ZUMIMALL GX2S Pan Tilt Battery Camera

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Product Service:

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Brand Story

Founded in 2008, Zumimall focuses on the design and research of intelligent security technology. Zumimall prioritizes consumer needs, striving to create smart home products that lead a global home fashion trend. The company believes craftsmanship creates top quality and technology changes life. With high-quality products and first-class service, Zumimall has earned the love and trust of millions of customers. Over the years, Zumimall has served 45 continents of America, covering 80% of the population, positioning itself as a provider of a smart lifestyle and a guardian of wonderful moments.

Index

  1. What's in the Box
  2. Product Diagram
  3. Reset Camera
  4. Download and Install App
  5. Account Registration
  6. Add Camera to App
    • Preparations for Connection
    • Connect Camera to App
  7. Camera Installation
  8. Important Notes
  9. Monitoring Area
  10. Device Menu
  11. Two-Way Audio
  12. PIR Body Detection
    • Body Detection Alarm Setting
    • Alarm Notifications
    • Record/Playback/Delete
  13. Power Saving Settings
    • Alarm Interval & Shooting Interval
    • Maximum Shooting Time & Recording Time
    • Alarm Plan
  14. Battery Management
  15. Multi Device Management
    • Multi Camera Management
    • Multi User Sharing
  16. ZUMIMALL FAQ

1. What's in the Box ?

The package includes:

? NOTE: Micro SD card and power adapter are not included.

2. Product Diagram ?

Camera Components:

Ports and Buttons:

Button Functions and Indicator States:

3. Reset Camera ?

  1. Keep pressing to remove the device (from the app).
  2. Press the reset button for 5-10 seconds until you hear the 'Boogu' sound.
  3. Reconnect the camera as before.

Visual Description: The process involves using the ZUMIMALL app to remove a device, pressing the physical reset button on the camera, and then re-adding it.

4. Download and Install App ?

Download the ZUMIMALL App from Google Play™ or App Store™. Alternatively, scan the QR codes provided with your smartphone.

? NOTE: Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

App Permissions Required:

Visual Description: The section shows QR codes for iOS and Android app downloads, and app screenshots illustrating wireless data and notification permission settings.

5. Account Registration ?

New users must sign up for a ZUMIMALL App account using an email address. Click 'Sign up' to create a new account and follow the on-screen steps to complete registration.

Visual Description: The process is shown through three app screenshots: the welcome screen, the sign-up screen for email and password, and the final sign-up screen for account details.

6. Add Camera to App ?

6.1 Preparations for Connection

6.2 Connect Camera to App

Follow these steps within the ZUMIMALL app:

  1. Tap 'Add Device' on the main screen.
  2. Select 'Battery Camera' from the device list.
  3. Reset the camera by holding the RESET button for 4-5 seconds until the indicator light flashes red.
  4. Enter your Wi-Fi network name and password (ensure it's a 2.4GHz network).
  5. Hold the device power button to start the camera. If it's asleep, press the [battery camera] button to wake it. Keep the phone near the router for the best signal.
  6. Prepare for scanning: remove any protective film from the lens. Tap 'Next' to display a QR code on your phone. Hold your phone 5-8 inches from the camera lens for scanning.
  7. Scan the QR code with the device when the indicator is flashing slowly in red. A tone will be heard upon successful scanning.
  8. The app will then connect to the network, register the device, and initialize it.
  9. Perform a network diagnostic and view installation tips.

Visual Description: This section includes a series of app screenshots detailing the process from tapping 'Add Device' to completing the camera setup, including Wi-Fi connection and QR code scanning.

7. Camera Installation ?

  1. Fix the bracket to the desired installation location using the supplied screws.
  2. Fasten the camera onto the metal mount and secure it.
  3. Adjust the viewing angle of the camera. The camera lens supports horizontal rotation of 355° and vertical rotation of 120°. You can fine-tune the orientation using the PTZ controls in the application (holding down up, down, left, and right).

Visual Description: Diagrams illustrate the camera being mounted onto a bracket, showing the bracket's screw holes and the camera's tilt adjustment.

8. Important Notes ⚠️

To reduce false alarms, please observe the following:

9. Monitoring Area ?️

Suggestions:

Visual Description: Diagrams show detection coverage zones based on downward tilt angles (10° and 15°) and recommended installation heights.

10. Device Menu ?

The ZUMIMALL app interface provides various controls and information:

Visual Description: A series of app screenshots display the main interface and sub-menus. A table below lists the numbered elements shown in the screenshots:

NumberFeature
1Add Camera
2Device List
3Real Time
4Live View Button
5Camera Name
6Settings ⚙️
7Device Homepage
8Messages ✉️
9Explore ?
10Personal Homepage ?
11Quit Live Viewing ⏹️
12Setting Manual ?
13View Live ?
14SD Card History ?
15Cloud Storage ☁️
16Screenshot to Phone ?
17Two-Way Talk ?️
18Record to Phone ?
19Motion Detection On/Off ?
20PTZ ?
21Light ?
22Audio warning and strobe light ?
23Album ?️
24Time Bar ⏳
25Zoom ?
26Date of History Record ?
27Alarm time point ⏰

11. Two - Way Audio ?️

  1. Open the microphone permission for the ZUMIMALL APP.
  2. Long press the intercom button to speak; your voice will be emitted from the camera.
  3. Release the intercom button to listen; the other party's voice will be emitted from your mobile phone.

Visual Description: An app screenshot shows the interface with the intercom button.

12. PIR Motion Detection ?

12.1 Motion Detection Alarm Setting ?

Motion detection sensitivity can be adjusted from 1 to 10. Higher sensitivity detects motion from further away but may drain the battery faster.

Sensitivity Levels:

? NOTE: Higher sensitivity allows for longer detection distance but consumes battery faster.

Visual Description: App screenshots demonstrate navigating to 'Settings' and 'Alarm Management' to adjust sensitivity and other detection parameters. A table shows sensitivity levels and corresponding detection distances.

12.2 Alarm Notification

This camera is an event recording camera, triggered only by body motion detection. System reactions include:

12.3 Record/Playback/Delete ?

  1. On the 'MESSAGES' page, click 'Alarm Messages' to view all recorded events.
  2. Use the provided buttons to playback or delete records.
  3. All screenshots and manually recorded videos from live, history, or cloud pages are saved in 'Pictures & Videos' and can be shared directly from your phone's Album.

Visual Description: App screenshots show how to access alarm messages and the interface for previewing or deleting recorded events.

13. Power Saving Settings ?

13.1 Alarm Interval ⏳

This feature prevents repeated alarms for the same event. You can set an alarm interval (e.g., 5 minutes). If an event occurs at 08:00, you'll receive an alarm, but no new push notifications will be sent for the next 5 minutes, even if motion continues.

? NOTE: This function is off by default and can be enabled as needed.

13.2 Recording Time ⏱️

You can choose the recording length, such as 20 seconds. After the camera is triggered, you can view the 20-second alarm video in the cloud playback history.

13.3 Alarm Plan ?

Set a weekly/daily alarm schedule. The camera will only trigger and record alarm video during the specified working hours (e.g., 0:00 to 1:00).

? NOTE: Alarm schedules can be set for up to 4 time periods.

Visual Description: App screenshots show settings for Alarm Management, Custom Mode, Recording Time, and Alarm Plan, including selecting time periods and days.

14. Battery Management ?

15. Multi Device Management

15.1 Multi Camera Management

The ZUMIMALL app allows you to add and watch up to 4 cameras live simultaneously.

Visual Description: App screenshots show the interface for adding more devices and viewing multiple camera feeds.

15.2 Multi-User Sharing

Note: One App account cannot log in on multiple devices simultaneously, and one camera cannot be connected to multiple App accounts. However, cameras can be shared from Account A to Account B.

Share Steps:

  1. User B downloads the ZUMIMALL App and creates a new account.
  2. User A clicks 'Add' in their App.
  3. User A scans User B's QR Code or inputs User B's account ID.
  4. User B accepts the share and refreshes the device page.

Visual Description: A detailed sequence of app screenshots illustrates the entire camera sharing process, including generating QR codes, entering account details, and accepting sharing requests.

16. ZUMIMALL FAQ ❓

  1. Unable to connect network: Check Wi-Fi name and password (no special symbols). Ensure you are using 2.4GHz Wi-Fi (5GHz is not supported). Make sure the camera and mobile phone are on the same Wi-Fi network and place the camera near the router during connection.
  2. Connect to a new network: Remove the camera from the ZUMIMALL APP, long-press the reset button to restore factory settings, and then reconnect.
  3. Reset the camera: Long-press the reset button until you hear the 'Boogu' sound. Wait for the camera status indicator to flash red slowly.
  4. Can't charge: Charge for at least 8-10 hours with a 5V/2A adapter. Ensure the charging cable and adapter are functional. The charging indicator is red while charging and turns blue when fully charged.
  5. Frequently received alarm information: Reduce motion detection sensitivity. Check for objects within the detection range that might interfere with the PIR sensor. Enable 'Alarm only when people appear' and use the humanoid algorithm to filter false positives.
  6. People passing by without triggering alarms: Ensure the network is good (Wi-Fi signal above 70%). Ensure motion detection is turned on and increase sensitivity. Make sure motion occurs within the PIR detection range.
  7. No alarm video recording: Confirm the camera is triggered. Ensure the Micro SD card is inserted correctly and recognized, or subscribe to cloud services.
  8. No alarm push: In phone settings, enable notifications for the ZUMIMALL APP. In the ZUMIMALL APP, go to 'Settings' and enable alarm push. In the 'My' interface, go to settings and turn on push sound. Ensure motion detection is enabled. Restart your phone and clear its cache if necessary. Check network connectivity.
  9. Unable to play local history playback: Check Micro SD card status in 'Settings' to ensure recognition. Reinsert or format the Micro SD card in the app. Try using a new Micro SD card.
  10. Unable to play cloud playback: Ensure the cloud service function is enabled and open the cloud storage button in the cloud service interface.
  11. Device offline: Check the device's status and indicator lights. Ensure the Wi-Fi network is good and restart the router if needed. If the camera is far from the router, move it closer or use a Wi-Fi extender. Delete and re-add the camera. Check for the latest device and app versions.
  12. Short battery life: Reduce motion detection sensitivity and the number of camera triggers. Reduce two-way intercom usage and live broadcast viewing. Set alarm intervals and alarm time plans. Check for objects interfering with the PIR sensor. Cold weather can reduce battery capacity.
  13. ZUMIMALL APP crashes: Re-download the latest ZUMIMALL APP version. Ensure your mobile phone system version is compatible. Clear the phone's cache.
  14. Unable to register an account: Ensure the ZUMIMALL APP has access to mobile cellular data and wireless LAN. Enter an unregistered account with the correct format.
  15. Unable to share device: Accounts must be registered in the same country (e.g., UK users cannot share with US users).
  16. No sound when device is talking: Open the speaker button on the APP, adjust intercom volume in settings, and ensure phone media volume is on. Release the intercom button to listen.
  17. Noise during two-way intercom: If the camera and phone are too close (1-2 meters), whistling may occur. Maintain a distance during intercom.
  18. Live video is blurry: Check and clean the lens. Try switching between different resolutions. Re-add the camera after a reset.
  19. Live broadcast at night has white spots: White spots may appear on the screen if a light source is directly on the lens. Avoid pointing the lens at strong light sources.

How to find SN number?

If you have further questions, please send the SN number of your camera and a description of the problem to Tech@zumimall.com. We will assist you as soon as possible.

Visual Description: App screenshots guide the user through navigating to 'Settings', then 'Device Information', and finally 'View Virtual ID' to locate the SN number.

Models: GX2S Pan Tilt Battery Camera, GX2S, Pan Tilt Battery Camera

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References

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