Azpen Innovation is a Plano, Texas-based provider of consumer electronics, specializing in Android and Windows tablets, laptops, and smart home IoT devices.
Azpen Innovation is an award-winning global supplier of consumer electronics and smart home technology, based in Plano, Texas. Known for their 'Designed in the USA' approach, Azpen offers a diverse portfolio of products including Android tablets, Windows laptops, and the innovative DockAll wireless charging sound hubs.
The brand serves retail, wholesale, education, and B2B markets, providing affordable yet feature-rich devices such as the VoiceX AI mouse and various mobile computing accessories.
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Use a thin object (like a paper clip) to press the reset button located in the small reset hole on the device. Alternatively, hold the power button for 30 seconds to force a shutdown.
Azpen products typically come with a one-year (365 days) limited manufacturer warranty for parts and labor. Refurbished products usually have a 90-day warranty.
Drivers and manuals can be downloaded from the Azpen website under the 'Drivers & Downloads' or 'Support' section located at azpenpc.com/collections/driver.
You can reset your Microsoft account password online using another device. If using a local account, you may need to reset Windows to factory defaults, which will delete personal files.