected. System reactions include:

1. Alarm notifications with sounds from the App.
2. Pictures/videos automatically stored in Micro SD Card or Cloud.

12.3 Record/Playback/Delete

1. On the 'MESSAGES' page, click 'Alarm Messages' to view all listed records.
2. Click the following buttons to playback or delete.
3. All screenshots or manually recorded videos on the live/history/cloud page will be saved in Pictures & Videos. Files can be saved to the phone Album or shared directly.

13. Power Saving Settings

13.1 Alarm Interval

This function prevents repeated alarms for the same event. Users can choose different alarm interval lengths. For example, if the interval is 5 minutes and the camera is triggered at 08:00, an alarm message will be received, but no new alarm push will occur in the next 5 minutes, even if motion detection continues.

NOTE: This function is off by default and can be set as needed.

13.2 Recording Time

Users can choose a different recording length. If the recording length is set to 20 seconds, then after the camera is triggered, the 20 seconds of alarm video can be viewed in the history of cloud playback.

13.3 Alarm Plan

Users can set a weekly/daily alarm schedule. If the camera's working hours are set from 0:00 to 1:00, the camera will only be triggered and record alarm video during this time period.

NOTE: The alarm schedule can be set for up to 4 time periods.

14. Battery Management

1. The camera has a built-in high-capacity battery, which can be used for 2-3 months, assuming the camera wakes up 15 times per day and plays video for 10 minutes each day.

NOTE: Battery durability depends on how frequently the camera is woken up. The more it wakes up, the faster the battery drains. It is recommended to lower the 'Motion Detection' sensitivity or turn it off occasionally.

2. When power is less than 20%, the App will send reminding messages for timely charging.
3. Charge the camera with a DC 5V 2A charger until it is fully charged (after 6-8 hours).

15. Solar Panel

Step 1: Placement

Find a location with sunlight for most of the day and adjust the angle to ensure maximum exposure. The ZUMIMALL solar panel requires a few hours of direct sunlight to convert solar energy into electricity. Conversion efficiency is affected by weather conditions, seasonal changes, and geographic locations.

Step 2: Mounting

Mount the bracket using the mounting template and the screws provided in the package.

Step 3: Securing the Panel

Slot the solar panel into the bracket and ensure it is secure.

Step 4: Adjusting the Angle

Loosen the adjusting control on the bracket and adjust the angle of the solar panel to receive direct sunlight, then retighten the adjusting control to secure the setting. A 360° adjustment is possible.

Step 5: Connecting the Panel

Connect the solar panel to the ZUMIMALL Camera with the micro USB cable.

Important Notes:

1. Ensure there is NO blocking on the solar panel. Energy harvesting efficiency drops drastically even when a small portion of the solar panel is blocked.
2. Do not install the solar panel completely horizontally. This can lead to dust and debris accumulation. It is advised to install the solar panel angularly to receive direct sunlight.
3. Wipe the solar panel regularly to remove dust or debris.

16. Multi Device Management

16.1 Multi Camera Management

16.2 Multi-User Sharing

NOTE: One App account (A) cannot log in on multiple devices at the same time. One camera cannot be connected to multiple App accounts either. However, a camera can be shared from account A to account B.

Share steps:

1. User B downloads the ZUMIMALL App to their phone and creates a new account.
2. User A clicks 'Add' in the App on their phone.
3. User A scans User B's QR Code or inputs User B's account ID.
4. User B accepts the share and refreshes the device page.

17. ZUMIMALL FAQ

1. Unable to connect network

1. Check Wi-Fi name and password (password cannot contain special symbols).
2. Ensure Wi-Fi is 2.4GHz; 5GHz is not supported.
3. Ensure the camera and mobile phone are in the same Wi-Fi environment when connecting, and add the camera near the router.

2. Connect to a new network

1. Remove the camera from the ZUMIMALL APP.
2. Long press the reset button to restore factory settings.
3. Reconnect.

3. Reset the camera

1. Long press the reset button until the sound of "Boogu" is heard.
2. Wait for the camera status indicator to flash red slowly.

4. Cannot charge

1. Charge for at least 8-10 hours with a 5V/2A adapter.
2. Ensure the charging cable and power adapter are functioning normally.
3. The red light of the charging indicator should be continuously on while charging, and turn blue when fully charged.

5. Frequently received alarm information

1. Reduce the sensitivity of the motion detection alarm.
2. Check whether any object within the camera's detection range interferes with triggering the PIR sensor.
3. Turn on "Alarm only when people appear" and use the humanoid algorithm to filter false positives.

6. People pass by without triggering an alarm

1. Ensure the network is in good condition, and the Wi-Fi signal value is not lower than 70%.
2. Ensure motion detection is turned on and increase the camera's sensitivity.
3. Ensure motion occurs within the PIR's detection range.

7. No alarm video recording

1. Ensure the camera is triggered.
2. Ensure the Micro SD card is inserted correctly and recognized successfully, or subscribe to cloud services.

8. No alarm push

1. Open phone settings, click notifications, find the "ZUMIMALL" APP, and enable permission notifications.
2. Open the "ZUMIMALL" APP, in the "Settings" interface, enable alarm push.
3. In the "My" interface, enter settings and turn on the push sound.
4. Ensure the device's motion detection function is successfully turned on.
5. Restart the phone; try clearing the cache on Android phones.
6. Check whether the network is good.

9. Unable to play local history playback

1. Check the Micro SD card status in "Settings" to ensure it is successfully recognized.
2. Reinsert the Micro SD card.
3. Format the Micro SD card in the APP.
4. Use a new Micro SD card.

10. Unable to play cloud playback

1. Ensure the cloud service function is enabled.
2. Open the cloud storage button in the cloud service interface.

11. Device offline

1. Check whether the device is in sufficient state, and observe if the camera status indicator lights up normally.
2. Check whether the Wi-Fi network is good; restart the router.
3. If the camera is installed far from the router and cannot obtain a good Wi-Fi signal, it is recommended to move the router closer or install a Wi-Fi signal extender to increase Wi-Fi strength.
4. Delete the camera from the ZUMIMALL account, reset the device, and add it again.
5. Check if the device version and ZUMIMALL APP are the latest versions.

12. Short battery life

1. Reduce the sensitivity of camera motion detection and reduce the number of camera triggers.
2. Reduce the number of two-way intercoms and live broadcast viewing.
3. Set the alarm interval and alarm time plan.
4. Check whether there are objects that interfere and trigger the PIR sensor within the device's field of view.
5. In cold weather, battery capacity will be reduced, affecting battery life.

13. ZUMIMALL APP crashes

1. Re-download the latest version of the ZUMIMALL APP.
2. Ensure the mobile phone system version is not too low or too high.
3. Clear the phone cache.

14. Unable to register an account

1. Ensure the ZUMIMALL APP has access to mobile cellular data and wireless LAN.
2. Enter an unregistered account and ensure the registered account format is correct.

15. Unable to share device

1. The accounts registered by users and their friends must be in the same country.
2. For example, UK users cannot share with US users.

16. No sound is heard when the device is talking

1. Open the speaker button on the APP.
2. Adjust the intercom volume in the settings.
3. Turn on the phone media volume.
4. Release the intercom button and listen to the other party.

17. Noise during two-way intercom

1. If the distance between the camera and the mobile phone is too close (1-2 meters), whistling may occur, which is normal.
2. It is recommended to maintain a certain distance between the camera and the mobile phone during intercom.

18. Live video is blurry

1. Check the lens for dust and wipe it clean.
2. Try switching between different resolutions.
3. Re-add the camera after reset.

19. The live broadcast at night has white spots

1. When the light source is directly on the lens, white spots will appear on the screen.
2. It is recommended not to point the lens at a strong light source.

For other questions, users can send the SN number of their camera and describe the problem encountered to ZUMIMALL for assistance.

Email: Tech@zumimall.com

How to find SN number?