ZUMIMALL Quick Start Guide

Warranty Service

Thank you for your purchase and trust. We have optimized our products and improved our customer service to offer you a better shopping experience. If you have any problems, please do not hesitate to send us an email. We will respond to your questions within 24 hours. Furthermore, your advice and suggestions are always appreciated.

How to activate the one-year free warranty extension?

Send us the order number and serial number via email. Please send us an email within 30 days of receiving the camera.

Email: Support@zumimall.com

Product Service

Email: Tech@zumimall.com

Distributor

Email: Distributor@zumimall.com

Learn more about us

Web: www.zumimall.com

Facebook: www.facebook.com/zumimalloffice

Brand Story

Founded in 2008, ZUMIMALL focuses on the design and research of intelligent security technologies. We insist that consumers are at the heart of our concerns and strive to create smart home products that are at the forefront of the global trend in home fashion for consumers. We believe in craftsmanship to create superior quality products; technology changes life. With high-quality products and first-class services, ZUMIMALL has won the love and trust of millions of customers since its inception. Over the years, ZUMIMALL has served 45 countries, covering 80% of the population. We are the provider of smart lifestyles and the guardian of your wonderful moments.

Index

The following sections detail the contents and operation of your ZUMIMALL camera.

• 1. What's in the Box - X2
• 2. What's in the Box - X2K
• 3. Product Diagram
• 4. Download and Install the App
• 5. Account Registration
• 6. Add a Camera to the App
  • 6.1 Preparations for Connection
  • Method 1: Bluetooth Configuration (RECOMMENDED)
  • Method 2: QR Code Configuration
• 7. How to Reset the Camera
• 8. Camera Installation
• 9. Important Notes
• 10. Surveillance Zone
• 11. Device Menu
• 12. Two-Way Audio
• 13. PIR Motion Detection
  • 13.1 Motion Detection Alarm Setting
• 13.2 Alarm Notification
• 13.3 Recording/Playback/Deletion
• 14. Power Saving Settings
  • 14.1 Alarm Interval
  • 14.2 Recording Duration
  • 14.3 Alarm Schedule
• 15. Battery Management
• 16. Multi-Device Management
  • 16.1 Managing Multiple Cameras
  • 16.2 Multi-User Sharing

1. What's in the Box - X2

The package includes:

• ZUMIMALL Battery Camera * 1
• Quick Start Guide * 1
• Screw Kit * 1
• Outdoor Bracket * 1
• Charging Cable * 1

NOTE: Micro SD card and power adapter are not included.

2. What's in the Box - X2K

The package includes:

• ZUMIMALL Battery Camera * 1
• Quick Start Guide * 1
• Screw Kit * 1
• Solar Panel with Cable * 1
• Outdoor Bracket * 1
• Charging Cable * 1

NOTE: Micro SD card and power adapter are not included.

3. Product Diagram

The camera features the following components:

• Wi-Fi Antenna
• PIR Sensor
• Microphone
• Power Light
• White Light
• Lens
• Mode Indicator
• Speaker
• Charging Port (DC 5V)
• Power Key
• Reset Button
• SD Card Slot

Button Functions:

• Power Button: Press and hold for 5-10 seconds to turn on/off.
• Reset Button: Press and hold for 5-10 seconds to reset.

LED Indicator Status:

• Slow Red Blink: Waiting for Wi-Fi connection, ready to add device.
• Fast Red Blink: Wi-Fi Connection.
• Solid Red: Network Problem.
• Solid Blue: Wi-Fi connected, camera operating normally.
• Slow Blue Blink: Firmware Update.

4. Download and Install the App

Download the ZUMIMALL app from Google Play™ or App Store™. You can also scan the QR codes below with your smartphone.

NOTE: Google Play™ is a registered trademark of Google Inc. App Store™ is a service mark of Apple Inc.

NOTE: Please enable the following two permissions:

1. Allow the ZUMIMALL app to access mobile cellular data and the wireless local network, otherwise it will not be able to connect the camera.
2. Allow ZUMIMALL App to receive push messages, otherwise the phone will not receive alarms when motion is detected.

5. Account Registration

New users must register for the ZUMIMALL app using an email address. Click "Sign Up" to create a new account and follow the steps to complete registration.

6. Add a Camera to the App

6.1 Preparations for Connection

1. Insert a Micro SD card into the camera to record video clips, or you can start the 7-day free cloud service. Without a Micro SD card or cloud service, no video will be saved.
2. The camera only works with 2.4GHz Wi-Fi; it does not support 5GHz. If your router is dual-band, ensure it is set to the 2.4GHz mode to guarantee camera operation.
3. For successful pairing, ensure the phone and camera are connected to the same network.
4. When connecting to the network, please place the camera near the router (recommended within 10-15 feet).

Method 1: Bluetooth Configuration (RECOMMENDED)

1. On the home page, tap "Add" or "+" in the upper right corner, then tap "Add Device".
2. If your mobile phone's Bluetooth is not enabled, the app will display a pop-up window; please allow it to activate Bluetooth.
3. Once Bluetooth is activated, the app will automatically search for devices that are powered on and not yet paired. Select the device you wish to connect from the search list.
4. Select the 2.4GHz Wi-Fi you want the camera to connect to and enter the password. With Bluetooth enabled, the app automatically displays the 2.4GHz Wi-Fi that can be connected. 5GHz Wi-Fi will not be displayed. Normally, the name and password for your 2.4GHz Wi-Fi and your 5GHz Wi-Fi are identical or similar. If you cannot find your Wi-Fi, please contact your router provider to check your router's 2.4GHz Wi-Fi settings.
5. The app automatically proceeds to the Wi-Fi connection page. A sound will be heard. Wait for the connection to be successful and the camera's indicator light to turn solid blue. Click 'Next' to rename the camera and choose a family. Click "Done" to complete the configuration.
6. In case of connection failure, check the reason and resolution displayed in the app. Long press the reset button until you hear a 'Boogu' sound to reset the camera and start over, or try the other methods below.

Method 2: QR Code Configuration

Follow these steps to configure your camera using a QR code:

1. Click "Add Device".
2. Select the camera model.
3. Power on the camera. Press the power button to wake the device. If it's asleep, press the [battery camera] button. Stay near your router for the best signal.
4. Wi-Fi Setup: Select a 2.4GHz Wi-Fi network and enter your password.
5. Operation Instructions: Remove any film from the lens. Tap Next to display a QR code. Let your device scan the code, keeping your phone 5-8 inches from the lens. A tone will be heard upon successful scanning.
6. Connect Network: Ensure the device is powered on, connected to the router, and the phone and device are on the same network.
7. Add Device: Choose a family for the camera.
8. Installation Guide: Use a 5V1A or 5V2A power adapter to fully charge the camera before use. (The camera only supports 5V power adapter charging).
9. Network Diagnostic: Check the current place for signal strength. If "Current Place is good, you can install the camera" is displayed, proceed.
10. Use the Camera.

7. How to Reset the Camera

1. Go to the device's home page, select the camera to be reset, and continue to press it to delete it from the app.
2. Press the camera's reset button for 5 to 10 seconds until you hear the 'Boogu' sound.
3. Reconnect as a new camera.

8. Camera Installation

1. Fix the bracket to the desired location using the provided screws.
2. Attach the camera to the bracket and secure it.
3. Adjust the camera's viewing angle.

NOTE: The camera lens allows for 355° horizontal and 120° vertical rotation. You can adjust the camera's orientation and achieve the best surveillance angle by clicking PTZ in the app and holding the up, down, left, and right buttons.

The lens allows for 355° horizontal and 120° vertical rotation.

9. Important Notes

⚠️ To reduce false alarms, please note:

1. Do not install the camera facing a strong light source, mirror, window, or pool.
2. Do not install the camera in high-traffic areas. The recommended distance between the camera and moving objects is 32 feet.
3. Keep the camera away from power outlets, including air conditioner vents, humidifier vents, projector heat transfer vents, etc.
4. Keep the camera at least 1 meter away from any wireless device to avoid interference, such as microwave ovens, Wi-Fi routers, etc.

10. Surveillance Zone

1. It is not recommended to install the camera vertically towards moving objects, as it may miss or delay detection.
2. It is advised to ensure the angle between the PIR sensor and detected objects is greater than 10 degrees.
3. The camera's motion sensor is much more sensitive to lateral movements within its field of view than to movement directly towards or away from the camera.

Suggestion: The best lens tilt angle is 15° for optimal alarm detection range.

Recommended installation height: 8-10 feet above the ground. At this height, the sensor will provide a detection distance of up to 40 feet.

Diagram showing detection coverage at different angles and heights.

11. Device Menu

The ZUMIMALL app provides a comprehensive interface for managing your camera. Here is a breakdown of the menu options:

12. Two-Way Audio

1. Open the microphone permission for the ZUMIMALL APP.
2. Long press the intercom button to start talking; the sound will be emitted by the camera at that time.
3. Release the intercom button to listen; the sound will be emitted by the mobile phone.

13. PIR Motion Detection

13.1 Motion Detection Alarm Setting

The sensitivity of motion detection can be adjusted from 1 to 10. Please refer to the image below.

13.2 Alarm Notification

This camera does not support 24/7 continuous recording; it is an event-based recording camera. It only triggers when body movement is detected.

System reactions include:

1. Alarm notifications with sounds from the app.
2. Photos/videos are automatically stored on the Micro SD card or in the Cloud.

13.3 Recording/Playback/Deletion

1. On the "MESSAGES" page, click "Alarm Messages" to view all listed recordings.
2. Click the buttons below to play or delete.
3. All screenshots or manually recorded videos from the live/history/cloud page will be saved in Images and Videos. Files can be saved to your phone's album or shared directly with others.

14. Power Saving Settings

14.1 Alarm Interval

This function helps avoid repeated alarms for the same event. You can choose an alarm interval of different lengths. If the interval is 5 minutes, and the camera triggers at 8 AM, you will receive an alarm message, but no new alarm will be sent within the following 5 minutes, even if motion detection continues.

NOTE: This function is disabled by default; you can adjust it according to your needs.

14.2 Recording Duration

You can choose a different recording duration, such as 20 seconds. After the camera is triggered, you can view the 20 seconds of alarm video in the cloud playback history.

14.3 Alarm Schedule

You can set a weekly/daily alarm schedule based on your needs. If you set the camera's working hours from 0:00 to 1:00, the camera will only trigger and record alarm video during this period.

NOTE: The alarm schedule can be set for a maximum of 4 periods.

15. Battery Management

1. The camera is equipped with a large-capacity built-in battery, which can be used for 2 to 3 months, assuming the device wakes up 15 times per day and plays video for 10 minutes each day.

NOTE: Battery life depends on the device's activation frequency. The more it is activated, the faster the battery drains. It is recommended to reduce the sensitivity of 'Motion Detection' or disable it from time to time.

2. When the power is below 20%, the app will send you reminders so you can recharge in time.
3. Charge the camera with a DC 5V 2A charger until it is fully charged, which generally takes 6 to 8 hours.

16. Multi-Device Management

16.1 Managing Multiple Cameras

You can view up to 4 cameras live simultaneously.

16.2 Multi-User Sharing

NOTE: An app account (A) cannot be connected to multiple devices simultaneously. A camera also cannot be connected to multiple app accounts. However, the camera can be shared from A to B.

Sharing Steps:

1. B downloads the ZUMIMALL app on their phone and creates a new account within the app.
2. Click "Add" in the app on A's phone.
3. A scans B's QR code or enters B's account ID.
4. B accepts the sharing and refreshes the device page.

You have two ways to share: QR Code and Enter Account Number.

The shared person clicks the QR code on the "Me" page.

Or enter the account number of the person with whom you are sharing your account.

Personalize the permissions of the person you are sharing with.

View shared folders.

Accept sharing.

Further Questions

If you have any further questions, please send us the SN number of your camera and describe the problem you encountered, and we will resolve it as soon as possible.

Email: Tech@zumimall.com

How to find the SN number?

Follow these steps within the app:

1. Click on Settings.
2. Click on Device Information.
3. View the virtual identifier (SN).