Lenaneo la Ts'ebetso ea Moeletsi
2023 Maemo a Bokhabane
MOELETSI TŠEBELETSO
Bukana ea Lenaneo la Moeletsi
SFE CONSULTANT PERFORMANCE PROGRAM LIHLOKO
Lenaneo la 2023 la SFE Consultant Performance le fana ka menyetla e makatsang ea ho fumana chelete bakeng sa Baeletsi ba Thekiso ea hau.
Baeletsi ba Ngolisitsoeng ba Thekiso ba tlameha ho finyella kapa ho feta litlhokahalo tse latelang hore ba tšoanelehele tefo ea bonase: ho kopana kapa ho feta thekiso, Koetliso, Boiphihlelo ba Bareki le ba tšoanelehang ba OnStar.
Hlokomela:
- Ho tsamaisoa ha Cadillac ha hoa tšoanelehe tlas'a 2023 SFE Consultant Performance Program.
Ngoliso
Ho tšoaneleha ho nka karolo Lenaneong la Ts'ebetso la Baeletsi ba SFE, Baeletsi ba Thekiso ba tlameha ho ngolisoa khoebong e ngolisitsoeng Lenaneong la Ts'ebetso la 2023 SFE Dealer Performance.
Thekiso
Baeletsi ba Thekiso ba tlameha ho fihlela litekanyetso tse tlase tsa khoeli le khoeli tsa Channel Payout Grid ho fumana moputso bakeng sa VIN e 'ngoe le e 'ngoe e loketseng e tlisoang.
Koetliso (sheba leqephe la 8 bakeng sa lintlha tse ling)
Baeletsi ba Ngolisitsoeng ba Thekiso ba tlameha ho phethela lithupelo tsohle tsa kotara tse hloailoeng ke Setsi sa Thuto le ho fihlela liperesente tsa koetliso.tage ea 100% kotara ka 'ngoe.
Bakeng sa lenaneo la Setsebi sa Thekiso, Setsebi sa Thekiso se tlameha ho ba setsebifiled joalo ka Setsebi sa Thekiso mme e tlameha ho ba 100% qetellong ea kotara ka 'ngoe hore o tšoanelehe.
Bakeng sa lenaneo la Business Elite, Setsebi sa Thekiso se tlameha ho ba profiled joalo ka Moeletsi oa Thekiso - Ea Khoebo 'me e tlameha ho ba 100% qetellong ea kotara e' ngoe le e 'ngoe hore o tšoanelehe.
Baeletsi ba profiled joalo ka Setsebi sa Thekiso le Motsamaisi oa Lithekiso baa tšoaneleha, empa bao ba profiled joalo ka Motsamaisi oa Lithekiso feela ha ba joalo.
Setsebi sa Thekiso se tlameha ho theha GMIN e le 'ngoe ho SSN ea bona ho GlobalConnect, e sebelisetsoang tlaleho ea thekiso le Setsi sa ho Ithuta.
Boiphihlelo ba Bareki (sheba leqephe la 9 bakeng sa lintlha tse ling)
Kotara e 'ngoe le e 'ngoe, lintlha tsa Setsebi sa Thekiso tsa Boiphihlelo ba Bareki li tlameha ho fihlela kapa ho feta tebello ea Boiphihlelo ba Bareki ba Lebatooa.
Ngoliso ea OnStar Online (sheba leqephe la 11 bakeng sa tlhaiso-leseling e batsi)
Bakeng sa E 'ngoe le e 'ngoe e tšoanelehang ea Retail SFE VIN, Ngoliso ea OnStar Online e tlameha ho phethoa ha moreki a le morekising le pele a romelloa e le hore moreki a ka amohela kapa a hana Melao le Lipehelo le Setatemente sa Lekunutu sa OnStar.
Ho romelloa ka likepe le FAN ha ho ngolisoe ka OnStar Online Ngoliso. Ho tsamaisoa ha likepe ho hloka Melao le Maemo a OnStar (FAN TCPS) e hlalositsoeng ka tlase.
Mobile App Onboarding (bona leqephe la 12 bakeng sa lintlha tse ling)
Bakeng sa e 'ngoe le e 'ngoe e tšoanelehang ea Retail SFE VIN, Mobile App Onboarding e tlameha ho phethoa nakong ea matsatsi a 15 ho tloha ka letsatsi la thomello ea VIN.
Tšebeliso ea Mobile App (sheba leqephe la 14 bakeng sa lintlha)
Moreki o tlameha ho etsa mosebetsi oa bohlokoa ka ho sebelisa Mobile App nakong ea matsatsi a 15 ho tloha ka letsatsi la thomello ea VIN (mohlala, ho notlela, ho notlolla, ho qala/ho emisa, ho bonesa/ho tima)
Mohala oa Kamohelo oa Button e putsoa (sheba leqephe la 15 bakeng sa lintlha tse ling)
Bakeng sa VIN e 'ngoe le e 'ngoe e tšoanelehang ea Retail, haeba moreki a amohela Melao le Lipehelo le Setatemente sa Lekunutu sa OnStar, Mohala oa Kamohelo oa Konopo e Putsoa o tlameha ho phethoa nakong ea matsatsi a 15 ho tloha ka letsatsi la pele la thomello ea VIN hore VIN e tšoanelehe ho lefuoa.
OnStar Terms & Conditions (FAN TCPS) (bona leqephe la 16 bakeng sa lintlha tse ling)
Bakeng sa e 'ngoe le e 'ngoe e tšoanelehang ea Fleet SFE VIN, Melao le Lipehelo/Lekunutu la OnStar li tlameha ho saenoa ke moreki e mong le e mong oa Nomoro ea Ak'haonte ea Fleet (FAN) hore li-VIN tse loketseng tse amanang le FAN eo li tšoanelehe.
KAKARETSO TS'OANELO
Baeletsi ba Thekiso ba tla fumana tefo ea khoeli le khoeli bakeng sa Lenaneo la Ts'ebetso ea Boeletsi haeba ba fihletse:
- Mananeo a bonyane khoeli le khoeli a lipalangoang tsa likoloi tse loketseng (sheba marang-rang leqepheng la 18), LE
- Tlhokahalo ea koetliso ea kotara joalo ka ha e hlalositsoe ho Setsi sa bona sa litlaleho tsa ho Ithuta, LE
- Tlhokahalo ea Boiphihlelo ba Bareki, LE
- Ngoliso ea OnStar Online kapa tlhoko ea FAN TCPS bakeng sa li-VIN tsohle tse tšoanelehang, LE
- Mobile App Onboarding Qualifier
- Mohala oa Ts'ebeliso ea Mehala
- Blue Button Welcome Call Qualifier
Keletso ea Bohlokoa: Litlhoko tsa GMIN
Ba bang ba Baeletsi ba Thekiso le Baeletsi ba Lithekiso tsa Likhoebo tse phahameng ba thehile GMIN e fetang e le 'ngoe ka mabitso a bona. Hore o fumane tefo ea khoeli le khoeli, o tlameha ho sebelisa SAME GMIN bakeng sa Setsi sa ho Ithuta le GlobalConnect. Kaha tefo e fella ka meputso e khafisoang, hape o tlameha ho fana ka SSN ho eona GMIN eona ena.
- Netefatsa GMIN joalo ka Setsi sa ho Ithuta ho GlobalConnect ka SSN.
- Kenya GMIN eona ena ho Order Work Bench ka nako ea ho fihla ha koloi ka 'ngoe.
- Ke boikarabello ba mosebeletsi ho netefatsa hore ba thathamisitsoe le mofuta o nepahetseng oa mosebetsi ho GlobalConnect (o tlameha ho ba le Setsebi sa Thekiso ho setsebi sa hau sa GlobalConnect.file le ho kopana le ba bang kaofela ba tšoanelehang ho ba Setsebi sa Thekiso e le hore u ka nka karolo ho 2023 Sales Consultant Performance Program. Haeba U FEELA Motsamaisi oa Thekiso u ke ke ua nka karolo ho 2023 Sales Consultant Performance Program.)
Mehato ena e tlameha ho phethoa ho fumana meputso ea bonase; barupeluoa ba ke ke ba fumana litefo tsa retro bakeng sa likhoeli tse fetileng haeba mehato ena e sa phethoa le ho tiisoa.
Tlhaloso ea Matsatsi a Thomello
TLALEHO EA TŠEBELETSO EA TŠEBELETSO (CDR)
CDR ke sesebelisoa sa Vehicle Order Management System (ke hore, Order Workbench - Deliver Vehicle) e nolofalletsang basebetsi ho rekota litšebelisano tse amanang le koloi, mohlala, ho fana ka tlaleho, ho etsa kopo ea likhothatso, ho ntlafatsa tlhahisoleseding ea Tšireletso ea GM, ho fetisetsa likoloi pakeng tsa Bahoebi, ho rekota litšebelisano tsa litšebeletso. , khutlisetsa likoloi setokong, joalo-joalo.
Letsatsi la CDR ke letsatsi leo koloi e tlisoang ka lona tsamaisong ea CDR.
Letsatsi la ho fana ka VIN ke letsatsi leo moreki a nkang koloi ka lona.
TS'OANELO
Nako ea Lenaneo
La 4 Pherekhong 2023 - Pherekhong 2, 2024
Nako ea Ngoliso ea Lenaneo la Ts'ebetso ea SFE Dealer
La 1 Pulungoana 2022 - La 13 Pulungoana 2022
Nako ea Ngoliso ea Lenaneo la Ts'ebetso ea SFE Consultant
La 1 Pulungoana 2022 - La 13 Pulungoana 2022
Retail le Chevrolet & GMC Business Elite Barupeluoa ba Tšoanelehang Feela
GM Retail le Chevrolet & GMC Business Elite Sales Consultants ba ngolisitsoeng ke Bahoebi ho The Sales Consultant Performance Programme le ho finyella litlhoko tsohle tsa mangolo a mangolo a boletsoeng melaong ena baa tšoaneleha (Mohoebi o tlameha ho ingolisa Lenaneong la Ts'ebetso la Bahoebi ba SFE ho ngolisa Baeletsi ba Thekiso).
- Ha ho Morekisi kapa Mookameli oa Phethahatso oa morekisi, joalo ka ha a tsebahalitsoe ho Tumellano ea Thekiso le Litšebeletso tsa Barekisi, ba lokeloang ke ho ingolisa kapa ho fumana meputso ea bonase Lenaneong la 2023 la Ts'ebetso ea Moeletsi oa Thekiso.
LENANEO KENYA
Ngoliso ea Morekisi
| Nako ea ho ngolisa | Lenaneo |
| La 1 Pulungoana 2022 - La 13 Pulungoana 2022 | Lenaneo la Ts'ebetso la Bahoebi ba SFE Lenaneo la Ts'ebetso la Moeletsi oa SFE |
- Morekisi o tlameha ho ngolisoa ho 2023 SFE Dealer Performance Program e le ho ngolisa Baeletsi ba Thekiso ho Lenaneo la Ts'ebetso la 2023 SFE Consultant.
- Dealer Operator le/kapa Motsamaisi e Moholo o tlameha ho ingodisa le/kapa ho lokolla barekisi ba Retail kapa Chevrolet & GMC Business Elite Sales Consultants Lenaneong la 2023 la SFE Consultant Performance. Ho ingolisa ho 2023 Consultant Performance Programme ho fapane le ho ingolisa ho 2023 Mark of Excellence Recognition Programme.
- Barekisi ba boetse ba na le boikhethelo ba ho ngolisa Baeletsi ba Thekiso ba bacha lenaneong ka mor'a nako ea ho ngolisa. Barekisi ba tlameha ho netefatsa hore mosebelisi profile ho GlobalConnect ho na le GMIN e tlamelletsoeng ho SSN e nepahetseng nakong ea ho ingolisa.
- Hang ha Morekisi a phethela mokhoa oa ho ngolisa bakeng sa e mong le e mong oa Baeletsi ba Thekiso ba hae ba tšoanelehang, lengolo-tsoibila le romelloa ho Morekisi ho bontša likhetho tsa bona tsa ho ingolisa tsa boemo ba Morekisi. Ka nako e ts'oanang, Moeletsi e mong le e mong oa Thekiso o tla fumana lengolo-tsoibila le bontšang boemo ba bona ba ho ngolisoa (ka mor'a hore ho ngolisoa ha Dealer ho felile) ba khethiloeng ke Mohoebi oa bona ho tloha ntlo-khōlō ea Lenaneo la SFE Sales Consultant.
- Hlokomela: Ho tsamaisoa ha Cadillac ha hoa tšoanelehe tlas'a 2023 SFE Consultant Performance Program.
Barekisi ba Cadillac ba hloka ho ingolisa Lenaneong la 2023 la Cadillac Pinnacle Consultant. - Manane a ngoliso ea barekisi a tlatsitsoe ka mabitso a Baeletsi ba Thekiso feela. Morekisi o tla hloka ho tlatsa khetho ea ho ingolisa/ho ingolisa bakeng sa Moeletsi e mong le e mong.
Ngoliso ea Setsebi sa Thekiso
- Baeletsi ba Thekiso ba ngolisitseng ka la 31 Pherekhong 2023, ba tla fumana mekitlane ea thekiso ho fihlela ka la 4 Pherekhong, 2023. Baeletsi ba Thekiso ba ngolisitseng kamora la 31 Pherekhong 2023, ba tla fumana mekitlane ea thekiso ho fihlela letsatsing la pele la khoeli leo ba ngolisitseng ka lona.
- Baeletsi ba Thekiso ba ka ngolisoa le/kapa ba sa ngolisoe nako efe kapa efe nakong ea selemo sa lenaneo.
- Baeletsi ba Thekiso ba tlameha ho ba le GMIN e le 'ngoe feela 'me ba sebelise GMIN e tšoanang bakeng sa tlaleho ea thekiso le Setsi sa Boithuto ho netefatsa hore thekiso e loketseng le litekanyetso tsa lenaneo li tlotloa ka nepo.
- Baeletsi ba Thekiso ba lokeloa ho ngolisoa ho BAC e fetang bonngoe ka nako e le 'ngoe nakong ea selemo sa lenaneo, leha ho le joalo, ho hlokahala hore ba kopane le ba tšoanelehang ka thoko BAC ka 'ngoe; ha ho thekiso kapa leha e le efe ea litšoaneleho tse ka kopanngoang.
- Chevrolet & GMC Business Elite Dealers feela: Chevrolet & GMC Business Elite Dealers ba tlameha ho khetha Retail le/kapa Business Elite ngoliso bakeng sa Baeletsi bohle ba Thekiso khoebong ea bona. Ho khetha e 'ngoe kapa ka bobeli ho hloka hore Setsebi sa Thekiso se finyelle litekanyetso tsa Lenaneo tse tobileng mofuta oo oa mosebetsi (mohlalaampka tlase).
Example A: Ka Loetse 2023, Setsebi sa Thekiso sebakeng sa Chevrolet & GMC Business Elite se ngolisitseng SFE feela e le Business Elite Sales Consultant (eseng Retail) se tla hlokoa ho kopana le Sepheo sa Thekiso, Setsi sa ho Ithuta Business Elite tsela ea koetliso *, Phihlelo ea Bareki. , le FAN TCPS.
Example B: Ka Loetse 2023, Setsebi sa Lithekiso sebakeng sa Chevrolet & GMC Business Elite se ngolisitseng SFE joalo ka Setsebi sa Thekiso sa Retail le Business Elite Sales se tla hlokoa ho fihlela sepheo sa Thekiso, Boiphihlelo ba Bareki, Mobile App Onboarding (lithekiso tsa mabenkele), Mohala oa Kamohelo oa Button ea Blue Button. /Subscription Signup (difilimi tsa mabenkele) le FAN TCPS for Fleet Deliveries le ho tlatsa Setsi sa ho Ithuta sa Retail le Business Elite training path* hore o lokele ho patala.
* Baeletsi ba Khoebo ba Elite ba tlameha ho phethela tsela ea ho ithuta ea "Sales Consultant - Commercial".
MOEKETSI MOEKETSI
- Ho nka karolo ho SFE Consultant Performance Programme ho hloka ho ba le seabo se eketsehileng sa lichelete tsa barekisi. Bahoebi ba khethang ho nka karolo Lenaneong la Ts'ebetso la Baeletsi ba SFE ba tla lefisoa chelete ea monehelo ea $30 bakeng sa thomello ea koloi e 'ngoe le e 'ngoe e loketseng bakeng sa Baeletsi bohle ba Ngolisitsoeng ba Thekiso. Menehelo ena e tla lefisoa Akhaonto e Butsoeng ea Morekisi khoeli le khoeli (ho qala khoeli ka mor'a hore ho phethoe ho ngolisoa ha Setsebi sa Thekiso).
- Li-VIN tse tšoanelehang li ke ke tsa lefisoa bakeng sa barupeluoa ba sa finyelleng bonyane ba thekiso ea khoeli le khoeli. Khoeling ea ho qetela ea kotara ka 'ngoe, li-VIN tse tšoanelehang li ke ke tsa lefisoa bakeng sa bankakarolo ba sa fihlelleng bonyane ba thekiso ea khoeli le khoeli kapa litekanyetso tsa lenaneo la kotara.
- Haeba koloi e loketseng e tlalehoa e rekisitsoe 'me e tlisoa 'me ka mor'a moo e khutlisetsoa ho Dealer stock ka mor'a hore Morekisi a lefisoe bakeng sa monehelo, GM e tla reka chelete e neng e lefisitsoe pele khoeling eo koloi e tlalehoang e khutliselitsoe. Ha koloi e rekisoa hape, e tla boela e lefisoe ka tsela e nepahetseng.
- Likoloto tsa barekisi bakeng sa li-VIN tse entsoeng li sa tšoanelehe (ka ho Khutlela ho Stock, phetoho ea Mofuta oa Delivery, joalo-joalo) kapa bakeng sa li-VIN tse fanoeng ke Baeletsi ba Thekiso ba sa ngolisoang, li tla fanoa khoeling ea pele e latelang kotara ea pele, ea bobeli, ea boraro le ea bone ea 2023. Bahoebi ba Bahoebi ba tla fumana pusetso ho Account Open Account ea Dealer's Open Account ea linyehelo life kapa life tsa Consultant Performance Programme Dealer bakeng sa Baeletsi ba Thekiso ba sa ngolisoang kotareng eo, bakeng sa Baeletsi ba Thekiso ba sa kang ba kopana le ba tšoanelehang, le bakeng sa li-VIN tse neng li lefisitsoe empa hamorao li sa tšoanelehe.
ExampLe: Hometown Motors e lefa $30 koloi ka 'ngoe bakeng sa likoloi tse 10 tse rekisitsoeng le ho tsamaisoa ke Sales Consultant #1 ka April. Mmesa o lefisitswe bekeng ya ho qetela ya Motsheanong. Ka mor'a moo, Consultant #1 o tloha khoebong 'me ha a ngolisoe ka Phuptjane. $300 (likoloi tse 10 x $30) ha ho mohla e lefuoang. Ka Phupu, Morekisi o tla fumana mokitlane ho akhaonto ea bona ea Dealer Open bakeng sa $300 (likoloi tse 10 x $30) bakeng sa Setsebi sa Thekiso se neng se sa ngolisoa.
BONUS MAKHETHI
THUTO – SEBAKA SA HO ITHUTA SETITIFICATION QUALIFIER
Q1 - 100%, Q2 - 100%, Q3 - 100%, Q4 - 100%
Baeletsi ba Thekiso ba tlameha ho tlatsa litlhoko tse sebetsang tsa Setifikeiti sa Setsi sa 2023 sa Setsi sa Ho Ithuta sa Moeletsi oa Thekiso kotara ka 'ngoe bakeng sa mocha ka mong oo ba tsamaisang likoloi ho oona (Buick, Chevrolet, le/kapa GMC) le/kapa Business Elite ho fumana tefo Lenaneong la Ts'ebetso ea Moeletsi.
Business Elite Sales Consultants ba tlameha ho phethela tsela ea ho ithuta ea "Sales Consultant - Commercial".
ExampLe: Sales Consultant "A" e fana ka likoloi tsa Chevrolet le Buick ka bobeli ho Quarter 1, 2023. O kopana le 100% ea setifikeiti sa koetliso ea Chevrolet, 85% ea setifikeiti sa koetliso ea Buick, hammoho le ba bang kaofela ba tšoanelehang. Sales Consultant “A” o tla lefshoa ha a tsamaisa Chevrolet, empa a ke ke a lefshoa ka thepa efe kapa efe ea Buick kaha a fetiloe ke tlhoko ea koetliso ea Buick.
Baeletsi ba New Sales Consultants ba tla fumana nako ea mohau ea likhoeli tse 6 (e khethiloeng ke setsebi sa bona sa pelefile letsatsi ka www.centerlearning.com) ho phethela litlhoko tsa bona tsa Setsi sa ho Ithuta tse hlokahalang.
Kotara e 'ngoe le e 'ngoe, Mekhoa ea Koetliso ea Setifikeiti e nchafatsoa ka koetliso e ncha e hlokahalang bakeng sa kotara eo. Setsi sa ho Ithuta se tla fana ka lintlha tse felletseng ho Bahoebi bohle ba GM mabapi le litlhoko tsena ka thoko.
Sales Consultants at Chevrolet & GMC Business Elite dealerships ba ngolisitseng e le Retail and Business Elite 'me ba rekisa likoloi tse tšoanelehang tsa Retail le Business Elite ba tlameha ho qeta koetliso ea Retail bakeng sa likanale tsohle le koetliso ea Business Elite Sales Consultant. (Business Elite Sales Consultants ba tlameha ho phethela tsela ea ho ithuta ea "Sales Consultant - Commercial").
Lithuto leha e le life tse hlokahalang tsa koetliso tse sa phethoang ka kotara e itseng li tla lula li hlokahala 'me li tlameha ho phethoa likarolong tse latelang ho kopana le Setsi sa Setifikeiti sa ho Ithuta sa Setifikeiti sa Lenaneo la Ts'ebetso la SFE. Lithuto tsohle tse phethiloeng le tse hlokoang li tla bonahala ho palo ea lithupelotage thathamisitsoe lenaneong websebaka.
Ka kopo etsa bonnete ba hore u netefalitse mohiruoa oa hau profile Setsing sa Thuto websaete (www.centerlearning.com) tlas'a MENU/Profiles/Edita Pro ea haufile, bakeng sa tlaleho e felletseng le e nepahetseng.
Ho fumana lintlha tse ling mabapi le Setsi sa Thuto, bona Mohokahanyi oa Sebaka sa Koetliso sa barekisi ba hau kapa setho sa Sehlopha sa hau sa Zone. U ka boela ua etela www.centerlearning.com, sebelisa karolo ea "Iteanye le Rona" ho romella lengolo-tsoibila, kapa letsetsa Setsi sa Thuso ea ho Ithuta ho 1-888-748-2687.
MOSEBETSI OA MAIKUTLO MOSEBETSI
Kotara e 'ngoe le e 'ngoe, lintlha tsa Sales Consultant's Blended Top Box kapa Blended Index Customer Experience li tlameha ho finyella kapa ho feta lipehelo tsa Boiphihlelo ba Bareki ba Lebatooa. Ena ke tlholisano ea kotara 'me ka hona e tla baloa ha kotara 'me litekanyetso li fihlelleha ka kotara. Lipheo ke tse latelang:
| Sebaka | Sepheo sa Lebokose le Phahameng le Kopantsoeng | Motsoako oa Index Sepheo |
| Bophirimela | 75.82 | 90.57 |
| Bohareng ba Boroa | 80.21 | 93.06 |
| Boroa-bochabela | 80.72 | 92.71 |
| Leboya-bochabela | 81.25 | 93.06 |
| Bohareng ba Leboea | 81.08 | 93.75 |
- Lintlha tsa "Blended Top Box" li emela peresentetage ea bareki ba arabileng "Ho Khotsofetse ka ho Feletseng" lipotsong tse itseng
o The Blended Top Box Target Customer Experience ke lintlha tsa likhoeli tse 3 tse ipapisitseng le lintlha tse kopantsoeng tsa lipotso tse nne (4) tsa Purchase and Delivery Survey (PDS) (e nchafatsoa khoeli le khoeli, empa mokhethoa ke kotara) - Lintlha tsa "Blended Index" li bonts'a kakaretso ea lintlha ho sebelisoa likarabo tsohle tsa lipotso tse itseng.
o The Blended Index Target Customer Experience scoring metrics e bontša khotsofalo e akaretsang ea moreki ka boiphihlelo ba bona ba ho reka khoebong, hammoho le likhothaletso tse ka bang teng tsa moreki mabapi le moreki, le tebello e felletseng ea Boiphihlelo ba Thekiso ea moreki.
HO BALA LINTLHA TSE LING TSA TŠEBELETSO EA BAREKI BA 2023
Lintlha tsa SFE tsa Boiphihlelo ba Bareki ba Kopantsoeng bakeng sa 2023 li na le lipotso tse 'ne (4) tsa Theko le ho Romela (PDS) tsa tlhahlobo ea Boiphihlelo ba Bareki.
The Blended Customer Experience scoring metriki ha e emetse feela khothaletso e ka bang teng ea moreki ea moreki, empa hape le tebello e felletseng ea Boiphihlelo ba Thekiso ea moreki. E 'ngoe le e 'ngoe ea lipotso tse' nè ka har'a Lintlha tsa Boiphihlelo ba Bareki ba Kopantsoeng e lekana le 25% e 'ngoe le e 'ngoe bakeng sa PDS.
Boima ba PDS bo shebahala tjena:
| 2023 Boiphihlelo bo Kopantsoeng ba Bareki ba SFE Score - Theko le Phano (PDS) Lipotso tsa Boithuto* | |
| Boima | |
| Monyetla oa ho Buella Morekisi | 25% |
| Boiphihlelo bo Bonolo ba Thekiso | 25% |
| Thuso / Boiphihlelo le Setsebi sa hau sa Thekiso | 25% |
| Tlhaloso ea Likarolo tsa Koloi ea hau | 25% |
| Lipotso tsa PDS tsa Boiphihlelo ba Bareki ba Kopantsoeng | 100% |
*Lipotso tse 'nè tsa PDS tse ka holimo li finyelloa ho sebelisoa boima bo fanoeng ka holimo' me li sebelisoa ho Sales Consultant's Blended PDS Index Customer Experience scores.
Baeletsi ba Thekiso ba fanang ka li-VIN tsa Retail* le Fleet** li hlokoa feela ho fihlela tlhoko ea Boiphihlelo ba Bareki e boletsoeng karolong ena haeba ba fana ka li-VIN tsa 50% kapa ho feta kotara ka 'ngoe. Ba fanang ka li-VIN tsa 51% kapa ho feta kotareng e itseng ha ba hlokehe ho kopana le ba tšoanelehang ba Boiphihlelo ba Bareki bakeng sa kotara eo. Liphesente tsena tsa Boiphihlelo ba Barekitage baloa letsatsi le leng le le leng sebakeng sa SFE Consultant mme e ka fapana ho ea ka karolelano ea thekiso / likepe. Palo ena e sebelisoa ho Baeletsi bohle ba Thekiso ho sa tsotellehe boemo ba bona ba ho ngolisa (Retail le/kapa Business Elite).
HLOKOMELA: Kaha liphuputso tsa Boiphihlelo ba Bareki li romelloa bakeng sa mefuta ea 018/029 ea delibari, empa ha li kenyelelitsoe ho lintlha tsa Boiphihlelo ba Bareki, mefuta ena ea delibari e nkuoa e le thomello ea likepe ** feela bakeng sa lipalo tsa SFE Consultant Customer Experience VIN.
Examples of Customer Experience VIN Calculation Percentages:
Setsebi sa Thekiso “A”:
- (Lebatooa la Bophirimela) E fana ka li-VIN tse 30 tsa Retail le 5 Fleet VINs ka Quarter 1, 2023, e leng = 85.7% ea ho tsamaisoa ha Retail. Setsebi sa Thekiso “A” se tlameha ho kopana le Tebello e Phahameng ea Boiphihlelo ba Bareki ea 75.82 kapa Index Target ea 90.57 bakeng sa Kotara 1, 2023.
Setsebi sa Thekiso “B”:
- E fana ka li-VIN tse 10 tsa Retail le 25 Fleet VINs ho Quarter 1, 2023 e leng = 71.4% Fleet delivery. Thekiso ea Setsebi “B” HA E hlokehe ho kopana le Seithuti sa Boiphihlelo ba Bareki ka Kotara 1, 2023.
Palo ena e sebetsa ho Baeletsi bohle ba Thekiso ho sa tsotelehe boemo ba bona ba ho ngolisoa (Retail le/kapa Business Elite).
Baeletsi ba Thekiso ba tla fumana nako ea mohau ea Boiphihlelo ba Bareki ea likhoeli tse 6 ha feela ba le nakong ea koetliso. (Tlhokomeliso: nako ea mohau ea koetliso e khethoa ke profile letsatsi le thehiloeng ka www.centerlearning.com; nako ea mohau ea Boiphihlelo ba Bareki e lumellana le nako ea mohau ea koetliso.)
Fleet Customer Experience Qualmer
Sena ha se sebetse ho Fleet Sales Consultants.
* Ho tsamaisoa ha mabenkele = 010, 015, 016, 021, 022, 023, 032, 033, 034, 037
** Melaetsa ea likepe = 014, 035, 036 (018 & 029 Retail - Mefuta ea thomello ea Likhoebo tse Nyane e tla eketsoa ho kakaretso ea likepe tsa likepe tsa Moeletsi bakeng sa liperesente tsa lipalo tsa Customer Experience VINtage). 018 & 029 delivery li tlameha ho kopana le "Likhoebo tse Nyane" tse fanoeng 'me li ka hlahlojoa le ho khutlisetsoa morao haeba li buuoa hampe.
Baeletsi ba Thekiso ba nang le lefela PDS e khutlisang bakeng sa kotara e fanoeng ba ke ke ba fumana libonase bakeng sa kotara eo. (Khopotso: Lipoelo tsa PDS bakeng sa mefuta ea 018/029 ea thomello ha li kenyelelitsoe ho Lintlha tsa Boiphihlelo ba Bareki bakeng sa Lenaneo la Bonase ea Setsebi sa Thekiso.)
ONSTAR LITŠOANTŠI
Ho na le likhetho tse 'ne tsa OnStar:
- OnStar Online Ngoliso
- Mobile App Onboarding
- Tšebeliso ea Mobile App
- Lipeeletso: Mohala oa Kamohelo oa Konopo e Putsoa o phethiloe (ntle le mekhelo e itseng)
E mong le e mong oa OnStar Qualifier o hlalositsoe ka botlalo ka tlase.
1) Ngoliso ea OnStar Online (e tlameha ho phethoa pele ho Mobile App Onboarding*) - SFE-Eligible Retail Delivery only
*** TLHOKOMELISO EA LITLHOKOMELISO HA E LOKELA HO PHETHA HO INGOLISA ONSTAR ONLINE ***
Hore o tšoanelehe ho fumana tefo ea bonase ea Lenaneo la Sales Consultant Performance Program, Baeletsi ba Thekiso ba tlameha ho tlatsa Ngoliso ea OnStar Online ho thepa eohle e lokeloang ke SFE. Bakeng sa SFE VIN e 'ngoe le e 'ngoe e tšoanelehang, Ngoliso ea OnStar Online e tlameha ho phethoa ha moreki a ntse a le morekising, pele a fihla, kahoo moreki a ka amohela kapa a hana Melao le Lipehelo le Setatemente sa Lekunutu sa OnStar.
- Baeletsi ba Thekiso ba tlameha ho fana ka Ngoliso e felletseng ea OnStar Online ho sesebelisoa sa Ngoliso sa Marang-rang ka har'a GM GlobalConnect - e fumaneha hape ho Service Workbench**
- Ngoliso ea OnStar Online e tlameha ho romelloa ke Setsebi sa Thekiso nakong ea matsatsi a 15 ho tloha ka letsatsi la phano ea VIN e tlalehiloeng le General Motors.
- Ngoliso ea OnStar Online e tlameha ho romelloa pele ak'haonte ea moreki ea OnStar e sebetsa bakeng sa VIN eo e khethehileng.
- Moreki o tlameha ho amohela kapa ho hana Melao le Lipehelo le Setatemente sa Lekunutu sa OnStar (TCPS)
o Ho hlokahala Setsebi sa Thekiso ho beha kopi e saennoeng ea Melao le Lipehelo ka har'a baki ea thekiso. Sena se ka hlahlojoa ka nako efe kapa efe. Haeba kopi e sa behoa ka har'a baki ea thekiso, ho tla khutlisetsoa tefiso bakeng sa Dealer le Sales Consultant.
o Melao le Maemo a tlameha ho amoheloa ke moreki, 'me lengolo-tsoibila le rometsoeng nakong ea Ngoliso ea Marang-rang e tlameha ho ts'oana le lengolo-tsoibila le sebelisitsoeng bakeng sa Mobile App Onboarding. - Mokitlane ha o fanoe haeba OnStar e kentsoe tšebetsong ka ho ingolisa ka letsoho (ka OnStar Advisor) pele ho Ngoliso ea Marang-rang.
*Melao le Maemo a OnStar e tlameha ho ba "E" hore Mobile App Onboarding e etsahale
**OnStar Job Aids e ea fumaneha ho thebo ea In-Vehicle Technology ho GlobalConnect.
Delivery ntle le Ngoliso ea OnStar Online e phethiloeng ka nako ea ho fihla e ntse e tla baloa ho Channel Payout Grid empa e ke ke ea tšoaneleha bakeng sa tefo ea bonase.
Lihlahisoa tse Loketseng:
Ngoliso ea OnStar Online e ea hlokahala bakeng sa mefuta ea thomello ea Retail and Retail Lease joalo ka ha ho hlalositsoe chate ea 2023 SFEEligible Delivery Delivery e leqepheng la 21 la melaoana ena ea SFE Consultant Performance Program.
• Mefuta ea Phano ea CDR ea 018 (Khoebo/Mokhatlo) le 029 (Retail Lease - Business Organisation) e tlameha ho ba le Kamohelo ea Ngoliso ea OnStar Online
* Li-unit tsa Courtesy Transportation (CTP) ha li tšoanelehe bakeng sa Lenaneo la Ts'ebetso la SFE Consultant, leha ho le joalo, ha likoloi li ntšoa ho Courtesy Transportation (CTP) 'me li rekisetsoa moreki e le koloi e ncha, Ngoliso ea OnStar Online e tlameha ho phethoa bakeng sa thomello hore o lokele ho patala bonus.
Lingoliso tsa Tsebiso / Tobetsa e le 'ngoe Ingolise ka Khetho ea ho Kena ea Imeile
- Aterese e nepahetseng ea lengolo-tsoibila e tlameha ho nkuoa nakong ea Boingoliso ba Marang-rang
- Li-imeile lia hlahlojoa; tlhahiso ea lengolo-tsoibila e fosahetseng (ke hore ha ho letho@none.com) e tla be e sa tšoanelehe le ho tlosoa
- Netefatso ea Ngoliso ea Bareki e tlameha ho phethoa
Tlhaloso:
- Bareki ba tla fana ka aterese e nepahetseng ea lengolo-tsoibila nakong ea ts'ebetso ea ho Ngolisa Marang-rang (bona Tataiso ea Barekisi ea Ngoliso e Ncha ea OnStar Online e behiloeng ho tab ea In-Vehicle Technology ho GlobalConnect)
- Tlas'a karolo ea One-Click Ngolisa, bareki ba ka ingolisa ho OnStar Services, ho kenyelletsa:
o Smart Driver/OnStar Insurance
o Tlaleho ea Tlhahlobo
o Tlhokomeliso ea Tlhahlobo
o Litlhokomeliso tse tsoelang pele
o Tsebiso ea Tlhokomelo ea Morekisi
o Tsebiso ea Alamo ea Bosholu
o Litlhokomeliso tsa Tšebeliso ea Boitsebiso - Beha kopi ea Netefatso ea Ngoliso ea Bareki ka har'a baki ea thekiso. Sena se tla sebetsa e le bekapo ea bohlokoa haeba ho na le lipotso kapa tlhahlobo mabapi le boemo ba Ngoliso ea Tsebiso / Ngoliso e le 'ngoe ea Tobetsa ka lengolo-tsoibila le nepahetseng.
2) Sengoloa sa ho Onboarding sa Mobile App (70%) - SFE-Eligible Retail Delivery only
E le hore o ka fumana tefo ea bonase ea Lenaneo la Sales Consultant Performance, Sales Consultants ba tlameha ho kopana le Mobile App Onboarding qualifier e thehiloeng ke GM. Bonyane 70% ea ho romelloa ha SFE ka thekiso e loketseng, Mobile App Onboarding e tlameha ho phethoa ka myBrand App (sesebediswa sa mohala sa moreki) nakong ea matsatsi a 15 ho tloha ka letsatsi la thomello ea VIN. (Ke mokhoa o motle ka ho fetisisa oa ho tlatsa sekepe pele moreki a tloha ho barekisi.)
Mehato ea Katleho ea ho Kena ho App Mobile:
- Khoasolla Brand App
- Tlatsa mehato ea ho Kena ka Mobile App
o Khoasolla sesebelisoa
o netefatso ea lengolo-tsoibila
Netefatso ea lintlha tse peli
o Ho ba le likoloi tse ngata
o Bitsa koloi
o Ngoliso ea Ka ea Meputso ea GM (haeba moreki a so ngolisoa) (sheba ka tlase bakeng sa lintlha tse ling mabapi le Meputso ea Ka ea GM)
o Boikemisetso ba lits'ebetso tsa koloing le li-presets tsa radio / tseo u li ratang
o ho seta WiFi
o Eketsa litho tsa lelapa - Fihla skrineng sa ho qetela sa Onboarding —-→ U se U Lokisitse
MEPUTSO GM
Lenaneo la Ka la Botšepehi ba Meputso ea GM ha le bue feela ka ts'ebetso e lokiselitsoeng le ho eketsa bokhoni ba tšebeliso ea chelete. Litho tsa ka tsa Meputso ea GM li khona ho bula melemo le menyetla e meng ha li ntse li kenella lenaneong. Baeletsi ba Thekiso ba tla hloka ho ngolisa bareki ba bona ka mokhoa oa Mobile App Onboarding. Ke mokhoa o potlakileng oa ho fumana lintlha le ho phethela Ts'ebetso ea Onboarding, e tla fa moreki melemo eohle ea ho ba le koloi e ncha ea GM.
Hlokomela: Litho tse seng li ngolisitse Meputsong ea Ka ea GM li tla hloka ho fana ka lengolo-tsoibila le amanang le akhaonto ea bona ea Litho. Ka mor'a moo, lintlha tsa bona tsa likoloi tse ncha li tla laela 'me Sales Consultant le Dealer ba tla fumana mokitlane oa ho ngolisa.
MELEMO EA HO NGOLISA BATHO BA BANG HO LENANEO LA MY GM REWARDS
- Morekisi o tla khona ho fana ka lenaneo la botšepehi ba maemo a lefats'e ho bareki ba hau
- Litho li tla fumana chelete ka tšebeletso ea tefo ea bareki, likarolo le lisebelisoa (ho kenyeletsoa le khoebo ea e-commerce) tse rekiloeng lebenkeleng la hau, 'me li tla khona ho lopolla lintlha tse mabapi le litšebeletso tse loketseng tsa tefo ea bareki, likarolo le lisebelisoa (ho kenyeletsoa le e-commerce) tse rekiloeng morekising oa hau.
- Bareki ba fetohang Meputso ea Ka ea GM Litho li sebelisa chelete e ngata 'me li khutlela khoebong ea hau khafetsa ho feta bao e seng Litho.
- The My GM Rewards Credit Card e ka ampfana ka melemo bakeng sa ba etsang kopo mme ba amohetsoe ka likarolo tse ntlafalitsoeng tsa meputso le topollo
MESEBETSI / MESEBETSI E MOLEMO:
- Ngolisa moreki ka ho sebelisa Mobile App Onboarding
a) Sena se tla lumella lintlha hore li fanoe kapele le dashboard ea Sales Consultant e nchafatsoa kapele
b) Bareki ba sa ngolisoang ba hloka ho sebelisa aterese ea lengolo-tsoibila e sebelisitsoeng nakong ea ho ingolisa OLE ho ingolisa Lenaneong la Meputso ea GM.
c) Lebitso la setho sa Meputso ea ka ea GM, aterese, nomoro ea mohala le lengolo-tsoibila LI TŠOANELE ho tsamaisana le tlaleho ea phano hore lintlha li fanoe ka mokhoa o hlophisehileng.
d) Haeba moreki a se na bokhoni ba li-smartphone, ba thuse ho theha ak'haonte le ho saena Ak'haonte ea bona ea GM inthaneteng (chevrolet.com, buick.com, gmc.com, kapa cadillac.com) ho tataisa moreki ka ts'ebetso ea Ngoliso ea Meputso ea Ka ea GM. - Netefatso ea ngoliso ea litho e ka fumanoa ho My GM Reward App ho GlobalConnect ka ho tobetsa Karolong ea Netefatso ea Litho le Pholoso ea Lintlha.
a) Aterese ea lengolo-tsoibila ea Setho (moreki) e amanang le ak'haonte ea bona ea Meputso ea Ka ea GM ts'ebetsong ea topollo ho netefatsa ngoliso e atlehileng.
b) Haeba Boemo ba Tier (ke hore, Silivera, Khauta, kapa Platinum) bo hlaha, ho ngolisoa hoa netefatsoa. Baeletsi ba Thekiso ba na le matsatsi a 15 ho tloha ka letsatsi la phano ea koloi ho ngolisa moreki Meputsong ea Ka ea GM ho netefatsa hore Setho se fumana Lintlha tse Ncha tsa Koloi.
c) E le hore Setho (moreki) se fumane Vehicle e Ncha lintlha tsa Meputso ea GM, Morekisi o tlameha ho ngolisoa lenaneong la Meputso ea Ka ea GM.
3) Maemo a Tšebeliso ea Sebapali (70%) - SFE-Eligible Retail Delivery only
Moreki o tlameha ho etsa mosebetsi oa bohlokoa ka ho sebelisa Mobile App nakong ea matsatsi a 15 ho tloha ka letsatsi la thomello ea VIN (mohlala, ho notlela, ho notlolla, ho qala/ho emisa, ho bonesa/ho tima).
Mobile App Onboarding le Mobile App Use e tlameha ho phethoa nakong ea matsatsi a 15 ho tloha ka letsatsi la delibari bonyane 70% ea thepa eohle e romelloang e le hore o tsebe ho fumana tefo ea bonase.
Thomello e 'ngoe le e 'ngoe ea thekiso e tlameha ho ba le nako e loketseng (matsatsing a 15 ka mor'a letsatsi la delibari) Letsatsi la Ho Kenela App ea Mobile Onboarding le letsatsi la Tšebeliso ea Mobile App e le hore ho ka baloa ho ea ho Mobile App OnBoarding + Liphesente tsa Ts'ebeliso ea Mobile App.tagpalo ea khoeli ea thekiso. Palo ea 70% ea ts'ebeliso e ipapisitse le lets'oao.
Mobile App Onboarding + Mobile App Palo ea peresente exampLe:
- Sales Consultant o ile a fana ka li-VIN tse tšeletseng (6) tsa SFE-Eligible Retail bakeng sa khoeli
- VIN 4 ha e balle palo e tlase ea 70% ea ho phethoa ha Mobile App Onboarding le liperesente tsa phetho ea tšebeliso ea Mobile Apptage hobane letsatsi la Tšebeliso ea Mobile App le fetile matsatsi a 15 ho tloha ka letsatsi la ho fihla ha VIN
- Kaha li-VIN tse ling li na le matsatsi a ho phethela Tšebeliso ea Mobile App le ea Mobile App nakong ea matsatsi a 15 ho tloha ka letsatsi la thomello, liperesente tsa tšebeliso ea Mobile App Onboarding + Mobile App.tagPalo ea e ke 83.33% (li-VIN tse 5 li arotsoe ka 6 = 83.33%)
Lihlahisoa tse Loketseng:
Mobile App Onboarding and Use ea hlokahala bakeng sa bonyane 70% ea mefuta ea khoeli le khoeli ea Retail and Retail Lease joalo ka ha ho hlalositsoe chate ea 2023 SFE-Eligible Delivery Type e leqepheng la 21 la melao ena ea SFE Consultant Performance Program.*
• Mefuta ea Phano ea CDR ea 018 (Khoebo/Mokhatlo) le 029 (Retail Lease - Business Organisation) e tlameha ho ba le Kamohelo ea Ngoliso ea OnStar Online
* Likarolo tsa Courtesy Transportation (CTP) ha li tšoanelehe bakeng sa Lenaneo la Ts'ebetso la SFE Consultant, leha ho le joalo, ha likoloi li ntšoa ho Courtesy Transportation (CTP) 'me li rekisetsoa moreki e le koloi e ncha, Mobile App Onboarding e tlameha ho phethoa bakeng sa thomello hore o lokele ho patala bonus.
Haeba bareki ba hao ba hloka thuso ea selefouno ka mor'a mohala o phethetsoeng oa Kamohelo, ka kopo etsa hore ba ikopanye le Sehlopha sa Connection Center (CCT) 877-558-8352
Hlokomela: OnStar Job Aids e fumaneha ho tab ya thekenoloji ya koloing ho GlobalConnect, kapa bakeng sa dipotso tse ding ikopanye le CCT ho 877-558-8352.
4) Lipeeletso: Blue Button Welcome Call Qualifier - SFE-Eligible Retail Delivery only
Ho hlokahala mohala o amohelehang oa Konopo e Putsoa, ntle le liketso tse latelang tse tšoanelehang:
- Likoloi tsa Buick/GMC tse kenyelletsang Leano la Pele la lilemo tse tharo (RPO R9M)
- Moreki ea fetisang moralo o lefelloang oa khoeli le khoeli ho tloha koloing ea khoebo ka lits'ebeletso tse teng tsa OnStar
- Moreki o reka Multi-Year Plan (MYP) ka nako ya thomelo
- Bareki ba reka litšebeletso ka sesebelisoa sa mohala le ho beha karete ea mokoloto file ho khetha ho eketsa nako ea teko
Melaetsa e sa hlokeng Ngoliso ea OnStar Online le Mohala oa Kamohelo oa Konopo ea Blue e nang le optin ea lengolo-tsoibila e nepahetseng ke:
- Likoloi tse se nang OnStar
▪ Likoloi tse sa hlokeng Ngoliso ea OnStar Online li tšoailoe ka linaleli tse habeli (**) ho kholomo ea OnStar Online Enrollment ea tlaleho ea lintlha tsa VIN ea mabenkele mabapi le lenaneo la SFE Sales Consultant Bonus. websebaka - Thekiso ea likepe - Mefuta ea Phano ea CDR:
▪ 014 (Khamphani ea Ho hira)
▪ 035 (Mokhatlo oa Khoebo)
▪ 036 (Mmuso oo e seng wa Federale ntle le Thuso ya Dikgetho)
Blue Button Welcome Call Litlhokahalo– SFE-Eligible Retail Delivery Only
Bakeng sa e 'ngoe le e 'ngoe e tšoanelehang ea Retail SFE VIN, haeba moreki a amohela Melao le Lipehelo le Setatemente sa Lekunutu sa OnStar, Mohala oa Kamohelo oa Konopo e Putsoa o tlameha ho phethoa nakong ea matsatsi a 15 ho tloha ka letsatsi la pele la phano ea VIN hore VIN e tšoanelehe ho lefuoa.
Baeletsi ba Thekiso ha baa lumelloa ho:
- Etsa Pitso ea Kamohelo ea Konopo e Putsoa molemong oa moreki
- Theha boemo ba likhohlano le Moeletsi oa OnStar
Haeba moreki a reka OnStar Multi-Year Plan lebenkeleng, ha ho hlokahale hore moreki a tobetse konopo ea hae e putsoa, leha ho le joalo, Sales Consultant o tla fuoa mokitlane bakeng sa ho tobetsa konopo e putsoa. Thekiso ea Leano la Lilemo Tse Mengata e hapiloe nakong ea Ts'ebetso ea Ngoliso ea OnStar Online.
Ho feta moo, haeba moreki a eketsa teko ea hae nakong ea New Owner Setup ho Mobile App kapa haeba a fetisetsa leano la litšebeletso tse lefelloang ho tloha koloing ea hae ea pele ho ea ho e ncha, ha ho hlokahale hore a tobetse konopo e putsoa hore Setsebi sa Thekiso se fumane mokoloto.
Li-VIN tse ngolisitsoeng ka Marang-rang, Mobile App Onboarding, Mobile App Use, kapa Blue Button Welcome Call e sa hlaheng lenaneong. websebaka:
- KA KOPO U EME BONYENYANE BA MATSATSI A 5 A FELELE A KHOEBO PELE O TLA PHATLA TSA TABA. Nako ea ts'ebetso ea data e ka nka matsatsi a 3 a khoebo pele e hlaha lenaneong la hau websebaka. Haeba e se e le nako e fetang matsatsi a 5 a khoebo, ka kopo file boipiletso ba SFE.
- Haeba ho ka ba le bothata ba tekheniki ho leka ho ngolisa moreki - ka kopo ikopanye le Setsi sa Barekisi sa OnStar (888 ONSTAR-1) ho fumana tšehetso ea tekheniki.
- Boipiletso bohle bo tlameha ho ba filed pele ho letsatsi la 90 kamora letsatsi la ho beleha. Boipiletso bofe kapa bofe ba matsatsi a 90 bo tla qheleloa ka thoko joalo ka bo sa nakong. Ho fumana lintlha tse ling mabapi le mokhoa oa boipiletso, ka kopo sheba leqephe la 25.
**DILIPITSO TSA LITLHABA HA TSOA LOKELA HO PHETHA HO INGOLISA ONSTAR INTHANETENG**
Melao le Maemo a OnStar (FAN TCPS) – SFE-Eligible Fleet Delivery Only
Melao le Lipehelo/Setatemente sa Lekunutu sa OnStar se tlameha ho tekenoa ke moreki e mong le e mong oa Nomoro ea Akhaonto ea Fleet (FAN) e le hore li-VIN tse loketseng tse amanang le FAN eo li tšoanelehe. FAN e tlameha ho arabela ka mafolofolo ka e-signature ho TCPS (ho amohela kapa ho hana) hore VIN e tšoanelehe.
Setsebi sa Thekiso se nang le GMIN ho CDR e tla ba motho ea lefuoang le ea ikarabellang bakeng sa ho fumana signature ea elektronike ea tokomane ea OnStar TCPS. E-signature ena e tlameha ho fumanoa nakong ea matsatsi a 30 ka mor'a hore ho be le thomello e tšoanelehang e hlalositsoeng ka tlase. Ka kopo lumella lihora tse 72-96 ka mor'a hore e-signature e phetheloe hore e bonahale tsamaisong ea SFE.
Ho romelloa ho hlokahalang OnStar Terms & Conditions/Privacy Statement ke mefuta ea phano ea Fleet joalokaha e hlalositsoe ho chate ea 2023 SFE-Eligible Delivery Type e leqepheng la 21 la melao ea SFE Consultant Performance Programme. Lipotso mabapi le FAN TCPS li lokela ho lebisoa Setsing sa Barekisi sa OnStar: (888) ONSTAR-1.
Baeletsi ba Thekiso ba nang le lipotso mabapi le tlaleho ea FAN TCPS ka lenaneo webSebaka sa marang-rang se lokela ho ikopanya le Ntlo-khōlō ea Lenaneo ho (877)401-6938.
Fleet Bonus Examphanyane:
| Kakaretso ea Diyuniti E rekisitsoe (e loketse grid) | Diyuniti ntle le MOTLATSI TCPS | Diyuniti tse lokelwang ho lefuwa | Koetliso ea Tšoanelehang | Customer Experience Qualified | *Kakaretso ea Monyetla Tefo | |
| Setsebi sa Thekiso #1 GMC Channel Grid | 15 | 2 | 13 | Y | Y | $1950 $150 bakeng sa 13 VINs |
| Setsebi sa Thekiso #2 GMC Channel Grid | 11 | 3 | 8 | Y | Y | $1200 $150 bakeng sa 8 VINs |
| Setsebi sa Thekiso #3 GMC Channel Grid | 6 | 1 | 5 | Y | Y | $250 $50 bakeng sa 5 VINs |
| Morekisi oa Thekiso #4 Buick Channel Grid | 10 | 2 | 8 | N | Y | Ha ho na tefo ka lebaka la Koetliso e sieo |
| Thekiso Consultant #5 GMC Channel
Grid |
2 | 0 | 0 | Y | Y | Ha ho na tefo ka lebaka la ho se kopane le grid |
| Thekiso Consultant #5 Chevrolet – Flat Payout | 3 | 0 | 3 | Y | Y | $150 $50 bakeng sa 3 VINs |
*Tefo e ka bang teng ka koloi e ipapisitse le grid ea kanale/tefo e bataletseng leqepheng la 18.
Lisebelisoa: Bakeng sa tlhaiso-leseling e batsi, ka kopo sheba lithupelo ho Laeborari ea Theknoloji ea Dealer e fumanehang ka GlobalConnect.
Lipotso Tse Botsoang Khafetsa le tsona lia fumaneha ho SFE Consultant Performance Programme webSebaka sa marang-rang se fumaneha ka Setsi sa App ho GlobalConnect.
E le hore Fleet VIN e tšoanelehe bakeng sa SFE le tefo efe kapa efe, TCPS e tlameha ho tekenoa. Haeba TCPS e sa saena nakong ea matsatsi a 30, VIN e ke ke ea lefshoa.
MOELETSI LENANEO LA MOSEBETSI BONUS TEFO
Khetho ea Bonus
Retail le Chevrolet & GMC Business Elite Sales Consultants ba ngolisitseng ho Consultant Performance Program, ba fihletse litekanyetso tse tlase tsa thekiso ea kanale (tse boletsoeng ka tlase tlas'a Channel Grids) le ba bang kaofela ba tšoanelehang ba boletsoeng melaong ena, ba tla fumana moputso oa bonase ho motho ka mong ea tšoanelehang. VIN e rekisitsoe le ho romelloa nakong ea tefo ea khoeli le khoeli, e khutlela ho yuniti ea pele e rekisitsoeng (sheba almanaka ea letsatsi la khoeli le khoeli tlas'a Deliveries e Khethehileng ka tlase).
Baeletsi ba Thekiso ba tlameha ho hiroa lebenkeleng le ngolisang ka nako ea kabo ea bonase kapa ba lahleheloa ke meputso eohle.
Bahoebi ba Chevrolet ba tlameha ho khetha khetho ea ho lefa nakong ea ho ngolisa Lenaneo. Bahoebi ba Chevrolet ba ka khetha chelete e bataletseng ea $ 50 / Retail / Fleet ka tefo ea VIN bakeng sa Baeletsi kapa Channel Payout Grid (sheba marang-rang ka tlase). Mokhoa o khethiloeng oa ho lefa o tla sebetsa ho Baeletsi bohle ba ngolisitsoeng lebenkeleng bakeng sa thekiso ea bona ea Chevrolet. Hang ha ngoliso e felile, Bahoebi ba ke ke ba fetola khetho ea bona ea tefo nakong ea selemo sa Lenaneo.
Bakeng sa Lenaneo la 2023, Baeletsi bohle ba Thekiso ea Buick le/kapa ba GMC ba ngolisitseng Lenaneong la Ts'ebetso la Baeletsi ba 2023 ba tla ba le monyetla oa ho fumana litefo tsa khoeli le khoeli tsa Channel tse boletsoeng ho grids tse ka tlase bakeng sa thekiso ea bona ea Buick le/kapa GMC. Sekhahla se bataletseng ho VIN ha se khetho bakeng sa Baeletsi ba Thekiso ba Buick le/kapa ba GMC.
GM e na le tokelo ea ho fetola, ho eketsa kapa ho fetola ka nakoana li-grid tsa Lenaneo la Sales Consultant Performance Program kapa khetho e bataletseng ea ho lefa ho ipapisitsoe le litlhoko tsa khoebo. Sena se ka fella ka hore ho be le libonase tse fumanehang tsa Consultant Performance ka holimo kapa ka tlase ho li-grid tse tloaelehileng tsa khoeli le khoeli kapa chelete ea tefo e bataletseng.
Bonus Payout
Bonus ea Consultant Performance e lefuoa khoeli le khoeli ho qala ka Quarter 2, 2023. For ex.ample, Pherekhong 2023 thekiso e loketseng e tla lefuoa ka Mmesa 2023 ha feela ba tšoanelehang ba Lenaneo ba fihletsoe. Ka kopo, sheba almanaka e ka tlase bakeng sa kemiso ea nako ea ho lefa.
| Khoeli ea Tlaleho ea Thekiso ea GM | Koetliso | Boiphihlelo ba Moreki | moputso POWER |
| Pherekhong 4 - Pherekhong 31 Hlakola 1 - Hlakola 28 La 1 Hlakubele - la 31 Hlakubele |
Q1 | April Customer Experience File | Bekeng e fetileng Mmesa Bekeng e fetileng Motsheanong Bekeng e fetileng Phuptjane |
| La 1 Mmesa - 1 Mots'eanong La 2 Mots'eanong - la 31 Mots'eanong Phuptjane 1 - Phuptjane 30 |
Q2 | Phupu Boiphihlelo ba Bareki File | Bekeng e fetileng Phupu Bekeng e fetileng Aug Bekeng e fetileng Sept |
| La 1 Phupu - la 31 Phupu August 1 - 31 August La 1 Loetse - 2 Mphalane |
Q3 | October Customer Experience file | Bekeng e fetileng Oct Bekeng e fetileng Nov Bekeng e fetileng Dec |
| October 3 - October 31 November 1 - November 30 La 1 Tšitoe 2023 - Pherekhong 2, 2024 |
Q4 | January Customer Experience File | Bekeng e fetileng Jan ('24) Bekeng e fetileng Feb ('24) Bekeng e fetileng Mar ('24) |
Tefo ea khoeli le khoeli ea bonase e tla ipapisa le bonyane ba thekiso ea khoeli le khoeli ea kanale le chelete ea tefo e amanang le mofuta oa thekiso ea seteishene. Tefo e sebetsa morao ho yuniti ea pele e rekisitsoeng haeba bonyane ba thekiso ea kanale le tse ling tse tšoanelehang mananeo li fihletsoe.
ExampLe: Morekisi o ngolisitse ho bobeli Chevrolet le Buick SFE Dealer Performance Program:
Motho ea nkang karolo "A" o rekisa li-VIN tse 15 tse tšoanelehang tsa Chevrolet Retail VIN le tse 3 tse tšoanelehang tsa Buick Retail VIN ka Loetse 2023 mme o fihletse mekhoa e meng eohle ea Lenaneo. Ho ipapisitsoe le li-Grids tsa Channel tse kaholimo, Morupeluoa "A" o tla fumana kakaretso ea $ 3,300 (15 Chevrolet Retail VINs @ $200 e 'ngoe le + 3 Buick Retail VINs @ $100 e ngoe = $3,300) ka December 2023.
ExampLe: Mohoebi o khethile Flat Payout:
Motho ea nkang karolo "A" o rekisa li-VIN tse 15 tsa Chevrolet Retail VIN ka Loetse 2023 mme o fihletse mekhoa e meng eohle ea Lenaneo.
Motho ea nkang karolo "A" o tla fumana kakaretso ea $ 750 (li-VIN tse 15 tsa Chevrolet Retail @ $50 ka 'ngoe) ka December 2023.
Ke boikarabello ba Bahoebi le Baeletsi ba Thekiso ho review litlaleho tsa bona khafetsa bakeng sa ho nepahala le ho ikopanya le Ntlo-kholo ea Lenaneo mabapi le phapang efe kapa efe. Ka kopo sheba karolo ea Auditing leqepheng la 23 le 28 bakeng sa lintlha tse eketsehileng.
Litefiso tsohle tsa Lenaneo la Ts'ebetso ea Boeletsi li tla fuoa Setsebi sa Thekiso 'me li kenngoe akhaonteng ea GM earnPOWER. Baeletsi ba Thekiso ba na le likhetho tse tharo tsa ho lopolla: (1) fetisetsa meputso ea bona kareteng ea debit ea Mastercard® Performance Rewards; (2) fetisetsa meputso ea bona akhaonteng ea bona ea ho hlahloba/ho boloka ka phetisetso ea ACH, kapa (3) ho reka lethathamong la meputso la inthaneteng le nang le thepa e khahlisang, likarete tsa limpho, limpho tsa elektronike le likhetho tsa maeto a tšebeletso e felletseng.
TLHOKOMELO VIN
LITŠOANTŠISO TŠEBELETSO EA THEKO
Lihlahisoa tse Loketseng
Litheko tse ncha tsa thekiso ea likoloi le likoloi tse hiriloeng tsa 2021 le likoloi tse ncha tsa General Motors (bona ho tšoaneleha ha mofuta o ka tlase) li tla ba le sepheo sa ho tsamaisa thepa haeba:
- Ho romelloa ho loketseng bakeng sa Baeletsi ba Thekiso ba ngolisitseng ho khethoa ke litsela tseo barekisi ba bona ba ngolisitseng ho SFE Dealer Performance Programme. Lithekiso life kapa life tsa likanale tseo Morekisi a sa ngolisoang ho tsona bakeng sa Lenaneo la Ts'ebetso ea Barekisi ba SFE li ke ke tsa tšoaneleha ho lefshoa Lenaneong la Ts'ebetso ea Moeletsi.
- Li-VIN tse fanoeng ka ntle ho matsatsi a ho fana ka CDR ho grid e ka tlase li ke ke tsa tšoaneleha bakeng sa tefo ea Lenaneo. Leha ho le joalo, thepa ea khoeli le khoeli e ka tlalehoa nakong ea matsatsi a mabeli ka mor'a hore khoeli ea thekiso e fihle hore o ka fumana tefo ea khoeli le khoeli.
- Ho tsamaisoa ho tlalehoa ka OWB ka ID e nepahetseng ea Setsebi sa Thekiso (GMIN) nakong ea ho pepa.
- Thomello e tlalehoa e le thomello ea pele.
- Delibari e na le mofuta o loketseng oa ho fana ka CDR.
* Ka Phuptjane selemo se seng le se seng, GM e etsa Annual Stock Write-Off bakeng sa lethathamo la batho ba tsofetseng. Bakeng sa mohlalaample, ka Phuptjane 2023, GM Annual Stock WriteOff bakeng sa likoloi tsa selemo sa 2021 li tla etsahala. Litokomane tsohle tse setseng tsa 2021 tsa barekisi ba GM li tla tlalehoa li rekisitsoe lits'ebetsong tsa tlaleho tsa GM. Hang ha GM Write-Off e se e etsahetse, thekiso efe kapa efe ea likarolo tseo ka mor'a hore ho tlalehoe hore li rekisitsoe, ha e baloe e le tse loketseng sepheo sa thekiso ea likoloi tsa 2023 SFE.
Lenane la Tlaleho ea Lithekiso tsa 2023 SFE
| Kgwedi | 2023 Letsatsi la Tlhahiso ea CDR | Letsatsi la Khaotso ea Tlaleho ea 2023 CDR* |
| Pherekhong | Pherekhong 4 - 31, 2023 | La 2 Hlakola 2023 |
| Hlakola | Hlakola 1 - 28, 2023 | La 2 Hlakubele 2023 |
| Tlhakubele | La 1 – 31 Hlakubele 2023 | La 3 Mmesa 2023** |
| Mmesa | La 1 Mmesa - 1 Motšeanong 2023 | La 3 Motšeanong 2023 |
| Mots'eanong | La 2-31 Motšeanong 2023 | La 2 Phuptjane 2023 |
| Phuptjane | La 1-30 Phuptjane 2023 | La 3 Phupu 2023** |
| Phupu | La 1-31 Phupu 2023 | La 2 Phato 2023 |
| Phato | La 1 – 31 Phato 2023 | La 2 Loetse 2023 |
| Loetse | La 1 Loetse - La 2 Mphalane 2023 | La 4 Mphalane, 2023 |
| Mphalane | La 3-31 Mphalane 2023 | La 2 Pulungoana 2023 |
| Pulungoana | La 1-30 Pulungoana 2023 | La 2 Tšitoe 2023 |
| Tshitwe | La 1 Tšitoe 2023 - Pherekhong 2, 2024 | La 4 Pherekhong 2024 |
*Letsatsi la ho khaotsa ho tlaleha CDR bakeng sa nako ea khoeli le khoeli ea matsatsi a 2 ke matsatsi a 2 a khoebo (ntle le matsatsi a phomolo) kamora ho koaloa ha khoeli ea thekiso.
**Letsatsi le ekelitsoeng, ka lebaka la ts'ireletso ea matsatsi a 2 ka matsatsi a phomolo le/kapa Sontaha
Tlhahisoleseding ea ho tsamaisoa ha Retail le Fleet e amohetsoeng ka mor'a linako tsena tse behiloeng e ke ke ea tšoaneleha bakeng sa SFE Sales Consultant Performance Bonus bakeng sa khoeli efe kapa efe. HA HO TLA BA LE MEKHELO
2023 MEFUTA EA PELETSO EA SFE
| Mefuta efe kapa efe ea thomello e nang le likhoutu tse latelang tsa khothatso e sa lumelloeng e tla nkuoa e le ENELIGIBLE bakeng sa SFE: | |||
| Likhoutu tsa Khothatso | Tlhaloso | ||
| R6D, PBS, PBP | Thuso ea GM Bid | ||
| VNL | Lenaneo la Theko ea Khoebo | ||
| CAP, FYP, ST0, ST1, ST2, ST3, ST4, ST5, ST6, ST7, ST8, ST9 | Lenaneo la Thuso la Tlholisano (CAP) | ||
| RFF | CAP e Tsoa ka Setokong | ||
| Mefuta efe kapa efe ea thomello e nang le khoutu e latelang e sa lumelloeng ea khothatso/moetso oa thekiso le mefuta ea selemo ea mohlala e tla nkuoa e le INELIGIBLE bakeng sa SFE: | |||
| 2021 MANE | 2022 MANE | 2023 MANE | |
| Likhoutu tsa Khothatso | Merch Option Codes | ||
| POTSO | CK56043 | CK56043 | CK56043 |
| CK56403 | CK56403 | CK56403 | |
| CC56403 | CC56403 | CC56403 | |
| CC56043 | CC56043 | CC56043 | |
| ANC | CG23405 | CG23405 | CG23405 |
| B3D | CG23705 | CG23705 | CG23705 |
| R6H | CG33405 | CG33405 | CG33405 |
| YF2 | CG33705 | CG33705 | CG33705 |
| YF1 | CG33503 | CG33503 | CG33503 |
| R6J (Chevy Feela) | CG33803 | CG33803 | CG33803 |
| CG33903 | CG33903 | CG33903 | |
| TG23405 | TG23405 | TG23405 | |
| TG23705 | TG23705 | TG23705 | |
| TG33405 | TG33405 | TG33405 | |
| TG33705 | TG33705 | TG33705 | |
| TG33503 | TG33503 | TG33503 | |
| TG33803 | TG33803 | TG33803 | |
| TG33903 | TG33903 | TG33903 | |
| 1NB56 | 1NB56 | 1NB56 | |
| 1NV56 | 1NV56 | 1NV56 | |
| 1NC56 | 1NC56 | 1NC56 | |
| 1NW56 | 1NW56 | 1NW56 | |
| 1NE56 | 1NE56 | 1NE56 | |
| 1NX56 | 1NX56 | 1NX56 | |
| PCK | CC31403 | ||
| CK31403 | |||
| TC31403 | |||
| TK31403 | |||
Lihlahisoa tsa Retail li hlalositsoe
Tlhaloso ea Tlhahiso e Loketseng ea SFE ke efe?
Tlhōrō e Tšoanelehang ea SFE ke morekisi hangata e etsahala ha ho na le phetisetso ea 'nete ea sehlooho kapa khiro ea koloi e itseng (e khethiloeng ke VIN) ho moreki ea itseng (ea tsejoang ka lebitso le aterese). Phalliso e 'ngoe le e 'ngoe e ncha ea koloi e lokela ho tšehetsoa ke tlaleho e phethiloeng ea ho fana ka thepa. Lirekoto tsa liak'haonte tsa barekisi li tlameha ho bolokoa ka har'a lijaki tsa batho ka bomong (sheba ka tlase) tse pakang thekiso kapa khiro ea likoloi tse tšoanelehang tse batloang tlasa mananeo ohle a hlokang ho tlisoa.
Thomelo e nngwe le e nngwe e Loketseng ya SFE ya koloi e tshwanelehang e tlameha ho bontsha hore morekisi o fumane tefo e felletseng ya tjhelete kapa konteraka ya ditjhelete ya motho wa boraro, e saennweng ke morekisi le moreki, kapa hore morekisi o thehile diakhaonto tse nepahetseng tse amohelwang koloi e jwalo. Rekoto ea 'nete ea thekiso ea likoloi / tsa likoloi e lokela ho kenyelletsa taelo ea bareki, invoice ea GM, invoice ea morekisi ho moreki, tumello ea khothatso le / kapa foromo ea kabelo moo ho hlokahalang, rasiti ea chelete, konteraka ea lichelete, bopaki ba inshorense moo ho hlokehang ka molao, data ea ngoliso, setatemente sa odometer, litaelo life kapa life tsa tokiso bakeng sa lisebelisoa tse ekelitsoeng kapa tse hlakotsoeng, le phetiso ea sehlooho. Bakeng sa mohlalaample, "spot delivery" ha li Lokellehe SFE Deliveries ho fihlela lichelete tsa mokha oa boraro bakeng sa moreki li amohetsoe 'me sehlooho se fetisetsoa ho moreki.
CDR Ho Hlakola / Liphetoho
Ho hlakoloa ha CDR/liphetoho tsa lirekoto tsa CDR li ka ama lipalo tsa tefo le ho khonahala ho khutlisa tefiso ea boemo bo holimo ho bakang mekoloto khahlano le meputso ea kamoso ea Setsebi sa Thekiso.
E khutlela ho Stock
| Khutlela ho mofuta oa Stock (RTS). | Tlhaloso |
| RTS pele ho tefo | ● E tla tlosoa lenaneng la pele la thepa ea Setsebi sa Thekiso e loketseng ● E tla sebelisoa ho palo e loketseng ea delibari bakeng sa Setsebi sa Thekiso se relisitseng koloi hape. E kolotoa bakeng sa tefo ea nako e tlang (ha feela ba kopana le batho ba tšoanelehang mme VIN ha e khutlisetsoe setokong). |
| RTS ka mor'a ho lefa | ● E tla tlosoa lenaneng la thomello e loketseng ea Setsebi sa Thekiso 'me e ntšoe meputsong e tlang. ● E tla ekeletsoa palo e loketseng ea delibari bakeng sa Setsebi sa Thekiso se relisitseng koloi hape 'me se lefelle nakong ea tefo ea khoeli eo. |
| RTS ho lokisa GMIN, Lebitso la Moreki kapa VIN phoso | ● E ke ke ea tlosoa lenaneng la pele la thepa ea Setsebi sa Thekiso e loketseng faneng ka RTS e phethoa pele ho khoeli e latelang letsatsi la pele la thomello. Morekisi oa Thekiso o tlameha ho fana ka Boipiletso ho fumana mokoloto bakeng sa VIN. |
A. Return-to-Stock Audit
Li-VIN tse romelloang, tse khutliselitsoeng setokong le ho romelloa hape ka khoeli e le 'ngoe li lula li tšoaneleha ho lebisa lipheo tsa thekiso ea likoloi tsa SFE. Ka mor'a hore khoeli e koale, barekisi ba na le matsatsi a 30 a ho etsa liphetoho tsa ho fana ka li-VIN tse fanoeng le tse tlalehiloeng khoeling e fetileng. Sena se ka kenyelletsa litokiso tsa "letsatsi" la pele la thomello, le litlamorao tse latelang:
- Haeba letsatsi le lokisitsoeng la thomello le le ka hare ho khoeli ea pele ea ho fana - yuniti e tla lula e tšoaneleha khoeling ea pele ea thomello
- Haeba letsatsi le lokisitsoeng la thomello le le khoeling e ncha, yuniti e tla tloha khoeling ea pele ea thomello ho ea khoeling e ncha ea thomello
- Haeba yuniti e khutlisetsoa setokong nakong ea matsatsi a 30 kamora hore khoeli e phethe, e tla tlosoa ka bo eona khoeling ea pele ea thomello ('me e loketse ho romelloa hape khoeling e tlang).
Liphetoho life kapa life tse etsahalang ka mor'a matsatsi a 30 a "tokiso" li tla hlahlojoa. - Lichelete ka lebaka la ho khutlisetsoa setokong li tla kenyelletsa kakaretso ea tefo ea VIN hammoho le phapang ea meputso ea VIN bakeng sa li-VIN tse ling haeba ho tlosoa ha VIN e Khutlisitsoeng ho Stock ho fetola sekhahla sa tefo.
ExampLe: Sales Consultant "A" e rekisa likoloi tsa Chevrolet tse 8 ka Loetse 'me e fumana tefo ea bonase ea $200/VIN. Ka Pulungoana, koloi e le 'ngoe e khutlisetsoa setokong ebe e romelloa hape ke Setsebi se seng sa Thekiso. Hobane boemo ba thekiso bo fetohile ho tloha ho 8+ ($200/VIN) ho ea ho 3-7 ($100/VIN), palo ea kakaretso ea tefo e fetoha. Morekisi oa Thekiso "A" o tla lefisoa moputso oa bonase oa $200 bakeng sa VIN PLUS $700 eo bakeng sa li-VIN tse ling bakeng sa kakaretso ea $900 e nkiloe meputsong e tlang. - Ho khutlela Setokong se fetisetsoang le ho romelloa hape ke morekisi e mong kapa lilemo tse fapaneng tsa GM Sales Calendar li oela tlas'a melao e tšoanang ea tefo ea bonase e hlalositsoeng ka holimo.
KAKARETSO SFE CONSULTANT PERFORMANCE PROGRAM MELAO
TLALEHO
Fumana setatemente sa hau sa meputso ho SFE Consultant Performance Program webSebaka sa marang-rang se fumaneha ka Setsi sa App ho GlobalConnect. Litlaleho li ke ke tsa fumaneha ho fihlela Dealer Operator ea hau a u ngolisitse Lenaneong.
Lenaneo la Moeletsi oa Thekiso Websebaka - Baeletsi ba Thekiso, Batsamaisi ba Thekiso le Bahoebi ba Barekisi ba ka khona view the Sales Consultant dashboard, e kenyeletsang boemo ba bophahamo ba thekiso, lintlha tsa VIN, Ngoliso ea OnStar Online, Mobile App Onboarding, Blue Button Welcome Call, FAN TCPS, Customer Experience and Training information. Kakaretso ea meputso e ke ke ea hlaha kholomong ea “Pending Earnings” ho fihlela ba tšoanelehang lenaneo ba fihletsoe. Hang ha litefello li sebetsoa, litlaleho li tla bontša Letsatsi la Ts'ebetso 'me chelete e fumanoeng e tla fallela kholomong ea "Meputso e Lefiloeng".
Tlaleho ea Lichelete ea Khoeli le Khoeli - Morekisi a ka fumana setatemente sa khoeli le khoeli sa lichelete se kenyelletsang, ka kanale, liyuniti tse rekisitsoeng, likalimo ka lebaka la batho ba sa ingolisang, RTS, joalo-joalo, le chelete ea tefo ea khoeli le selemo ho fihlela joale.
Mokhoa oa Boipiletso
Baeletsi ba Thekiso ba ka etsa boipiletso ba liphetho tsa bona tsa Lenaneo ho GM le Ntlo-kholo ea Lenaneo ka Ts'ebetso ea Liipiletso tsa Lenaneo la Ts'ebetso la Marang-rang:
- Melao ea lenaneo la 2023 e tla bolokoa ka thata
- Ts'ebetso ea Liipiletso tsa Lenaneo la Ts'ebetso ea SFE Consultant e ea fumaneha bakeng sa Basebetsi ba GM Field, Bahoebi le Baeletsi ba Thekiso lenaneong. websebaka. Boipiletso bo ka romelloa boemong ba VIN, kapa boipiletso bo akaretsang (Boiphihlelo ba Bareki, Koetliso, li-VIN tse sa hlahang ho dashboard, joalo-joalo) li ka romelloa ho tsoa ho menu bar ea leqephe la lehae la lenaneo.
- Boipiletso bo reviewed, ea batlisisoa le ho amoheloa kapa ho hanoa nakong ea matsatsi a 15 ka mor'a ho fumana, ha feela litokomane tsohle tse hlokahalang li kenyelelitsoe
o Hlokomela: Likopo tsa OnStar/Mobile App Onboarding li boetse liviewed, ea batlisisoa le ho amoheloa kapa ho hanoa nakong ea matsatsi a 30 ka mor'a ho fumana, ha feela litokomane tsohle tse hlokahalang li kenyelelitsoe - Setsebi sa Thekiso se tlameha ho theha GMIN e le 'ngoe ho SSN ea bona ho GlobalConnect, e sebelisetsoang tlaleho ea thekiso le Setsi sa ho Ithuta.
- GM Field Personnel, Dealers or Sales Consultants ba tlisang boipiletso ba tlameha ho khetha sehlooho se nepahetseng ka ho hlahloba lebokose le skrineng sa ho kenya boipiletso boemong ba VIN (OnStar Online Enrollment, Mobile App Onboarding, Mobile App Use, OnStar Blue Button Welcome Call, FAN TCPS) kapa bakeng sa boipiletso boo e seng ba boemo ba VIN, ho tsoa lenaneng la lenane la leqephe la lehae la lenaneo (Koetliso, Boiphihlelo ba Bareki, VIN ha e Hlahe ho Dashboard)
- OnStar - lipotso mabapi le Ngoliso ea OnStar Online, Ngoliso ea Tsebiso/Ngoliso ea Tobetsa e le 'Ngoe, Mohala oa Kamohelo oa Konopo e Putsoa kapa FAN TCPS li lokela ho lebisoa ho Mookameli oa Akhaonto ea OnStar ea sebakeng sa heno kapa Setsing sa Dealer sa OnStar (888) ONSTAR-1. Baeletsi ba Thekiso ba nang le lipotso mabapi le ho tlaleha ka Lenaneo la Bonase la SFE Sales Consultant websebaka se lokela ho ikopanya le Ntlo-kholo ea Lenaneo ho 1-877-401-6938.
- Li-VIN tse nang le data e phethiloeng e sa hlahisoang lenaneong websebaka:
- KA KOPO U EME BONYENYANE BA MATSATSI A 5 A FELELE A KHOEBO PELE O TLA PHATLA TSA TABA. Nako ea ts'ebetso ea data e ka nka matsatsi a 3 a khoebo pele e hlaha lenaneong la hau websebaka. Haeba e se e le nako e fetang matsatsi a 5 a khoebo, ka kopo file boipiletso.
HA HO MEKHELO E TLA ETSOA BAKENG SA:
✓ Morekisi o hloleha ho ngolisa Baeletsi ba Thekiso Lenaneong
✓ Lithekiso li tlisoa kantle ho matsatsi a khoeli le khoeli a Khalendara ea Thekiso ea GM
✓ Ho tlaleha liphoso tse kang:
▪ GMIN e fosahetseng, ho romelwa ho romelwa ho Setsebi sa Dithekiso se fosahetseng le diphoso tse ding tsa tlaleho tse entsweng ke Morekisi.
▪ Li-VIN tse tlalehiloeng tlas'a SSN sebakeng sa GMIN
▪ Baeletsi ba Thekiso ba tsoelang pele ho sebelisa ho feta 1 GMIN
▪ Baeletsi ba Thekiso ba fetolang barekisi le ho theha GMIN e ncha
✓ Ho phetheloa lithupelo ka morao ho nako
✓ Ho hloleha ho fihlela litlhoko tsa OnStar
✓ Ho hloleha ho fihlela ditlhoko tsa Kotara tsa Boiphihlelo ba Bareki
✓ Ho hloleha ho fihlela litlhoko tsa FAN TCPS
• Litokiso/Likamano ho li-GMIN li tlameha ho etsahala nakong ea khoeli e latelang letsatsi la pele la thomello ea VIN e le hore ho ka nahanoa.
• Haeba mokhelo o ntse o hloka ho nahanoa, Setsebi sa Thekiso se ka ipiletsa ho liphetho tsa bona
o ELA HLOKO: OnStar e etsa boipiletso filed Matsatsi a 91+ ka mor'a letsatsi la pelehi le ke ke la nkoa.
Bakeng sa 2023 Sales Consultant Bonus Program, Baeletsi ba Thekiso ba tlameha ho fana ka litokomane tsa boipiletso ka lenaneo. websebaka pele ho matsatsi a 90 kamora letsatsi la ho qetela la kotara ea thekiso. Sena se bua ka boipiletso mabapi le lintlha tsa ho qetela tsa Kotara tsa Boiphihlelo ba Bareki, lintlha tsa koetliso, thekiso e sa hlahellang deshebotong ea Setsebi sa Thekiso, kapa litaba tse ling tse kang ho ingolisa.
| Nako ea ho qetela ea Boipiletso ba Kotara* | |
| Q1 2023 ho tsamaisoa | 6/29/2023 |
| Q2 2023 ho tsamaisoa | 9/28/2023 |
| Q3 2023 ho tsamaisoa | 12/31/2023 |
| Q4 2023 ho tsamaisoa | 4/1/2024 |
*Ha e sebetse ho OnStar, e tlamehang ho ba joalo filed nakong ea matsatsi a 90 ho tloha ka letsatsi la pelehi.
Ho Felisoa / Ho Felisoa ha Basebetsi
- Baeletsi ba Thekiso ba tlameha ho hiroa lebenkeleng le ngolisang ka nako ea kabo ea bonase kapa ba lahleheloa ke litefo kaofela.
- Baeletsi ba Thekiso ba tla lahleheloa ke litefo tsohle tsa bonase haeba li felisitsoe, kapa ka boithatelo ba tlohela khoebo pele ho tefo ea bonase.
- Litefiso tsa bonase ha li fetisetsoe haeba Setsebi sa Thekiso se tloha sebakeng se seng ho ea ho se seng sa morekisi ea fapaneng. Setsebi sa Thekiso se fetolang barekisi ba sona se tla lahleheloa ke tefo ea bonase lebenkeleng leo ba le siileng 'me se tla qala khoebong eo ba fallelang ho eona, ha feela morekisi e mocha a ba ngolisa Lenaneong la Ts'ebetso ea Moeletsi.
o Mokhelo: Baeletsi ba Thekiso ba tsamaeang ka har'a sehlopha sa barekisi (mabenkele ka bobeli a Mohoebi a le mong) ba tla lefshoa bakeng sa liyuniti tse loketseng tse rekisoang lebenkeleng la mantlha ha feela ba tšoanelehang ba khotsofetse 'me ba lula ba ngolisitsoe lebenkeleng leo ho fihlela tefo e se e sebelitsoe. Ba boetse ba hloka ho ngolisoa lebenkeleng le lecha mme ba lule ba ngolisitsoe lebenkeleng la pele ho fihlela litefo tseo li se li sebelitsoe; ka nako eo ba ka ngolisoang ka eona lebenkeleng la pele.
Tšoaneleho ea Tefo ea Bonus
Litefiso tsa bonase ha li fetisetsoe; motho ea fumanang tefo ea bonase o tlameha ho amohela tefo kapa a lahleheloe ke tefo. Baeletsi ba Thekiso ba tlameha ho hiroa lebenkeleng le ngolisang ka nako ea kabo ea bonase kapa ba lahleheloa ke meputso eohle ea bonase. Mekhelo e kenyelletsa:
- Ho tlohela mosebetsi - Hang ha boemo ba ho tlohela mosebetsi ba Setsebi sa Thekiso bo amohetsoe, tefo e tla etsoa ho latela litataiso tsa lenaneo nakong ea matsatsi a 90 ka mor'a ho amohela kopo ea tefo ho tsoa ho morekisi ha feela Sales Consultant e fihletse kapa e fetisitse litekanyetso tsohle tsa ho fumana tefo. Hang ha ba tlohetse mosebetsi, Baeletsi ba Thekiso ha ba sa tšoanelehela ho nka karolo Lenaneong lefe kapa lefe la Consultant Performance.
- Ketso: Morekisi o lokela ho boloka motho ea tlohetseng mosebetsi e le karolo ea mafolofolo Lenaneong ho fihlela litefo tsohle li phethetsoe. Sena se tla netefatsa hore monkakarolo o fumana litefo tsa ho qetela.
- Lefu - Hang ha kopo ea tefo e amohetsoe ka mor'a lefu la Setsebi sa Thekiso, tefo e tla etsoa ho thepa nakong ea matsatsi a 90 a tumello (e rometsoe atereseng kamoo ho hlokehang molebeli oa phahlo). Khopi ya Setifikeiti sa Lefu le bopaki ba ho kgethwa bakeng sa moabi wa phahlo di a hlokeha.
- Likopo tsohle tsa mokhelo tse ipapisitseng le liketsahalo tsena li tlameha ho qalisoa ka ho letsetsa desk ea thuso ea lenaneo ho 877-401-6938
- Maemong 'ohle, baipelaetsi ba tlameha hore ebe ba fihletse litekanyetso tsa Lenaneo hore ba tšoanelehe le ho fumana litefo
Reka/Rekisa, Ho Felisoa kapa Fetola ho Talamiso ea Channel
Tabeng ea ho reka/ho rekisa, ha ho Morekisi kapa Moeletsi oa Thekiso ea tla hloka ho nka khato kaha ngoliso e tla fetisetsoa ho morekisi e mocha. Dashboard e tla inchafatsa ho BAC e ncha nakoana ka mor'a hore ho rekoe/ho rekisoe. Morekisi e mocha o tlameha ho lula Lenaneong leo Morekisi ea rekisang a neng a ngolisitsoe ho lona (sena se sebetsa mocha o mong le o mong oo Morekisi ea rekisang a ngolisitseng ho oona).
- Morekisi e mocha o tlameha ho boloka Channel kapa Flat Payment Grid e khethiloeng ke Morekisi ea rekisang
- Li-VIN tse tšoanelehang li tla fetisetsa ho barekisi ba bacha
- Koetliso e latela Setsebi sa Thekiso ho sa natsoe hore na ba ngolisitsoe hakae ho barekisi
- Lintlha tsa Boiphihlelo ba Bareki ho tsoa ho BAC ea khale li tla latela Setsebi sa Thekiso ho BAC e ncha ho fihlela lintlha tsa Boiphihlelo ba Bareki li thehoa ho BAC e ncha.
Ho tsosolosa / Ho Eketsa / Ho Hlakola Mecha - Chevrolet, Buick le GMC
- Baeletsi ba Thekiso likhoebong tse nang le phihlelo ea ho lumellana ha liteishene tse loketseng kapa ba kenya likanale tse loketseng, ba ka nka karolo hafeela Morekisi a ngolisa mocha oo 'me a ngolisa Setsebi sa Thekiso.
- Haeba Morekisi a ka emisa mocha ofe kapa ofe nakong ea Lenaneo, Baeletsi ba bona ba Thekiso ba ke ke ba hlola ba tšoaneleha bakeng sa tefo ea bonase ea Lenaneo bakeng sa mocha oo.
Likhoebo tse felisitsoeng
- Likhoebo tse felisitsoeng li lahleheloa ke chelete ea $30 ea Mohoebi eo e neng e lefisoa pele ho Dealer Open Account bakeng sa litefo tsa bonase tsa Lenaneo la Consultant Performance Program.
- Baeletsi ba Thekiso ba neng ba ngolisitsoe ho SFE Consultant Performance Programme khoebong e felisitsoeng (ho sa kenyeletsoe ho reka/ho rekisa) ba na le likhoeli tse peli tsa khalendara tseo ba ka fumanang mosebetsi khoebong e 'ngoe ea GM e le hore ba ka fumana moputso o sa lefuoeng o fumanoeng ha ba ntse ba feletsoe ke morekisi.
- Molao ona o sebetsa hafeela barekisi ka bobeli ba ngolisitsoe Lenaneong la Ts'ebetso la Bahoebi ba SFE mme Setsebi sa Thekiso se ne se ngolisitsoe ho SFE Consultant Performance Programme lebenkeleng la bona la pele mme se ngolisitsoe lebenkeleng le lecha.
Likoloto tsa barekisi
Khoeling ea pele ka mor'a kotara ea pele, ea bobeli, ea boraro le ea bone ea 2023, Bahoebi ba Barekisi ba tla fumana puseletso ho Account Open Account ea Dealer's Open Account ea liphallelo life kapa life tsa Consultant Performance Program Dealer bakeng sa Baeletsi ba Thekiso ba sa ngolisoang nakong ea kotara eo kapa bakeng sa Baeletsi ba Thekiso ba etsang. ho se fihlelle ba tšoanelehang ba khoeli le khoeli. Bakeng sa Baeletsi ba Sales ba sa ngolisoang kapa ba sa tšoanelehang nakong ea kotara ea bone ea 2023, likalimo li tla fanoa kotareng ea pele ea 2023.
Ho hlahloba
- General Motors e na le tokelo ea ho hlahloba lirekoto tsohle tsa Dealer tse tšehetsang phano ea koloi leha e le efe le ho etsa hore barupeluoa ba se ke ba tšoaneleha haeba ho ka ba le phoso efe kapa efe. Lirekoto tse lekaneng tsa barekisi li tlameha ho bolokoa ho fana ka bopaki ba thekiso kapa khiro ea thepa eohle ea likoloi. GM e na le tokelo ea ho hula Akhaonto e Bulehileng ea Morekisi bakeng sa tefo efe kapa efe ea bonase e fuoeng Morekisi kapa basebetsi ba eona ka phoso.
- GM e tla lekola lihlahisoa tsohle tsa likarolo tse tšoanelehang joalo ka ha ho tlalehiloe ke barekisi ka CDR
- "Stacking," kapa "Pooling", kabo ea mokitlane oa thekiso ho mang kapa mang ntle le motho ea rekisitseng koloi, ke tlōlo ea melao ea Lenaneo la SFE le tlōlo ea Tumellano ea Bahoebi 'me e ka beha tefo ea bonase kotsing.
Tšitiso ea Boiphihlelo ba Bareki
Joalokaha ho boletsoe Bukaneng ea Melao le Mekhoa ea Ts'ebetso ea GM: Beng ba mabenkele ba hlahlojoa ho latela litlaleho tse ncha tsa phano ea koloi kapa litlatsetso tsa likopo tsa tiisetso. Bareki ba tlameha ho phethela liphuputso ntle le ho nka karolo ha Bahoebi/bahoebi.
Bahoebi ha baa lokela ho:
- Leeme kapa ho leka ho susumetsa likarabo tsa bareki ho liphuputso tsa Boiphihlelo ba Bareki
- Thusa bareki ho tlatsa kapa ho romella liphuputso
- Nyahamisa bareki ho araba lipatlisiso
- Fana kapa u fane ka limpho kapa litšebeletso tsa mahala ho bareki e le litšusumetso tse tobileng tsa ho etsa lipatlisiso
General Motors e tla khutlaview linyeoe tse ling tse ka bang teng tsa tšitiso ea Boiphihlelo ba Bareki. E ipapisitse le sena review, General Motors e tla etsa qeto ea ho qetela ea hore na tšitiso ea Boiphihlelo ba Bareki e etsahetse, ka boikhethelo ba eona, 'me e na le tokelo ea ho thibela mohoebi ea khopisitseng kapa Sales Consultant bakeng sa litefo tsa bonase.
Tlhaloso ea Melao
Litabeng tsohle tse amanang le tlhaloso le tšebeliso ea molao ofe kapa ofe kapa karolo ea Tataiso ea Lenaneo la SFE, qeto ea General Motors ke ea ho qetela. General Motors e boetse e na le tokelo ea ho hlakola, ho lokisa, kapa ho hlakola Lenaneo la SFE nakong ea tsebiso e ngotsoeng pele ho matsatsi a 30 ka lebaka la mabaka a utloahalang a khoebo kapa ka lebaka la maemo a ka holimo ho matla a lona.
Lintlafatso tsa Aterese
Ke boikarabello bo le bong ba Setsebi sa Thekiso ho nchafatsa aterese ea bona ea poso le Ntlo-kholo ea Lenaneo. Lenaneo-kholo le ke ke la ikarabella bakeng sa likarete tsa GM earnPOWER tse romelloang atereseng e fosahetseng.
Litokisetso tsa Lekhetho
Boikarabello bakeng sa makhetho a mmuso, a naha kapa a mang a behiloeng tefong ea bonase ke boikarabello ba motho ea hapileng moputso, eseng General Motors. Ntlo-khōlō ea Lenaneo e tla tlaleha meputso eohle ho balaoli ba loketseng ba lekhetho haeba ho loketse. Haeba ho hlokahala, Foromo ea 1099 ho tsoa ho General Motors e tla fuoa nomoro ea mohapi oa Setsi sa Ts'ireletso ea Sechaba qetellong ea selemo se bonts'ang litefo tsohle tsa bonase le limpho tse fumanoeng selemong seo sa lekhetho.
BOHLOKOA: Ke boikarabello ba mosebeletsi ho netefatsa Dealership Employee profile (lebitso la molao, aterese, le SSN) e nepahetse. Haeba u fumana tsebiso kapa lengolo le tsoang ho General Motors le nang le sehlooho se reng "Tsebiso ea Bohlokoa ea Lekhetho - Ketso ea hlokahala" sena se bolela hore IRS e re tsebisitse tlhahisoleseling eo ho pro ea hau.file e fosahetse. Ka kopo latela litaelo tseo u li filoeng 'me u netefatse setsebi sa haufile e nchafatsoa ka GlobalConnect. Mehato ena e tlameha ho ba e felletseng ho fumana tefo ea bonase; barupeluoa ba beha bonase ea bona kapa tefo ea bona kotsing haeba mehato ena e sa phethoa le ho netefatsoa ka nako e boletsoeng tsebisong.
Boikarabelo
Ho lokela ho utloisisoa hore General Motors, Maritz LLC, le lik'hamphani tse ling tse ka kenyang letsoho Lenaneong la Standards For Excellence le motsoali oa bona, lik'hamphani tse thusang le tse ikopantseng ha li na taolo holim'a batho, lisebelisoa kapa ts'ebetso ea k'hamphani efe kapa efe ea lipalangoang, lifofane, sekepe sa likepe, hotele, ntlo ea lijo, kapa motho e mong kapa mokhatlo o fanang ka litšebeletso tsa thepa, lihlahisoa kapa marobalo e le karolo ea lenaneo la maeto hobane barekisi bana ke borakonteraka ba ikemetseng. Ka hona, Dealer Operator e lumellana ka ho kenya letsoho Lenaneong la SFE hore barekisi, basebetsi le baemeli ba eona ba ke ke ba tšoara Maritz LLC, kapa General Motors LLC, kapa batsoali ba bona, lithuso kapa balekane, kapa lik'hamphani tse ling tse ka kenyang letsoho ho Melao. For Excellence Programme e ikarabellang bakeng sa kotsi efe kapa efe, tšenyo, tahlehelo, litšenyehelo, tieho kapa tšitiso e ka bakoang ke mang kapa mang oa borakonteraka bana ba ikemetseng kapa baemeli ba bona, baemeli kapa basebetsi.
KEKETSO A
Mehlala e meng e sa Tšoanelehang
Mehlala ea Chevrolet Low Cab Forward:
| Lilemo tsa Mohlala tsa 2021/2022/2023 | |||||||||
| 3500 | 4500 | EA 3500HD | EA 4500HD | 4500XD | EA 5500HD | 5500XD | 6500XD | 7500XD | |
| Reg Cab | CP11003 | CP31003 | CT31003 | CT41003 | CT51003 | CT61003 | CT73203 | CT83203 | |
| CP12003 | CP32003 | CT32003 | CT42003 | CT52003 | CT62003 | CT73903 | CT83903 | ||
| CP13003 | CP33003 | CT33003 | CT43003 | CT53003 | CT63003 | CT74503 | CT84503 | ||
| CP14003 | CP34003 | CT34003 | CT44003 | CT54003 | CT64003 | CT75003 | CT85003 | ||
| CT55003 | CT65003 | CT76003 | CT86003 | ||||||
| CT66003 | CT76503 | CT86503 | |||||||
| CT77603 | CT87603 | ||||||||
| CT78803 | CT88803 | ||||||||
| Basebetsi Tekesi | CP13043 | CP33043 | CT33043 | CT43043 | CT53043 | CT63043 | |||
| CP14043 | CP34043 | CT34043 | CT44043 | CT54043 | CT64043 | ||||
Chevrolet Medium Duty Silverado Models:
| Lilemo tsa Mohlala tsa 2021/2022/2023 | ||
| Mosebetsi o Mahareng | ||
| Reg Cab | CC56403 | CK56403 |
| Sehlopha sa basebetsi | CC56043 | CK56043 |
2023 Consultant Program Manual
E qetetse ho ntlafatsoa: 10/31/22
Litokomane / Lisebelisoa
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Lenaneo la Ts'ebetso la Moeletsi oa SFE [pdf] Bukana ea Mosebelisi Lenaneo la Ts'ebetso ea Moeletsi, Lenaneo la Ts'ebetso, Lenaneo |