TCL onetouch 4043
INSPIRE GREATNESS
Note
This is a user manual for the TCL T313D. There may be some differences between the description in the user manual and the phone's functionality, depending on your phone's software version or your carrier's specific services.
Help
Refer to the following resources to download frequently asked questions, software, and service information.
Go to FAQs
Find your serial number or IMEI
You can find the serial number or the International Mobile Equipment Identity (IMEI) on the packaging material. Or press
*#06#on the phone. or Settings > Regulations and Safety > IMEI.Get warranty service
First, follow the advice in this guide or go to www.tcl.com/global/en/support-mobile/service-center. Then, check the information for the customer service hotlines at www.tcl.com/global/en/support-mobile/hotline
For more information about the limited warranty, go to www.tcl.com/global/en/warranty
View legal information
On the phone, go to Settings > About > Privacy and Terms of Use.
1 Your phone
1.1 Keys and connectors
Diagrams of the phone with numbered parts:
- 1. SOS button ?
- 2. Headphone jack
- 3. Volume button
- 4. Type C port
- 5. Speaker
- 6. Camera ?
- 7. Flashlight
1. OK button
- Press to confirm selection (press the center of the button) ✅
- Press: Access the application list (from the home screen)
2. Left programmable button
- Press to confirm selection ✅
- Press: Access the application list (from the home screen)
3. Call button
- Answer/Make a call ?
- Press: Enter the call log (from the home screen)
4. Right programmable button (back button)
- Press: Access contacts (from the home screen)
5. End button
- Press: End/cancel call/return to home screen ❌
- Press and hold: Turn off or restart your phone
6. Navigation button
- Navigate the menu up [↑], down [↓], left [←], or right [→].
- Press (from the standby screen):
- Up: Access Calendar ?
- Down: Access Camera ?
- Right: Access Multimedia ▶️
- Left: Access Tools ⚙️
7. '5' button
- On standby screen:
- Press: Enter the number '5'
- Press and hold: Turn the flashlight on/off ?
8. '*' button
- On standby screen:
- Press: Enter '*'
- Press and hold: Lock screen ?
- In edit mode:
- Press: Enter symbols
9. '#' button
- On standby screen:
- Press: Enter '#'
- Press and hold: Turn vibration on/off ?
- In edit mode:
- Press: Change input method
(1) Depending on the device you purchased.
1.2 Getting started
1.2.1 Setup
Removing the back cover and inserting the battery
Diagrams showing battery insertion.
Inserting or removing the SIM/micro SD card
Insert the SIM card ? with the chip facing down and slide it into the slot. Make sure it is inserted correctly. To remove the card, press it and pull it out.
Turn off your phone before inserting or removing the SIM/micro SD card.
Charging the battery
Connect the battery charger to your phone and the outlet.
- Be careful not to apply pressure when plugging into the outlet.
- Make sure the battery is inserted correctly before connecting the charger.
- The outlet should be near the phone and easily accessible (avoid extension cords).
To reduce energy consumption and waste when the battery is fully charged, disconnect your charger from the outlet, turn off Bluetooth ? or background applications when not in use, reduce screen timeout, etc.
1.2.2 Turning on your phone
To turn on your phone, press and hold the End button ❌ until the phone starts. It will take a few seconds for the screen to light up. Press the left programmable button, then press the right programmable button (OK) ✅ to unlock your phone.
Even if a SIM card is not installed, your phone will still be turned on and you can use some of its features.
1.2.3 Turning off your phone
To turn off your phone, press and hold the End button ❌, then select and press Power off.
1.3 Home screen
3*3 mode:
Diagram of icons in a grid.
Super icon mode:
Diagram of larger icons.
1. Status bar
Status/notification indicators
1.4 Application list
Press the left programmable button or the OK button ✅ on the Home screen to access the application list.
There are two display modes for your selection: Super icon mode and 3*3 mode. In Super icon mode, each selection is presented with large and clear icons, while in 3*3 mode, the menu options are arranged in a classic grid layout with smaller icons and accompanying text descriptions.
Go to Settings ⚙️ > Display to select.
1.4.1 Status bar (1)
The status bar appears at the top of your home screen. The icons show your phone's status and new notifications appear in the status bar.
| Icon | Meaning |
| ✉️ | New message/MMS |
| ? | Silent mode |
| ? | Signal strength |
| ? | Headset connected |
| ? | No SIM card inserted |
| ⏰ | Alarm set |
| ? | Bluetooth enabled |
| ⚡ | Signal strength indicator |
(1) Icons and images in this guide are provided for informational purposes only.
1.4.2 Changing the home screen wallpaper
- From the Home screen, press the OK button ✅, select the Settings ⚙️ icon, then press the navigation button [→] to select Display > Wallpaper settings.
- Select a new image from the Static wallpaper or More images options and press the OK button ✅. Exit, and the new image will appear on the Home screen.
2 Call logs
2.1 Making a call
Dial the desired number and press the Call button ?, or press the right programmable button [→] to select a contact from Contacts. Use the up [↑] and down [↓] arrows on the navigation buttons to select a contact and press the Call button ?. If you make a mistake, you can delete the incorrect digits by pressing the right programmable button [→]. To end the call, press the End button ❌.
Diagram showing a call log entry.
International call
To make an international call, press the * key twice to enter the '+' symbol, then enter the international country code followed by the phone number and press the Call button ?.
Emergency call
If your phone has network coverage, dial the emergency number and press the Call button ? to make an emergency call. Depending on your network and country, this may work even without a SIM card ? and without dialing the SIM card PIN.
2.2 Answering or rejecting a call
When receiving a call:
- Press the left programmable button [←] or the Call button ? to answer.
- Press the right programmable button [→] or the End button ❌ to reject.
2.3 Accessing voicemail (1)
- Press and hold the
1key to call the voicemail. - Follow the instructions to set up your voicemail account.
(1) Check if this service is provided by your network operator.
3 Messages
Use the messaging function to send and receive text messages (SMS/MMS) ✉️.
3.1 Composing a message
- From the Home screen, press the OK button ✅ and select Messages > Options > New conversation.
- Enter the recipient's phone number in the To field or press the OK button ✅ to add recipients from contacts.
- Press the down navigation button [↓] to enter text in the message field.
- When finished, press the OK button ✅ or the left programmable button [←] to select Options > Send to send your message.
Diagram of composing a message.
3.2 Sending a multimedia message
MMS allows you to send video clips, images, photos, contacts, and sounds. From the messages screen, select Options > Add and select the attachment.
An SMS message is automatically converted to an MMS message when multimedia files (image, video, sound, etc.) are attached.
3.3 How to type a message
When in edit mode, you can press the keyboard to change the input method to access numbers 1,2,3... or press and hold the corresponding key to get the desired number.
Text Input Methods
You can enter text using predictive text input or press # to set the desired text input.
- For normal text input, press a number key repeatedly, from 2 to 9, until the desired character appears. If the next letter you want is on the same key as the current one, press the key repeatedly until the next cursor appears.
- Press the # key to select Abc/abc/ABC/123 functions or the writing language.
- To enter punctuation or a special character, press the * key + .. .
- If you want to delete already typed letters or symbols, press the right programmable button [→] to delete them one by one.
Settings
From the messages screen, press Options > Settings.
- SIM1/SIM2 Message Center: You can see your message center number here.
- Message validity period: You can set the validity period for your message to 1, 6, 24, 72 hours, 1 week, or maximum.
- Delivery report: You can choose to enable or disable delivery reports.
- Reply path: Select the checkbox to enable the reply path.
- Encoding management: You can set the character encoding to GSM-7 digit encoding, UCS2 encoding, or Automatic.
- Save sent messages: You can choose to save or not save sent messages.
- Preferred storage location: Set the path for the location of your saved messages.
- Export SMS: Set the SMS path from which you want to export.
Message Signature
- Automatic signature: Select to use an automatic signature in your messages.
- Signature: Enter your signature.
4 Contacts
4.1 Accessing your contacts
Your Contacts provide easy and quick access to the contact you want to communicate with.
You can access this menu in one of the following ways:
- Pressing the OK button ✅ from the Home screen and selecting Contacts.
- Press the right programmable button [→] on the Home screen.
Diagram showing the contacts list.
1. Press the left programmable button [←] to access more options.
Adding a contact
On your contacts list screen, select Options > New to add new contacts with detailed information.
4.3 Editing contacts
Select a contact, press the OK button ✅ to access Details, select Options > Edit, and press OK ✅ to edit.
Diagram showing editing a contact.
4.4 Deleting a contact
On your contacts list screen, press the left programmable button [←] to access Options, select Delete, and press the OK button ✅ to delete.
4.5 Available options
From the contacts list, you can access the following options:
- Call ?: Make a call to the selected contact.
Sending a message
Send an SMS to a contact you have selected from Contacts.
New
Create a new contact on your phone or SIM card ?.
Delete
Delete the selected contact.
Delete multiple
Deletes one or more contacts at a time.
Import/Export
- Copy: Copy the contact to the phone or SIM card ?.
- Import contacts: Import contacts to your phone.
- Export contacts: Export contacts from the phone or SIM card ?.
Send vCard
Send a contact via SMS/MMS/Bluetooth ?, depending on the device you purchased.
Other
- Speed dial: Set one or more speed dial contacts at a time.
- Memory status: Check the memory status ? of the phone and SIM card ?.
- My number: Set your own name and mobile number.
5 SOS
From the Home screen, press the OK button ✅ and select SOS ?.
To set the contacts to be called in SOS, press the up/down navigation button [↑]/[↓] and select Contact list.
To edit the predefined message, press the up/down navigation button [↑]/[↓] and select Message ✉️.
The SOS function is enabled by default. To ensure it is enabled, press the up/down navigation button [↑]/[↓] and select Enable, press the OK button ✅ to check the checkbox.
In case of sudden illness or other emergencies, press and hold the SOS button ? to activate an alarm, send automatic help messages, and call the predefined emergency contact numbers.
6 Gallery
The Gallery functions as a multimedia player for viewing photos and playing videos. Additionally, a set of further functions for images and videos is available as an option.
To access this function, press the OK button ✅ from the Home screen and select Gallery.
7 Camera
Your mobile phone is equipped with a camera ? for taking photos and recording videos.
7.1 Camera
To access this function, press the OK button ✅ from the Home screen and select Camera ?.
To take a picture
The screen acts as a viewfinder. Position the object or landscape in the viewfinder and press the OK button ✅ to take photos, press the left programmable button [←] to save.
7.2 Video
To record video
- Press the left programmable button [←], select More options > Video mode.
- Press OK ✅ to record a video.
- When finished, press the Left programmable button [←]. It will be saved automatically. You can view the file by pressing Gallery in the application list.
8 Tools
8.1 Alarm
Your phone has a built-in alarm clock ⏰ with a snooze function. You can set up to three alarms with different wake-up times.
8.2 Clock
The first clock displays the time based on your location when you insert the SIM card ?. You can select other cities to display the time in their respective time zones.
8.3 Flashlight
With the OK button ✅, you can turn your phone's flashlight ? on and off, providing a reliable light source whenever you need it.
8.4 Calculator
Press the up [↑], down [↓], left [←], right [→] keys and the central programmable button [OK] to select the characters +, -, ×, ÷, and = respectively.
8.5 Calendar
Use the Calendar application ? to keep track of important meetings, appointments, etc.
To create a new event, select the date by pressing the navigation button [→], then press the OK button ✅, fill in all the required information for this new event, and press the left programmable button [←] to save.
*This device supports a maximum of 20 calendar entries.
8.6 My files
The My files option manages all files stored on the phone, including the external microSD™ card ? and internal storage.
8.7 Magnifier
Press to activate the magnifying glass ?.
8.8 Converter
The Converter supports the conversion of weight and length units.
9 Multimedia
This menu offers a variety of entertainment options, such as Music ?, FM radio ?, Recorder ?, Facebook, Games ?, and Opera Mini, depending on the device you purchased.
To access this menu, press the OK button ✅ from the Home screen and select Entertainment.
10 Settings
To access this function, press OK ✅ from the Home screen and select Settings ⚙️.
10.1 Phone settings
Time and date
Allows you to change date and time settings, including 12/24 hour format and date format (Year-Month-Day/Day-Month-Year). You can also select automatic time display update by selecting Phone Settings > Time settings update > Automatic time update.
Language settings
You can customize various language-related options, such as display language and writing language. Please note that the availability of certain languages and functions may vary depending on your device model and software version.
Shortcut settings
The Shortcut settings menu allows you to customize shortcuts for quick access to various features and functions of your device, such as contacts, messages, camera, etc.
Automatic power on/off
In this menu, you can set the desired time and days for the automatic power on and off functions.
Power management
In this menu, you can view the battery level ?.
Browser selection (1)
This menu allows you to select your preferred browser for internet browsing on your device.
Factory data reset
This function allows you to restore your device to its original factory state. Before starting the reset process, it is important to note that all data and personalized settings will be permanently deleted. It is recommended to back up all important files, contacts, or data before proceeding. Enter the default password 1234 to confirm the reset and restart.
10.2 Profiles
Profiles provide a range of settings for customization for various situations. You can set the sound to Normal, Silent, Meeting, Indoor, or Outdoor.
(1) Depending on the device you purchased.
10.3 Bluetooth
You can exchange data, such as videos, images, and audio, with other devices that support Bluetooth ? and are within a limited range after pairing.
10.4 Display
In this menu, you can set motion effects, wallpaper, automatic lock, etc. These features and settings help improve the viewing experience, allowing you to personalize and optimize your device to meet your preferences and needs.
10.5 Layout
There are two display modes: Super icon mode and 3*3 mode. In Super icon mode, each selection is presented with large and clear icons, while in 3*3 mode, the menu options are arranged in a classic grid layout with smaller icons and accompanying text descriptions.
10.6 Security
You can protect your phone by enabling and changing the PIN and password. The initial password is 1234 or 0000, depending on your provider. If problems persist, contact your provider.
This function also allows you to lock your phone by enabling PIN2 for a fixed call number.
- PIN: You must enter the SIM card ? protection code with each phone activation.
- Change PIN2: A protection code is required for certain SIM card ? functions (FDN) if you try to access the card, provided the code is enabled. Option to update with a new code (4 to 8 digits).
- Phone lock: The unlock code is requested each time the phone is activated.
Phone password change
- Change the phone password (the initial one is
1234). - Privacy: This allows you to lock applications. Enter the password (the initial one is
1234) and select the checkbox to enable locking for Call logs, Messages ✉️, Camera ?, Contacts, My files, Calendar ?, etc. - Screen lock with the end button: Once this function is enabled, pressing the end button ❌ will immediately lock the screen. This function allows you to quickly secure your device with a simple press of the end button ❌.
- Fixed dialing number: Allows you to "lock" the phone so that it only calls specific numbers, or numbers with specific prefixes. The PIN2 code is required to enable this function.
10.7 Call settings
- Dual-SIM: With the Dual-SIM function, you have the flexibility to manage two phone numbers on one device.
- Call forwarding: You can enable, cancel, or check the status of call forwarding to voicemail or a specific number.
- Call waiting: Enable/disable the notification of a second call with a beep. You can also check the status of call waiting.
- Call barring: This function allows you to restrict certain types of calls on your device. By enabling call barring, you can control incoming and outgoing calls, ensuring privacy, security, and avoidance of unwanted disturbances.
- Hide ID: With Hide ID, you can selectively hide or mask your identity when communicating with others, ensuring your anonymity and protecting your sensitive data.
Other
The Other menu provides convenient functions such as Call duration reminder, Automatic redial, Vibration on connection, and Reply via SMS ✉️ after rejection.
10.8 Network settings
- Network selection: Network connection can be changed between Automatic and Manual.
- Network type: You can select the operating mode 2G/3G/4G(automatic), 2G/3G(automatic), 3G only, or 2G only in this menu.
- VoLTE: You can select VoLTE in this menu.
- Network information: Network information can be viewed within this function.
10.9 Connectivity
In this menu, you can configure data accounts, data roaming, data connection, preferred SIM ?, etc.
10.10 STK
The STK (SIM Toolkit) menu provides convenient SIM card ? management functions, such as SIM card services, SIM applications.
10.11 Voice announcement
Press Enable/Disable to enable/disable voice announcement.
10.12 SOS call settings
For detailed information, refer to section "5 SOS" ?.
10.13 Check for updates
If you want to update the system, press Check for updates.
10.14 Call filter
Take control of your calls with Call Filter, block unwanted calls, and create custom blacklists.
10.15 Regulations and safety
View information about your phone, such as product model, manufacturer name, IMEI, CU report, etc.
10.16 About
You can view the Privacy and Terms of Use in this menu.
10.17 Version information
Press to view the software version.
11 Troubleshooting
Before contacting the service center, we recommend following these guidelines:
- For optimal phone performance, we recommend fully charging the battery ?.
- Avoid storing large amounts of data on your phone as this may affect its performance.
and perform the following checks:
My phone cannot be turned off or is frozen
- Check the battery poles, remove and reinsert the battery, then turn on the phone.
- Check the battery level ? and charge for at least 20 minutes.
My phone is unresponsive or frozen for a few minutes
- Restart your phone by pressing and holding the End call button ❌.
My phone turns off by itself
- Check if your phone is locked when not in use and make sure you do not accidentally turn off your phone when locking it by pressing the End button ❌.
- Check the battery charge level ?.
My phone cannot be charged properly
- Make sure you are using a TCL battery and the charger from the box.
- Make sure your battery is inserted correctly. It must be inserted before connecting to the charger.
- Make sure your battery has not been completely discharged. If the battery has been empty for a while, it may take about 20 minutes for the battery charging indicator to appear on the screen.
- Ensure charging is done under normal conditions (from 0°C to +40°C).
- When abroad, ensure the voltage input is compatible.
My phone cannot connect to a network or displays "No service"
- Try connecting in a different location.
- Check if there is network coverage from your phone company.
- Ask your phone company if your SIM card ? is still valid.
- Try selecting the available network manually.
- Try connecting later if the network is overloaded.
My phone cannot connect to the Internet
- Ensure the Internet access service for your SIM card ? is available.
- Check your phone's Internet connection settings.
- Make sure you are in an area with network coverage ?.
- Try connecting later or from another location.
Invalid SIM card
- Make sure the SIM card ? is inserted correctly.
- Make sure the SIM card chip is not damaged or scratched.
Ensure your SIM card service is available.
Unable to make outgoing calls
- Make sure you have dialed a valid number and pressed the Call option ?.
- For international calls, check country and area codes.
- Make sure your phone is connected to a network and the network is not overloaded or unavailable.
- Ask your phone company about your subscription status (units, SIM card ? validity, etc.).
- Make sure you have not selected call barring for outgoing calls.
- Make sure your phone is not in flight mode.
Unable to receive incoming calls
- Make sure your phone is on and connected to a network (check if the network is overloaded or unavailable).
- Ask your phone company about your subscription status (units, SIM card ? validity, etc.).
- Make sure you have not forwarded incoming calls.
The caller's name or number is not displayed when receiving a call
- Ask your phone company if you have subscribed to this service.
- The caller is not revealing their name or number.
I cannot find my contacts
- Make sure the SIM card ? is not broken.
- Make sure the SIM card ? is inserted correctly.
- Import all contacts stored on the SIM card ? into the phone.
Call quality is poor during calls
- You can adjust the volume during a call by pressing the Volume Up/Down button.
- Check the network signal strength ?.
- Make sure the receiver, port, and phone earpiece are clean.
I cannot use the functions described in the user manual
- Ask your phone company about the specific service.
- Make sure this function does not require TCL accessories.
When I select a number from my contacts, I cannot call it
- Make sure the number is correctly entered in your contacts.
- Make sure you have selected the country prefix when calling a country abroad.
I cannot add a contact to my contacts
- Make sure your SIM card ? contacts are not full, delete some files or save files to phone contacts.
Callers cannot leave me messages on voicemail
- Check if this service is provided by your network operator.
I cannot access my voicemail
- Make sure your voicemail number is entered correctly.
- If the network is busy, try again later.
The SIM card PIN is blocked
- Contact your network provider to get the PUK code (Personal Unblocking Key).
The phone is not detected by others via Bluetooth
- Make sure Bluetooth ? is enabled and your phone is visible to other users.
- Make sure both phones are within Bluetooth ? detection range.
How can I transfer data between my phone and my computer?
If you want to transfer data between a memory card/SD card ? and your computer, connect your phone to the computer using the user data cable and select "SD Card" on your phone. Then, you can transfer data between the two sources.
12 Specifications
| Feature | Details |
| Operating System | Mocor (RTOS) |
| Memory | 128MB ROM + 48MB RAM |
| Dimensions (L x W x H) | 107.1 × 59.4 × 18.75mm |
| Weight | 130.6g |
| Display | 3.2" QVGA (240*320) |
| Network | GSM 900/1800 3G: B1/8 4G: B1/3/7/8/20/28 |
| Connectivity | Bluetooth 5.0 3.5mm headphone jack USB Type-C |
| Camera | VGA (SW 2MP) |
| Supported audio formats | AMR-NB, AMR-WB, MID |
| Supported video formats | 3gp, MJPG |
| Battery | Normal 1380mAh capacity |
| Expansion slot | Dual SIM card ? + SD card ? |
Note: Specifications are subject to change without prior notice.
13 Accessories
Basic accessories
- Battery ?
- Quick start guide
- Protective LCD screen protector
- Charging cradle (Type C)
- Wired charger 5V550mA (Type C)
Accessories vary by country.
Use only TCL batteries, chargers, and accessories included with your device.
14 Licenses
The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its subsidiaries is under license. Other trademarks and trade names are those of their respective owners.
TCL T313D Bluetooth Declaration ID D065426
