ZUMIMALL Quick Start Guide

Warranty Service

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How to Activate the Free 1-year Warranty Extension?

Send us the order number and SN number via email. Please email us within 30 days of receiving the camera. Email: Support@zumimall.com

Product Service

Email: Tech@zumimall.com

Distributor: Distributor@zumimall.com

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Web: www.zumimall.com

Facebook: www.facebook.com/zumimalloffice

Brand Story

ZUMIMALL, founded in 2008, focuses on the design and research of intelligent security technology. We insist on taking consumers as the core and strive to create smart home products that lead the global home fashion trend for consumers. Believe in craftsmanship to create top-quality goods, technology changes life. With high-quality products and first-class services, it won the love and trust of millions of customers as soon as it went public.

Over the years, ZUMIMALL has served 45 countries, covering 80% of the population. We are the provider of smart lifestyles and a guardian of the wonderful moments of your life.

Index

The following sections detail the setup and features of your ZUMIMALL camera.

1. What's in the Box - X2

The package for the ZUMIMALL X2 model includes:

• ZUMIMALL Battery Camera * 1
• Quick User Guide * 1
• Screws Set * 1
• Outdoor Mount * 1
• Charging Cable * 1

NOTE: Micro SD card and power adapter are not included.

2. What's in the Box - X2K

The package for the ZUMIMALL X2K model includes:

• ZUMIMALL Battery Camera * 1
• Quick User Guide * 1
• Screws Set * 1
• Solar Panel with Cable * 1
• Outdoor Mount * 1
• Charging Cable * 1

NOTE: Micro SD card and power adapter are not included.

3. Product Diagram

The ZUMIMALL camera features the following components:

• Wi-Fi Antenna
• PIR Sensor
• Microphone
• Power Light
• White Light
• Lens
• Mode Indicator
• Speaker
• Charge Port (DC 5V)
• Power Key
• Reset Key
• SD Card Slot

LED Status Indicators:

4. Download and Install App

Download the ZUMIMALL App from Google Play™ or App Store™. Alternatively, scan the QR code provided with your smart phone.

NOTE: Google Play™ is a trademark of Google Inc. App Store™ is a service mark of Apple Inc.

Required Permissions:

? Please ensure the following permissions are enabled in your phone's settings:

1. Allow ZUMIMALL App to access mobile cellular data and wireless LAN. Failure to do so may prevent camera connection.
2. Allow ZUMIMALL App to receive pushed messages. This ensures you receive alarms when motion is detected.

(App interface screenshots show wireless data settings and notification permissions.)

5. Account Registration

New users must sign up for a ZUMIMALL App account using an email address. Click 'Sign up' to create a new account and follow the on-screen steps to complete registration.

(App interface screenshots illustrate the account registration process.)

6. Add Camera to App

6.1 Preparations for Connection

1. Insert a Micro SD Card into the camera to save video clips, or utilize the 7-day free cloud service. Without a Micro SD Card or cloud service, no video will be saved.
2. The camera is compatible only with 2.4GHz Wi-Fi; it does not support 5GHz. If your router is dual-band, ensure it is set to 2.4GHz mode for camera operation.
3. For successful pairing, confirm that both your phone and the camera are connected to the same network.
4. When connecting to the network, position the camera close to the router (Recommended distance: 10-15ft).

Method 1: Bluetooth Setup (RECOMMENDED)

1. On the Homepage, tap 'Add' or '+' in the upper right corner, then tap 'Add Device'.
2. If your phone's Bluetooth is not enabled, the app will prompt you to allow it.
3. Once Bluetooth is active, the app will automatically search for available devices. Select the device you wish to connect from the search list.
4. Choose your 2.4GHz Wi-Fi network and enter the password. The app will display compatible 2.4GHz networks. 5GHz networks will not be shown. Typically, the Wi-Fi name and password for both 2.4GHz and 5GHz bands are similar. If your Wi-Fi is not found, consult your router provider regarding 2.4GHz Wi-Fi settings.
5. The app will proceed to the Wi-Fi connection progress screen. A sound will indicate the connection status. Wait for a successful connection, indicated by the camera's indicator light turning solid blue. Click 'Next' to name your camera and assign it to a room. Click 'Done' to finalize setup.
6. If connection fails, review the reason and resolution provided in the app. To reset the camera, long-press the reset button until you hear a 'Boogu' sound, then restart the setup process or try alternative methods.

(App interface screenshots illustrate the Bluetooth setup process.)

Method 2: QR Code Setup

Follow these steps to set up your camera using a QR code:

1. Tap 'Add Device' on the app's homepage.
2. Select the appropriate camera model.
3. Turn on the camera by holding the power button.
4. Input your Wi-Fi password.
5. Prepare for scanning by following on-screen instructions.
6. Scan the QR code displayed on your phone with the camera.

(App interface screenshots illustrate the QR code setup process.)

Installation Complete at 100%

Name the Camera

View Installation Tips

Perform Network Diagnosis

Using the Camera

*The product shall prevail in kind. Please use a 5V1A or 5V2A power adapter to fully charge the camera before use. (The camera only supports 5V power adapter charging.)

7. How to Reset the Camera

1. Navigate to the device homepage in the app, select the camera you wish to reset, and press and hold it to remove it from the app.
2. Press the camera's reset button for 5-10 seconds until you hear a 'Boogu' sound.
3. Reconnect the camera as a new device.

(App interface screenshots show device deletion and the homepage after reset.)

8. Camera Installation

1. Fix the bracket to your desired installation location using the supplied screws.
2. Fasten the camera onto the mount and secure it.
3. Adjust the viewing angle of the camera.

NOTE: You can move the lens horizontally and tilt it. The camera lens supports horizontal rotation of 355° and vertical rotation of 120°. Adjust the camera lens orientation for the best monitoring angle by clicking PTZ in the application and using the directional controls (up, down, left, right).

9. Important Notes

⚠️ To reduce false alarms, please note the following:

1. Do not install the camera in a position facing strong lights, mirrors, windows, or swimming pools.
2. Avoid installing the camera in areas with heavy traffic. The recommended distance between the camera and motion objects is within 32ft.
3. Keep the camera away from outlets, including air conditioner vents, humidifier outlets, and heat transfer vents of projectors.
4. Position the camera at least 1 meter away from any wireless devices to prevent interference, such as microwave ovens, Wi-Fi routers, etc.

10. Monitoring Area

1. It is not recommended to install the camera vertically towards moving objects, as this may result in failure to detect motion events or cause delays.
2. It is suggested to maintain an angle of more than 10 degrees between the PIR Sensor and detected objects.
3. The camera's motion sensor is more sensitive to side-to-side movement across its field of view than to movement directly toward or away from the camera.

(Diagrams illustrate detection coverage based on sensor tilt angle and recommended installation height.)

• Suggestion: The best downward tilt angle of the lens is 15° to obtain the best alarm detection range.
• Recommended installation height: 8-10 feet above the ground. At this height, the sensor will provide a detection distance up to 40 feet.

11. Device Menu

The ZUMIMALL app provides a comprehensive interface for managing your camera. The following is a numbered list of the main functions available:

(App interface screenshots display the device menu and its options.)

12. Two-Way Audio

1. Ensure the microphone permission for the ZUMIMALL APP is enabled.
2. Long-press the intercom button to speak. Audio will be transmitted from the camera.
3. Release the intercom button to listen. Audio will be transmitted from your mobile phone.

(App interface screenshot shows the Two-Way Audio feature.)

13. PIR Motion Detection

13.1 Motion Detection Alarm Setting

Motion detection sensitivity can be adjusted from 1 to 10. Refer to the table below for sensitivity levels and corresponding detection distances.

NOTE: Higher sensitivity increases the PIR detection range but may also accelerate battery drain.

(App interface screenshots illustrate motion detection settings.)

13.2 Alarm Notification

This camera operates as an event recording device, triggered only by body motion detection, and does not support continuous 24/7 recording. System reactions include:

1. Alarm notifications with sounds delivered via the App.
2. Pictures and videos automatically stored on the Micro SD Card or in the Cloud.

13.3 Record/Playback/Delete

1. On the 'MESSAGES' page, tap 'Alarm Messages' to view all recorded events.
2. Use the provided buttons to playback or delete recordings.
3. All screenshots and manually recorded videos from the live, history, or cloud pages are saved in 'Pictures & Videos'. These files can be saved to your phone's Album or shared directly with others.

(App interface screenshots demonstrate accessing and managing alarm messages and video recordings.)

14. Power Saving Settings

14.1 Alarm Interval

This feature prevents repeated alarms for the same event. You can set an alarm interval (e.g., 5 minutes). If the camera is triggered at 08:00, you will receive an alarm message, but no further notifications will be sent for the next 5 minutes, even if motion continues to be detected.

NOTE: This function is disabled by default and can be configured as needed.

14.2 Recording Time

You can specify the recording length (e.g., 20 seconds). After the camera is triggered, you can view the 20-second alarm video in the cloud playback history.

(App interface screenshots show power saving and motion detection settings.)

14.3 Alarm Plan

You can set a weekly or daily alarm schedule according to your needs. For example, if you set the camera's working hours from 0:00 to 1:00, it will only be triggered and record alarm video during this specific time period.

NOTE: The alarm schedule can be configured for up to 4 time periods.

(App interface screenshots illustrate setting alarm schedules.)

15. Battery Management

1. The camera features a built-in high-capacity battery designed to last 2-3 months, assuming the camera wakes up 15 times per day and plays video for 10 minutes each day.

NOTE: Battery life is dependent on activation frequency. More frequent activations will drain the battery faster. It is recommended to lower the 'Motion Detection' sensitivity or disable it occasionally.

2. When the battery level drops below 20%, the app will provide reminders to charge the device.
3. Charge the camera using a DC 5V 2A charger until fully charged. This typically takes 6-8 hours.

16. Multi Device Management

16.1 Multi Camera Management

The ZUMIMALL app allows you to watch up to 4 cameras live simultaneously.

(App interface screenshots show the multi-camera live view.)

16.2 Multi-User Sharing

NOTE: A single App account cannot be logged in on multiple devices simultaneously. Similarly, one camera cannot be connected to multiple App accounts. However, a camera can be shared from user A to user B.

Share steps:

1. User B downloads the ZUMIMALL App to their phone and creates a new account.
2. On User A's phone, tap 'Add' within the app.
3. User A scans User B's QR Code or inputs User B's account ID.
4. User B accepts the share request and refreshes the device page.

(App interface screenshots detail the device sharing process, including permission customization and accepting shares.)

Support and Troubleshooting

If you encounter any further questions or issues, please provide the SN number of your camera and a description of the problem encountered. ZUMIMALL will assist in resolving the issue as soon as possible.

Email: Tech@zumimall.com

How to find SN number?

To find your camera's Serial Number (SN):

1. In the ZUMIMALL app, navigate to the camera's settings.
2. Tap on 'Device Information'.
3. The SN will be listed under 'Device Name'.

(App interface screenshots guide users to find the SN number.)