VIGO Greenwich Pull-down Spray Kitchen Faucet
Model Number: VG02029
Product Features
- Single hole mount with easy installation
- 1.8 gpm flow rate
- Dual-action, pull-down spray head is extendable up to 25"
- Solid brass construction for durability and easy cleaning
- Special clip technology secures the wand when not in use
- Premium finish resists corrosion and tarnishing
- Covered by a Limited Lifetime Warranty
Specifications
Faucet Measurements
| Measurement | Value |
|---|---|
| Faucet height | 18 1/8" (461mm) |
| Spout reach | 9 1/4" (235mm) |
| Water supply connection | 3/8" |
| Spout Swivel | 360° |
| Hose length | 25" |
Faucet Specifications
| Specification | Value |
|---|---|
| Flow rate | 1.8 gal/min |
| Pressure | 60 psi |
| Valve body | Brass |
| Installation compatibility | 1-, 2-, 3- and 4-hole sink |
| Spray mode | Spray or Steam |
| Spout type | Pull-down |
(Diagrams on page 2 illustrate faucet dimensions and views.)
Parts List
The faucet assembly includes the following parts:
- Spray Hose (74046)
- Sprayer (78105)
- Handle Assembly (78103)
- Cartridge (74026)
- Counterweight (74050)
- Plastic Support Holder (6)
- Mounting Hardware (78108)
- Plastic Sprayer Holder (74027)
- Supply Hoses (74020)
(Diagram on page 3 shows an exploded view of these parts with corresponding numbers.)
Installation Guide
Installation must be done by a qualified licensed plumber.
Step 1.1: Preparation
- Turn off hot and cold water lines.
- Unscrew and remove hoses.
- Remove old tape from hot and cold threads.
(Diagram on page 4 shows plumbing connections and hose removal.)
Step 1.2: Cold and Hot Hose Installation
- Wrap plumbers tape onto cold and hot pipe threads.
- Place the hoses.
- Screw hoses onto cold and hot pipe threads.
(Diagram on page 4 shows connecting hoses to the faucet body.)
Step 1.3: Faucet Placement
- Place faucet into hole of countertop.
- Set faucet in place on countertop with handle to the right side.
(Diagram on page 5 shows faucet being placed into countertop.)
Step 1.4: Securing the Faucet
- Place plastic holder, rubber ring, metal ring, and brass nut onto the large threaded pin at the bottom of the faucet.
- Secure the faucet by tightening the brass nut.
(Diagram on page 5 shows securing hardware being attached to the faucet base.)
Step 1.5: Installing Spray Hose
- Wrap tape on sprayer hose threads.
- Place the spray hose.
- Screw spray hose into sprayer pipe.
(Diagram on page 6 shows spray hose connection.)
Step 1.6: Counterweight Installation
Choose Option A (Clipping) or Option B (Screwing) based on your setup.
Option A: Clipping
- Place the counterweight on the spray hose.
- Clip and lock the counterweight onto the spray hose.
(Diagram on page 6 shows counterweight clipping onto hose.)
Option B: Screwing
- Unscrew all screws from the counterweight and separate before installation.
- Place the counterweight on the spray hose.
- Fasten screws into the counterweight.
(Diagram on page 7 shows counterweight being screwed onto hose.)
Step 1.7: Open the Water Lines
- Wrap tape on cold and hot pipe threads.
- Place the hoses.
- Screw the hoses onto cold and hot threads.
- Open cold and hot water lines.
(Diagram on page 7 shows water supply valves and hose connections.)
Troubleshooting
| Issue Description | Cause | Solution |
|---|---|---|
| #1 Leaks from handle | 1A - Cartridge unseated 1B - Cartridge defective |
1A - Remove cartridge, wash, and reseat. 1B - Contact VIGO Product Support for replacement. |
| #2 Insufficient flow rate | Clog in supply hose line | Remove supply lines and flush lines. |
| #3 Leak at connection points | 3A - Flexible hose leaking at connection point 3B - Washer defective |
3A - Tighten hoses. If issue persists, rethread and ensure security, use pipe tape. 3B - Check washer status. Replace if torn for a secure connection. |
| #4 Leak at connection points | Mounting hardware became loose | From under the counter, use an adjustable wrench to tighten mounting hardware. Ensure faucet is perpendicular to the counter. |
| #5 Loose handle | Set screw has become loose | Remove hot/cold cover on handle. Access and tighten the screw connecting the handle to the cartridge using an Allen key or flat head screwdriver. |
Cleaning Recommendations
Modern faucets consist of various materials. To avoid damage, consider these criteria when cleaning:
Cleaning Instructions
- Clean faucets and showers as needed.
- Adjust cleaning product amount and time based on the product. Do not leave cleaner on longer than necessary.
- Clean regularly to prevent calcification.
- When using spray cleaner, spray onto a cloth or sponge first, not directly onto the tapware.
- Rinse thoroughly with clean water after cleaning.
- For hard water and soap scum, use a 50/50 water and vinegar solution.
(Icons indicate: ❌ NEVER SPRAY DIRECTLY ON TAPWARE, ✔️ SPRAY ONTO SPONGE/CLOTH, ✔️ CLEAN REGULARLY, ✔️ RINSE THOROUGHLY WITH CLEAN WATER)
Cleaning Materials to Avoid
Acids are common in cleaning materials for lime removal, but use caution:
- ✔️ Use only cleaning materials explicitly provided for this application.
- ❌ Never use cleaning materials containing hydrochloric, formic, or acetic acid.
- ❌ Phosphoric acid should also be avoided as it can damage the finish.
- ❌ Never mix cleaning materials.
- ❌ Never use abrasive cleaning materials (e.g., scouring pads, industrial cleansers, micro fiber cloths).
(Visuals on pages 9-11 show crossed-out icons for Hydrochloric, Formic, Acetic Acid, and Phosphoric.)
Limited Lifetime Warranty
VIGO offers a limited lifetime warranty on its KITCHEN FAUCET Products for the original purchaser/end-user for personal household use.
Warranty Periods:
- Spray head assembly, hoses, and mechanical components: ONE (1) year from the initial date of purchase.
- Cartridge: FIVE (5) years from the initial date of purchase.
- Finish: Lifetime of the product for the original purchaser/end-user.
Limitations:
- Does not apply to incorrect operating procedures, breakages, or damages caused by improper installation, carelessness, abuse, misuse, misapplication, improper maintenance, or alteration.
- Avoid abrasive cleaners, steel wools, and harsh chemicals, as they can damage the product/finish and void the warranty.
- Owner/end-user is responsible for all labor costs and proper installation.
- Products not installed or operated according to instructions are not covered.
- Warranty requires installation by a fully insured, licensed professional.
Commercial Limitations:
Warranty period for commercial applications is ONE (1) year from the initial date of purchase.
Warranty Conditions:
To obtain warranty service, contact VIGO Product Support at 866-591-7792 (Option 2) or SUPPORT@VIGOINDUSTRIES.COM. Proof of purchase and evidence of the defect are required.
