ROJECO specializes in smart pet technology, offering automatic feeders, interactive toys, water fountains, and training accessories to enhance pet care.
ROJECO is a smart pet product technology manufacturer dedicated to improving the lives of pets and their owners through innovation. Founded with a mission to create a "pet paradise," the brand integrates research, development, and production to offer a comprehensive range of high-end smart devices. Their product portfolio includes WiFi-enabled automatic pet feeders that allow for remote scheduling, intelligent water fountains with wireless pumps for fresh hydration, and interactive toys like auto-laser balls designed to stimulate a pet's natural hunting instincts.
Beyond basic care, ROJECO provides behavior and grooming solutions, including electronic dog training collars and pet steam brushes. The company emphasizes user-friendly app integration, allowing owners to monitor and manage their pets' routines from anywhere. With a focus on safety, durability, and pet psychology, ROJECO strives to deliver reliable products that foster a healthy and happy environment for cats and dogs.
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Download the ROJECO app, ensure Bluetooth and WiFi (2.4GHz only) are enabled on your phone, power on the feeder, and long-press the setting button for 5 seconds until the indicator flashes. Follow the prompts in the app to complete the connection.
Most ROJECO feeders are designed for dry food only. The recommended kibble size usually ranges from 2mm to 15mm (approximately 0.07 to 0.6 inches) in diameter. Do not use wet food unless the specific model supports it.
You can reach ROJECO customer service via email at rojecoservice@126.com. Be sure to include your order number for faster assistance.
Check if the food tank is empty or if the food outlet is blocked by oversized kibble. Also, verify that the batteries are charged or the power adapter is properly connected. If the issue persists, try resetting the device.
Remove the foam filter, pump cover, and impeller cover. Take out the impeller and clean all parts with a small brush and water. It is recommended to clean the pump weekly to prevent blockages and maintain water hygiene.