Leading manufacturer of water filtration solutions, including reverse osmosis systems, under-sink filters, and water pitchers.
Waterdrop is a prominent brand in the water purification industry, dedicated to providing clean, safe, and healthy drinking water to households worldwide. The company specializes in designing and manufacturing a wide range of filtration products, including Reverse Osmosis (RO) systems, countertop water filters, refrigerator replacement filters, and whole-house filtration systems.
Known for its innovative technology and user-friendly designs, Waterdrop aims to deliver high-quality water by effectively reducing contaminants such as chlorine, heavy metals, and sediment. With a commitment to sustainability and straightforward maintenance, Waterdrop products are a popular choice for improving home water quality.
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Typically, you must hold the button on the lid (often for 3 to 5 seconds) until the indicator light flashes blue or green to reset the cycle after a filter change.
Cloudy water is usually caused by tiny air bubbles trapped in the filter block during shipping or installation. This is normal and should clear up after flushing the system for a few minutes or letting the water sit for 1-2 days.
Standard carbon filters typically do not reduce Total Dissolved Solids (TDS) as they are designed to retain beneficial minerals. Only Waterdrop Reverse Osmosis (RO) systems are designed to significantly lower TDS levels.
Filter lifespan depends on the model and water quality. Pitcher filters usually last about 3 months or 200 gallons, while under-sink and whole-house filters may last 6 to 12 months.
A slow flow rate often indicates that the filter cartridge is clogged with contaminants and needs to be replaced. Ensure you are following the recommended replacement schedule.
You can reach Waterdrop technical support by phone at 1-888-352-3558 (U.S.) for assistance with installation or troubleshooting.