ZUMIMALL GX1S Battery Powered Camera

Warranty Service

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Product Service

Email: Tech@zumimall.com

Distributor: distributor@zumimall.com

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Brand Story

Founded in 2008, Zumimall focuses on the design and research of intelligent security technology. Zumimall insists on taking consumer needs as its core and strives to create smart home products that lead a global home fashion trend for consumers. Zumimall believes that craftsmanship creates top quality and technology changes life. With high-quality products and first-class service, Zumimall won the love and trust of millions of customers as soon as it went public. Over the years, Zumimall has served 45 continents of America, covering 80% of the population. Zumimall is the provider of a smart lifestyle and a guardian of the wonderful moments of your life.

Index

1. What's in the Box

2. Product Diagram

3. Reset Camera

4. Download and Install App

5. Account Registration

6. Add Camera to App

• 6.1 Preparations for Connection
• 6.2 Connect Camera to App

7. Camera Installation

8. Important Notes

9. Monitoring Area

10. Device Menu

11. Two-Way Audio

12. PIR Body Detection

• 12.1 Body Detection Alarm Setting
• 12.2 Alarm Notifications
• 12.3 Record/Playback/Delete

13. Power Saving Settings

• 13.1 Alarm Interval & Shooting Interval
• 13.2 Maximum Shooting Time & Recording Time
• 13.3 Alarm Plan

14. Battery Management

15. Multi Device Management

• 15.1 Multi Camera Management
• 15.2 Multi User Sharing

16. ZUMIMALL FAQ

1. What's in the Box

• ZUMIMALL Battery Camera * 1
• Quick User Guide *1
• Screws Set *1
• Outdoor Metal Mount *1
• USB Cable *1

NOTE: Micro SD card and power adapter are not included.

2. Product Diagram

The camera has the following components:

• 1: Camera Lens
• 2: IR Lamp
• 3: White Light
• 4: PIR Sensor
• 5: Antenna
• 6: Camera Mode Indicator
• 7: Microphone
• 8: Reset Button
• 9: LED Indicator
• 10: Speaker
• 11: Power Button
• 12: SD Card Slot
• 13: USB Port

LED Indicator Status

3. Reset Camera

1. Keep pressing to remove device.
2. Press the reset button for 5-10s until you hear the 'Boogu' sound.
3. Reconnect as before.

The process involves deleting the device from the app and then re-adding it.

4. Download and Install App

Download the ZUMIMALL App from Google Play™ or App Store™. You can also scan the QR codes provided with your smartphone.

NOTE: Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

Required Permissions:

• Allow ZUMIMALL App to access mobile cellular data and wireless LAN; otherwise, it will fail to connect the camera.
• Allow ZUMIMALL App to receive pushed messages; otherwise, the phone will not receive alarms when motion is detected.

5. Account Registration

New users need to sign up for the ZUMIMALL App using an email address. Click 'Sign up' to create a new account and follow the steps to complete registration.

6. Add Camera to App

6.1 Preparations for connection

• Insert a Micro SD Card into the camera to save video clips, or you can start the 7-day free cloud service. Without a Micro SD Card or cloud service, no video will be saved.
• The camera only works with 2.4GHz Wi-Fi; it does not support 5GHz.
• When connecting to the network, please place the camera close to the router (Recommended within 10-15ft).

6.2 Connect Camera to App

1. Tap 'Add Device' on the app's home screen.
2. Select 'Battery Camera' from the device list.
3. Hold the device power button to start the camera. If the camera is asleep, press the battery camera button to wake it. Ensure you are near your router for the best signal.
4. Reset the device by holding the RESET button for 4-5 seconds until the indicator light flashes red.
5. Input your Wi-Fi network name and password (ensure it's a 2.4GHz network).
6. Prepare for scanning: Remove any protective film from the camera lens. Tap 'Next' to display a QR code on your phone. Hold your phone 5-8 inches from the camera lens so it can scan the code. A tone will be heard upon successful scanning.
7. The camera will connect to the network. Wait for the installation to reach 100%.
8. Perform a network diagnosis if needed.
9. View installation tips for optimal placement, such as using the outdoor mounting bracket, recommended height (2-3 meters), and avoiding direct sunlight or placing the lens too close to walls or glass.

7. Camera Installation

1. Fix the bracket to your desired mounting location using the supplied screws.
2. Fasten the camera onto the metal mount and secure it.
3. Adjust the viewing angle of the camera as needed (supports 360° adjustment).

8. Important Notes

⚠️ To reduce false alarms, please note the following:

• Do not install the camera in a position facing strong lights, mirrors, windows, or swimming pools.
• Do not place the camera too close to areas with busy traffic.
• Keep the camera away from outlets, including air conditioner vents, humidifier outlets, and heat transfer vents of projectors, etc.
• Keep the camera at least 1 meter away from any wireless devices (such as microwave ovens, Wi-Fi routers) to avoid interference.

9. Monitoring Area

• It is not suggested to install the camera vertically towards moving objects, as this may result in missed motion events or delays.
• It is suggested to position the camera so the angle between the PIR Sensor and detected objects is more than 10 degrees.
• The camera's motion sensor is more sensitive to side-to-side movement across its field of view than to movement directly toward or away from the camera.

Diagrams illustrate optimal detection angles and distances (e.g., 7ft height, 32ft range, best detection zone with side-to-side movement).

10. Device Menu

The ZUMIMALL app interface provides access to various functions:

11. Two-Way Audio

1. Open the microphone permission for the ZUMIMALL APP.
2. Long press the intercom button to start speaking; the sound will be emitted from the camera.
3. Release the intercom button to listen to the speech; the sound will be emitted from your mobile phone.

12. PIR Motion Detection

12.1 Motion Detection Alarm Setting

Motion detection sensitivity can be adjusted from 1 to 10.

NOTE: The higher the sensitivity, the longer the distance the PIR can detect. Accordingly, the battery will drain faster.

To configure these settings, navigate to 'Settings' > 'Alarm Management' in the app.

12.2 Alarm Notification

This camera is an event recording camera, triggered only by body motion detection. It does not support 7*24 hours all-day recording.

• Alarm notifications with sounds will be sent via the App.
• Pictures/videos are automatically stored in the Micro SD Card or Cloud.

12.3 Record/Playback/Delete

1. On the 'MESSAGES' page, click 'Alarm Messages' to view all listed records.
2. Click the provided buttons to playback or delete recordings.
3. All screenshots or manually recorded videos from the live/history/cloud pages will be saved in 'Pictures & Videos'. These files can be saved to your phone's Album or shared directly.

13. Power Saving Settings

13.1 Alarm Interval

This function avoids repeated alarms for the same event. For example, with a 5-minute interval, if the camera is triggered at 08:00, you will receive an alarm message, but no new alarm push will be sent in the next 5 minutes, even if motion detection continues.

NOTE: This function is off by default; you can set it as needed.

13.2 Recording Time

You can choose a different recording length. If set to 20 seconds, after the camera is triggered, you can view the 20 seconds of alarm video in the history of cloud playback.

13.3 Alarm Plan

You can set the weekly/daily alarm schedule as needed. If you set the camera's working hours from 0:00 to 1:00, the camera will only be triggered and record alarm video during this time period.

NOTE: Alarm schedules can be set for up to 4 time periods.

14. Battery Management

• The camera has a built-in high-capacity battery, which can be used for 2-3 months, assuming the camera wakes up 15 times per day and plays video for 10 minutes each day.

NOTE: Battery durability depends on how frequently the camera is woken up. The more it wakes up, the faster the battery drains. It is recommended to lower the 'Motion Detection' sensitivity or turn it off occasionally.

• When the power is less than 20%, the App will send you reminding messages for charging in time.
• Charge the camera with a DC 5V 2A charger until it is fully charged after 6-8 hours.

Charging Indicator: Light in Red means Charging; Light in Blue means 100% Charged.

15. Multi Device Management

15.1 Multi Camera Management

You can view multiple cameras live simultaneously on the app. Tap the '+' icon to add more devices.

15.2 Multi-User Sharing

NOTE: One App account (A) cannot log in on multiple devices at the same time. One camera cannot be connected to multiple App accounts either. However, a camera can be shared from A to B.

Share steps:

1. User B downloads the ZUMIMALL App to their phone and creates a new account.
2. User A clicks 'Add' in their App.
3. User A scans User B's QR Code or inputs User B's account ID.
4. User B accepts the share and refreshes the device page.

The process involves selecting 'Device Share', choosing sharing permissions (viewable only or allow control), and then accepting the request.

16. ZUMIMALL FAQ

1. Unable to connect network

• Check WiFi name and password (password cannot contain special symbols).
• Make sure WiFi is 2.4GHz; 5GHz is not supported.
• Ensure the camera and mobile phone are in the same WiFi environment when connecting, and add the camera near the router.

2. Connect to a new network

• Remove the camera from the ZUMIMALL APP.
• Long press the reset button to restore factory settings.
• Reconnect.

3. Reset the camera

• Long press the reset button until you hear the sound of "Boogu".
• Wait for the camera status indicator to flash red slowly.

4. Can't charge

• Charge for at least 8-10 hours with a 5V/2A adapter.
• Ensure that the charging cable and power adapter can be used normally.
• The red light of the charging indicator is always on, indicating that it is charging, and the indicator turns blue when it is fully charged.

5. Frequently received alarm information

• Reduce the sensitivity of motion detection alarm.
• Check whether there is any object within the detection range of the camera that could interfere with triggering the PIR sensor.
• Turn on "Alarm only when people appear" and use the humanoid algorithm to filter false positives.

6. Some people pass by without triggering alerts

• Ensure that the network is in good condition, and the WiFi signal value cannot be lower than 70%.
• Ensure that motion detection is turned on and increase the sensitivity of the camera.
• Make sure the motion occurs within the detection range of the PIR.

7. No alarm video recording

• Make sure the camera is triggered.
• Ensure that the Micro SD card is inserted correctly and recognized successfully, or subscribe to cloud services.

8. No alarm push

• Open the phone settings, click notifications, find the "ZUMIMALL" APP, and enable the permission notification.
• Open the "ZUMIMALL" APP, navigate to the "Settings" interface, and enable the alarm push.
• In the "My" interface, enter settings and turn on the push sound.
• Ensure that the motion detection function of the device is successfully turned on.
• Restart the phone and try to clear the cache on the Android phone.
• Check whether the network is good.

9. Unable to play local history playback

• Check the status of the Micro SD card in "Settings" to ensure it has been successfully recognized.
• Reinsert the Micro SD card.
• Format the Micro SD card in the APP.
• Use a new Micro SD card.

10. Unable to play cloud playback

• Make sure the cloud service function is enabled.
• Open the cloud storage button in the cloud service interface.

11. Device offline

• Check whether the device is in a sufficient state and observe if the camera status indicator lights up normally.
• Check whether the WiFi network is good; restart the router.
• If the camera is installed far from the router and cannot obtain a good WiFi signal, it is recommended to move the router closer or install a WiFi signal extender.
• Delete the camera from the ZUMIMALL account, reset the device, and add it again.
• Check if the device version and ZUMIMALL APP are the latest versions.

12. Short battery life

• Reduce the sensitivity of camera motion detection and the number of camera triggers.
• Reduce the number of two-way intercoms and watching live broadcasts.
• Set the alarm interval and alarm time plan.
• Check whether there are objects that interfere with and trigger the PIR sensor within the device's field of view.
• In cold weather, battery capacity will be reduced, affecting battery life.

13. ZUMIMALL APP crashes

• Re-download the latest version of ZUMIMALL APP.
• Check if the mobile phone system version is too low or too high.
• Clear the phone cache.

14. Unable to register an account

• Ensure that ZUMIMALL APP has access to mobile cellular data and wireless LAN.
• Enter an unregistered account and ensure the format of the registered account is correct.

15. Unable to share device

• The accounts you and your friends have registered must be in the same country.
• For example, UK users cannot share with US users.

16. No sound is heard when the device is talking

• Open the speaker button on the APP.
• Adjust the intercom volume in the settings.
• Turn on the phone media volume.
• Release the intercom button and listen to the other party.

17. Noise during two-way intercom

• If the distance between the camera and the mobile phone is too close (1-2 meters), whistling may occur, which is a normal phenomenon.
• It is recommended to keep a certain distance between the camera and the mobile phone during intercom.

18. Live video is blurry

• Check the lens for dust and wipe it clean.
• Try switching between different resolutions.
• Re-add the camera after reset.

19. The live broadcast at night has white spots

• When the light source is directly on the lens, white spots may appear on the screen.
• It is recommended not to point the lens at a strong light source.

Troubleshooting and Support

If you have other questions, please send the SN number of your camera and describe the problem you have encountered to Tech@zumimall.com. ZUMIMALL will solve it as soon as possible.

How to find SN number?

You can find the SN number (also known as Virtual ID) within the ZUMIMALL app by navigating to 'Settings' > 'Device Information'.